Helpdesk Administrator - Cannon Street, London - £35k per annum CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.Details:Monday to Friday 8:00am to 17:00pm Hybrid role Key Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobs To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison daily Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Help Desk ExperienceExperience in FM General Administration CAFM knowledge Please send your CV to Paige at CBW Staffing Solutions for more information.....Read more...
Helpdesk Administrator - City of London - £30k per annum CBW is currently recruiting for a Helpdesk Administrator looking to take on the next challenge in Facilities Management. One of our key clients is looking for a hardworking, ambitious individual to work in a team.Hours of Work / Details:Monday to Friday 8:00am to 17:00pm Hybrid role Key Responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.Open and close jobs To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportChasing and liaison daily Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Help Desk ExperienceExperience in FM General Administration CAFM knowledge Please send your CV to Paige at CBW Staffing Solutions for more information.....Read more...
Are you an experienced Application Support Analyst or Systems Administrator? Do you have specific experience of supporting a property management application or Dynamics 365? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Application Support Analyst to add their expertise a team of application support specialists for a social enterprise offering you the opportunity to make a difference and take responsibility as part of modern environment championing continual improvement. The purpose of the role will be to provide application support, development, and maintenance, including help desk support, handling telephone queries & desk side support. You will be positive and customer satisfaction driven in the provision of help desk services over ticket and call, measuring quality, resolutions, and timing. You will also be involved in ad hoc project work, the investigation & root cause analysis of underlying system issues, as well as helping with systems configuration, data conversion and testing where necessary. Must Have
Experience providing at least second line support/systems administration on software applications.
Incident and problems management.
Experience of supporting Microsoft Dynamics 365 or a property management application such as Civica Cx, NEC Housing, MRI Housing, Capita ONE/OPENHousing, Aareon QL, MIS ActiveH, or similar.
Office 365 applications
Experience working in an ITIL environment.
Nice to Have
SQL scripting or querying
SharePoint
Information/Application Security
ITIL v3 certification
Azure
As an individual you will be analytical with excellent critical thinking skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. The role is hybrid, predominantly home-based, with travel to the office in Manchester twice a week. Alongside a competitive salary you will receive a solid benefits package that includes excellent pension, leave entitlement, as well as training, and professional development opportunities. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Helpdesk Supervisor - Healthcare Environment - Lewisham, London - Up to £32k per annum CBW are currently recruiting for a Helpdesk Supervisor looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within the company. Hours of Work:Monday to Friday 8am to 5pm Office based Key Duties:Schedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Supervise and manage day to day Helpdesk activitiesSupport the Helpdesk by receiving calls, logging on to the FM Support System, feeding through to operational staff and reporting back to the end user/customers.Monitor call activity and produce call volume reportsTo deliver toolbox talks to staff and create and update Help Desk procedures and relate new information to staff.Compile and enter data into the monthly client report and submit before the monthly deadline.Manage the Rechargeable works from the quotations to completion including requesting the PO from the client for these works. To participate in the training of new members of staff or to allocate a trainer, and to oversee the staff training induction sheets.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesRaising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledDepartmental administrative housekeeping Support with the provision of information in relation to internal procedures to enable the department to add value to the ContractTo work with the system that supports the Procurement Process, providing assistance to ensuring the accuracy and efficiency of data and communicationsRequirements:Helpdesk experience IT proficient FM experience Ability to supervise and manage a teamPlease send your CV to Paige at CBW Staffing Solutions for more information.....Read more...
1st Line Support Technician - Burton-on-Trent
Join a leading healthcare company dedicated to enhancing patient care through innovative and cutting-edge technology. As our client continues to grow, they are seeking a dynamic and skilled 1st Line Support Technician to join their team.
Position Overview: As a 1st Line Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary responsibility will be to troubleshoot and resolve technical issues promptly to ensure seamless operations across the service desk. The ideal candidate will possess excellent communication skills and strong problem-solving abilities.
Key Responsibilities:
Provide first-line technical support to end-users, including troubleshooting microsoft related technology inlcuding Windows 10/11 & Office 365.
