We are currently hiring for a dynamic and experienced IT Product Owner. In this pivotal role, you will spearhead the development and ownership of product strategy for IT products, collaborating closely with Principal Engineers (PE) to ensure alignment with organisational IT and business objectives. Your primary objective will be to translate business needs into actionable IT solutions, defining technology road-maps across various segments.
Key Responsibilities:
Collaborate closely with the PE to balance New Development, Technical Debt, Compliance, and Security effectively.
Manage the budget allocated to IT product/journey teams, optimising resource utilisation.
Develop and manage the IT product road-map, prioritising features based on business impact and user needs.
Act as a liaison between technical and non-technical stakeholders, ensuring effective communication.
Independently make decisions to guide the direction of IT initiatives and solutions.
Prioritise features against technical improvements, fostering innovation while managing technical debt.
Continuously monitor team composition and adjust as necessary to meet objectives.
Work with stakeholders to understand technology needs and provide IT solutions.
Define and track key performance indicators (KPIs/OKRs) for IT products/journeys.
Additional Responsibilities:
Identify and mitigate potential risks associated with IT product development.
Stay updated on emerging technologies and industry trends.
Drive innovation within IT by exploring and adopting new technologies.
Report regularly on the performance of IT products to leadership and stakeholders.
Ensure compliance with organisational IT governance, policies, and regulations.
Lead and mentor less experienced IT product leads.
Develop strategies to ensure the security, availability, and reliability of IT products.
Foster a positive and collaborative team culture within the IT journey/product team.
Challenges in the Function:
Bridging the gap between business and IT for delivering IT solutions/transformations.
Shaping and delivering significant IT product solutions on strategic/tactical levels.
Simplifying and rationalising the IT landscape while championing customer needs.
Qualifications:
Bachelor's or Master's degree in Information Technology, Computer Science, Business, or related field.
4+ years of experience as a Product Manager, Product Owner, or IT Product Lead.
Strong understanding of IT infrastructure, software development methodologies, and emerging technologies.
Excellent communication, leadership, and interpersonal skills.
Analytical mindset with the ability to make data-driven decisions.
Experience with Agile/Scrum methodologies.
Experience guiding product/journey teams in web and/or app development.
Solid business understanding coupled with expertise in digital product delivery.
If you're ready to take on this exciting challenge and make a significant impact, apply now!
No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.....Read more...
Head of IT - London (hybrid working)
Up to £95,000 PA + 10% bonus and industry leading pension scheme
London, hybrid working
Requirement for an experienced Head of IT to join a transport & logistics business, providing services to millions of customers in the UK.
As a key member of the senior management team, you’ll be accountable and responsible for the delivery of IT services and products to the business, in addition to steering IT strategy (for the business and wider group) and delivering several critical projects, including an SDWAN migration (50+ sites), ERP migration and other business critical projects related to the migration away from group.
Responsibilities include;
• Leadership of the IT dept; a team of circa 20, across Infrastructure, Service Desk and Project teams.
• Budgetary responsibility;
• Upholding Cyber security and adhering to group information security policies.
• Effective and efficient operation of IT solutions and services to support business needs and processes
• Delivery of all in-flight and new IT Projects
• Manage key suppliers
• Develop and lead on delivering efficiencies using automation technologies.
• … and much more.
This challenging position will suit a highly experienced IT Manager or Head of IT with experience of similar scale (several thousand end-users, multi-site organisation), and demonstrable experience of running stable IT Operations in critical infrastructure environments.
A snap-shot of required skills and experience:
• Head of IT or equivalent senior position, in comparable scale organisation.
• A service delivery evangelist, able to work with senior business stakeholders, manage the smooth transition of projects into service and generally uphold service excellence (ITIL)
• A strong background in IT Operations, able to confidently navigate high pressure situations, manage major incidents etc.
• Strong understanding and experience of resource planning, allocation and general IT Ops budget management
• Demonstrable experience of managing suppliers and vendors effectively.
• Experience of building relationships and managing senior stakeholders in challenging, evolving environments.
• Strong, broad knowledge of IT, spanning infrastructure, application and digital technologies.
