OPERATIONS DIRECTOR – UAE BASE!My client is a well-established Contract Catering Company who specialises in providing catering services to the offshore oil & gas and maritime market globally.The Operations Director will be based in Abu Dhabi, UAE and will report in to and take direction from the Managing Director. The role will also require regular travel / offshore site visits across the Middle East to other countries of operation to provide oversight, audit and client interface where needed.The Operations Director shall lead the client service delivery - operations, mobilizations, HSE, Food Safety and quality system of the Company.The Operations Director shall provide proactive management and leadership to the onshore and offshore Operations teams under their remit including Operations Managers, Ops Support Managers and offshore Camp Boss’, whilst managing contract specific components, delivering high quality standards of service to customer and client while ensuring adherence to company HSE, HR and legislative procedures and systems while ensuring budget adherence and financial goals in P&L.Adhere to the Company IMS Procedures and policies, and commitment to eliminate any hazards and risks at workplace.SKILLS, EXPERIENCE & REQUIREMENTS NEEDED:
Preferable to have an offshore catering career history with minimum 8 years in an operational management role – essential to have a strong background in Contract CateringBackground in managing group commercial contracts offshore (preferred).Professional constructive behaviour; ability to work in different cultures and countries.Self motivated, but ability to work as part of a small team, being flexible in work approach, comfortable working low-level detail and high level strategy and working to support the team.Integrity, confidentiality, accountability in handling clients and projects.Competence to build and effectively manage interpersonal relationships at all levels of the company.Fluent in written and verbal EnglishIdeal to have Offshore survival and relevant catering qualifications
Salary Package Offered: AED50k pm neg and dependent upon experienceGet in touch: michelle@corecruitment.com....Read more...
Job Title: Sales / Business Development ManagerLocation: Dubai, United Arab Emirates I'm currently supporting a global tech business, as they begin to expand into the GCC & MENA region. The group have a global footprint, with presence across North & Latin America, Europe, Asia, & Oceania and they provide their partners with a global platform which supports gift card processing, custom loyalty programs, omnichannel point of sale and fully integrated KDS, inventory, labor, kiosk, handheld tablets and online ordering apps. They are currently one of the largest digital gift card providers globally, and are actively looking for either Sales Managers and/or Business Development Managers to help drive & grow the brand as they embark on their new chapter in the GCC & MENA region. We're needing someone who has a strong background when it comes to digital gift cards, whether that's through Retail and/or Hospitality environments - and we're needing someone who will come with their own black book of contacts. So prior GCC experience is an absolute non-negotiable. ....Read more...
Managing Director – Contract Catering, UAE!We have been retained by this well-established Contract Caterer to find them a Managing Director to be based in the UAE.Such an exciting job role and you will be responsible for director & controlling the day-to-day business operations and give strategic guidance & direction to the board to ensure that the company achieves it’s mission and objectives!We are interested in talking to those with Gulf experience as a preference, but also open to those outside of the region and wishing to relocate to the UAE… if you have the right background.Experience, skills & attributes needed for this role:
Ideally proven experience in the Gulf region as a senior level in a contract catering environment (as a preference)Demonstrate experience in developing strategic and business plansThorough knowledge of market changes and forces that influence the businessStrong understanding of finance and measures of performanceFamiliarity with legislation affecting education food business and best practicesExcellent organisational and leadership skillsStrong communication, interpersonal and presentation skillsOutstanding analytical and problem solving abilitiesBSC / BA in business administration or relevant field preferred
Salary package: Negotiable plus good benefits for self and family.Get in touch: michelle@corecruitment.com....Read more...
