An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact between customers and the workshop, ensuring smooth communication and exceptional service.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for:
? Prepare thoroughly for each job and capture all customer vehicle issues for follow-up.
? Adhere to Brand and Company Service Core Processes to ensure consistency and quality.
? Inform customers of outstanding recalls and schedule completion promptly.
? Clarify repair basis (Retail / Fleet / Warranty) for both customers and workshop staff.
? Verify account details, credit, authorisations, and order numbers before proceeding.
? Follow up on 'No Show' bookings and efficiently manage Work in Progress (WIP).
? Update Vehicle Order Records (VORs) daily on manufacturer platforms.
? Obtain authorisation for required work through customers or approval platforms.
? Cost completed work and raise accurate invoices for transparency and accountability.
? Monitor and communicate vehicle progress, including completion times and delays.
? Maintain precise vehicle history and service records for reference and compliance.
? Order/requisition authorised parts in a timely and organised manner.
? Ensure compliance with health & safety, statutory requirements, and company policies at all times.
What we are looking for
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
? Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
? Competent in technical and administrative tasks, including vehicle costing.
? Strong attention to detail and organisational skills.
? Excellent cust....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will be the main point of contact between customers and the workshop, ensuring smooth communication and exceptional service.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for:
* Prepare thoroughly for each job and capture all customer vehicle issues for follow-up.
* Adhere to Brand and Company Service Core Processes to ensure consistency and quality.
* Inform customers of outstanding recalls and schedule completion promptly.
* Clarify repair basis (Retail / Fleet / Warranty) for both customers and workshop staff.
* Verify account details, credit, authorisations, and order numbers before proceeding.
* Follow up on 'No Show' bookings and efficiently manage Work in Progress (WIP).
* Update Vehicle Order Records (VORs) daily on manufacturer platforms.
* Obtain authorisation for required work through customers or approval platforms.
* Cost completed work and raise accurate invoices for transparency and accountability.
* Monitor and communicate vehicle progress, including completion times and delays.
* Maintain precise vehicle history and service records for reference and compliance.
* Order/requisition authorised parts in a timely and organised manner.
* Ensure compliance with health & safety, statutory requirements, and company policies at all times.
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* Competent in technical and administrative tasks, including vehicle costing.
* Strong attention to detail and organisational skills.
* Excellent customer service and communication skills.
Shifts:
* Weekly Hours: 42.5 hours
* Weekdays (Monday - Friday):* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM* Extra Pay: 1.5 regular rate
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is a fantastic opportunity for a motivated Service Advisor to join a well-regarded, professional team in the commercial automotive sector.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Communicate effectively with internal/external customers/service users
Maintain and update databases in accordance with legislation and local policy requirement
Complete all training associated with the role within a timely fashion
Administer prompt and accurate billing for council tax and business rates
Assist in administration of discounts, exemptions and reliefs in line with current regulations
To discuss and manage debtors accounts depending on their circumstances
Provide exceptional level of customer service to our residents via all forms of communication
To ensure data is accurate and up to date in line with local policy and GDPR
To assist the Team Leader and Head of Service with annual billing preparation
To undertake general office duties and assist on projects as and when required
Ensuring that services are delivered in compliance with existing and new Health and Safety legislation and the Council’s Health and Safety Policy and ensuring that duties are pursued in a safe manner with due regard to the Health and Safety of yourself and others
To adhere to all relevant council policies and ensure they are properly complied with throughout the activities undertaken
To carry out any other duties which fall within the broad spirit, scope, levels and purpose of this job description
Training Outcome:
Council Tax Officer
Business Rates Officer
Benefits Officer
Benefits Assessor
Welfare Officer
Revenues and Benefits Officer
Benefit Advisor
Welfare Support Worker/Advisors
Employer Description:Tewkesbury Borough Council is described as a friendly, supportive, and community-focused workplace. Employees appreciate the flexible working options, family-friendly policies, and a positive team culture. The council offers modern offices in a historic setting, a comprehensive benefits package, and opportunities for professional development. Staff often highlight the welcoming environment, helpful colleagues, and the chance to make a real difference in the local community.
As an apprentice at Tewkesbury Borough Council, you’ll be part of a friendly and supportive team that serves the local community across a diverse and vibrant borough. This is an excellent opportunity to gain hands-on experience in local government while working towards a nationally recognized qualification.Working Hours :Monday to Friday
8.30am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at an Iveco garage, but they will also attend our Iveco Academy in Winsford Training Centre to train towards their Level 3 in Heavy Vehicle Maintenance and Repair qualification.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard Level 3 qualification
Functional skills if needed in maths & English
Training Outcome:
Going on to either a Master Tech, Service Team Leader or Manager role could be a real possibility for the right candidate
Employer Description:We know how important efficiency is to you. That is why we offer a wide range of services to help you achieve maximum return.
Parts SalesThanks to our premium parts supply, genuine DAF and PACCAR parts are always available on the shortest notice possible.
