Facilities Helpdesk Planner Glasgow up to £26,500 CBW has an exciting opportunity to work for an established FM service provider situated in Glasgow. The successful candidate will have a proven track record in Facilities Management with an administration / helpdesk role. Your duties will include all aspects of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentations/Invoices and answering calls and emails. In return the company is offering a competitive salary, further training and the opportunity to work for a great company!Key duties & Responsibilities: The role involves all aspects of Contract support and Helpdesk duties including planning works.Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Previous Facilities & Maintenance Helpdesk experience would be idealExcellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedSalary & Benefits:Up to £26,500Private Health Care28 days holiday Company pension ....Read more...
Contract Support Administrator - Cambridge - Up to £27,000 per annum Are you an experienced Contract Support looking for a new challenge? If so please read on...Exciting opportunity for an experienced Helpdesk Administrator to work for an established Facilities company based in Cambridge. The company provides maintenance for one of their leading contracts in the area and always aspires to provide a first class service. The successful candidate will have a proven track record of working within Facilities Management. Your main duties will consist of helpdesk, day to day administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails.Hours/details:Monday to Friday8am to 5pm Permanent position £27,000 per annum Office based Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobsTo review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Contract Support experience Experience in FMGeneral Administration....Read more...
Learn AudioTrack and our other audio products comprehensively
Day-to-day support of the AudioTrack helpdesk. Ensuring that all helpdesk calls and incoming emails are acted upon in a timely manner
Develop, grow and maintain strong working relationships with all clients
Liaise with our clients' tech partners whose systems integrate with AudioTrack
Maintain the internal client management system and log all helpdesk calls and emails
Share your ideas and proactively contribute to marketing and client communications
Analyse and report on key metrics, including system usage and helpdesk volumes
Load weekly and ad-hoc data files provided by radio stations using automated processes, troubleshoot where the files contain incorrect data and liaise with the stations to provide new files
Be involved in the testing of new product developments and enhancements
Support the team in maintaining the AudioTrack databases
Replicate customer-reported issues, capturing and recording necessary information
Identify and escalate priority issues
Report software bugs/faults, liaise with developers and conduct testing to ensure these are resolved
Training:
Customer Service Specialist Level 3
End Point Assessment
Monthly Assessor Sessions on site
Training Outcome:
Potential career progression includes developing both your client and software support skills. With opportunities to progress into more senior client service roles that include account management, user training and client onboarding
Alternatively, you might focus on software support and data skills and progress into a more data-focused role, learning SQL and API skills
On-the-job training and mentoring, along with your apprenticeship learning will ensure success
Employer Description:Adwanted brings data, content and software solutions to the media industry, working with the UK’s largest advertising players in the business.
The team is relaxed, sociable and welcoming – and our casual dress code helps foster that environment. The company is small enough to mean we work openly with all areas of the business (our events, marketing, data, commercial, IT, news and management teams) – but we’re big enough to have appropriate tools and processes in place to make your work easier, more productive and more enjoyable. You’ll get a laptop with peripherals to suit your way of working.
We have a generous budget for employee education – so whether online learning or traditional courses help you best, or you’d just prefer to trawl Amazon for books to help you learn, Adwanted UK will support your career development.
We will never hold you back from taking on more responsibility if you are capable.Working Hours :Monday - Friday on a Rota basis, 9am - 5pm, and 9:30- 5:30pm, and 10am - 6pm.Skills: IT skills,Attention to detail,Problem solving skills,Presentation skills,Number skills,Analytical skills,Team working,Confident & Outgoing,Strong Communication....Read more...
Junior Scheduler - Sidcup, Kent - £22-24,000 per annum Are you looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! Hours of Work / Details:08:30am to 17:00pm Monday to Friday (Office based)Up to £22-24,000 per annum Permanent position Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your CV to Abbie at CBW Staffing Solutions for more information!....Read more...
