The Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service- practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.
Employer Description:Flying Spares was formed in 1995 by Ben and Lucy Handford. Since then the business has grown and developed almost beyond recognition and now offers an unrivalled choice of spare parts - New (Genuine & Aftermarket), Reconditioned and Recycled - for every Rolls-Royce and Bentley model built since 1946. We became proudly Employee Owned in February 2020, a momentous development for Flying Spares.
In 2009 we became members of the prestigious Rolls-Royce & Bentley Specialists Association (www.rrbsa.co.uk). As the first member company concentrating exclusively on the supply of parts (rather than the restoration of cars), we were particularly proud to become accepted. Having sat on the Board of Directors for a number of years, Ben stood as Chairman of the RRBSA between 2018 and 2021.Working Hours :Monday - Friday, 8.00am - 5.00pm, with a 30 min lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assemble, test, and calibrate valuable products, at times working with small components and demanding deadlines
Develop product knowledge to support all areas of assembly and/or machine shop production when required
Develop skills in electrical and mechanical precision assembly with the ability to support internal customers, other departments, and team members
Training:
Engineering Fitter Level 3
Apprentices attend Loughborough College 1 day per week during term time. College starts in September
A trainer/assessor will visit the apprentice(s) in the workplace
Training Outcome:Full-time role with a view to wider organisation progression, e.g. skilled technician, engineering roles, service technician, product development roles.Employer Description:Taylor Hobson Ltd was established in 1886 and acquired by AMETEK in 2004. TH is a world leader in field of surface and form metrology, providing contact and non-contact measurement solutions to the most demanding applications with a worldwide infrastructure to support clients. Markets include optics, automotive, aerospace, medical, precision machining, and next generation technologies, particularly semiconductor, hard disk, precision optics and energy.Working Hours :07:00 - 15:30 Monday - Thursday, 07:00 - 12:00 Friday only!Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Are you thinking about your options after college? Are you looking to become a qualified accountant? If university is not for you then why not start working towards a professional qualification whilst working with a supportive team, gaining valuable experience and earning a salary.
Begbies Traynor plc is a leading business recovery, financial advisory and property services consultancy with over 1200 colleagues who deliver exceptional advice and support to clients from a comprehensive network of UK and offshore locations.
Our Insolvency division is the UK’s leading business rescue and recovery specialist.
We support financially distressed businesses with turnaround, restructuring and closure options and we’re proud to have been appointed to more insolvency cases than any other firm in the UK
You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting.
You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4Training:
Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level
Training Outcome:
Supporting you to fast track your career and achieve your professional qualifications
Providing on-the job training and exposure to a wide range of industries and experiences
Regularly checking in to make sure you’re meeting your personal goals
Helping you grow by supporting you to learn new skills, build technical knowledge alongside your professional development
Connecting you with other Apprentices who are at similar stages of their career so you can support each other as you progress through your studies
Give you the opportunity to build your network across our Group through our Colleague Networks, which could involve building your connections with local communities by using your volunteering day or perhaps promoting our industries at local schools
Providing a competitive salary and a flexible benefits package
Employer Description:Begbies Traynor is the market leader in business rescue and recovery supporting financially distressed businesses withturnaround, restructuring and closure options.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The Role In your role as a digital marketing apprentice, you’ll work with colleagues in the digital team to excel in two key areas: digital marketing execution & understanding digital strategy
Digital marketing execution – Completing tasks that have been assigned to implement SEO improvements, paid search refinements and paid social media activity
Understanding digital strategy – Gaining an understanding of how digital marketing execution impacts a client’s campaign and the relationship between certain activities and their outcomes
Training:Multi Channel Marketer Level 3 Apprenticeship Standard: The successful candidate will undertake a fifteen-month, nationally recognised qualification through TDM.
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body.