• Experience of planning and performance improvements in complex and busy business environments
• Understanding of data security and compliance
• Experience within Utilities, Logistics or similar sector would be highly beneficial, although is not a requirement.
The role is located in London and is paying up to £95,000 plus excellent benefits (including a first-class pension scheme, bonus, travel etc)....Read more...
2nd Line IT Support Engineer
Location: Hemel Hempstead, Hertfordshire
Salary: £25k - £35k (DOE) + Excellent Benefits
Job Type: Full Time, Monday-Friday
The Client:
Our client is a reputable IT services provider, specialising in IT Support, Microsoft 365, Infrastructure, and Cloud Services.
The Role:
As a 2nd Line IT Support Engineer, you will have a pivotal role in troubleshooting, managing infrastructure and servers, and promptly resolving IT issues to ensure client satisfaction.
Requirements:
? Previous experience as a 2nd Line Support Engineer
? Experience in IT support, IT Infrastructure, and Servers.
? Proficiency in Azure, VMware, cloud technologies, firewalls, and security products.
? Skilled in Microsoft 365 and Windows Server.
? Possession of a valid UK driving licence and own vehicle.
Benefits:
? Casual dress
? Company events
? Company pension
? On-site parking
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
2nd Line IT Support Engineer
Location: Hemel Hempstead, Hertfordshire
Salary: £25k - £35k (DOE) + Excellent Benefits
Job Type: Full Time, Monday-Friday
The Client:
Our client is a reputable IT services provider, specialising in IT Support, Microsoft 365, Infrastructure, and Cloud Services.
The Role:
As a 2nd Line IT Support Engineer, you will have a pivotal role in troubleshooting, managing infrastructure and servers, and promptly resolving IT issues to ensure client satisfaction.
Requirements:
* Previous experience as a 2nd Line Support Engineer
* Experience in IT support, IT Infrastructure, and Servers.
* Proficiency in Azure, VMware, cloud technologies, firewalls, and security products.
* Skilled in Microsoft 365 and Windows Server.
* Possession of a valid UK driving licence and own vehicle.
Benefits:
* Casual dress
* Company events
* Company pension
* On-site parking
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
IT Assistant - Permanent - Fenchurch Street, London - Up to £35k per annumWould you like career progression opportunities and be recognised for your work? If so, read on...Exciting opportunity to work for an established FM service provider situated in Fenchurch Street, London. The successful candidate will have a proven track record in IT with an administration background, Your duties will include all aspects of running of the office IT systems and providing day-to-day support to staff with IT problem solving. In return the company is offering a competitive salary and the opportunity to work for a great company!Hours of workMonday to Friday08:30am to 17.30pm1 hour breakKey duties & ResponsibilitiesMaintain IT and telecom equipment and systems as wellAssist staff with problem solving and troubleshootingHelp troubleshoot internet and network issuesLiaise with the external IT ConsultantLiaise with external IT suppliersPlan improvement and system/equipment upgradesMaintain and develop internal databases Requirements:Excellent IT knowledgeCloud system experience SQL knowledge is beneficialMS project experience is beneficial Excellent MS Office knowledge Adobe creative suite knowledge is beneficial Excellent communicator Problem solving and troubleshooting experienceBachelors degree in Computer Science Please send your CV to Brooke at CBW Staffing Solutions for more information!....Read more...
Position: IT Technology Category Manager or Vendor Manager IT Technology Location: Home first with monthly travel to London and supplier sites Salary: To £60,000 plus benefits Our client, a leading private healthcare provider are looking for an experienced IT and Technology Category Manager or Vendor Manager- IT/ Technology to manage over 20 vendors and 3rd parties, including Tier 1 Technology vendors Microsoft, Oracle and Salesforce. The Technology Category Manager will have excellent stakeholder and partner experience working across various stakeholders to include Service Delivery, Architecture, procurement and legal. This is not a procurement position. Key responsibilities include:Build productive relationships and partner with key business stakeholdersManaging and develop IT supplier relationships3rd party, Supplier/Vendor performance management and service reviewsStrong financial acumen: Tracking opex spend v budgetReview contract reviews and manage and negotiate contract renewals. The client is shortlisting now and looking to interview w/c 5th of February. The interview process will be a two-stage process....Read more...
