Customer Service: Understand and manage customer relationships, providing high-quality service and support in housing matters.
Project Planning: Develop skills in planning and managing housing-related projects, including report writing and the management of repairs and maintenance.
Housing Sector Knowledge: Build your understanding of the history of housing, housing law, and organisational policies that affect the housing sector.
Repairs and Maintenance: Learn about the management of assets, repairs, and maintenance within the housing sector.
Professional Development: Engage in professional development activities and participate in remote or classroom-based learning sessions.
Work-Based Learning: Complete assignments, e-learning modules, and practical workplace training. Build a portfolio of evidence demonstrating your acquired skills and knowledge.
Training:You will also gain the skills, knowledge and behaviours through off-the-job training, which will include either remote sessions each month, along with assessments and wider learning that could include workplace training, e-learning, research, and completion of assignments. You will be required to spend at least six hours a week on off-the-job training to meet the course requirements.Training Outcome:Once you have successfully passed your apprenticeship, you will be able to apply for open roles across Sage Homes. This could be in several different roles including Home and Communities Officer, Income Officer, Repairs Advisor, Customer Care.Employer Description:Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.Working Hours :Monday to Friday 09:00 - 17:30 - No weekend working required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Construction Resident Liaison Officer - Glasgow - Up to £30,000 plus company vehicle A new opportunity for a dedicated Resident Liaison Officer (RLO) to join a construction team. The RLO will play a crucial role in acting as the bridge between residents and the construction team, ensuring clear communication, resolving concerns, and maintaining positive relationships throughout the construction process. This position is ideal for someone with strong interpersonal skills and a background in housing, construction, or community engagement. Key Responsibilities: Serve as the first point of contact for residents, addressing inquiries and concerns related to ongoing construction work. Communicate project timelines, potential disruptions, and progress updates effectively to residents. Coordinate and manage resident engagement activities, including meetings, newsletters, and site visits. Handle complaints and issues sensitively, ensuring timely resolutions and escalating where necessary. Work closely with site managers, contractors, and local authorities to facilitate smooth project delivery. Conduct pre-start meetings and site inspections to assess resident needs and potential impacts of the work. Maintain accurate records of interactions, issues, and resolutions for reporting purposes. Ensure residents' health, safety, and welfare are considered at all stages of the project. Assist in the development of social value initiatives, fostering positive relationships between the company and the community. Requirements & Skills: Previous experience in a Resident Liaison Officer or similar customer-facing role in construction, housing, or property services. Strong communication and interpersonal skills with the ability to handle sensitive situations professionally. Knowledge of construction processes, housing regulations, and health & safety considerations. Ability to work independently and as part of a team, with excellent organizational skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems is desirable. Full UK driving licence and willingness to travel between sites if required. Benefits: Competitive salary and benefits package. Opportunity to work on meaningful community-focused projects. Career development and training opportunities. Supportive and dynamic work environment.....Read more...
About The RoleWe are a national supported housing provider and are geographically dispersed across England and we are on the lookout for a Compliance Officer who has is highly organised and an exceptional eye for detail, driving continuous improvement and living the ethos of #OneTeam.Building Compliance Officer will work in an environment that provides comprehensive, good quality housing services, support and resettlement for people who have recently experienced homelessness and who are in need of support and accommodation.This post will work within the Health and Safety Compliance team, administering contractual arrangements against service delivery and maintaining technical documentation associated with the management of landlord and corporate health and safety.What you will be doing:
Ensure the effective and accurate input, control, management and reporting of data and documentation to the Asset Management systemsAssist and support the Senior Compliance Officer in formulating and developing administrative procedures and system improvementsLiaise with external agencies, contractors, consultants, and suppliers to collate data and documents, dealing with enquiries and provide information as requiredAdministration of service programmes and liaising with subcontractors to ensure that all certification and works are completed in line with service level agreementsProven knowledge and experience with building compliance in a housing sector is essential.This role is a Hybrid Role working from home with a base at our Bolton Office. (Travel will be required for visits and meetings)About The CandidateYou will be a confident communicator, with good verbal and writing skills and able to deal successfully with a variety of people. Along side:Proactive and self-motivated with a can-do attitudeHealth and Safety compliance qualification -EAL Level 2 in Asset and Building Compliance Awareness ABMC2General administration qualification and or relevant experience within Building compliance administration and data processing would be beneficialHighly efficient, organised, able to multi-task, prioritise, work to deadlines and an excellent eye for detailBenefits of working as a Building Compliance Officer:In return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave (plus bank holidays) rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Daily duties:
Deal with Resident’s reasonable requests for assistance
Always ensure safe use of facilities including checking alarms & CCTV equipment
Monitor security of building using the systems provided
Communicate and deal with contractors/suppliers when arriving on site
Report all faults, complaints (i.e. unreasonable behaviour) or issues to the Management Company
Be at the front reception at busy times (9-11am and 4-5pm) and ensure the following:
Answer entry/videophone when called
Deal with visitors to site and give them directions to the apartment they are visiting
Direct all parcel and post deliveries to the post room, signing for them as needed
Maintain logs for site visitors/contractors/cleaners
Conduct at least two full patrols a day - 1 in the morning and 1 in the afternoon
Whilst on patrol:
Check on all Plant rooms, ensuring that all systems are in working order
Check all floor and car park areas ensuring that they are clean, secure and litter free
Make a note of any fault found and contact the relevant contractors if needed
All contractors and managing agents going to apartments must be escorted to the apartments unless otherwise instructed by the tenant/resident
Deal with any problems with the lifts
Deal with requests to have access to CCTV footage
Weekly duties:
Carry out a fire alarm test every Friday at 11am
Training:As an apprentice, you will be working towards your Level 2 Housing and Property Management qualification. Total Training Provision will be your training provider. This is a work-based apprenticeship, meaning you will earn while you learn, gaining hands-on experience in a real business environment.Training Outcome:Upon successful completion of the Level 2 Housing and Property Management Apprenticeship, you’ll have the skills and experience to progress into more senior roles within the housing or property sector.
Potential next steps include:
Housing Officer or Tenancy Officer
Repairs or Maintenance Coordinator
Customer Service Advisor in Housing Services
Progression to a Level 3 Housing and Property Management Apprenticeship
This apprenticeship sets a strong foundation for a rewarding career in social housing, facilities management, or property support roles. With further training and experience, you could move into team leadership or specialist housing roles in the future.Employer Description:Moonstone Block Management is a privately owned company with a head office in Birmingham city centre. The company’s aim is to offer a professional, friendly and personal service to all clients, no matter how big or small the block, and they pride themselves on looking after their client’s developments in the most beneficial way for residents and owners alike.
The company is growing and they are now in the process of recruiting an apprentice who will work as a Building Assistant at a prestigious block in central Birmingham. They’re looking for a conscientious, hardworking and friendly individual to join their team. If you’re interested in a career in block management and you meet the job description below then please apply.
Hours of work – Monday to Friday, 7 hours per day, 9am-5.30pm, with 1 hour lunchWorking Hours :Monday - Friday 9am till 5pm. May be required to work evenings and weekends on occasion.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
An office-based role with site visits on construction sites and site surveys of existing buildings. Working as part of internal and wider project design team. Designing building services for refurbishment & new builds including heating, lighting, ventilations systems etc. producing technical drawings using Autocad and Revit.Assisting Co-ordination with other disciplines and specialistsAssisting preparation of building service designs, calculations, specifications and reports Assisting engineers in managing projects
Base working knowledge of AutoCAD and Microsoft software
Good working ethic
Attention to detail
Training:This course will enable you to meet the demands of employers in the construction and the built environment sector and adapt to a constantly changing world; with specific emphases on the design, manufacture, and installation of housing, using off-site, factory-built and new digital technologies such as BIM and construction management programmes
The course is delivered part-time, enabling you to fit learning around your work and other commitments.
You will study at NTU Mansfield University Hub, with access to fantastic buildings, and all of the tools and technology you need for studying on this course.
Level 4 Construction Design and Build technician qualification upon successful completion of the apprenticeship.Training Outcome:The course's focus on specialist technical skills and knowledge, typical jobs related to this course may include:
Housing Design Technician
Housing Project Manager
Off-site Construction Manager
BIM Technician
Digital Design Technician
Architectural Technologist
Planning Officer
Building Control Officer
Employer Description:Built Environment Consulting are a team of Mechanical and Electrical Building Services Consulting Engineers providing building services design for heating, ventilation, lighting, small power, fire alarms, security. The BEC office is located in the Lace Market Nottingham with close public transport linksWorking Hours :Monday to Friday, 9.00am to 5.00pm.
Lunch -30 minutes.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Interest in sustainability....Read more...
Daily duties
1. Deal with Resident’s reasonable requests for assistance.
2. Always ensure safe use of facilities including checking alarms & CCTV equipment.
3. Monitor security of building using the systems provided.
4. Communicate and deal with Contractors/Suppliers when arriving on site.
5. Report all faults, complaints (ie unreasonable behaviour) or issues to the Management Company.
6. Be at the front reception at busy times (9-11am and 4-5pm) and ensure the following:
· Answer entry/videophone when called.