This is a Level 3 qualification.Training Outcome:A full time role within the business and the opportunity to progress into other areas of the business as appropriate or the opportunity to progress to a higher level apprenticeship.Employer Description:At Success Local, we are a digital marketing agency that offers ambitious businesses the tools they need to succeed online. From bespoke WordPress websites, to search engine marketing and social, we can help you to capitalise on the opportunity that digital presents for your business.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Creative,Initiative....Read more...
To be able to produce components / tooling using a range of manual machines safely and to the required quality and within reasonable time scales.
To be able to setup and operate various CNC Machines 3 axis to 5 axis to produce accurate components safely and to the required quality and within reasonable time scales.
To be able to read drawings and measure components to the drawing tolerances using various measuring kit.
To be able to use computers and software to aid in the manufacture of components.
Grinding components to tight tolerances.
Selecting grinding wheels and balancing wheels dependant on material.
Inspecting components using Taylor Hobson Instruments and various other techniques.
Using modern etchers and printers.
Training:
Apprentices attend Loughborough College 1 day per week during term time, to study embedded BTEC qualification. College starts in September.
A trainer/assessor will visit the apprentice(s) in the workplace.
Training Outcome:To be a fully skilled Grinding Technician Cylindrical & Surface.Employer Description:Taylor Hobson Ltd was established in 1886 and acquired by AMETEK in 2004. TH is a world leader in field of surface and form metrology, providing contact and non-contact measurement solutions to the most demanding applications with a worldwide infrastructure to support clients. Markets include optics, automotive, aerospace, medical, precision machining, and next generation technologies, particularly semiconductor, hard disk, precision optics and energy.Working Hours :Mon – Thur 7:30am to 4pm and Fri 7:30am to 12:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To be able to produce components / tooling using a range of manual machines safely and to the required quality and within reasonable time scales
To be able to setup and operate various CNC Machines 3 axis to 5 axis to produce accurate components safely and to the required quality and within reasonable time scales
To be able to read drawings and measure components to the drawing tolerances using various measuring kit
To be able to use computers and software to aid in the manufacture of components
Inspecting components using Taylor Hobson Instruments and various other techniques
Using modern etchers and printers
Training:Machining Technician Level 3 Apprenticeship Standard:
Apprentices attend Loughborough College 1 day per week during term time, to study embedded BTEC qualification. College starts in September
A trainer/assessor will visit the apprentice(s) in the workplace
Training Outcome:
To be a fully skilled CNC Machining Technician
Employer Description:Taylor Hobson Ltd was established in 1886 and acquired by AMETEK in 2004. TH is a world leader in field of surface and form metrology, providing contact and non-contact measurement solutions to the most demanding applications with a worldwide infrastructure to support clients. Markets include optics, automotive, aerospace, medical, precision machining, and next generation technologies, particularly semiconductor, hard disk, precision optics and energy.Working Hours :Monday - Thursday, 7.30am - 4.00pm and Friday, 7.30am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Business Data Apprentice within a legal administration setting, you will play a vital role in supporting day-to-day operations, client communications, and data management tasks. Your responsibilities will include, but are not limited to:
Client Interaction:
Professionally meet and greet clients as they arrive at the office, ensuring a welcoming and professional first impression. You’ll also be responsible for directing clients to the appropriate team member or area and handling basic client enquiries
Data Entry and Record Management:
Accurately input data into spreadsheets and internal systems, ensuring all records are up to date, well-organised, and compliant with relevant data protection guidelines. Attention to detail and consistency will be essential
Post Handling:
Receive incoming post, open and scan correspondence, and distribute it to the relevant departments efficiently. You will also assist with sending out outgoing mail as required
Telephone and Call Handling:
Answer incoming calls promptly and professionally, transferring calls to the correct department or colleague. Take detailed messages when required and ensure follow-ups are completed
CRM System Use:
Utilise the organisation’s Customer Relationship Management (CRM) system to log interactions, update client information, track case progress, and support effective communication and record-keeping
Template Correspondence:
Generate and send pre-approved template letters and emails to clients, third-party organisations, and legal bodies. Ensure communications are accurate, timely, and in line with company standards
Training:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments
Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
