In this role you will be required to retrieve our client’s medical records for analysis by our nursing staff. All records you obtain will be for private clients making civil claims for Clinical Negligence, Industrial Disease and Personal Injury. There will also be general administration support for the Clin Neg & Personal Injury Department.
This is an ideal position for school/college leavers looking to gain business administration and customer service experience.
Main Responsibilities of the Role:
Opening New Client Files
Liaising with General Practices & Hospitals
Printing, Scanning & preparing bundles for Nurses & Medical Experts
General administration for the Clinical Negligence & Personal Injury Department
Answering incoming phone calls to the business
Speaking to Clients on the phone
Any other tasks deemed appropriate to meet the apprenticeship standard
Training:
All training will take place at the workplace via tutor led monthly sessions
Training Outcome:
There are long term future career prospects with the company on completion of the apprenticeship programme
Employer Description:At UKExpertMedical, we’re a medico-legal agency with a panel of medical expert witnesses across all specialities to produce medico-legal reports.
We instruct medical experts on behalf of solicitors nationwide, and all expert witness reports are independent. We prepare the medico-legal report in line with solicitors’ instructions, and our in-house medical staff streamlines the process.Working Hours :Monday - Friday, Day shifts to be confirmed, likely 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative....Read more...
The role of the Business Administration Apprentice is to provide administration support on various aspects of the business, including and not limited to commercial and pre-employment.
In addition to this the role, it will include the development of TTA's digital marketing activities.
You will contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and implementing change when requested to do so.
You will provide administration support for the funded provision of the business and support the Contract Team ensuring that the courses are full in line with the contract profiles.
You will contact and liaise with learners to ensure that they are eligible and complete all the supporting paperwork associated.
You will scan portfolios and learners work into the Learner files on the Z Drive.
You will complete feedback and learner tracking.
You will work closely with the Employer Engagement Officer to match vacancy opportunities Upkeep of referral spreadsheet. Assist with filing and archiving.
You will also :
Assist with contacting clients via telephone, letter, text and email as required.
Assist with the auditing and checking of administration systems to ensure contractual compliance.
Assist with the processing of customer details and information.
Assist with the maintenance records and information as required by the contract.
Ensure all duties are carried out within required timescales.Training:Training will take place at: Academy House, 255 Gloucester Street, Atherton M46 0JDTraining Outcome:The successful completion of this apprenticeship could lead to a permanent position in our structure. Employer Description:Transport Training Academy (TTA) is a well-established logistics training organisation based and operating from two centres in the North West of England, but also providing logistics training to clients and customers on a national level. Transport Training Academy was formed in 2004 with the objective of delivering driving assessments to small and medium-size transport companies. Since then TTA has developed and expanded to where we are today offering a variety of training to the Transport, Construction, Distribution and Logistics sectors.Working Hours :Shift patterns will follow a Monday to Friday schedule, with working hours from 9:00 am to 5:00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,knowledge of social media,Excellent telephone manner....Read more...
Key Responsibilities:
Provide general administrative support to various departments
Answer and direct phone calls and emails in a professional manner
Maintain physical and digital filing systems
Assist in preparing documents, reports, and presentations
Schedule meetings, appointments, and take meeting minutes
Order office supplies and manage inventory
Handle incoming and outgoing mail
Data entry and updating internal databases
Support HR, finance, or other teams as required
Maintain a clean and organised work environment
Training:Off-the-job training will take place one day a week at Oldham College.Training Outcome:Full-time position available upon successful completion.Employer Description:At Aspire Construction, we pride ourselves on delivering projects with precision, passion, and professionalism.
Our reliable Civil Engineering & Construction services are unique in the industry with our flexible approach.
We have strong ethics of accountability, responsibility and ownership running through every aspect of our business. This ensures all work is carried out to the highest standard, and will be delivered on time and within budget.
No surprises. Just clear communications and unmistakable construction expertise, all with a single point of contact reducing your risk and ensuring a smoother project.
Our specialist team have experience working in NHS hospitals, schools, colleges, universities, student accommodation & football stadiums. We have experience working in sensitive buildings that are to remain occupied during construction where building user safety is paramount.
Typical sectors we operate include, Education, Heritage, Hospitals, Commercial, Retail, Hospitality & Workspaces.Working Hours :Monday - Friday 9am - 4pm
Your hours will be between these times.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Proficient in Word,Proficient in Excel,Proficient in Outlook....Read more...
Develop relationships with customers (internal/external).
Ensure all customer enquiries are responded to promptly and professionally.
Develop relationships with our core carriers (shipping lines who move containers from A to B).
Understand the commercial pricing process, this includes ‘Spot Pricing’ / Monthly pricing / 3 months + pricing / Responding to UK customer RFQ’s.