Providing technical support to colleagues, both remotely and on-site, resolving IT issues efficiently and professionally
Responding to incoming support requests in person, over the telephone and via the firm's IT helpdesk
Troubleshooting hardware and software issues across a range of devices, including laptops, desktops, printers, and mobile devices
Assisting with the installation, configuration and maintenance of software applications, operating systems and hardware systems
Maintaining accurate records of IT issues and resolutions in the IT helpdesk
Providing training and guidance to colleagues on IT best practices and use of software systems
Monitoring email quarantine system
Liaising with external IT providers to resolve issues where necessary
Assisting with user account management and system security tasks as required
Documenting IT processes and maintaining accurate inventory records
Working with the Head of IT and the Practice Manager to ensure the smooth and secure running of all IT systems and equipment
Training Outcome:
We are looking to offer a permanent role upon successful completion of the ICT Apprenticeship
Employer Description:Poppleston Allen is the largest firm of licensing solicitors in the UK, specialising in the alcohol, entertainment, food hygiene, health and safety, regulatory and gambling sectors. Our clients range from one off and unique operators through to national multi-site brands. We also work closely with local authorities, police and professional bodies.
Our people are the key to delivering the best legal advice possible and our success depends upon our team and is underpinned by our values. We are Candid, Committed, Collaborative and Creative. Everything we do is centred on these values and they are at the very soul of our firm.Working Hours :9.00am to 5.00pm with one hour break for lunch (35 hours per week) but ask for flexibility beyond this. Days to be confirmed.Skills: Microsoft Windows....Read more...
Provide initial support to customers via phone, email, and remote tools
Log, diagnose, and resolve technical issues for users
Assist in managing hardware and software installations, upgrades, and troubleshooting
Work closely with experienced technicians to develop technical and customer service skills
Training:Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 1 year)
Approximately four on-site assessment visits per year
Level 2 Functional Skills in maths and English (7 days at college for each, if required) Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
Level 2 Functional Skills in English and maths
Level 3 Information Communications Technician Apprenticeship
End Point Assessment:
Work based project and presentation
Portfolio based interview
Training Outcome:
Once qualified, the apprentice will become a member of the helpdesk team where we have a 1st, 2nd or 3rd line
Depending on the desire and qualities of the individual, paths to the Technical Consultancy team are also open after helpdesk experience
Employer Description:At Bluespires, we pride ourselves on doing things differently. Our focus is on creating an environment where everyone, including our clients, team, community, and the environment, is treated with utmost consideration. We believe that our team is the cornerstone of our success. By prioritising continuous training, personal development, and recognition, we ensure that our team members grow both professionally and personally. A healthy work-life balance and tangible career advancement opportunities are integral to our commitment. Join us and become part of a supportive and enjoyable work culture where you matter.Working Hours :Monday - Friday, 09:00 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Facilities Assistant - Office Based - Up £38,000 per annum Ready to take on your next big challenge as a Facilities Assistant professional? If so, keep reading – this could be the opportunity you’ve been waiting for! We have an exciting opening for an experienced Facilities Assistant to join a well-established Facilities company based in East Croydon. This dynamic company is known for delivering top-tier maintenance services on one of the area’s leading contracts, and they are committed to providing an exceptional level of service. We’re looking for someone with a proven background in Facilities Management who thrives in a fast-paced environment. As the successful candidate, you’ll be responsible for a range of key tasks, including managing the helpdesk, handling day-to-day administrative duties. Ready to make an impact? Apply today! Hours/details:Monday to Friday8am to 5pm1 day working from home (either Monday or Friday) Temp to PermUp to £38,000 per annum Important – Must have previous experience working in the role above and be able to start immediately.Responsibilities & Duties:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Responsible for arranging contractors to siteSetting up meeting rooms for visitors Organising daily reportsProcess purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison dailyOrganisation of day-to-day work to ensure that all key tasks are fulfilled Requirements:Must previous experience dealing with clientsExperience in FMGeneral AdministrationCAFM knowledge....Read more...
IT Support Analyst
End User Technical Support
Didcot, Abingdon, Oxford, Oxfordshire
@mecscomms is recruiting for a contract – End User Support Specialist& IT Support Analyst to provide technical assistance & ensure the smooth operation of IT systems within a large Global Enterprise environment. The role involves 1st & 2nd line support, troubleshooting hardware & software issues, managing user accounts, supporting LAN/WAN networks & optimising the end-user experience across Microsoft 365, M365, MS Active Directory, Windows & Mac OS environments & wireless technologies.
If you’re experienced in the management, administration, support, monitoring, troubleshooting, installation, configuration, deployment & rollout of IT services across: Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Routing, Switching etc. I'm keen to hear from you.
Position: Technical Support, Helpdesk, Desktop Support, Service Desk Engineer, IT Support, 2nd Line.