Helpdesk Advisor
Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as Helpdesk Advisor.
You will be responsible for providing exceptional customer service by supporting the business’s award-winning range products and services. You will provide first line customer service support, serving as the first point of call for end users when they require basic technical assistance. While an interest or experience working in a technology focussed role would be beneficial, it is not a requirement and full training will be provided.
Role Responsibilities
First point of contact for all inbound customer calls received into the main support number(s). Providing day-today support to the end-user base
Escalate unresolved issues to 1st/2nd line support
Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool
Ensure excellent customer service
Manage requests for changes
Experience
Excellent customer service skills
Strong desire for a career within IT
Proficient at a basic level using IT hardware e.g., computers & printers
Good admin skills, ensuring key notes are taken and organised accordingly
No experience needed however, you will have good basic IT skills
In return our client is offering a competitive salary of up £22,000 (Hybrid working) ....Read more...
Registered Manager extraordinaire is not easy to spell. Home Manager extraordinaire isn't much better. Turnaround Home Manager, Troubleshooting Registered Manager, Peripatetic Manager, Operations Manager, it doesn't really matter how we dress the jobs up, what's important is what happens when you get there.
Do you inspire staff to enjoy their work? Can you persuade people to pull together? Can you see when tough decisions need to be made, make them and carry out the remedy?
Do you aspire to be at the forefront of creating a service that is a centre for excellence within dementia care?
Would you like to work with owners that have big ambitions?
Autonomy is important, here you will get it and it will be encouraged.
Ideally you will have your NVQ 5 or be working towards it.
A good track record of success and understanding of the 5 KLOE's will set you apart from the rest.
Previous care home management experience either as Home Manager or Deputy Manager is desirable.
With a competitive salary of up to £45k and benefits package on offer. If you believe you have what it takes to create a centre for excellence in dementia care and want more details on this role, call Tim in confidence OR attach a CV, even if it is not up to date, he can help you with that.
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M0424RP
M0524RP ....Read more...
2nd Line IT Support Engineer
Location: Tring, Hertfordshire
Salary: £35k + Excellent Benefits
The Client:
Our client is a renowned IT solutions provider for over 3 decades, serving local businesses, schools and charities.
The Role:
As an IT Support Engineer, you will play a pivotal role in reporting issues to maintain high service standards.
Necessary training will be privided, including in-house sessions and external courses.
Responsibilities:
? Maintain and monitor clients infrastructure to ensure optimal functionality.
? Serve as the primary contact for customer support.
? Swiftly diagnose reported issues to uphold a high level of service.
? Undertake diverse duties in IT service provision, including system setup and installation.
Requirements:
? Previously worked as an IT Support Engineer or in a similar role.
? Proven experience in a second-line support role.
? Familiarity with printers, including basic configuration, scan-to-folder, networking, and deployment.
? Skilled in Windows clients and servers, networking, Microsoft 365.
? Anti-virus and firewall experience. (Beneficial)
? Exchange administration skills. (Beneficial)
Benefits:
? Competitive salary
? 28 days holiday
? Private parking
? Long service awards
? Health & wellbeing programme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd ....Read more...
2nd Line IT Support Engineer
Location: Tring, Hertfordshire
Salary: £35k + Excellent Benefits
The Client:
Our client is a renowned IT solutions provider for over 3 decades, serving local businesses, schools and charities.
The Role:
As an IT Support Engineer, you will play a pivotal role in reporting issues to maintain high service standards.
Necessary training will be privided, including in-house sessions and external courses.
Responsibilities:
* Maintain and monitor clients infrastructure to ensure optimal functionality.
* Serve as the primary contact for customer support.
* Swiftly diagnose reported issues to uphold a high level of service.
* Undertake diverse duties in IT service provision, including system setup and installation.
Requirements:
* Previously worked as an IT Support Engineer or in a similar role.
