Helpdesk Administrator - FM Provider - Crumpsall vale, Manchester - Up to £15 per hour Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company on a permanent basis. This role is based in Manchester, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours of Work / Details:08:00am to 16:00pm Monday to Friday (Office based)£15.00 per hour1 month contractStarting 1st April 2024 Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your Cv to Brooke at Cbw Staffing Solutions for more information!....Read more...
Helpdesk Administrator - Cannon Street, London - £35k per annum CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.Details:Monday to Friday 8:00am to 17:00pm Hybrid role Key Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobs To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison daily Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Help Desk ExperienceExperience in FM General Administration CAFM knowledge Please send your CV to Paige at CBW Staffing Solutions for more information.....Read more...
Helpdesk Administrator - Plaistow, London(E13) - Up to £28,000 per annum Are you an experienced Helpdesk Administrator looking to join a fantastic team?Would you like career progression opportunities and be recognised for your work? If so, read on...Exciting opportunity to work for an established FM service provider situated in Plaistow, London. The successful candidate will have a proven track record in Facilities Management with an Administration / Helpdesk role. Your duties will include all aspects of Helpdesk, day to day Administration tasks, working closely with the Helpdesk Manager chasing documentation/Invoices and answering calls and emails. In return the company is offering a competitive salary, private healthcare, further training, and the opportunity to work for a great company!Hours of work Temp to Perm Monday to Friday 08:00am to 17.00pm 1 hour break Key duties & ResponsibilitiesThe role involves all aspects of Contract support and some Help Desk duties including planning works and liaison with engineers, subcontractors, and clientsReceive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner. Booking in a high volume of reactive and PPM tasks in a fast-paced environment.Check and maintain FM Helpdesk InboxPlanning engineers’ days in a logical and cost-effective mannerDistributing jobs to engineers and escalating ongoing situations Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractTo work with the system that supports the Procurement Process, helping to ensure the accuracy and efficiency of data and communicationsRequirements:Previous Facilities & Maintenance Helpdesk experienceCAFM experience Excellent and professional telephone mannerExcellent customer service skillsTime ManagementThe capacity to think ahead, plan and prioritise own workloadThe ability to work under pressure and meet deadlinesComputer literacyThe ability to work as part of a teamWork safely in accordance with the company's current health and safety policy and procedures.A positive approach, with the determination to succeedPlease send your CV to Brooke at CBW Staffing Solutions....Read more...
Helpdesk Administrator- Leeds -Up to £26,000 DOE Are you an experienced FM administrator looking for a new challenge? Would you like a role where career progression is at the forefront? If so this may be the role for you! CBW has an exciting new opportunity for a helpdesk administrator to join a leading FM company on a permanent basis. This role is based in Leeds, with the client looking for someone with a relevant admin/facilities background. There are great benefits to this role, including career progression opportunities and over time being paid for any work you carry out after work hours! You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours:08:00-17:00 Monday-Friday (fully in office)Key responsibilities:Management of daily requests via the CAFM system/Help deskLiaise with Contract Manager/ Service Delivery & Mobilisation Manager for allocation of works to contractorsLiaise with allocated client from beginning to end, updating works, assisting with client queries and issuing quotations on client specific web portals and our own CAFM softwareLiaise with engineer to access full scope of work necessary and produce reports/quotationsSource and Order parts/materials from suppliers where necessaryRaise Purchase Orders for Contractors/Suppliers via CAFM system and sign off contractor invoices for paymentMonitor contractor performance against SLA'sAssisting Contract Manager with administration, filing, copying, printing, scanning, collating and laminating of documentsCheck schedule weekly to ensure efficient use of resources and matching skill sets to works, this will involve liaising with technical managersCollate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation ManagerEnsure data for monthly reports are issued to CMUpdate WIP reports weekly for WIP meetingUpkeep of shared drive site documentationFinancial Month end pack submission with Contract ManagerPerson specification/Benefits:Relevant background in a similar role Client facing attitudeAbility to work in a fast paced environment Salary of up to £26,000 DOEOT at 1.5X/2.0X21 days plus bankCompany pensionCareer progression ....Read more...