Respond to support requests via phone or email and escalate complex issues to the appropriate team members when necessary.
Install, configure, and maintain computer systems, printers, and other peripherals.
Assist in user account management, including password resets and access permissions.
Document technical procedures and create knowledge base articles for end-user self-help.
Collaborate with IT team members to implement and support IT projects and initiatives.
Key Skills required:
Experience using a service desk ticketing system.
Strong knowledge of Windows operating systems (Windows 10, Windows Server) and Microsoft Office Suite.
Familiarity with Active Directory, Exchange, and basic networking concepts.
Excellent troubleshooting and problem-solving skills with a methodical approach.
Exceptional interpersonal and communication skills, with the ability to interact professionally with users at all levels.
Ability to work independently and prioritize tasks in a fast-paced environment.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) would be useful.
Salary:
For this position, my client are offering a salary of up to £24,000, plus excellent benefits.
Crimson is acting as an employment agency regarding this vacancy. The link to Crimson’s Privacy Statement is here, should you wish to view prior to applying for this vacancy.....Read more...
2nd Line Support.
Salary – £27,000 – £30,000 Industry – IT Managed Service Provider Location – Bodmin (Cornwall) Duration – Permanent
The Company
We are working with a business whose mission is to provide businesses with exceptional, tailored IT and unified comms that are fit for purpose, exceed their clients’ expectations and that their employees are proud of, and they do this by staying true to our core values.
They are looking for an experienced and ambitious 2nd line engineer to provide exceptional customer service and technical support to their clients throughout the Southwest and beyond. They are looking for someone who can talk to the person as well as the computer, who’s focused on making their clients better, can man the helpdesk, help and guide first line engineers and who wants to work in a company where they can continue to learn, grow and develop in their career.
Being on the 2nd Line of the service desk, naturally, you’ll be a point of escalation for our 1st Line Engineers. If they should be struggling to resolve something tricky, you’ll be around to take over or lend a hand. You should be someone junior members of the team can look up to, someone they can trust, and someone that is happy to share their knowledge and expertise with those around them. They are looking for team players – not lone wolves.
Career Progression
In terms of career progression, our client have fantastic opportunities to work your way up from 2nd line to 3rd line or field engineer and further. They are keen to work with you to achieve your goals and have training and personal development plans in place for all employees to ensure they are reaching their goals.
The Role
You will be assisting the team to:
Providing 2nd Line technical assistance to a range of businesses of different sizes, across different industries.
Acting as a point of escalation for 1st Line engineers, helping them with their understanding.
Assisting field engineers with your knowledge and experience and providing on-site support where required.
Researching and scoping a wide variety of projects and then putting them into play.
Help to manage and monitor the helpdesk, identify and troubleshoot issues, and perform necessary repairs or upgrades
Escalate support issues in a prompt and timely manner to 3rd line as required
Monitor security threats and vulnerabilities, implement security measures, and maintain compliance with data security regulations
Role Requirements:
A minimum of 2 years’ experience working on a support desk or in an IT role
A full driving licence (access to a vehicle is not required, but beneficial)
Ability to work under pressure and manage own time on a busy helpdesk
Strong knowledge of Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD)
Good Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN)
Experience with onsite/offsite backup products and storage (including cloud storage)
Excellent customer service skills
Knowledge and experience of Windows Servers (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync)
Technical qualifications such as CompTIA A+ would be advantageous but not a requirement
About You:
You are someone that:
Is curious, inquisitive and has a real desire to learn more and progress with your career
Is ambitious, up for a challenge and has the drive to help an SME grow and push forward
Has a strong understanding of IT
Can translate complicated technical jargon into everyday language, everyone can understand
Is flexible with travel and willing to be on the helpdesk or out onsite
Has an excellent phone manner, is pleasant and approachable, and remains calm under pressure
....Read more...