Location: Didcot, Abingdon, Oxford, Oxfordshire, OX14 4SE
Base: Office based on site, 5 days per week
Nature: Full time, temporary contract, Inside IR35
Duration: 24+ month contract
Hours: Monday – Friday, 09.00 – 17.30
Gross Rate: £30.00 per hour
Environment: IT, Technology, Cloud, Hosted Services, Internet, Technical Support, Helpdesk, Service Desk, Microsoft Windows Server, Microsoft Exchange, Active Directory, Azure, SQL, Office 365, M365, SCCM, Skype, MS Teams, IP Networking, Cisco, Firewalls, Networking, Routing, Switching, Load balancers, Netscaler, F5, VMware, vSphere, Hyper-V, Azure, AWS, Storage, SAN, NAS, Citrix, Xenapp
Key Activity:
• Desktop support
• Troubleshooting
• Problem solving
• Diagnostics
• Hardware & software management
• Networking
• Installation, maintenance & configuration
• System monitoring
• IT inventory management
• Knowledgebase maintenance
• Trouble ticket management
Overview:
The technical support specialist will have responsibility for providing IT technical assistance to clients, either remotely or in person, through various channels like deskside in person, via phone, email, or chat. Typically you'll be involved in troubleshooting, problem-solving & providing customer support for technology issues, requiring strong communication, analytical, & problem-solving skills.
Responsibilities:
• Provide first-line technical support to end-users, in person or via email, phone or chat
• Diagnose, troubleshoot & resolve hardware & software issues
• Install, configure & maintain computer systems, applications & peripherals
• Manage user accounts, permissions & access control within Active Directory
• Assist with the setup, deployment & maintenance of IT equipment (laptops, printers, mobile devices)
• Support LAN/WAN network connectivity & troubleshoot wireless connectivity issues
• Document & track support requests using a ticketing system, ensuring timely resolution
• Provide user training on IT systems, security best practices & new technologies
• Ensure compliance with IT policies & cybersecurity protocols
• Collaborate with cross-functional IT teams to resolve complex issues & improve system performance
• Assist with software updates, patches & system upgrades
• Conduct routine system checks to ensure optimal performance & security
• Participate in IT projects, system migrations & business-wide technical initiatives
Candidate Profile:
Candidates should possess previous experience within a Technical Support, Helpdesk or Service Desk environment to a 2nd line level. You’ll need strong analytical & problem solving skills with the ability to manage multiple, concurrent tasks.
You’ll be experienced in deskside customer support, administration, support, monitoring, trouble shooting, installation, configuration, deployment & rollout of virtual & on premise solutions. Your skills, experience & attributes should include as many of the following as possible:
• Bachelor’s degree in Information Technology, Computer Science or a related field
• Experience in technical support, customer support or network troubleshooting
• Strong knowledge of Windows & Mac OS environments
• Familiarity with Microsoft 365 administration, Active Directory & cloud-based applications
• Network & Infrastructure solutions (LAN, WAN, Wireless, Internet, Connectivity, MPLS, SD-WAN)
• MS communication & collaboration suite (Azure, M365, O365, Teams, Skype, Active Directory)
• Cyber security (intrusion prevention & detection, threat management, PCI compliance)
• Unified Communications (unified comms, contact centre, IP telephony, Teams, Skype)
• SharePoint administration
• TCP/IP networking, switches, routers, firewalls & protocols
• Experience with remote support tools & IT ticketing systems
• Knowledge of ITIL best practices (preferred)
• Certifications such as Microsoft Certified Professional (MCP), CompTIA A+ or ITIL Foundation are a plus.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Assist the IT Support Analyst and Systems Engineer with day-to-day IT support queries to ensure a timely and accurate solution to users’ technical issues
Log and process support tickets using the Zendesk helpdesk system
Provide technical support on company issued hardware, software and systems including laptops, mobile devices, Windows & Microsoft 365
Setup equipment and systems for new users and arrange collections and the decommissioning of items returned from leavers
Ensure equipment and systems are configured in-line with policies and that all necessary security & anti-malware measures are applied.
Participate in office moves, equipment and personnel relocations ensuring the correct facilities are in-place for the users at the new locations
Assist the IT Support Analyst with managing the IT equipment stock to ensure its content is known and spares are ordered in good time
Understand and manage AV equipment installed/used in meeting rooms ensuring it is working and cabling is tidy. Provide assistance and training to users.