* Proven experience in a second-line support role.
* Familiarity with printers, including basic configuration, scan-to-folder, networking, and deployment.
* Skilled in Windows clients and servers, networking, Microsoft 365.
* Anti-virus and firewall experience. (Beneficial)
* Exchange administration skills. (Beneficial)
Benefits:
* Competitive salary
* 28 days holiday
* Private parking
* Long service awards
* Health & wellbeing programme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Service Delivery Manager – IT Managed Service Provider
Hybrid working
London
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME’s in the Accountancy and Professional Services sector.
They are one of the highest calibre IT Service Providers we work with, and their tech staff are some of the most competent in the business.
They’re going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they’re now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio.
What you’ll do:
Service Optimisation
Monitor and coordinate IT service desk functions to ensure seamless service delivery.
Maintain high performance levels for service-related processes and proactively implement improvement activities where necessary.
Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis.
Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery.
Client Management
Conduct regular reviews (monthly, quarterly, and biannual) with key stakeholders.
Generate reports to measure success against client KPIs and SLAs, analysing data to inform Quarterly Business Reviews (QBRs) and Service Reviews.
Create and run ad-hoc reports to provide timely client status information for QBRs (e.g., Windows Updates).
Continuously enhance reporting processes, minimizing manual effort and maximizing reporting tools’ utilization.
Craft high-quality client-facing reports and deliver them to key stakeholders.
Efficiency Enhancement
Collaborate with Team Leaders to conduct weekly ticket quality checks.
Address small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders.
Analyse third-party and internal processes, devising strategies for service delivery optimization.
Identify and minimize the frequency of recurrent tickets
What you’ll need:
An absolute passion for ensuring the provision of exemplary customer service / service delivery
3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background
Strong knowledge of ITIL
To be highly organised with excellent written and oral communications
Ability to present to external clients
The business operates a flexible working policy, with a minimum of 2 days in the office required per week.
The role is paying up to £50k.
....Read more...
We are currently partnered with industry leading insurance company who are looking to add an experience IT Security Expert to their existing staff!
Your role: As an IT Security Expert, you'll be at the forefront of safeguarding digital assets and collaborating with cross-functional teams Your responsibilities will include assessing security risks, implementing protective measures, and driving continuous improvement initiatives to ensure the systems remain resilient and secure against evolving cyber threats.
What you'll do:
Plan and control services for pentests and security concepts
Support implementation of the security by design principle for the companys IT network
Regulating and controlling the process for implementing the comprehensive BaFin requirements
Dealing with all measures that protect the company from cyber attacks
Defining, optimising and monitoring the regulations of certified ISMS
What you bring:
A degree in computer science, business informatics or a related field with an IT Focus
Experience in DevOps, s system administration or application development, or already have worked ina company in the financial sector
C1 German at minimum
Analytical skill set
Strong communication skills
Our client offers a competitive salary package and benefits, as well as opportunities for professional growth and development within the organisation. If you are a talented and motivated IT Security Expert, we encourage you to apply for this exciting opportunity.
No terminology in this advert is intended to discriminate on the grounds of gender, race, age, national origin, sexual orientation, and we confirm that we are happy to accept applications from persons of any age or experience for this role.....Read more...
IT Support Analyst - Aylesbury
Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You’ll be joining at a particularly exciting time for the business, in the final stages of a separation from its parent organisation, insourcing Information Technology services.
This is an excellent opportunity for a Service Desk Engineer or IT Support Analyst to progress their career, as earlier joiners in a newly formed IT Department, built on ITIL practices. You will have the opportunity to support many projects in the transformation of IT infrastructure, systems, service models etc; including full shift to cloud infrastructure (Elastic Computing), major WAN upgrade (SDWAN) and an extensive pipeline of projects/change to applications and systems across the breadth of the business.
As an IT Support Analyst you will be required to work within a small, highly capable team, responsible for providing technical support to a variety of different end-users whilst maintaining exceptional levels of customer service and keeping in line with SLA’s. You will have the support of an experienced 3rd line Infrastructure team and various third-party vendors and Service providers as escalation points.
