Job Title : Document Controller
Salary : £30-40,000PA Details : 8am – 5pm / Monday – Friday / 22+8 days holiday
We have been established for over 25 years specialising in the FM industry across the South East. We work with a wide range of clients which vary from Leisure Centres, Healthcare, Education and Offices Buildings.
We are seeking a organised Document Controller to join our team. The Document Controller will be responsible for managing and controlling the flow of documents within the organisation, specifically focusing on HVAC-related documentation. This role requires a keen attention to detail, excellent organisational skills, and the ability to maintain accurate records related to HVAC projects, installations, and maintenance activities.
Using internal systems which include procore, Fieldview, 4 Projects, and Site Audit.
Maintain and manage all HVAC-related documents, including project plans, specifications, drawings, installation manuals, maintenance records, and compliance certificates.
Maintain and manage the organisation's documents, ensuring they are stored securely and accessible as needed.
Upload incoming drawings for review and monitor comments/actions needed.
Implement document control procedures to ensure the accuracy, completeness, and timeliness of document processing.
Set up and maintain Drawing register, check and monitor drawing updates.
Send weekly drawing registers.
Produce and assist with the management health and safety folders.
Ensure compliance with ISO requirements.
Collate and distribute information as required for O&M manuals.
Perform regular audits of documents to ensure compliance with organisational standards and regulatory requirements.
Conduct periodic installation inspections and issue associated audit documentation in accordance with company procedures.
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Partnership Manager Loughton Full Time Monday Friday - £25,000 per Annum Fixed Term Contract
Do you have excellent communications skills?
Are you an organised individual?
Are you Client & Customer focussed?
Do you have a UK driving licence?
If YES, then this may be an exciting opportunity for you to join our management team based in Loughton. As a Partnership Manager you will be the bridge between our clients and our management team. You will be responsible for all client communications, supporting and assisting them and their customers with their enquiries and queries, as well as producing reports for the management team.
What youll do:
- Dealing with day-to-day client requests via telephone and or email.
- To produce reports and information packs as required and including daily, weekly and monthly revenue reports.
- Assisting the implementation and completing actions/changes related to sites and clients that come off the back of, client meetings, client emails, car park reports, management meeting and motorist complaints.
- Planning and implementing a regular client meeting cycle to gage satisfaction levels.
- Generate new leads from Client meetings and conversations.
- Ensure site information documentation such as site pictures and site maps are maintained and up to date.
- Manage small-scale site projects such as self-ticketing, residential and small scale site changes.
- Weekly meetings with Customer services to gain in-sight to Client PCN cancellations to feed back to Clients and Operations Manager.
- Managing Contract Data base to track contract expiry dates and seek renewals in due time.
- Continually providing/improving customer focused service to the client
- To maintain good communication and consult regularly with the Management team seeking assistance and agreeing on actions to resolve outstanding major issues
What youll bring:
- You will have previous experience communicating professionally with external stakeholders
- You will have excellent customer service skills
- You will have a positive working attitude
- You will have a valid UK driving licence
Do you think you could be the right person for this role? Is this the next opportunity you are looking for?
If you have a passion for excellence, a knack for managing Clients, and a drive to elevate customer experiences, this is your ticket to an exciting journey and we want to hear from you, so APPLY NOW!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...