Electrical Improver - FM - Full Time - Central Belt - Salary up to £32,000 A new opportunity for a Electrical 18th Edition approver to join a leading Facilities Management company in the Central Belt on a permanent basis. This position will see you deal with small electrical works such as planned and reactive maintenance tasks. Key responsibilities: ● Ensure that all planned and reactive maintenance tasks are delivered to agreed timelines and SLA’s / KPI’s, including emergency lighting, and remedial works.● Responsibility for ensuring that all relevant help desk calls (both planned and reactive) are fully completed with sufficient information and are either; signed offor a work order is created within our system, and returned for further scheduling.● Oversee associated specialist subcontractors working on sites and ensure they fulfil their obligations of their contracts and undertake their work effectively andsafely.● Worked in a similar role covering multiple sites and be familiar with reactive and planned electrical maintenance. Requirements: ● Worked as an electrical mate and hold 18th edition.● Good customer service skills.● Ability to work as an individual and as part of a team.● Proven track record working in facilities maintenance.● Good time management and organisational skills.● Clean driving license. Package: ● Salary up to £32,000● Company van● 25 days holidays + Bank holidays.● Overtime at 1.5 and 2.0● Company pension.● Career progression. To apply for this position please forward your CV to Aimee@cbwstaffingsolutions.com....Read more...
MCG Construction is looking for a Recruitment Consultant to join our successul and growing team in our Watford office.
At MCG Construction we specialise in providing a range of staffing solutions to some of the leading construction companies across the UK. We have industry leading experts working for us and with us and have built a reputation as the partner of choice for some of the top names.
We are all about being GREAT. Genuine, Respectful, Ethical, Attentive and Tenactious. This ethos has allowed us to build the reputation we have today.
Construction Recruitment Consultant
Your new role will be in our modern office space located in the heart of Watford. You will be joining a successful office within MCG Construction that has plenty of room for growth. You will be joining on a warm desk with roles to work from the day you start to help you work towards achieving commission early whilst building your desk.
The role will involve:
Speaking to candidates to register, establish availability, discuss current and upcoming opportunities, generate valuable marking insights to assist in generating sales leads.
Speak to new and existing clients to build rapport and sell yourself and your services
Develop and maintain new and existing relationships managing all of your own clients and candidates relationships by regular check ins, site visits, client meetings etc
Identify new opportunities through all resources available to you eg job boards, client/candidate contacts, sales tools, CRM system.
Take a consultative approach using your market knowledge and expertise when dealing with clients to offer solutions that suit them.
Using CRM system to store all client/candidate information as well as utilising all job boards for posting adverts and sourcing new candidates.
Researching industry trends and continually increasing your knowledge of the market you work in
Working towards targets and set KPI's
You will be:
Confident - Willing to pick up the phone and speak to anyone and everyone.
Strong written and verbal communication skills
Highly organised with the ability to manage time carrying out a mixture of planned and reactive tasks
Influential - Able to sell yourself and the services you provide
Resilient, able to deal with setbacks and keep motivated when things get tough
Highly driven and motivated
In return for your hard work, we offer:
Rewarding commission structure
Company pension and benefits package
Working within a small team with plenty of opportunities for development within a successful office
Learning and Development team who will mentor and train you in your role
Company events and holidays abroad
Cycle to work scheme
Gym membership
Unlimited annual leave for high performers
You will need:
To be able to work full-time Monday-Friday 08.00 am - 17:00pm
UK, full drivers' licence (ideal, not essential)
To be able to work well within a small team
If this sounds like the role for you then please click apply by sending your CV or alternatively reach out to Nathan on / 07500 075 192 - all calls/e-mails will be handled in the strictest of confidence....Read more...
.NET Software Engineer, .NET 8, C#, JavaScript, SQL Agile – Enschede, Netherlands
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, Core, C#, SQL Server, JavaScript, Agile, Programmer, Full Stack Developer, Architect, Ontwikkelaar, .NET Software Engineer, Urgent)
Experience with React, Angular, Vue.js, Web API 2 is a plus!Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET 8, ASP.NET, Core, C#, SQL Server, JavaScript and Agile.
Their benefits include the following:
Bonus (15%). Generous stock option plan. Choice of computer and gear. All the coffee delivered to your desk you can order! Snack filled kitchen. Awesome work environment at a company with a huge vision. Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Enschede, Netherlands / Remote Working
Salary: €3.000 - €5.000 Per Month + Bonus + Benefits
Applicants must be based in the Netherlands and have the right to work in the Netherlands even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRNETHERLANDSRECNOIREUROPERECNOIREURNET
NC/TC/ENC3965....Read more...