The role requires a motivated, self-starting individual. This is a fantastic opportunity for an individual looking to take the next step and progress with a rapidly developing company.
Role responsibilities:
Provide technical IT support – covering multiple issues spanning all end-user-computing, infrastructure, business systems, telephony etc
Support projects as required
Ensuring that issues are being resolved in accordance to SLA’s and service excellence is upheld
Collaborate with 3rdparties when required, ensuring all problems are dealt with swiftly
Receive and manage calls from internal staff via telephone, email and web portal when required
Take ownership of user problems, follow up the status of problems on behalf of the user and communicate progress in a timely manner and escalate when necessary
Required skills and experience:
Previous experience working in as an IT support analyst / engineer or Service Desk Analyst / Engineer
Experience supporting Microsoft Windows Server based Infrastructure
Experience with Windows 10, Office 365 and Active Directory
Citrix experience would be beneficial (basic level – shutting down sessions, assigning users etc), although not a requirement.
Basic networking knowledge (DHCP, DNS, TCP/IP)
Printer management and support
Setup and administration of endpoints (laptops, desktops, mobile phones, tablets)
Possess a positive can-do attitude and be able to communicate with users of all different technical levels
Experience with Mobile Device Management (MDM) tools, Azure AD and SharePoint are desirable but not essential
ITIL knowledge.
Salary up to £35,000
The role offers excellent benefits, including free travel, 25 days leave (+bank holidays), and a top pension....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
IT Service Desk – 2nd Line Support AnalystReports To: 2nd Line Team LeaderLocation: Wilmslow/RemoteHours of Work: Mon-Fri 8 am-6 pm (Rota shifts)Salary: £28000 per annum
The RoleThe IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing multiple individual businesses and over 1500 colleagues.
In the role of 2nd Line Support Analyst, you will be responsible for interpreting escalated user problems and identifying solutions. The role of the IT Support team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives.
We are looking for customer-focused people to join our IT department to support our colleagues both hands-on in the office and remotely across the UK.
This role would suit someone looking for their next role in IT having at least 1 year’s experience in a similar role preferably with ITIL and Microsoft certifications.
DutiesInclude but not limited to:• Performance and capacity monitoring of systems and environments• ISO27001 compliance monitoring and proactive/reactive management of issues• Resolution of escalated colleague service requests or incidents as assigned within SLA• Supporting 1st Line Support / Service Desk in busy periods• Set up new hardware such as PCs, Laptops, iPhones and iPads. • General end-user compute support tasks• Liaising with 3rd party Suppliers• Escalating calls where necessary to 3rd-line support• Create and manage user accounts and licences in M365, Local Active Directory and Azure Active Directory. • You will be required to travel to other offices as and when required.
Skills• Customer focussed and personal drive to deliver the best solutions • Enthusiastic to deliver the best customer service putting your colleagues at the heart of everything you do• Good communicator on the telephone, through email, and face-to-face• Proven organisational skills• Diligent, attention to detail• Great team player with the ability to act on your own initiative when required• Ability and desire to learn about the systems we support• Enjoy solving problems• Ability to prioritise your own work loads and manage expectations• Calm and focused
Technologies
Knowledge and experience in the following is crucial• Windows Platforms – Windows 10/11, Server 2012, 2016, 2019• IT Hardware• Active Directory• PowerShell• M365 / Teams / SharePoint / OneDrive• Antivirus software• Intune Endpoint Manager • Cloud Based technologies (Azure / AWS)• Autopilot• Cloud Based Telephony• ITSM Tools
Knowledge and experience in the following will be advantageous.• Hyper V• VPN, RDP • Mobile devices – iPhone, iPad• Google Suite• Apple Business Management• Multi-Tenant administration• Experience in tenant migration
Hit Apply now to forward your CV.....Read more...
