Our client, a well-established manufacturer with a strong presence in multiple countries, is seeking an experienced Sales Support Manager to join their UK team. This is an exciting opportunity for a customer-centric professional to play a key role in driving sales performance and enhancing customer satisfaction.
As the Sales Support Manager, you will be responsible for supervising, supporting, and motivating the sales administration team to ensure high performance and engagement. Acting as the main point of contact for key customer accounts, you will maintain strong relationships and work closely with internal teams to deliver seamless customer service.
Responsibilities
- Supervise, support, and motivate the sales office team to ensure high performance and engagement
- Act as the main point of contact for key customer accounts, maintaining strong relationships
- Assist the Head of Sales in managing and supporting the sales team's daily requirements
- Monitor and improve response times to customer queries and orders
- Provide guidance and support to team members on customer communication and problem-solving
- Collaborate with procurement, warehouse, logistics, and senior management to ensure seamless customer service
- Analyse current processes and recommend improvements to enhance team efficiency and service levels
- Coordinate the preparation and distribution of sales reports, data analysis, and KPIs to management
- Track customer interactions, ensuring the CRM system is regularly updated
- Manage staffing levels, conduct regular team reviews, delegate tasks, and organise team training
- Ensure customer service standards and company policies are upheld across all interactions
Requirements
- Experience in Sales Management or a Supervisory role
- Proven experience in the manufacturing or construction industries
- Excellent communication and interpersonal skills to build strong relationships with customers and internal teams
- A strong customer-centric approach to problem-solving and ensuring customer satisfaction
- Organised, detail-oriented, and able to work under pressure and meet deadlines
- Flexible and open to change within a dynamic and fast-paced environment
- Strong IT skills, including proficiency in CRM systems, Microsoft Office, and ERP platforms
- Intelligent, quick-thinking, highly numerate, and possessing high-level verbal and written communication skills
- A strong team player with strong Excel skills and good analytical skills
Benefits include:
- Competitive salary
- Company bonus scheme
- 25 days holiday plus bank holidays
- Early finish on Fridays
- Pension scheme
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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Warehouse Stock Operative - Aylesford - £24,453
The position
This is a full time permanent position based at our customers distribution centre in Aylesford
Rate of pay: £24,453 per annum
Weekly hours: 37.5 hours plus daily 30-min unpaid break
Shift Patterns: 5 days out of 7, 8 hour shifts between: 06:00-14:00 & 14:00-22:00
Working Environment – Mixed
A day in the life of a Warehouse Assistant
As a Warehouse Assistant, you will work as part of a dynamic and supportive team in what can be described as a fast-paced and target driven environment to ensure the stock entering or leaving the depot is accurate.
Our activities vary, so often, you may be required to work across multiple different workstreams such as Goods Inbound checks, Picker Accuracy audits and Load Adherence checks most of which require periods of manual handling.
Job activities
Audit the Inbound accuracy of supplier deliveries on the GFR program.
Audit Picker accuracy of stock destined for stores and fully investigate all errors found.
Adhere to agreed audit and error verification procedures at all times.
Maintain integrity at all times.
Ensure the expected productivity levels are achieved, in line with customer expectations.
Review daily targets in line with customer expectations.
RAS Benefits
Flexible working shifts patterns – just ask!
Competitive salary with optional pension scheme
Regular overtime is available
Free onsite parking & subsidised canteen
Full training to help you perform at your best
Recognition Awards and Incentives
Genuine career progression
Refer a friend bonus
Job specifics
Able to actively respond to both verbal instructions and audible warning devices
The ability to communicate well, both written and verbally.
Basic knowledge of Microsoft Excel and Word
Must be aged 18 years or over
About RAS
Retail & Asset Solutions are an innovative and market-leading organisation providing audit services to some of the UK and Europe’s largest Food, DIY and Apparel retailers. We engage, listen and work with our customers in a way they can trust, often operating as an extension of their own teams to deliver value-added business.
At RAS Supply Chain we have developed specialised expertise in supply chain assurance services. This helps retailers track and verify goods received from suppliers by checking pick and compliance accuracy, as well as easily integrating with customer IT systems to provide real-time management information.
As leaders in innovation, we embrace new technologies and concepts. We were the first company to use barcode scanning with bespoke reporting, and we were also the first to implement wireless RF data transmission. In the Supply Chain field we are the only organisation providing the end-to-end GFR service to retailers and suppliers. In our ongoing quest for innovation, we continue to research and develop solutions by working collaboratively with our customers and by identifying opportunities to drive sales and combat loss.
With approximately 3,500 employees, we have the largest pool of multi-skilled retail trained colleagues located throughout the UK and Ireland. We also have a fleet of over 70 minibuses ready to deliver count teams to any site in the UK, enabling us to deliver greater consistency in personnel and performance.
This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.
By applying to this role, you are consenting to Retail & Asset Solutions to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data then please contact us at applications@retailassetsolutions.com and we will respond to your query as soon as possible.
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Specification Sales Manager
Field-Based | £50,000-£60,000 + Bonus + Company Car | Permanent
Our client, a leading European brand, is seeking a talented Specification Sales Manager to drive sales and increase market share for their innovative solutions. This is an exciting opportunity to join a company at the forefront of its niche market.
Responsibilities
- Identify and engage with potential customers
- Establish and nurture relationships with key decision-makers
- Educate stakeholders about the benefits and features, demonstrating compliance with building codes and environmental standards
- Work closely with architects and specifiers to ensure product specification, providing technical support and presenting product information
- Monitor industry trends, competitor activities, and regulatory changes to adapt sales strategies
- Grow a project pipeline worth approximately £2m, typically involving two face-to-face visits per day, at least three days per week
- Achieve sales goals, develop new business, and manage a complex portfolio of products and ranges
Requirements
- Demonstrated background working in the construction sector
- Strong presentation skills and a commercial orientation with the ability to demonstrate a commercially based offer
- Understanding of the product range and application, with evidence of strong planning skills
- Experience with Customer Relationship Management (CRM) and building close relationships
- Intelligent, quick-thinking, alert, highly numerate, with high-level communication skills (both verbal and written)
- Excellent personal and business presentation skills, decisiveness, and strong influencing abilities
- Strong team player with excellent Excel and analytical skills
- Assertive, prepared to see through plans and overcome objections, energetic, engaging, and positive
Benefits
- Competitive salary of £50-60,000
- Annual bonus
- Company Car, laptop & mobile
- 25 days holiday plus bank holidays
- Early finish on Fridays
- Pension scheme
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