Create/maintain documentation relating to processes performed by the Helpdesk
Create/maintain documentation relating to IT assets issued to users (Inc. software licences)
Aid the Systems Engineer where required taking the opportunity to further build your knowledge during the process
Provide basic network administration such as setting up user accounts disabling users and archiving data, in-line with policies and once competence has been demonstrated to the satisfaction of the Head of IT
Training Outcome:There are opportunities to progress after completion of the apprenticeship.Employer Description:CLA has a requirement for an IT Technician role. This is a junior position, working alongside the IT Support Analyst focussing on providing technical support on general IT issues to CLA staff. It is based in CLA’s new London office and will play a key role providing onsite support. Of particular focus will be ensuring all of the office-based IT and video conferencing facilities are working optimally and providing a good user experience. The role will also provide remote support to staff members working from home, our office in Edinburgh, Field Officers and visitors. It may be necessary for the person to undertake occasional travel to the Edinburgh office and event venues (where IT assistance is required by CLA staff holding an event).Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Responding to helpdesk requests remotely and providing timely technical support.
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved.
Performing hardware and software repairs in their well-equipped workshop facility.
Assisting with the installation of hardware and software, ensuring seamless integration and functionality.
Carrying out network documentation and reporting, to maintain accurate records.
Assisting with sourcing IT equipment and software to support ongoing projects.
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed.
Training:Through an online platform with Baltic Apprenticeships, qualified trainers.Training Outcome:Potential for a full-time job role upon completion.Employer Description:Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Monday - Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Are you a tech-savvy problem solver with a passion for training and technology deployment? My client is looking for a Digital Mobilisation and Training Officer to support the rollout of innovative digital solutions within their Facilities Management team.Key Responsibilities:
Collaborate with stakeholders, IT teams, and business units to develop, implement, and train users on Compass Digital solutions.Assist the Implementation and Technology team in delivering digital transformation programs.Conduct on-site visits to provide training, troubleshooting, and mobilisation support for new contracts.Work alongside mobilisation teams to ensure smooth business transitions and system deployments.Support solution partners with data gathering, process mapping, and software rollout.
What They’re Looking For:
Strong proficiency in Windows OS, Microsoft Office, networking principles, and helpdesk systems.Excellent communication, attention to detail, problem-solving, and a customer-focused mindset.A mobile role requiring UK-wide travel, overnight stays, and occasional out-of-hours work.Ability to document processes, write user-friendly guides, and stay up to date with the latest tech trends.
For more on this one, send your CV to Joe at COREcruitment dot com....Read more...
Support the maintenance of the helpdesk system – ensure requests are prioritised and completed in line with the department’s standards
• Provide tech support to staff and students
• Repair and maintain IT equipment
• Ensure the correct disposal of damaged and un-repairable equipment and that the school meets its recycling duties in line with current procedures
• Install and configure new and existing IT equipment
• Apply security policies for users, pushed out via group policy
• Conduct software installation and ensure upgrades take place
Training:Your training will be delivered online, every 4-6 weeks via a SMART classroom in 2 Day Blocks. Training Outcome:This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Employer Description:They're are a dynamic and thriving Multi-Academy Trust, proudly encompassing sixteen schools across all phases, both mainstream and special, located in the vibrant communities of Wolverhampton, Rotherham, and Worcestershire.Working Hours :Monday – Thursday 8:30am - 4:30pm
Friday - 8:30am - 4:00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working....Read more...