.NET Software Engineer, .NET 8, C#, Azure, JavaScript, Agile – Dusseldorf, Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Dusseldorf, Germany / Remote Working
Salary: €55.000 - €75.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/DUS5575....Read more...
.NET Software Engineer, .NET 8, C#, Azure, JavaScript, Agile – Geneva, Switzerland
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Geneva, Switzerland / Remote Working
Salary: 130’000 CHF – 160’000 CHF + Bonus + Benefits
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDRECSP2NOIRSWITZERLANDRECNOIREUROPEREC
NC/BK/GEN130160....Read more...
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Burton-in-Kendal, Cumbria
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Burton-in-Kendal, Cumbria, UK / Remote Working
Salary: £40,000 - £50,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Kidderminster
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Kidderminster, UK / Remote Working
Salary: £35,000 - £55,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Software Engineer, .NET 8, C#, Azure, JavaScript, Agile – Munich, Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Munich, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP1NOIRGERMANYRECNOIREUROPEREC
NC/BK/MUN7595....Read more...
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile – Poole, Dorset
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Poole, Dorset, UK / Remote Working
Salary: £60,000 - £70,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Hereford
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Hereford, Herefordshire, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Maidstone
.NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Maidstone, Kent, UK / Remote Working
Salary: £45,000 - £65,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Software Engineer, .NET 8, C#, Azure, JavaScript, Agile – Graz, Austria
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Graz, Austria / Remote Working
Salary: €60.000 - €85.000 + Bonus + Benefits
Applicants must be based in Austria and have the right to work in Austria even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRAUSTRIARECSP1NOIRAUSTRIARECNOIREUROPEREC
NC/BK/GRA6085....Read more...
.NET Developer, .NET 8, C#, Azure, JavaScript, Agile - Manchester
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world 19;s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Developer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Developer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Developer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Medical, dental and vision insurance.
Company pension.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
Location: Manchester, UK / Remote Working
Salary: £75,000 - £110,000 + Bonus + Pension + Benefits
Applicants must be based in the UK and have the right to work in the UK even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRUKNETRECNOIRUKREC....Read more...
.NET Software Engineer, .NET 8, C#, Azure, JavaScript, Agile – Utrecht, Netherlands
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Ontwikkelaar, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Utrecht, Netherlands / Remote Working
Salary: €6.000 - €8.000 Per Month + Bonus + Benefits
Applicants must be based in the Netherlands and have the right to work in the Netherlands even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRNETHERLANDSRECSP2NOIRNETHERLANDSRECNOIREUROPEREC
NC/BK/UTR78104....Read more...
.NET Software Engineer, .NET 8, C#, Azure, JavaScript, Agile – Berlin, Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer, Urgent)Be the first of your friends to declare, “I love where I work!” and actually mean it. Laugh hard and work hard with some of the best and brightest in the tech industry. Our client has created the world’s first marketplace for live experiences by developing the technology that lets anyone create, share and find new things to do. Currently 180 countries host events using their platform, with over 1.5 million events taking place every year and 5 million tickets being processed every month!
They are looking for .NET Software Engineer to help them dramatically expand and improve their set of products while simultaneously supporting a massive increase in the capacity of their systems. They have been extremely picky about assembling a team of smart, humble people who are passionate about creating amazing products. They work in an agile manner and believe strongly that small cross-functional teams empowered to make decisions and move fast is the best way to work. This is an unbeatable opportunity for .NET Software Engineer who hope to work on and deliver world class software in a friendly, fun, and innovative environment.
The ideal .NET Software Engineer candidates should have strong experience with: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client will provide you with industry recognised training into: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
Their benefits include the following:
Bonus (15%).
Generous stock option plan.
Choice of computer and gear.
All the coffee delivered to your desk you can order!
Snack filled kitchen.
Awesome work environment at a company with a huge vision.
Killer office with an onsite gym and games room!