Job Title: Head of Sourcing TransformationLocation: Middle East - GCC Package: $8,000 - $11,500 USD per month, plus housing, transportation, & utility allowances. I'm currently partnering with a global hospitality group with their search for a Head of Sourcing Transformation. The group are arguably market leaders in what they do, having been recognised with multiple global awards over the past 10+ years - and they are now embarking on a very exciting transformation internally, as they are looking for someone who can help spearhead & drive their ERP transformation. This role will report directly into the CFO & VP for Financial Reporting & Planning, and in short you'll ultimately be responsible for leading and driving the transformation of group sourcing and procurement processes through technology solutions by designing and implementing new ways of working. Owning and delivering the ERP transformation project from sourcing and procurement perspective, champion the transition towards digital and touchless operations, develop and implement automation initiatives, serve as a strategic partner to the leadership in redefining and transforming the sourcing and procurement function to achieve operational excellence, efficiency and strategic alignment with organisational goals and objectives. Oversee design and implementation of ERP transformation project across the end to end sourcing and procurement processes, optimise sourcing and procurement strategies, streamline operations, enhance supplier relationships and leverage data driven insights to drive efficiency and value creation by fostering collaboration and innovation. What you'll be doing:
Develop a comprehensive transformation strategy, encompassing vision, objectives, goals and actionable plans to drive growth, innovation and operational excellence.Lead the design, standardisation and optimisation of end to end process workflows to reduce complexities and improve productivity.Champion simplification initiatives across sourcing and procurement processes eliminating redundancies, minimising barriers and enhancing user experience.Foster culture of innovation, leveraging emerging technologies, best practices and creative solutions to transform processes and delivery value.Own ERP transformation from sourcing and procurement perspective ensuring alignment with strategic objectives, design principles and organisational priorities.Champion transition towards self-service and touchless processing by optimising processes and implementing automation solutions.
What you'll need:
Bachelor’s Degree or Equivalent with Minimum 10 years of job-related experience.10 years of experience in leading business transformation and ERP implementation (Oracle/SAP).5 years of experience in process improvement, operational excellence, or related field.Proven experience in global team management (50+ FTE).Demonstrated experience leading cross-functional process improvement projects.Professional Certifications in Oracle and SAP ERP systems.Minimum of 5 years of SAP S4 Hana /Oracle Fusion Project Execution/management experience.5 years directly leading ERP implementation and roll outs.Demonstrated experience with project management/Agile delivery/ITIL in a regulated environment.Experience with process improvement methodologies such as Lean Six Sigma.
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Job Title: Outlet Manager Location: Dubai, United Arab Emirates Package: up to 13,000 AED per month all-inclusive, plus incentive bonus I'm currently supporting one of Dubai's most well known lifestyle & entertainment properties, with their search for an Outlet Manager to head up all FOH operations for one of their flagship Italian venues. The venue provides an amazing all-day dining concept, alongside an incredible grab & go product, and they are fully licenced too - as they offer an array both dining & happy hour promotions. The role will be reporting directly into the F&B Manager, and you'll be responsible for leading a FOH team of 10. Personality is a big thing for this group, so we're looking for someone with high energy, a real love for hospitality (and ideally Italian food), and someone with a great sense of humour too.
Responsibilities:
Coordinate daily Front of the House restaurant operations.Deliver superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Regularly review product quality and research new vendors.Organize and supervise shifts.Appraise staff performance and provide feedback to improve productivity.Estimate future needs for goods, kitchen utensils and cleaning products.Ensure compliance with sanitation and safety regulations.Manage restaurant’s good image and suggest ways to improve it.Control operational costs and identify measures to cut waste.Create detailed reports on weekly, monthly and annual revenues and expenses.Promote the brand in the local community through word-of-mouth and restaurant events.Recommend ways to reach a broader audience (e.g. discounts and social media ads).Train new and current employees on proper customer service practices.Implement policies and protocols that will maintain future restaurant operations.
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Job Title: Talent Acquisition Director Location: Dubai, United Arab Emirates I'm currently partnering with a global hospitality group, currently based in Dubai, with their search for a Talent Acquisition Director. The group have a global footprint, with venues stationed across North America, South America, Europe, & the Middle East - and they're actively looking for a Talent Acquisition Director to join their team, to be based out of their regional head offices in the heart of Dubai. The group have an incredible portfolio of venues & properties, boasting high-end, fine dining restaurants alongside boutique, ultra-luxury residencies & private members clubs - with plenty of exciting plans in the pipeline, regarding further global expansion. You'll be responsible for leading a wider team of 6, and you'll be reporting directly into the Global Head of HR. We're needing someone with their finger on the pulse when it comes to talent & the regional markets in the GCC - so we're ideally seeking someone who comes from a strong background in independent F&B/hospitality groups OR a hotelier background, as long as you are heavily involved in F&B and senior Exec/operational recruitment. Prior GCC experience is a must too. ....Read more...