Responding to helpdesk requests remotely and providing timely technical support
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved
Performing hardware and software repairs in their well-equipped workshop facility
Assisting with the installation of hardware and software, ensuring seamless integration and functionality
Carrying out network documentation and reporting to maintain accurate records
Assisting with sourcing IT equipment and software to support ongoing projects
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Online training with Baltic Apprenticeships fully qualified trainers
Training Outcome:
Potential for a full time job role upon completion
Employer Description:Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Multi Trade Technician - Edinburgh - Salary up to £30,000 CBW have a new opportunity for an experienced Multi Trade Technician to join a leading facilities provider based in Edinburgh City Centre. You’ll carry out general repairs, minor plumbing, basic joinery and electrical work. Key Responsibilities:Perform general building maintenance including plumbing repairs (e.g. fixing taps, toilets, clearing blockages).Carry out basic joinery tasks such as fitting shelves, hanging pictures, and lock installations.Assist with minor electrical tasks like changing lamps and supporting electrical installations.Monitor and supervise external contractors, ensuring compliance with RAMS and site procedures.Support the engineering team with routine plantroom checks and cleaning duties.Manage materials, supplies, and tools for ongoing maintenance tasks.Provide accurate updates on job progress to the helpdesk and scheduling teams.Assist in ensuring the building remains compliant, functional, and safe at all times.Person Specification:2–3 years’ experience in a similar multi-skilled or facilities maintenance role.Working knowledge of general maintenance, repairs, and basic plumbing/joinery/electrical skills.Comfortable using IT systems and updating maintenance records.Health & Safety awareness (CSCS card, IOSH or equivalent is desirable).Ability to problem-solve, work under pressure, and manage time efficiently.Strong team player with a proactive and professional approach.Salary & Benefits:Basic salary of £30,000 with overtime at 1.5 No on call.32 days holiday including bank.Generous workplace pension scheme.Training, development & progression opportunities.Monday to Friday 8am - 4.30pm.....Read more...
Reporting to the CEO and working closely with the Executive Leadership Team, the Director of Property and Estate Management will provide strategic and operational leadership for to the extensive property portfolio. The role ensures the delivery of a safe, high-quality, and sustainable built environment for residents, colleagues, and visitors, aligning with the organisation’s mission and values. This includes estate operations, facilities management, capital works, construction, compliance, and sustainability initiatives.
Strategic Leadership:
o Lead the transformation and optimisation of estate portfolio to enhance service quality, financial efficiency, and operational stability.
o Develop and implement estate management strategies that improve infrastructure, safety, and service delivery.
o Work closely with internal and external stakeholders to identify opportunities for innovation and improvement.
• Estate & Facilities Management:
o Oversee all aspects of estate operations, including soft and hard facilities management, maintenance compliance, and asset management.
o Ensure that the helpdesk and estate services function efficiently, providing high-quality support to all MHA sites.
o Develop and enforce high standards for safety, service delivery, and regulatory compliance across all property-related functions.
• Capital Projects & Development:
o Lead property acquisitions, disposals, and redevelopment initiatives, aligning with long-term strategic goals.
o Oversee construction projects, ensuring they are delivered on time, within budget, and to a high-quality standard.
o Establish and maintain a strong supply chain, optimising procurement strategies to enhance financial sustainability.
Salary - £120,000 - £130,000 + Benefits
Interview - 2 stage process / Towards end of April
Please contact me rajiv.bharadva@practicus.com to discuss this opportunity further.
Practicus Ltd is acting as an Employment Agency in relation to this vacancy.
To View our Privacy and Equality, Diversity and Inclusion policies, please visit the Practicus website @ www.practicus.com....Read more...
Service Care Solutions are looking for a Cleaner to work within the Cheshire Constabulary Custody.
Location: Runcorn
Roles/Responsibilities: To provide an efficient and effective cleaning service, working to agreed standards.
Clean all designated areas, as determined in the cleaning performance indicators and Service Level Agreements effectively and efficiently to maintain a clean environment for customers.
Use equipment, cleaning machines and techniques as directed by cleaning supervision and management to effectively clean all areas.
To safely use approved cleaning materials and chemical supplies which are appropriate for the task.
Work individually or as part of a team to achieve a clean environment at the locations required.
Attend and complete any necessary training courses to ensure working practices comply with all legislative requirements, Force Policies and Cleaning requirements.
Implement such Health and Safety instructions as may be issued by cleaning supervision regarding cleaning equipment, cleaning materials, cleaning frequencies and / or cleaning methods to ensure a safe environment for users of the premises.
Liaise with the cleaning supervisor on stock level and any equipment issues.
Report any repairs or service failure issues to the Estates and Facilities helpdesk.
Knowledge/Experience required:
Educated to Level 1 or equivalent experience.
Some experience of completing various cleaning activities across multiple cleaning disciplines, for example machinery use, graffiti removal or deep cleans.
If you are interested in this role or want further discussion, please contact Lewis Ashcroft either via email: lewis.ashcroft@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place.....Read more...