Helpdesk Administrator-Newcastle-Up to £26,000 DOE Are you an experienced FM administrator looking for a new challenge? Would you like a role where career progression is at the forefront? If so this may be the role for you! CBW has an exciting new opportunity for a helpdesk administrator to join a leading FM company on a permanent basis. This role is based in Newcastle, with the client looking for someone with a relevant admin/facilities background. There are great benefits to this role, including career progression opportunities and over time being paid for any work you carry out after work hours! You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours:08:00-17:00 Monday-Friday (fully in office)Key responsibilities:Management of daily requests via the CAFM system/Help deskLiaise with Contract Manager/ Service Delivery & Mobilisation Manager for allocation of works to contractorsLiaise with allocated client from beginning to end, updating works, assisting with client queries and issuing quotations on client specific web portals and our own CAFM softwareLiaise with engineer to access full scope of work necessary and produce reports/quotationsSource and Order parts/materials from suppliers where necessaryRaise Purchase Orders for Contractors/Suppliers via CAFM system and sign off contractor invoices for paymentMonitor contractor performance against SLA'sAssisting Contract Manager with administration, filing, copying, printing, scanning, collating and laminating of documentsCheck schedule weekly to ensure efficient use of resources and matching skill sets to works, this will involve liaising with technical managersCollate all instances of planned and reactive works that are not able to be completed and escalate to the Service Delivery & Mobilisation ManagerEnsure data for monthly reports are issued to CMUpdate WIP reports weekly for WIP meetingUpkeep of shared drive site documentationFinancial Month end pack submission with Contract ManagerPerson specification/Benefits:Relevant background in a similar role Client facing attitudeAbility to work in a fast paced environment Salary of up to £26,000 DOEOT at 1.5X/2.0X21 days plus bankCompany pensionCareer progression ....Read more...
Assistant Systems Administrator - Cardiff£15.44 per hourContract – Full TimeDuties/Responsibilities:
To assist in the implementation and maintenance of the Children’s Services client record system, including:Systems administration and maintenanceSystems support and helpdeskSystems and data auditingSystem testing and developmentTesting of new and upgraded functionalityTo maintain the client record system and liaise with users to ensure data is entered consistently and accurately and to monitor compliance of users to agreed standard practices.To support the Children’s Services client record system helpdesk, ensuring all calls are responded to within prescribed timescales and that patterns of problems can be detected.To provide advice, practical support, assistance and expert help and guidance on a one to one basis to end users via the telephone, email and in person to staff in their day to day operation of the client record system.This will include resolving database enquiries and problems in a patient and caring manner.To provide advice, support and encourage confidence and enthusiasm in staff to develop their own knowledge and skills in their use of the client record system ensuring they keep within the required processes and guidelines on a daily basis.
To find out more information please contact Abbie at abbiek@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency. ....Read more...
A Building Service Static Maintenance Engineer is required in a reputable building services provider based in West London.Scope / Key Responsibilities:
Carry out remedial works, PPM tasks as per schedule and update PPM’s to helpdesk.
Resourcing sufficient equipment and materials in conjunction with the Contracts Manager and or the purchasing administrator.
Basic fault finding on electrical/mechanical systems.
Filling out job sheets with call out description, time taken and materials used.
Keep log books on site up to date.
Carry out site audits including cosmetic maintenance audits.
To ensure that all plant on site systems are well documented, and recorded efficiently, for asset registers & 60-day reports.
Liaise with Help Desk on PPM works to ensure they are completed on time.
Ensuring Compliance with Health and Safety regulations/risk assessments.
The Candidate:
Must have technical and industry knowledge of the complete building services and construction.
Developed an extensive knowledge of mechanical, electrical building services and a good understanding of their interfaces with general building works associated with them.
A good grasp of commercial management, contract and construction management and technical services, a practical knowledge of safe methods of working.
Knowledge of the current legislation and good practice such as SFG20 along with identification of any areas where additional or updated training would be beneficial.
Understanding of the H&S at Work Act 1974, current H&S legislation applicable to construction and the relevant projects.
Substantial practical experience required: Have experience of electrical services and maintenance on domestic/industrial/commercial systems.
Presentation and communication, in particular able in the use of the English language for verbal and written communication.
Must have relevant electrical and or mechanical qualifications.
To present a professional image at all times, both in the office and to clients and be a ‘role model’ for all visiting staff and contractors
Ability to apply basic problem-solving skills to a variety of situations.
Please apply with your most up to date CV and you will be contacted.....Read more...