· Deal with visitors to site and give them directions to the apartment they are visiting.
· Direct all parcel and post deliveries to the post room, signing for them as needed.
· Maintain logs for site visitors/contractors/cleaners.
7. Conduct at least two full patrols a day – 1 in the morning and 1 in the afternoon.
8. Whilst on patrol:
· Check on all Plant rooms, ensuring that all systems are in working order.
· Check all floor and car park areas ensuring that they are clean, secure and litter free.
· Make a note of any fault found and contact the relevant contractors if needed.
9. All Contractors and managing agents going to apartments must be escorted to the apartments unless other wise instructed by the tenant/resident.
10. Deal with any problems with the lifts.
11. Deal with requests to have access to CCTV footage.
Weekly duties:
1. Carry out a fire alarm test every Friday at 11am.
Training:As an apprentice, you will be working towards your Level 2 Housing and Property Management qualification. Total Training Provision will be your training provider. This is a work-based apprenticeship, meaning you will earn while you learn, gaining hands-on experience in a real business environment.Training Outcome:Upon successful completion of the Level 2 Housing and Property Management Apprenticeship, you’ll have the skills and experience to progress into more senior roles within the housing or property sector. Potential next steps include:
Housing Officer or Tenancy OfficerRepairs or Maintenance CoordinatorCustomer Service Advisor in Housing ServicesProgression to a Level 3 Housing and Property Management Apprenticeship
This apprenticeship sets a strong foundation for a rewarding career in social housing, facilities management, or property support roles. With further training and experience, you could move into team leadership or specialist housing roles in the future.Employer Description:Moonstone Block Management is a privately owned company with a head office in Birmingham city centre. The company’s aim is to offer a professional, friendly and personal service to all clients, no matter how big or small the block, and they pride themselves on looking after their client’s developments in the most beneficial way for residents and owners alike.
The company is growing and they are now in the process of recruiting an apprentice who will work as a Building Assistant at a prestigious block in central Birmingham. They’re looking for a conscientious, hardworking and friendly individual to join their team. If you’re interested in a career in block management and you meet the job description below then please apply.
Hours of work – Monday to Friday, 7 hours per day, 9am-5pm, with 1 hour lunchWorking Hours :Monday - Friday 9 till 5 . May be required to work evenings and weekends on occasion.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
About The RoleWe have an exciting opportunity for a Tenancy Sustainment officer to join our team in Preston.This is a key post contributing to the delivery of Salvation Army Homes housing services to its residents. Working within our corporate aims and objectives you will deliver a Resident focused service.You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.You will ensure supported accommodation is available for use, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes ResidentsYou will work with our Residents to increase their ability to sustain a tenancy when they leave our service.About The CandidateA Tenancy Sustainment officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.What we're looking for :
Demonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to enable young people to sustain a tenancyGreat verbal, written and influencing skillsAbility to use a computer, e.g., Microsoft packages and capacity to successfully navigate support packages used by sahaAble to be flexible with working hours to accommodate a working rota in conjunction with the needs of the service and team membersWillingness to take part in outdoor/residential activity on occasionAbility to plan forward, prepare and deliver life skills sessions Proactive and self-motivated with a can do attitude In return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career
About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Scheduling/Diary management
Provide clients with accurate and time-efficient proposals and service agreements
Providing office support so that staff can work smoothly with customers and each other
Conducting research and contributing to company reports
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:Once training is completed there will be a variety of roles the candidate can move into such as Sales Coordinator, Operations Coordinator, Resident Liaison Officer.Employer Description:Triton Security and Facilities Management was founded in 2003 and provides industry leading security and facilities management services to the UK’s biggest businesses. We are proud to operate within the top 5% of SME security companies, as audited by the Security Industry Association (SIA). Read about how our ACS score increased 2022. Triton Security and Facilities Management are trusted by household names such as British Steel, The Fragrance Shop, DFS, Anglo American, Taylor Wimpey and Metropolitan Thames Valley Housing. We have diversified across the marketplace to include COMHA sites, hospitals, councils, housing associations and corporate offices.Working Hours :Monday to Friday, 08:30-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good time management,Enthusiasm,Flexibility,Full UK Driving License....Read more...