Job Title: Sales & Business Development Manager Location: Dubai, United Arab EmiratesPackage: up to 14,000 per month, plus commission I am currently supporting one of Dubai's newest experience lead venues, based in the heart of the city, who are now actively seeking an experienced Sales & Business Development Manager to join their rapidly expanding operations. The venue is built around an "Eat-ter-tainment" concept, offering amazing compeitive socialising activities, amogst incredible food & drink selections. The venue already runs a host of successful promotions: ladies nights, happy hours etc., and we're now looking for the right person who can create outbound sales strategies and tactics across B2B and B2C channels, through building relationships with affiliates and events managers across Dubai. Ideally, you'll already have an existing black book of contacts, leveraging your existing database of corporate clients interested in hosting team-building activities or events, with the venue also including VIP rooms. *** Candidates must be based in Dubai, and must have prior experience successfully operating within the Dubai nightlife and/or hospitality scene *** Key Responsibilities:
Work closely with the Marketing team to support local and in-venue execution. Lead your management team to execute campaigns, propositions, partnerships, drinks activations, events, and PR bookings.Work closely with the Marketing team to build outbound sales collateral assets and an outbound sales events calendarExplore local sponsorship opportunities and paid publications listings in conjunction with the Marketing team.Identify and attend local events to keep your finger on the pulse of lead generation.Champion local knowledge – you need to be in the know (competitors, who’s who, big local trends) - and then feed into the central marketing team ways to support in your activity.Identify and propose additional site-specific ‘routes to market’ to your Head of Operations.Create ‘Hospitality/Industry’ packages to drive off-peak trade and create epic relationships.Drive participation and sign-ups of our company hotel lead referral scheme.Manage all local 3rd party affiliates to drive leads and land Corporate & Group Consumer bookings.Create an Industry emailing list for industry discounts, events, and parties.Create a B2B client emailing list to drive repeated B2B bookings.Work closely with the CRM Manager to identify outbound data segmentation and messaging.Build relationships with all the Sales & Event Managers in your City/town to drive leads and gain competitor knowledge.
Requirements:
Passion for networking, meeting new people and building relationships.A self-motivated proactive attitude, not afraid to get stuck in and get stuff done.Result-driven acumen, always thinking of ways to improve and innovate.Experience in similar role in the hospitality/nightlife industry.Experience in HubSpot or other CRM platforms.A proven track record in successfully hitting customer retention and re-engagement targets.Outstanding planning and organisational skills.Great communication skills, both written and verbal with a strong attention to detail.Experience working in similar role in Dubai.Must have a GCC driving licence, with own car.
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Job Title: Head of Commercial Location: Dubai, United Arab Emirates I'm currently partnering with an internationally known hospitality group, with their search for a Head of Commercial. The group have an amazing portfolio of luxury properties across both MENA & APAC territories, and they are now looking to bring in a Head of Commercial to oversee all Sales, Marketing, & Revenue functions on a regional basis - looking after everything across the Middle East. However, it's certainly worth noting that this role will be focusing more towards the Sales & Marketing functions. This will be a newly formed position, with the group looking to streamline all operations under one banner - and you'll be reporting directly into the wider Group General Manager. In short, the Head of Commercial will ultimately be responsible for driving the planning and execution of the commercial strategy/strategies and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. Someone with an entrepreneurial mindset and great leadership skills would be ideal, as you'll be expected to both promote & expand the groups existing commercial activity through creative strategies. Prior UAE experience is definitely preferred, but regional Middle Eastern experience in a similiar senior Commercial position is mandatory. What you'll be doing:
Leading, coaching, developing, recruiting and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPIs, whilst working effectively as part of a 4D structure on property. Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&E, F&B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.Ensure Business Review Guidelines (current to + 5 years) all Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.Support various On Property, RDOS s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.Develop and maintain strong relationships with all stakeholders, owners, hotel teams to ensure commercial benefits of the hotel.Liaise with Regional GM, presents commercial strategies to Regional Team and key stakeholders.Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.Participate in the leadership activity of the Hotel and Region.
