Assist in the cutting, shaping, assembling, and finishing of bespoke furniture components using woodworking machinery and hand tools.
Learn to work with different materials, including timber, recycled plastic, and metal fixings.
Follow technical drawings and specifications to ensure precision and quality.
Undertake quality checks and ensure all products meet company standards and client expectations.
Training:The apprentice will train one day per week during term time, in college for 24 months. Also, will have full in-house training, provided by an experienced joiner at work, with teaching experience.
They will then have 3 months to complete their End Point Assessment (EPA) to complete.Training Outcome:Upon completion, this role will lead to a full-time position. Employer Description:Leisurebench are an industry-leading trade supplier, of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.
Leisurebench was established in 2001 and we have grown into one of the country's leading suppliers of outdoor products.Working Hours :Monday to Friday 07:00 – 15:30
College day Tuesday 08.00 - 16.30 (If needs maths & English. 10.05 start if not).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Initiative,Reliable,Punctual,Willing to learn....Read more...
Assist in the cutting, shaping, assembling, and finishing of bespoke furniture components using woodworking machinery and hand tools.
Learn to work with different materials, including timber, recycled plastic, and metal fixings.
Follow technical drawings and specifications to ensure precision and quality.
Assist team members with on-site furniture installations at client premises if requested.
Understand safe manual handling practices during loading, transport, and installation.
Contribute ideas for process improvements in manufacturing and assembly.
Develop problem-solving skills to enhance efficiency and minimise waste.
Training:The training will be 4 days at work and one day at college (Tuesday).Training Outcome:Once qualified a full-time role will be available.Employer Description:Leisurebench is a leading local business producing external and internal furniture for domestic and commercial use. Leisurebench prides its self on finding solutions for all its clients needsWorking Hours :Working hours are Mon, Wed, Thu, & Fri 07:00 - 15:30.
Tuesdays college times TBC.
Some site installation work may be required times depend on location.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Client Engagement & Service Guidance
Respond to enquiries by phone and email with clarity, patience, and professionalism.
Use active listening and empathy to understand client needs and guide them to the most suitable service.
Explain Nellie Supports’ multidisciplinary services and basic case law (e.g. Banks v Goodfellow) in accessible terms.
Soft-sell services ethically while maintaining excellent customer service and trust.
Maintain a helpful, approachable, and knowledgeable manner at all times.
Administrative Coordination
Create and maintain accurate client records and files.
Prepare and issue quotes, invoices, and payment requests using our accounting systems.
Process payments and manage financial documentation with accuracy and care.
Manage a caseload of enquiries and ensure deadlines are met.
Service Logistics
Take and process new instructions efficiently.
Liaise with clients, families, referrers, and assessors to coordinate appointments and resolve queries.
Organise and manage diaries, book appointments, and handle rescheduling
Act as the key link between the client and assessor, supporting a smooth and informed client journey.
Assessor Support
Assist assessors with administrative support for benefit reviews and brokerage services.
Manage case tracking and client communication pre- and post-assessment.
Essential Qualities and Skills
Excellent communication skills, both written and verbal.
Excellent computer and IT skills, with confidence using multiple systems.
Strong customer service skills with a professional, empathetic approach.
High levels of empathy, patience, and emotional intelligence
Demonstrated ability to multitask, manage a case load, and meet deadlines under pressure.
Highly organised, detail-oriented, and proactive.
Ability to work independently while contributing positively to teamwork.
A thirst for knowledge and professional growth.
Comfortable handling basic financial tasks and quoting, good with numbers.
Training:
On and off-the-job training delivered in the workplace via face-to-face and remote sessions.
Training Outcome:
Possible progression to team leader and leadership roles.
Employer Description:Nellie Supports provides comprehensive social care services, including mental capacity assessments, support for individuals with various conditions, assistance with legal processes such as power of attorney. We care about our services and our people.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