Microsoft Developer/ PowerApps Developer (SharePoint) - £45,000 - On-SiteWe are currently looking for an experienced Microsoft Developer who is eager to take their next step in their career and join an ever-growing business based in Salford. The business is an Engineering/ Manufacturing organisation and is currently looking to grow their IT Divisions and excited to bring a new Developer on board.They have a new vision for this year with a focus on growth - The role will give freedom, growth and the ability to learn new areas within the business. The role will be a standalone position enabling the candidate to have freedom in their role and work alongside the senior management.Key Responsibilities:
The design, implementation and support of their Power Platform Services
Developing an integrated approach to Data Reporting across the business
Providing support and guidance to their existing IT Teams
Maintenance of the companies technical documentation
Essential Skills:
2+ years' experience with Microsoft technologies - Specifically PowerPlatform
Strong experience with web design using SharePoint
Experience with JavaScript, PowerShell, JSON and SQL
Strong experience with the design, development and launch of IT campaigns
What we offer!
Salary of up to £45,000 + Benefits
Annual bonuses
Free on-site Parking
Annual reviews and progression as a priority
Opportunity to lead and develop
This would be a great opportunity for an experienced Developer to come and join a business at the highest point of their growth within their IT Teams. It will provide progression, guidance and an ability to be creative within your role with full autonomy.....Read more...
Cloud Engineer (2nd Line Support)
Location: London
Salary: £30000 - £35000
Are you looking for an exciting new role?
About the company
Our client is a global marketing agency. They are looking for a Cloud Engineer to join their team based at their site in London on a permanent, full-time basis. Our technology team provides both IT services to the business and web hosting services for marketing campaigns. This role provides an excellent opportunity to work in a fast paced and vibrant IT environment. Our client is looking for someone who has a passion for IT and supporting others.
Your technical responsibilities will include but not be limited to:
Implementing and supporting Azure and Office365 services
Maintaining identity services using AAD as an SSO solution
Automation and Platform Support for in-house cloud services
Maintaining a high degree of customer service when responding to support issues.
Monitoring services to provide high availability
Automating operational Tasks
Optimising cloud resources to maximize cost-benefit
Responding to support requirements of Developers and Technical Operations
Partaking in out-of-hours support rota
Candidate Requirements
Essential Skills and personal qualities
Recent graduate
Microsoft certification
2-3 years relevant experience
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
....Read more...
My client, who are one of the leading mobile web browsers, is seeking an IT Security Engineer (Certification) to join their team in Surrey.
The IT Security Engineer (Certification) in Surrey will be working within an established team which specialises in the security of devices and solutions. You will be responsible for providing expertise in the area of security certifications to address both short and long term requirements of government customers across the globe.
Other responsibilities will include:
- Follow processes involved in getting products and solutions certified for government agencies across the globe. Working with Government agencies and Advisory bodies to address overall local cyber security requirements and ensure that products and services are recognised as secure.
- Liaise with internal stake holders including local subsidiary (B2B Sales and Tech Support teams) and R&D teams. In particular keep up to date with government IT security requirements and work with Product Management and R&D teams to assist them with requirements and ensure the product roadmap has a consistent security strategy.
- Understand the businesses security platforms, products and solutions including advance innovations - in Mobile, Wearable, IoT, Healthcare, Automobile, eID and Finance.
- Understand detailed security characteristics for device/function/equipment to be certified and prepare them to meet those characteristics with the help of development team. Create necessary documents describing security of product/function/equipment.
The IT Security Engineer (Certification) in Surrey will have
- A degree in Computing and Communications or any related discipline (an equivalent period of industrial experience may be substituted).
- 3-6 years’ experience in Security Accreditation and Assurance activity including CC,FIPS, CPA, CSPN, BSPA etc.,
-Knowledge of Cryptography is desirable.
Hybrid working is available with this position.
APPLY NOW for the IT Security Engineer(Certification) in Surrey by sending your CV to twilliams@redlinegroup.Com or by calling on 01582 878 821/ 07961 158764.....Read more...
IT Project Manager
Up to £34 per hour PAYE – Inside IR35
Initial temporary contract until December 2024 but could extend or even convert to permanent
Role based in Darlington – Hybrid role with 2 to 3 days a week on-site
Working for a global Technology Leader in the Engineering Field we are looking for an experienced IT Project Manager to join their team in Darlington.