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Job Title: Assistat Bar Manager Location: Dubai, United Arab Emirates Package: 10,000 - 14,500 AED per month, plus benfits I'm currently supporting one of the leading hospitality groups, in Dubai, with their search for an Assistant Bar Manager. This role would be positioned within one of their flagship venues, an incredibly lively & vibrant sports bar which is currently undergoing a very exciting revamp. The venue holds up to circa 400 covers, and there is wider FOH team of circa 15. The venue hold weekly industry nights, quizzes, happy hours etc. and we're looking for someone for someone who has prior experience operating within high volume/high turnover venues - as this venue generates a footfall of circa 5,500 per week. There will be a clear progression pathway in place, as this person will ultimately be trained & developed to step into a Bar Manager role within the first 6-12 months of joining and the role will report directly into the group's F&B Manager. Although this isn't necessary at this stage, ideally we're looking for someone who has a strong commercial understanding: budgets, P&Ls, forecasts etc. but this is definitely an area that will be taught as part of your wider development. ....Read more...
Job Title: General Manager Location: United Arab Emirates Package: 14,000 - 18,000 AED per month all-inclusive, plus benefits I'm currently partnering with a global QSR franchise, who are based in Dubai, with their search for a General Manager. The group are currently undergoing a very exciting wave of growth, and they currently have a number of new openings in the pipeline, alongside a stellar portfolio of operational stores & cloud kitchens across the UAE. Ideally we're looking for those who come from a strong franchised / QSR / casual dining background, and prior GCC experience will definitely be preferred. We're needing someone who's a real people person, but who is also very commercially savvy - so someone who's already operating at a GM/AGM level would be ideal, as you'll be expected to handle all store P&Ls, Budgets, Schedules etc. Responsibilities:
Coordinate daily restaurant operations.Deliver superior service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Regularly review product quality and research new vendors.Organize and supervise shifts.Appraise staff performance and provide feedback to improve productivity.Estimate future needs for goods, kitchen utensils and cleaning products.Ensure compliance with sanitation and safety regulations.Manage restaurant’s good image and suggest ways to improve it.Control operational costs and identify measures to cut waste.Create detailed reports on weekly, monthly and annual revenues and expenses.Promote the brand in the local community through word-of-mouth and restaurant events.Recommend ways to reach a broader audience (e.g. discounts and social media ads).Train new and current employees on proper customer service practices.Implement policies and protocols that will maintain future restaurant operations.
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Job Title: Communication & Change Management Manager Location: Middle East - GCC Package: $6,000 - $8,500 USD per month, plus housing, transportation, & utility allowances. I'm currently partnering with a global hospitality group with their search for a Communication & Change Management Manager. The group are arguably market leaders in what they do, having been recognised with multiple global awards over the past 10+ years - and they are now embarking on a very exciting transformation internally, as they are looking for someone who can help spearhead & drive their ERP transformation. This role will report directly into the Head of Programme Management, and in short you'll ultimately be responsible for delivering effective communication strategies and seamless organisation change as part of the ERP transformation project. Responsible to architect and execute holistic communication frameworks that not only inform but also inspire stakeholders, driving collective vision of the ERP transformation project, and also responsible to help shape the organisation’s culture, optimising stakeholder buy-in and orchestrating change initiatives towards ERP Project and driving the in-scope functions towards the new ways of working with strong HR and business collaboration. What you'll be doing:
Develop change and communication strategy and plan for the ERP transformation project.Formulate and execute a comprehensive change management strategy tailored to and aligning with the ERP implementation plan considering regulatory requirements, operational requirements and stakeholder expectations.Develop and execute communication plans to keep all stakeholders informed about progress, milestones, and changes related to the ERP implementation. Ensure transparency and clarity in conveying information across the organization.Contribute to ERP (Oracle/SAP) implementation strategy, including selecting and implementing appropriate ERP system and leading the change for integration of ERP modules.Ensure full compliance to design principles and data governance.
What you'll need:
Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience.University degree/preferably in Communications, Change Management, Organisational Development, Business Administration or related field.8+ years of experience in leading change management in technology/consulting.Experience in conducting change impact assessments, developing training programs and measuring change adoption and effectiveness.Experience in leveraging data and metrics to evaluate the effectiveness of communication and change management initiatives.Certifications in Change Management or Communications.Basic understanding and exposure to ERP systems and enterprise solutions.Industry specific regulations, compliance requirements or standards relevant to ERP transformation.Expertise in software delivery best practice.
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