If you are interested in applying for these positions please send your CV.
Location: Berlin, Germany / Remote Working
Salary: €95.000 - €105.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRGERMANYRECSP2NOIRGERMANYRECNOIREUROPEREC
NC/BK/BER95105....Read more...
Helpdesk Administrator - FM Provider - Crumpsall vale, Manchester - Up to £15 per hour Are you an experienced FM administrator looking for a new challenge? Are you looking to broaden your experience within the FM sector? If so this may be the role for you! CBW has an exciting new opportunity for a Helpdesk Administrator to join a leading FM company on a permanent basis. This role is based in Manchester, with the client looking for someone with a relevant admin/facilities background. You will be joining a vibrant team in a fast paced environment that rewards your hard work. Below are all the details on this excellent new opportunity! Hours of Work / Details:08:00am to 16:00pm Monday to Friday (Office based)£15.00 per hour1 month contractStarting 1st April 2024 Key responsibilities:Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.Check and maintain FM Helpdesk InboxSchedule reactive and help desk call outs.To review jobs received during the working day and allocate accordingly to Engineers.Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting dataSupport the Office & Contract Managers in the administration & delivery of departmental objectivesAttending to queries should they ariseGeneral administration supportAssign tasks via CAFM system (Concept)Raising Corrective maintenance tasks following on from PPM completed tasksOrganisation of day-to-day work to ensure that all key tasks are fulfilledRequirements:Helpdesk ExperienceExperience in FMGeneral AdministrationCAFM knowledgeAble to commit to a Perm roleHave the right to work in the UK IT Proficient Please send your Cv to Brooke at Cbw Staffing Solutions for more information!....Read more...
Mail Engineer – Exchange 2007
Up to £305 per day – Outside IR35
ASAP start
Contract until at least Mid-September but could extend
100% remote based in the UK
Working for a global software company we are looking for an Infrastructure Engineer who has extensive experience within Exchange 2007 / 2010 to assist with BAU support while the business ramp up their migration to the cloud – AWS.
Main Responsibilities
Responsible for support the companies technical infrastructure estate
Key knowledge of Exchange 2007 / 2010 / Exchange O365 / Cisco Ironport (desirable)
Manage mail migration from on prem to Office 365
Good solid understanding of Active Directory and understanding of group policy management
Solid understanding of Powershell / cmd line
Ensuring high availability of systems using company monitoring tools and proactive maintenance
Upgrades and OS maintenance work as and when required
Advise on best practice
Project delivery
Able to help design and implement high level documentation
Accountability:
Serve as a technical resource by providing support to multiple projects and business units
Ensure servers, appliances and Windows services including associated infrastructure is properly monitored
Ensure that alerts regarding related outages are addressed in a timely manner
Provide technical assistance and support, either formal or informal, for more junior team members and mentor new and inexperienced team members as required
Follow a strict change control process
Work to tight time scales / deadlines as and when required
Maintain and implement documentation in accordance with internal policies and procedures
To assist in release management and technical integration processes for projects
To investigate and solve technical problems and long-term outstanding issues for internal business units
Good understanding of Microsoft stack (Server, SQL, IIS, Clustering, AD including GPOs, WSUS)
To undertake any other duties commensurate with the grading of the post as may be instructed by management
Experience and qualifications
Understanding of core IT Concepts
Problem resolution and root cause analysis
Have a good understanding of ITIL practices
Solarwinds experience or a monitoring solution understanding
AWS / Azure / VMWare certifications or extensive experience beneficial
Help desk ticket interaction
Change process experience required
Solid MS Exchange 2007 / 2010 skills – MCSE / MCSA ideally
Solid O365 Exchange skills
Solid AD / Group policy skills – MCSE / MCSA ideally
Cisco Ironport management / implementation best practice
....Read more...
Infrastructure Engineer
Up to £250 per day – Outside IR35
ASAP start
Contract until at least Mid-September but could extend
100% remote based in the UK
Working for a global software company we are looking for an Infrastructure Engineer who has broad experience within Active Directory, VMWare and Citrix to assist with BAU support while the business ramp up their migration to the cloud – AWS.