Assist to provide a front-line service to customers across Middlesbrough and Stockton-on-Tees local authority areas accessing the digital lettings platform to ensure that housing need is met
Accompany Lettings and Nominations officer where relevant and appropriate to undertake home visits and provide advice/support surgeries in appropriate venues across the boroughs of Middlesbrough and Stockton-on-Tees
Assist to ensure lettings and nominations are dealt with in accordance with legislation and agreed policies and agreements
Training:Business Administrator Level 3.Training Outcome:There is the potential for you to secure long-term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship.Employer Description:Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We truly value our Apprentices and recognise that they enable us to identify new talent and build new skills in our workforce.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Full-time or part-time opportunity Share your expertise in a health service that values innovation and technology Live and work in a regional city that offers no end of nature and adventure Where you’ll be working You will be working within a major health service in Tasmania, at a specialised Cancer Centre providing outpatient Medical Oncology, Radiation Oncology and Clinical Haematology Services to the community. Adjacent to a major referral hospital for the region, the Cancer Centre serves a population of approximately 250,000 people across Northern Tasmania. The facility has recently undergone a major redevelopment, with state of the art radiation therapy equipment and a 16 chair chemotherapy unit. You will be joining a team of five Radiation Oncologists, supported by a Career Medical Officer, junior medical staff, and a specialised nursing team, on the provision of high-quality, comprehensive and integrated cancer care services. You will deliver exceptional specialist and subspecialty care to oncology patients and public hospital outpatients, utilizing cutting-edge technologies and techniques, including SBRT (2025), DIBH, IMRT, VMAT, 4DCT, and 3D planning. You will have opportunities for collaboration with statewide oncology teams, clinical trials, and research. You will also have the opportunity to actively participate in the registrar’s education program as well as other teaching avenues.. Where you’ll be living With Tasmania being easily one of the most idyllic and picturesque sites of Australia, you will be living in a thriving community that values nature and adventure. This region of Tasmania is known to have the cleanest air in the world, and is home to Australia’s largest area of temperate rainforest as well as coastal and river regions that have been important to Indigenous Tasmanians for tens of thousands of years. With all the benefits of a city lifestyle, affordable housing, easy access to beaches, rivers, lakes and national parks, North West Tasmania is an enviable location offering a beautiful environment and laid back lifestyle. You’ll have access to seaside villages, distilleries, caves, mountains, waterfalls and art deco architecture in this bustling sea-port city, with no shortage of sights to see or things to do. This stunning region is only a 3 hour drive from Hobart and a 35 minute drive from Davenport. Salary information Consultant Radiation Oncologists can expect a salary of up to $210,000 - $301,349, plus benefits. Requirements Fellowship of the Royal Australian and New Zealand College of Radiologists (FRANZCR), or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Radiation Oncologist jobs in Australia join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Staff Specialist or Visiting Medical Officer opportunity Join a supportive department serving a rapidly growing populationThe best of New South Wales’ country living with a meaningful career pathWhere you’ll be working You will be working at a Level 4, 120 bed acute hospital that services a rapidly growing catchment population and is about to undergo a $200M redevelopment to bring new and expanded services into the region. The hospital provides allied health, ambulatory care, coronary care, emergency medicine (26,000 annual presentations), intensive care, general medicine, mental health drug & alcohol, obstetrics & gynaecology, oncology, paediatrics, pathology, radiology, rehabilitation and surgery services. The service also has an active hospital in the home service and primary community health services in the surrounding townships. Your new hospital has a strong partnership with the University of Western Sydney and Charles Sturt University, conducting research and providing training opportunities for medical students. You will be joining an enthusiastic team of 6 Physicians serving a diverse and rapidly growing regional population. As Consultant General Medicine & Renal Physician, you will work collaboratively within a multidisciplinary framework, and contribute to the overall provision of high quality, comprehensive specialist services and excellence in patient care. You will be supported by a dedicated team of staff specialists, and be actively involved in the supervision and training of junior doctors. You will have the opportunity to offer support succession planning in Nephrology, as well as providing an equitable contribution to the General Medicine intake. You will also have the opportunity to participate in departmental research initiatives, and contribute to your continued professional development. Where you’ll be living This iconic region of New South Wales rests on the banks of the famous Macquarie River and is rich with history and cultural heritage. Often regarded as one of the most fascinating and diverse regions of the state, this is a location that is brimming with natural landscapes as well as being a thriving recreational hub. The communities here enjoy a lower cost of living, greater work/life balance, little traffic, affordable housing and excellent schooling opportunities. This region is internationally renowned for motorsporting and motor racing enthusiasts, attracting tourists from all around the world. This peaceful and laid-back city is only a 2-hour, scenic drive from Sydney. Salary information Consultant General Medicine & Renal Physicians can expect a salary of up to $229,825 or as per VMO Fee for Service Determination, plus a range of benefits. Requirements Fellowship of the Royal Australian College of Physicians (FRACP) or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant General Medicine & Renal Physician jobs in New South Wales join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now! ....Read more...
