Retail Installation Support AdministratorLocation: Clevedon BS21Salary: £24,000 per annumBritannia Windows is one of the South West’s leading manufacturers and installers of high-quality windows, doors, and conservatories. With over four decades of industry experience and a strong focus on British craftsmanship, we pride ourselves on delivering premium products backed by outstanding customer service. Our Bristol office is now looking for a driven and detail-oriented Retail Installation Support Administrator to become a vital part of our growing team.Role OverviewAs a Retail Installation Support Administrator, you will be at the heart of our operations-supporting the coordination and delivery of retail installations while ensuring our customers receive the highest standard of service. This is a varied and rewarding role that combines administrative duties, customer care, and internal coordination.Responsibilities
Act as the first point of contact for all customer and installer telephone queriesDeliver exceptional customer service, handling queries, updates, and complaints efficientlyMonitor and follow up on customer reviews and feedback across platformsTrack and assist with payment monitoring, chasing outstanding balances when necessaryAuthorise, process, and track supplier and contractor invoicesMaintain and update CRM and internal databases with accurate job and customer informationProvide daily administrative support to the retail installation teamAssist with scheduling installations and coordinating diariesGenerate reports, update spreadsheets, and support wider operational projectsWork closely with internal teams, suppliers, and contractors to ensure project timelines are met
Skills and Experience Required
Strong attention to detail and high accuracy in administrative tasksFriendly and professional telephone manner with excellent communication skillsCustomer-focused with a genuine passion for delivering high service standardsProficient in Microsoft Office and experience with CRM or scheduling systemsAble to manage multiple priorities and meet tight deadlines under pressurePrior experience in an administrative or operational support role (ideally in a retail, construction, or installations environment)Team player who can also work independently with minimal supervisionExcellent organisational and time management skillsA proactive, solutions-based approach to problem-solving
What you will get in return:
Competitive salary of £24,000 per annumFull-time, permanent role in a stable and well-established companyFriendly, supportive team environmentOpportunities for career growth and development within a respected brandConvenient Bristol location with on-site parking and good transport linksBe part of a company that takes pride in its British-made products and excellent service
Interested in this Retail Installation Support Administrator role? Please apply with your updated CV. INDHS ....Read more...
7.5 Tonne Delivery Driver Location: Stores based in Clevedon, North SomersetSalary: £27,000 per annum (DOE)Full-time, PermanentWorking Hours: [Monday to Friday, 07:30 – 17:00, with occasional overtime/flexible working and occasional Saturday work if required]About the RoleWe are seeking a reliable and motivated 7.5 Tonne Delivery Driver to join our logistics team. This role position involves delivering goods to our customers in a professional and timely mannerIf you're a team player with a strong work ethic and a passion for delivering excellent service, we want to hear from you.Key ResponsibilitiesDriving & Deliveries
Operate a 7.5 tonne vehicle safely, following all UK driving laws and tachograph regulations.Perform daily vehicle checks and report any defects promptly.Deliver products to customers professionally and courteously throughout South Wales, South West and South East of England.Complete delivery documentation and digital records accurately.
What We’re Looking ForEssential:
Full UK Driving Licence with Category C1 entitlement (7.5T)Valid CPC qualification and Digital Tachograph cardPrevious experience in a driving roleStrong understanding of UK driving lawsPhysically fit and able to handle manual liftingPunctual, dependable, and self-motivated
Desirable but not essential:
Forklift Truck Licence (Counterbalance/Reach)
What We Offer
Competitive salary: £27,000 (based on experience)28 days holiday (including bank holidays)Company pension schemeOvertime opportunitiesFree on-site parkingCompany-issued PPE and uniform
Interested in this 7.5 Tonne Driver role? Apply now with your updated CV. INDHS ....Read more...
Quality Control Warehouse OperativeLocation:Stores based in Clevedon, North SomersetSalary:(DOE)Full-time, PermanentWorking Hours: [Monday to Friday, 08:00 – 17:00, with occasional overtime]About the RoleWe are seeking a reliable and motivated Quality Control Warehouse Operative to join our team. This dual-role position involves inspecting goods as they pass through manufacturing to despatch ready for delivery in a professional and timely manner, while also supporting warehouse operations such as loading, stock control, and general stores duties.If you're a team player with a strong work ethic and a passion for delivering excellent service, we want to hear from you.Key ResponsibilitiesWarehouse & Quality Control Duties
Perform a quality checks on products passing through manufacture prior to delivery recording and reporting on any issues accordinglyLoad and unload vehicles safely and efficiently.Maintain a clean, organised, and safe working environment.Support general warehouse tasks such as picking, packing, and order prep.
What We’re Looking ForEssential:
Physically fit and able to handle manual liftingPunctual, dependable, and self-motivated
Desirable but not essential:
Forklift Truck Licence (Counterbalance/Reach)Previous warehouse or stores experienceUPVC industry experience
What We Offer
Competitive salary (based on experience)28 days holiday (including bank holidays)Company pension schemeOvertime opportunitiesFree on-site parkingCompany-issued PPE and uniform
Interested? Please apply with your latest CV. INDLS ....Read more...