Main Responsibilities
Responsible for supporting the businesses technical infrastructure estate.
Good knowledge of Powershell / CMD line.
Good general understanding of VMWare.
Good exposure to Citrix Netscaler in terms of maintenance / management
Good solid understanding of Active Directory and understanding of group policy management.
Good understanding of Citrix services / application delivery / management
Ensuring high availability of systems using company monitoring tools and proactive maintenance.
Upgrades and OS maintenance work as and when required.
Advise on best practice.
Project delivery.
Able to help design and implement high level documentation.
Accountability:
Serve as a technical resource by providing support to multiple projects and business units.
Ensure servers, appliances and Windows services including associated infrastructure is properly monitored. Ensure that alerts regarding related outages are addressed in a timely manner.
Provide technical assistance and support, either formal or informal, for more junior team members and mentor new and inexperienced team members as required.
Continue to develop own skills and mentor other colleagues within the infrastructure team.
Have a keen interest in automation and be able to drive forward automation solutions / recommendations.
Follow a strict change control process.
Work to tight time scales / deadlines as and when required.
Maintain and implement documentation in accordance with internal policies and procedures.
To assist in release management and technical integration processes for projects.
To investigate and solve technical problems and long-term outstanding issues for internal business units.
Good understanding of Microsoft stack (Server, SQL, IIS, Clustering, AD including GPOs, WSUS)
To undertake any other duties commensurate with the grading of the post as may be instructed by management.
Experience and qualifications
Understanding of core IT Concepts.
Problem resolution and root cause analysis
Have a good understanding of ITIL practices.
Solarwinds experience or a monitoring solution understanding.
AWS / Azure / VMWare certifications or extensive experience beneficial.
Help desk ticket interaction.
Change process experience required.
VMWare 6.5+.
Citrix XenApp / XenDesktop 7.5+.
Active Directory and group policy’s.
Good background in Citrix Netscaler technology
....Read more...
AV Service Delivery Manager – I am looking for someone who lives and breaths the world AV service. This position requires a technical AV VC individual who comes from the AV corporate or residential integration or on site market place. This is not a position based on site this is an office based position. You will need to be a highly organised individual who understands the ins / outs of the world AV service and maintenance. The role will see you being an integral part of the team who can take charge of all aspects of the service department / team and work to help deliver a first class service offering:
Role Overview:
1) Overall responsibility and ownership for customer service levels, client retention, Service Division performance, Service Level Agreement (SLA) and KPI achievement.
2) Management of the Service Team as well as being hands on, approachable and focused on both internal and external resolution.
3) Ownership of the Service Desk strategy. This includes planning, process implementation, improvement and updating, KPI setting and measurement
4) High levels of communication with all clients to ensure good relationships and high levels of customer satisfaction.
5) Creating and delivering weekly reports, regular performance analysis and client specific ticket reports. Metric driven.
6) Deal with any client complaints and manage escalations, where necessary.
7) Manage the process of fault resolution from taking the initial call, tech support, visit coordination, engineer visits with full knowledge of the issues, correct equipment and historical data from any previous visits through to report and resolution.
8) Management of communications to ensure returns, repairs and orders are documented, placed and goods received/delivered in an appropriate time frame.
9) Onboard new clients, including introductions and assignment of dedicated resource to ensure a seamless client experience. This will be achieved by ensure all departments collaborate and communicate on a continuous basis, sharing relevant information and up to date documentation.
If this is the new role that you are craving then please send me your full technical CV to find out more.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A/V A-V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VC VIDECONFERENCE MTRS MTR CRESTRON LUTRON ILIGHT LIGHTING SOUND CEDIA MDU MDUS SMARTHOME AUTOMATION CONTROL AVIXA AUDIO AUDINATE DANTE QSYS Q-SYS DSP BI-AMP SERVICE MAINTENANCE PREVENTATIVE ITIL SUPPORT BUCKINGHAMSHIRE BERKSHIRE BRKS HERTS HERTFORDSHIRE LONDON OXFORDSHIRE BEDS BEDFORDSHIRE....Read more...