Understand how we reply to global tenders which are managed by our central ‘House of Pricing’ team in Switzerland who issue IPT’s (Internal Pricing Template) – this process is different to the ‘Customer RFQ’s referred to above.
Involvement in keeping our core carrier SLA’s (Service Level Agreements) updated and circulated to the business.
Learn how the OFR commercial team interact with the operational and sales functions in DGF.
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption.
Contribute to the ‘First Choice’ continuous improvement program.
Participate in Monthly Team briefing sessions and weekly performance dialog meetings.
Complete all statutory and mandatory training as and when required.
Training:
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Perform operational functions for key accounts managed by station
Deliver excellence in performance to the customers
Understand the customers, their business and needs
Understand AFR product, movements and customs
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
Contribute to the First Choice continuous improvement program
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Liaise with DGF Transport & Warehouse teams on Air freight planning and coordination
Liaise with overseas offices on Air freight planning and coordination
Training:International Freight Forwarding Specialist Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop.Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that apprentices either move onto a further apprenticeship or a permanent role within the business - subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday - 9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff
Recruitment & Onboarding:
Ensure that all vacancies are administered appropriatelyincluding authorisation to recruit, advertising and relevanttracking and monitoring.
Creation of formal offers of employment for prospectiveemployees and onboarding administration via Resourcelink,ensuring appropriate monitoring of progress during theonboarding period.
New Employees:
Carrying out all relevant administration to ensure newemployees are able to access and use tools and systems tosupport their induction including YeLP, EAP, MyBunzlBenefits.
Notification to third party and internal stakeholders of newemployee details to ensure relevant due diligence includingnew starter occupational health questionnaires, IT access,references and driving licence monitoring.
Manage the administration of probationary periods inpartnership with line managers to ensure relevant reviewsand decisions on permanent employment are made andcommunicated.
Employee Administration:
Administration of all changes to employee terms andconditions or circumstances to include promotions,demotions and internal transfers.
Administration associated with employee relations mattersincluding disciplinary, grievance and appeal meetings andrecording on Resourcelink.
Generation and distribution of business objects reports toline managers and members of the HR team to inform andsupport business decisions.
Administration support related to monthly payroll routinesincluding cross reference of absence documentation,overtime requests and authorisation, and P45 distribution.
Administration support in relation to family friendly policiesincluding maternity, paternity, adoption and parental leave.
Ensuring that all unplanned absence is supported by relevantdocumentation including Fit Notes and Return to WorkInterview forms.
Ensure that employees celebrating long service milestonesor values-based recognition receive the relevant awards inliaison with the line manager.
Provide first line assistance to line managers with queriesrelated to Resourcelink including account unlocking andfunctionality.Leavers:
Administration of leavers’ details to ensure dates andreasons for leaving are recorded on Resourcelink.
Liaison with third parties to enable ongoing administrationof benefits and entitlements including Sharesave, pensions,private healthcare and cycle to work.
Liaison with internal stakeholders to enable them to carryout the leaver processes associated with company cars andIT access.
Issuing standard references on request for ex-employees.
Training Outcome:In terms of future prospects, we would expect (subject to successful completion of the apprenticeship and ongoing suitability for employment), that this role will become permanent and that the post holder will have a great opportunity to develop their broader skill set and experience, as a key member of the People Operations team.Employer Description:Bunzl UKWorking Hours :Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our Client is a well-respected independently owned mobile smart repair business, who have fantastic reputation with positive social media ratings and recommendations.Our Client is offering the successful Smart Repairer:● A Fantastic Bonus Structure● A busy work environment with a continuous flow of jobs● Monday – Friday working Hours 30 days holiday per year Key Responsibilities of a Smart Repairer with our Client● To carry out to a correct and safe standard, preparation for paint spraying and preparation.● To keep an accurate account of hours worked, materials used and work completed on each vehicle.● To keep an accurate check on all paint materials and notify the Manager of any shortages.● To prepare and refinish vehicle body surfaces and alloy wheels.● To care for and maintain all mechanical, pneumatic, hydraulic and electrical tools and equipment used in the course of the work.● To comply with the Companys administrative and accounting regulations including security of cash and stock.● To Communicate in a Polite and effective manner to customers and fellow employees.● To have experience using Water Based Paints. Required Skills and Experiences: ● Previous Experience within Vehicle Body Repair● Full UK Driving Licence● The ability to work efficiently as an individual but also as part of a team● Motivated with a desire to enhance their knowledge● An effective communicator with a commitment to providing exceptional levels of customer serviceSalary is negotiable dependent on experience Location : Worcester, Leicester, Swindon, Derby, Essex, Kent, Manchester, Lincoln, Swansea, Nottingham, Liverpool, Cheshire This is an exciting opportunity for an experienced Smart Repairer to take their career to the next stage and enjoy working for a company that truly values their staff.....Read more...