Provide a professional customer point of contact for all enquiries to recruitment and resourcing
Assist with advertising of jobs and promotion of the advertising function to generate additional income for the service
Provide a helpdesk service for managers and customers on all aspects of the recruitment systems
Maintain electronic files and databases, ensuring council policy, including GDPR is adhered to
Work with colleagues in the team to collaborate and support each other and make improvements to current ways of working
Conduct administration duties, including pre-employment checks
Receive training to be able to undertake additional duties as required, commensurate with the level of the job
Training:Successful completion of this apprenticeship gives you an accredited Human Resources qualification at level 3 (CIPD).
Workplace Learning
Provided with a 1:1 Tutor
Delivery - Virtual interactive workshops
Training Outcome:
At the end of the apprenticeship programme, it is anticipated that you will be employment ready, and will be given the opportunity to apply for any available permanent employment opportunities within the service and across the council.
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region.
With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday - Friday, 9.00am to 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Working in the Logistics Team you will be part of a helpdesk which assists our vendors to book goods into our supply chain, enabling fast flow to our processing centers and out to stores.
You will help in creating accounts, and book deliveries.
Assisting our Buying Operations team and Vendors with queries
You'll be supported by a team leader and will be part of a cohort of other apprentices.
Training:
You'll be based in our European Head Office, which is based in Watford
We're typically in the office at least 2-3 days per week (some weeks could be up to 5 days in the office, dependent on business need).
As our Logisitcs Apprenticeship Programme supports our entire Distribution network, you will be required to visit our Processing Centres in Wakefield, Walsall and Stoke-On-Trent (which will be a core part of your induction and learning journey).
Training Outcome:Our Logistics Apprenticeship Programme will give learners the opportunity to gain a breadth of experience across our Logistics function, as well as other teams across the business, through a series of rotations. This can lead to a range of roles across our Logistics function upon successful completion of the Apprenticeship.Employer Description:At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.Working Hours :Monday to Friday, typically 9.00am to 5.00pm. We do operate a hybrid working policy, with emphasis on being in the office at least 2-3 days per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Support the IT Manager in responding to helpdesk calls regarding hardware, desktops and network support and resolve those problems within specified timescales in line with departmental protocols
Provide ongoing technical support for users of the school systems, including basic training to end users and advice on new technology
Support the interactive teaching technology and provide necessary support, including keeping accurate records of IT assets
Log calls with external suppliers to resolve warranty/non-warranty escalations
Ensure that only licensed software applications are installed on student and staff PCs to comply with software licensing agreements
Assist in receiving delivery of IT equipment and stock, security marking it and ensuring that it is entered into the appropriate inventory
Ensure that departmental procedures are followed at all times when undertaking IT tasks and activities
Attend team meetings and other associated meetings as necessary
Support and participate in implementing changes to technology and software as they are introduced within the school
Liaise appropriately with staff across the school to ensure tasks and activities are carried out to the satisfaction of users in line with school protocols
Training Outcome:Opportunity for a permanent role on sucessful completion of the apprenticeship and further training/certification.Employer Description:Valence School is a KCC Foundation residential and day Special School for children and young people aged 4-19 with physical disabilities, complex medical needs and associated learning and communication difficulties. We are part of the Kent Special Educational Needs Trust (KsENT. We offer a supportive, friendly and rewarding working environment and every member of staff participates in enabling our students to learn and to aspire to achieve meaningful independence.Working Hours :Monday to Thursday 8.30am to 4.30pm; Friday 8.30am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Interim Head of Procurement – NHS | £480 per day | Outside IR35
Are you a procurement professional with a strong track record in NHS settings? We’re working with a forward-thinking healthcare organisation in the South East that needs a seasoned interim to step in and lead a critical procurement function for the next 12 months.
Location: South East (2–3 days on site per week) Contract: Full-time, 12 months Start: ASAP Rate: £480 per day (Outside IR35))
This is a pivotal role, overseeing procurement strategy, leading a small team, and supporting key cost improvement targets. You’ll be the go-to expert for procurement analytics, MI reporting, and stakeholder updates — all while embedding strong governance and maximising the use of procurement tech platforms.
What you’ll be doing:
Leading and delivering procurement insight and analysis
Supporting the delivery of the Cost Improvement Programme
Embedding robust governance and assurance processes
Managing procurement systems and helpdesk operations
Line-managing a team of four direct reports
Producing board-level reports that drive action
What we’re looking for:
Senior-level procurement experience in the NHS and wider public sector
Strong analytics and MI reporting expertise
A confident leader with experience in PMO, governance, and systems
A pragmatic communicator who builds trust with stakeholders
WHY WORK WITH PRACTICUS? We’ve been supporting the NHS with the provision of senior interims since 2004. We care about what we do as much as you care about what you do. If you feel you could help my client and the many people whose lives would be improved and enriched by the successful delivery of this portfolio, then I’d absolutely love to hear from you.
