Languages: FRENCH AND ENGLISH, Dutch is a bonusSalary: €50.000 -€55.000 + kpi bonusStart: ASAPSales Account Executive / ManagerWe are looking for a proactive and commercially minded Sales Account Executive or Sales Account Manager to join my client's hotel team in Brussels.The level of the role and scope of responsibility will be determined according to your experience. You will develop new business, manage key accounts, and contribute directly to hotel revenue across corporate, group, event, public-sector, association, and MICE segments.Your Responsibilities
Prospect, develop, and retain a portfolio of client accounts.Identify and convert new business opportunities across groups, events, individual bookings, corporate clients, public-sector organisations, associations, and MICE.Build strong knowledge of your accounts and sectors to understand client needs and provide tailored commercial solutions.Conduct regular proactive sales activity by telephone, social media, networking events, and market-intelligence research.Prepare and present commercial proposals, negotiate agreement terms, and manage opportunities through to conversion.Develop long-term relationships with existing clients and identify opportunities to increase their contribution to hotel revenue.Support the achievement of hotel revenue targets and the implementation of the commercial strategy.Work closely with Sales, Revenue, Marketing, E-commerce, Reservations, and Operations.Support e-commerce initiatives, particularly for MICE, corporate, association, and online-booking segments.Monitor market trends, competitor activity, and customer expectations, sharing insights with the commercial leadership team.Promote special offers, new services, hotel developments, and commercial campaigns.Keep account information and sales activity up to date in Salesforce.Help create and organise client events, networking activities, trade shows, sales campaigns, and workshops.Represent the hotel professionally at client meetings, property visits, and professional events in Belgium and internationally.
What We Are Looking For
Excellent command of French and English; Dutch is a strong advantage.Initial successful experience in sales, ideally within hospitality, travel, events, or another service environment.At least three years of proven proactive sales experience, including strategic-account management and portfolio development.Strong prospecting, negotiation, presentation, and business-development skills.Clear focus on revenue generation, results, and customer satisfaction.Excellent interpersonal and teamwork skills, combined with the ability to work independently.Good understanding of market information, revenue-management recommendations, and commercial strategy.Positive, flexible, and solutions-oriented approach, including in challenging market conditions.Strong organisation skills and the ability to manage several priorities simultaneously.Experience with Salesforce, Delphi, OnQ, or comparable CRM and hotel systems is an advantage.
On Offer
A position tailored to your background, at either Sales Account Executive or Sales Account Manager level.A full-time role with predominantly office-based working hours.Occasional availability outside normal working hours for selected client events.Travel opportunities within Belgium and occasionally internationally.A collaborative environment that encourages ideas, creativity, teamwork, and initiative.Access to ongoing training, professional-development opportunities, and career progression.Competitive gross annual salary of €55,000–€58,000, depending on experience.Additional benefits including a CCT 90 bonus, group insurance, meal vouchers, and eco-vouchers.A workplace culture that actively supports employee health, well-being, and mental-health initiatives.Opportunities to contribute to social and environmental responsibility projects.Recognition and reward programmes celebrating individual and team achievements.
....Read more...
Salary: €48.000 - €55.000 + kpi bonusStart: ASAPLanguages: French, English DutchWe are seeking an experienced and commercially driven Groups & Events Sales Manager to lead the conversion, revenue, and profitability performance of the Groups & Events segment.You will manage a portfolio of high-value meeting, group, and event enquiries, develop long-term client relationships, lead and coach the Groups & Events team, and ensure a seamless transition from signed contract to operational delivery.The role is central to maximising group rooms, meeting-space, and event revenue while delivering an excellent client experience.Key Responsibilities
Manage high-value group, meeting, conference, and event enquiries from initial contact through to signed contract.Achieve agreed conversion, revenue, profitability, and departmental performance targets.Identify client requirements proactively, including budget, objectives, event history, decision-making process, competitor activity, and specific expectations.Prepare tailored proposals, negotiate commercial terms, and secure profitable contracts.Develop strong, long-term relationships with corporate clients, agencies, event organisers, meeting planners, and other decision-makers.Identify repeat-business, upselling, cross-selling, and account-development opportunities.Monitor market trends, competitor activity, demand patterns, and pricing to identify new commercial opportunities.Support revenue optimisation in collaboration with Revenue Management, applying yield-management principles to group and event business.Monitor deposits and payment schedules in close partnership with the Finance team.Maintain accurate, timely, and complete client, enquiry, proposal, contract, and activity data across all relevant systems.
Client and Operational Coordination
Ensure complete, accurate, and timely handover of confirmed events to operational teams.Maintain clear communication with Operations, Reservations, Food & Beverage, Finance, Revenue Management, Marketing, and other relevant departments.Ensure all commitments agreed with clients are accurately documented, communicated, and delivered.Support client site inspections, property tours, meetings, and pre-event discussions.Remain engaged with key clients throughout the event cycle, helping resolve issues and encouraging repeat business following successful delivery. Effective Groups & Events sales requires close coordination between sales and operational teams from contracting through to event execution.
Sales Representation
Support the wider Sales team in promoting the hotel and its event facilities.Represent the hotel at client meetings, site inspections, networking events, trade shows, familiarisation trips, workshops, and other Sales and Marketing activities.Contribute to commercial campaigns designed to raise visibility, develop demand, and maximise revenue.
Team Leadership
Organise, coordinate, and supervise the commercial activity of the Groups & Events department.Lead, coach, train, and develop team members to support high performance and professional growth.Set priorities and monitor delivery against individual and team sales targets.Track conversion ratios, identify barriers to success, and introduce actions that improve the conversion of enquiries into confirmed business.Execute and adapt the Groups & Events commercial strategy in line with the hotel’s annual budget, commercial priorities, and market conditions.Analyse departmental performance and introduce corrective actions to meet revenue, conversion, and profitability objectives.Ensure adherence to company policies, internal procedures, commercial guidelines, and brand standards.Continuously review working practices, update procedures, and introduce practical improvements to strengthen efficiency, consistency, and commercial results.
Candidate Profile
Minimum two to three years’ experience in Groups, Conference, Meetings, or Events Sales within a business hotel, conference hotel, or similar hospitality environment.Previous supervisory or management experience is strongly preferred.Excellent command of French and English or Dutch and English; fluency in the third language is a significant advantage.Proven ability to manage complex enquiries, prepare compelling proposals, negotiate contracts, and convert business profitably.Strong commercial awareness, including an understanding of group pricing, meeting-space yield, profitability, and revenue-management principles.Client-focused with a clear drive for revenue, conversion, quality, and customer satisfaction.Confident relationship builder with excellent communication, presentation, negotiation, and stakeholder-management skills.Positive, flexible, and solutions-oriented, including when responding to demanding clients or changing market conditions.Highly organised, detail-oriented, and able to manage multiple deadlines and priorities.Experience using hotel sales, CRM, event-management, or property-management systems—such as Delphi, OnQ, Opera Sales & Catering, Salesforce, or equivalent—is an advantage.
What Success Looks Like
Strong conversion of qualified group, meeting, and event enquiries into signed, profitable contracts.Accurate commercial records, reliable deposit tracking, and robust pipeline management.High-quality handovers and close collaboration with operational teams.Growing repeat business and stronger relationships with agencies, corporate clients, and event organisers.A motivated, well-coached Groups & Events team delivering against revenue and conversion goals.
....Read more...
