Are you a customer service professional with a passion for premium products and a keen eye for detail? Do you thrive in a fast-paced environment where customer satisfaction is key?At In Style Sofas, we take pride in crafting made-to-measure sofas and chairs, predominantly made in Scotland by skilled artisans with decades of experience. As a Customer Service & General Administration Manager, you'll be the first point of contact for our valued customers-ensuring smooth operations, resolving inquiries, and maintaining our exceptional standards.For years, our master craftsmen have been creating furniture of distinction, using skills perfected over generations. Our customers trust us not just for the quality of our sofas but for the seamless experience we provide from enquiry to delivery.That's where you come in. We're looking for a customer-focused, organised, and proactive individual to oversee customer service and general administration while supporting our sales and delivery teams. If you have experience in showroom-based sales environments such as car dealerships, electronics, home furnishings, or other premium retail sectors, you'll be a perfect fit!We want someone who:
Thrives in a customer-facing role - whether that's from furniture, home interiors, car showrooms, or high-end electronics retail.Understands premium customer service - resolving inquiries, processing finance agreements, and ensuring a seamless customer journey.Has strong administrative and organisational skills - managing staff attendance, arranging deliveries, recording sales, and reporting performance.Enjoys problem-solving and multitasking - ensuring customers receive accurate information and their needs are met efficiently.
Who We're Looking For...
Experience in a showroom sales, customer service, or retail management role (home furnishings, car sales, or premium retail preferred).Excellent communication skills - in-person, phone, and email.Strong proficiency in Microsoft Excel and other administrative tools.Ability to build strong customer relationships and work with a customer-first attitude.Resilience and patience when dealing with challenges.A team player who can support colleagues and contribute to a positive working environment.
Preferred:
Experience in a furniture retail setting and staff management experience.
Perks & Benefits:
Weekends off (Hours Monday to Friday, 10 AM - 6 PM)Friendly, supportive team environmentStaff discountsFree on-site parkingPension plans
If you're a passionate customer service professional with experience in showroom sales, home furnishings, car dealerships, or similar retail environments, we'd love to hear from you!Apply today and help us continue delivering craftsmanship and exceptional service to our customers.....Read more...
ASSOCIATE DENTIST - NORTH LANARKSHIREWe’re looking for an Associate Dentist to join this established mixed located practice located in Shotts, Lanarkshire•Full-time role : 4 or 5 days•Welcome bonus of £10,000•50% Associate split (Subject to terms and conditions)Practice information:At the heart of the local community, this purpose-built facility has recently been refurbished, it is bright, spacious, and backed by a support team who have been working in the clinic for over 20 years. Managing an established list, you will join an excellent team of highly trained dental professionals offering both NHS and Private treatments in a modern clinical environment.Location information:Shotts is a small town in North Lanarkshire which is located almost halfway between Glasgow and Edinburgh meaning the clinic is easily commutable on the M8, M9 and M74 networks. There are also direct trains into Shotts Railway Station which is a 10-minute walk from the clinic.Job Benefits: •Up to £15,000 contribution towards a Masters Degree (or equivalent) - (Subject to terms and conditions)•Mentorship from within our experienced teams and industry leaders in Dental Implants, Invisalign, Cosmetic Dentistry and Facial Aesthetics•10% reduction in MDDUS indemnity fee•Dentinal Tubules CPD membership•Continuous group CPD opportunities and annual CPD weekendAll suitable candidates must be fully qualified and GDC registered....Read more...