Apply now to Shristina Manandhar discuss how you could bring your expertise to this great opportunity
Practicus Ltd is acting as an Employment Business in relation to this vacancy.
To View our Privacy and Equality, Diversity and Inclusion policies, please visit the Practicus website @ www.practicus.com
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Carry out general helpdesk duties including answering the telephone, relaying messages from internal/external customers, dealing with enquiries from students and colleagues.
General office administration including monitoring and maintaining department online mailboxes.
Assist all users with a prompt response to enquiries and requests for support in the use of learning resources, the digital bookshelf, e-learning and printed materials.
Undertake standard Library specific duties which include circulation of stock, loans, returns, overdue books, reservations, shelving returned items, putting the collection in order, inter library loans, processing and repairing resources as appropriate.
Working with Library administration programmes such as Heritage, EBSCO and Discovery.
Provide a constant presence and visibility within the Learning Resource Centres, undertaking walkabouts and positive interaction with students.
Demonstrate outstanding interpersonal and communication skills as a role model for students in promoting a supportive academic ethos.
Liaise with College Administration teams to support promotion and activities of the Learning Resource Centres.
Utilise the College system to support booking of appointments for student one to ones and Supervised Study (checking timetables, sending text messages to students, composing pastoral logs).
In liaison with other support staff and as directed by the Head of Student Services, update department databases, help guides and student resources as directed.
Support with minute taking and associated administration duties for meetings (room bookings, collation of information, paperwork completion, agendas).
Work to a high level of accuracy and attention to detail.
Any other duties in line with the demands of the department, commensurate with the role.
Training:This Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.Training Outcome:We are seeking to appoint an individual who will undertake further training and complete an Apprenticeship Programme. Employer Description:Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Administrative skills,Team working....Read more...
Helping diagnose malfunctioning systems, hardware and software using Event Viewer, Active Directory and Wireshark
Providing support both physically and virtually with updates, wireless connections, networks, cloud systems
Use Powershell and Microsoft scripting within Active Directory to administer security access and automate tasks
Logging and managing ICT technical support incidents and queries on Freshdesk ticketing system - ensuring work is delivered in line with agreed SLA's
Setting up new users - equipment configuration, granting access, implement policies
Testing new software and hardware and reporting on its suitability to the business
Acting as a first point of contact to the colleagues, you will problem solve users technical questions to a wide range of abilities
Maintaining our asset register along with user profiles and system access rights
Training:Information Communications Technician Level 3 Apprenticeship Standard:
As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs
You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service
Training Outcome:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician
Employer Description:At Great Places Housing Group, we’re more than just a housing provider — we’re a community-builder, committed to creating great homes, great communities, and great people. We're looking for a passionate and motivated individual to join our IT team as an IT Support Apprentice.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Customer care skills,Analytical skills,Team working....Read more...
Are you a tech-savvy problem solver with a passion for training and technology deployment? My client is seeking a Digital Mobilisation and Training Officer to drive the rollout of innovative digital solutions within their Facilities Management team. A strong understanding of Facilities Management is crucial for this role.Key Responsibilities:
Work closely with stakeholders, IT teams, and business units to develop, implement, and train users on Digital solutions.
Assist the Implementation and Technology team in delivering digital transformation programs.
Conduct on-site visits to provide training, troubleshooting, and mobilisation support for new contracts.
Collaborate with mobilisation teams to ensure smooth business transitions and system deployments.
Support solution partners with data gathering, process mapping, and software rollout.
What They’re Looking For:
Strong knowledge of Facilities Management (FM) and digital systems.
Proficiency in Windows OS, Microsoft Office, networking principles, and helpdesk systems.
Excellent communication, attention to detail, problem-solving, and a customer-focused mindset.
A mobile role requiring UK-wide travel, overnight stays, and occasional out-of-hours work.
Ability to document processes, create user-friendly guides, and stay up to date with the latest tech trends.
For more on this one, send your CV to Joe at COREcruitment dot com....Read more...