This is a hybrid role working 2- 3 days a week on-site at their Darlington site. This is a temporary role until at least December 2024 but could extend or even convert to permanent.
Pay up to £34 per hour which equates to just over £66,000 per annum.
Working in a team of 4 IT Project Managers and will be planning and coordinating the IT side of projects like: - Setup of new business sites - Implementation of new production lines - Site decommissioning - Modernizing of IT on existing sites
Must haves for the role: - Demonstrated ability with Project Management planning, prioritizing and managing multiple projects with competing priorities - Attention to detail and interpersonal skills - Ability to work independently and manage one's time - Excellent organizational skills - Excellent communication and facilitation skills Experience of project methodologies, including agile and waterfall, and a current project management certification to demonstrate capability of the project management discipline and industry standard practices would be a big plus Summary:
Manages, develops, and implements IT Infrastructure project(s) of varying complexity and size in assigned functional area.
Leads multiple projects from inception to completion; facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline, identifies project milestones, and tracks performance against performance goals and timeline.
Identifies, tracks, and works with others to resolve project issues.
Monitors and communicates project status to project team.
Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project.
Maintains project notes, databases, and other records; monitors measures and communicates with the Project Sponsor and other stakeholders on status of specific projects and assignments.
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Retail Systems Engineer
Location: Knightsbridge
Salary: £160 - £200 per day inside IR35
Do you have experience with IT and EPOS? Are you looking for the next step in your career?
A well-established award winning luxury retailer based in the heart of London. They are currently looking for an retail systems engineer to join their growing team and provide reactive support to their users. The ideal candidate must have at least a years’ experience working with EPOS/ POS.
Being the face of IT, the candidate must have strong communication skills and be able to provide service to customers in a fast paced environment. key daily activities include monitoring systems for availability, tracking ticket queues for support issues, investigating and troubleshooting incidents and building & configuring new EPOS & related systems.
Responsibilities
Investigate & resolve incidents and requests assigned to the Retail Systems Services team
Build and configure EPOS and related systems
Install, fix and replace EPOS and related systems
Provide the service to SLA’s (Service level Agreement), targets and Service Management guidelines
Assist with the management of all monitoring system tools and alerting mechanisms, ensuring that systems are efficiently monitored
Participate in Project / Vendor meetings as Retail Systems experts and provide clear and meaningful updates
Candidate Requirements
Essential Skills and personal qualities
Ability to collaborate and work as a member of a high performing Team
Strong Troubleshooting and problem solving skills
Demonstratable customer facing IT support experience
Hands on knowledge of configuring and managing EPOS systems
Understanding of computer hardware, data networks and device configuration
IMAC Experience
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
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Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge
Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies.
It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards.
It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side.
It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted.
Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role.
The products this company has been developing are industry-changing and will improve the lives of people around the world.
It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education.
This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options.
If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now.
I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you.....Read more...
Dutch Speaking IT Sales Account Manager | Move to SpainPassionate about the world of IT? How about having the opportunity to learn new competences and develop your sales skills while you will be working in the great atmosphere existing within the team already in place without forgetting the different career opportunities that will be offered to you. Join our team of experts in Malaga, Spain and represent the world leader in the IT and microcomputing sector. This American company specializes in the development of software and manufacturing of products for the general public and professionals. The brand is mainly known for its operating system equipping more than 75% of computers around the world but also its areas of activity. It is found in various professional IT solutions, the Internet, video games and telephones.Relocation package:• Relocation package if you come from abroad (Reimbursement of travel expenses up to 500€) • Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive: • Meal allowance • Full time / 39 hours per week / Monday to Friday from 9am to 6pm. • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Forecast, analyse and track key account metrics
Ensure the timely and successful delivery of our solutions according to customer needs and expectations
Collaborate with sales team to identify and grow opportunities
Develop new business with existing clients and/or identify areas of improvement
Handle challenging prospects or clients
Reporting
Am I eligible?You must have prior experience in sales and account management. • Hold an EU passport/ID or the NIE • Dutch NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English,What is the next step?Apply now and get interviewed!....Read more...