Fabric Engineer – FM Service Provider - Guildford, Surrey - Monday - Friday - Up to £32,000Are you a Fabric Engineer looking for a new challenge?Would you like to work for a leading Facilities Maintenance provider?CBW Staffing Solutions are currently recruiting for a Fabric Engineer to carry out planned and reactive commercial maintenance across a static site in Guildford,, Surrey. The successful candidate will have a strong understanding of Facilities Maintenance and have a proven track record in commercial building maintenance.This position would be ideal for a Fabric Engineer currently in a similar position who is keen on progression. In return, the company is offering a competitive salary of up to £32,000 with a potential route into further career progression.Hours of Work & Package InformationBasic Salary of up to £32,000Monday – Friday 08:00am – 17:00pm25 days holiday + Bank HolidaysOver time available Tablet & Work Phone ProvidedFull company uniformParking on siteKey duties & ResponsibilitiesAbility to deliver excellent customer serviceTo undertake basic “Fabric duties” which would include touching up paint work, tightening hinges, install/repair blinds, changing locks , making minor repairs to cabinets, desks, and putting together small equipment like chairs etc.To undertake some plumbing activities including but not limited to clearing blockages, attending to burst pipes, replacing components, servicing systems etc.Painting and DecoratingAssist with office moves (minor office churn) including furniture moversLiaising with the contract management teamInvestigating complaints and taking appropriate actionEnsuring feedback is provided to the helpdesk on the progress of M&E jobsCarry out specialist technical and non-technical work as deemed appropriate to the continuing maintenance function on the client portfolioOffer technical support and backup as requiredEnsure all personnel and contractors that may be working in hazardous areas take all safety measures to prevent danger, avoid injury and prevent damage to equipmentUse all relevant tools and equipment within the safety guidelines as necessary for the completion of worksTo ensure the client receives the highest level of service to their assets by carrying out reactive and planned maintenance, minor improvementsEnsure jobs are completed to a high standardAssist Multi-Skilled Engineers where requiredRequirementsMust be able to provide copies of your trade certificatesA proven track record in commercial building maintenanceMulti-skilledGood communication skills....Read more...
The support of desktop hardware, office and bespoke application software systems
Software fault resolution and hardware break/fix troubleshooting and repair
Resolution of basic networking faults (connectivity, cabling etc.).
Administering (low level) MS Active Directory
Planning, evaluating and proposing improvements to desktop systems
Assist in local project implementations, such as technology refresh and rollouts
Respond to Helpdesk reported fault calls via telephone/desk-side support and remote access
Training:
As the successful apprentice you will undertake an Level 3 Apprenticeship Standard in Information Communications to include assessment in Skills, Knowledge and Behaviours
Functional Skills in maths and English (where applicable), and completion of your End Point Assessment.
During your time on the apprenticeship programme, you will also be expected to complete and document 20% off-job-training.
The Apprenticeship will be delivered by South Gloucestershire & Stroud College over 18 months
You will be required to attend the Filton Campus for your studies on a fortnightly basis and an assessor will visit you out on site
You will be assigned a supervisor/mentor within the workplace, who will support you to develop your workplace skills, knowledge and behaviours throughout the duration of your apprenticeship programme
Level 3 Information Communications Technician qualification upon successful completion of the apprenticeship
Training Outcome:
You will be supported with progression on completion of your apprenticeship
Employer Description:Our campuses are based in state-of-the-art buildings in great locations. Filton and WISE are within easy reach of the centre of Bristol, while our Stroud Campus is based in the beautiful Five Valleys in the county of Gloucestershire and Berkeley at the innovative Gloucestershire Science & Technology Park.
We offer a vast range of courses in an even wider range of subjects from business to sport, performing arts to media so whatever you want to study, there's bound to be something for you.
What's more, SGS has an excellent reputation for delivering work-based programmes, such as apprenticeships, higher apprenticeships and professional training, so if you're after a practical course that'll teach you the skills you need for your chosen career, you've come to the right place.
Our experienced and passionate staff work hard to help our students achieve their personal challenges and career goals. We're proud of SGS and we're committed to making the new college the best it can be. We are currently working hard to achieve Outstanding status in our next Ofsted inspection.
Our strong partnership with the University of Gloucestershire means we are able to offer excellent opportunities to students who choose to go on to higher education.Working Hours :Monday - Friday, 9.00am - 3.30pm with a 30 min lunch break.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Logical,Team working....Read more...