Dutch Speaking IT Sales Account Manager | Move to SpainPassionate about the world of IT? How about having the opportunity to learn new competences and develop your sales skills while you will be working in the great atmosphere existing within the team already in place without forgetting the different career opportunities that will be offered to you. Join our team of experts in Malaga, Spain and represent the world leader in the IT and microcomputing sector. This American company specializes in the development of software and manufacturing of products for the general public and professionals. The brand is mainly known for its operating system equipping more than 75% of computers around the world but also its areas of activity. It is found in various professional IT solutions, the Internet, video games and telephones.Relocation package:• Relocation package if you come from abroad (Reimbursement of travel expenses up to 500€) • Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive: • Meal allowance • Full time / 39 hours per week / Monday to Friday from 9am to 6pm. • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Forecast, analyse and track key account metrics
Ensure the timely and successful delivery of our solutions according to customer needs and expectations
Collaborate with sales team to identify and grow opportunities
Develop new business with existing clients and/or identify areas of improvement
Handle challenging prospects or clients
Reporting
Am I eligible?You must have prior experience in sales and account management. • Hold an EU passport/ID or the NIE • Dutch NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English,What is the next step?Apply now and get interviewed!....Read more...
Dutch Speaking IT Sales Account Manager | Move to SpainPassionate about the world of IT? How about having the opportunity to learn new competences and develop your sales skills while you will be working in the great atmosphere existing within the team already in place without forgetting the different career opportunities that will be offered to you. Join our team of experts in Malaga, Spain and represent the world leader in the IT and microcomputing sector. This American company specializes in the development of software and manufacturing of products for the general public and professionals. The brand is mainly known for its operating system equipping more than 75% of computers around the world but also its areas of activity. It is found in various professional IT solutions, the Internet, video games and telephones.Relocation package:• Relocation package if you come from abroad (Reimbursement of travel expenses up to 500€) • Assistance with administrative procedures (opening your bank account, obtaining your social security number, etc.)In addition to all this, you will receive: • Meal allowance • Full time / 39 hours per week / Monday to Friday from 9am to 6pm. • Ongoing training • 22 days of paid vacation + public bank holidays • Careers opportunities • And many other advantages (activities, store discounts, gym, etc.)What will be asked to do?
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Forecast, analyse and track key account metrics
Ensure the timely and successful delivery of our solutions according to customer needs and expectations
Collaborate with sales team to identify and grow opportunities
Develop new business with existing clients and/or identify areas of improvement
Handle challenging prospects or clients
Reporting
Am I eligible?You must have prior experience in sales and account management. • Hold an EU passport/ID or the NIE • Dutch NATIVE level/C2 (spoken and written) • B2 English level minimum (when taking up the position, the training will be delivered in English,What is the next step?Apply now and get interviewed!....Read more...
Holt Executive exclusively supports a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.
Our partner is seeking a Field Service Engineer Telecommunication/SATCOM to oversee the installation, servicing and maintenance of equipment and solutions.
Key Responsibilities for the Field Service Engineer Telecommunication/SATCOM:
- Responsible for the installation, services, and maintenance of all Connectivity/Satellite Systems and IT network infrastructure (hardware & software).
- Create and maintain comprehensive documentation for all assigned installations, services, and maintenance activities.
- Collaborate with customers to guarantee successful project implementation.
- Works with internal departments to resolve technical and operational challenges and communicate closely with Support and Project Managers.
Key Skills & Experience Required by the Field Service Engineer Telecommunication/SATCOM:
- Education in IT & Telecommunications (bachelors degree or similar) IT Knowledge is essential.
- Minimum understanding of computer server configuration, network infrastructure, and administration.
- Experience in the marine electronics environment on yachts, commercial or military vessels, or any offshore installation is an advantage.
- Preferably experience serving multi-national customers.
- Fluent in English and preferably other international languages.
- Preferably work and live in Hamburg or the surrounding area.
If your skills and experience match this Field Service Engineer Telecommunication/SATCOM opportunity, we encourage you to apply by sending your resume to info@holtexecutive.com
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