PACCAR Parts Fleet ServicesFor international fleets that move everywhere across Europe. Parts ordered across Europe can be collated on just one invoice. One program, one maximum price, one billing statement.Working Hours :Monday - Friday (Hours may be varied) may also be Saturday.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clientsAt Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it.• We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences.• With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.• We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion.This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits.Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation.Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people.Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, well-being, and safety aren’t just checkboxes—they’re about exceptional management and leadership.Your Key Responsibilities• Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions.• Policy Mastery: Create and implement advanced H&S policies that set clients up for success.• Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards.• Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks.• Client Champion: Build lasting relationships as the trusted advisor clients turn to for support.• Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.About You: The Ideal CandidateWe’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you:• Qualifications: NEBOSH Diploma or equivalent experience.• Professional Membership: Cert IOSH or actively working toward Chartered status.• People Skills: Exceptional communication and relationship-building abilities.• Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here.• Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different?At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish.Here’s What You Can Look Forward To:• Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support.• Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.• Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don’t Stop There:• 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters.• Post-Wedding Bliss: Extra holiday to enjoy life’s special moments.• Healthcare Cash Plan: Prioritising your health and wellbeing.• Pawternity Leave: A day off to welcome your new furry family member.• Community Days: Time off to volunteer and give back to causes you care aboutAs we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation.This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!Hit Apply now to forward your CV.....Read more...
Regional H&S Consultant Location: VariousSalary: Up to £50,000 package including travelDriving Licence needed as travelling to clientsAt Citation, we don’t just provide jobs; we create careers that inspire, empower, and elevate. As one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services, we’ve spent 30 years building a legacy of excellence. This milestone isn’t just a celebration of our past—it’s a springboard for our future, and we want you to be a part of it.• We’re not your average service provider. Our people bring their whole selves to work, combining their skills with their personalities to deliver outstanding client experiences.• With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships.• We’ve built our success without cutting costs or creating bureaucracy. Instead, we prioritise actions over politics, empowerment over micro-management, and innovation over hierarchy. We are leaders who love what we do – and we want you to share in that passion.This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits.Why Consultancy? Expand Your ExpertiseWorking at a Health and Safety consultancy offers a rare opportunity to broaden your horizons. You’ll gain exposure to diverse industries, tackle unique challenges, and develop a skill set that’s second to none. Whether you’ve worked in a specific sector for years or are looking for a new adventure, don’t worry—we don’t expect you to know it all! We provide the training and support to help you thrive in every situation.Your Role: Protecting People, Empowering BusinessesAt Citation, people are at the heart of what we do—and as a Health and Safety Consultant, you’ll play a critical role in safeguarding our clients’ most valuable asset: their people.Your mission is to embed a culture of best practice with your clients, making safety a cornerstone of their operations. You understand that good health, well-being, and safety aren’t just checkboxes—they’re about exceptional management and leadership.Your Key Responsibilities• Complex Problem-Solving: Dive into intricate client challenges and deliver tailored solutions.• Policy Mastery: Create and implement advanced H&S policies that set clients up for success.• Training Guru: Deliver impactful training sessions, helping clients raise the bar for safety standards.• Gold-Standard Guidance: Advise clients on best practices and ensure they exceed industry benchmarks.• Client Champion: Build lasting relationships as the trusted advisor clients turn to for support.• Legislation Pro: Stay ahead of regulatory changes and provide expert advice to keep clients compliant.This year, we’re celebrating an incredible milestone: 30 years of helping businesses thrive. But we’re not resting on our laurels—we’re evolving, innovating, and adapting to the ever-changing world of compliance and H&S regulations.With new government changes reshaping the landscape, businesses need expert guidance more than ever. As part of our team, you’ll be at the forefront of helping clients navigate these complexities while contributing to our rich legacy of excellence.About You: The Ideal CandidateWe’re looking for engaging professionals with a passion for Health & Safety and a people-first approach. If you meet the following criteria, we’d love to hear from you:• Qualifications: NEBOSH Diploma or equivalent experience.• Professional Membership: Cert IOSH or actively working toward Chartered status.• People Skills: Exceptional communication and relationship-building abilities.• Experience: Whether you’re seasoned in the field or have honed your expertise through hands-on work, you’ll find a place to grow here.• Drive and Curiosity: A commitment to staying ahead of industry changes and delivering exceptional client service.What Makes Citation Different?At Citation, we’ve spent three decades creating a culture where people thrive. This isn’t just a job—it’s a place where your talent is celebrated, your ideas are valued, and your career can flourish.Here’s What You Can Look Forward To:• Diverse Opportunities: No two days are the same, thanks to the wide range of industries we support.• Supportive Environment: Join a team of over 150 professionals who are always ready to share knowledge and help you succeed.• Celebrating You: From birthdays off to pawternity leave, we know how to make our colleagues feel valued.And the Perks Don’t Stop There:• 25 Days Holiday + Bank Holidays: Plus, your birthday off—because celebrating you matters.• Post-Wedding Bliss: Extra holiday to enjoy life’s special moments.• Healthcare Cash Plan: Prioritising your health and wellbeing.• Pawternity Leave: A day off to welcome your new furry family member.• Community Days: Time off to volunteer and give back to causes you care aboutAs we celebrate 30 years of success, we’re more excited than ever about the future. If you’re ready to work with a team that values your expertise, creativity, and personality, we’d love to welcome you to Citation.This is your chance to be part of a company where your work doesn’t just make a difference—it defines the future of Health & Safety. Ready to start your journey? Let’s talk!Hit Apply now to forward your CV.....Read more...
An exciting opportunity to work for HTC as part of a highly skilled workforce that is committed to quality.
The course is fully supported with all the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks – and the technology needed to keep them up and running – first-class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever.
The HTC Apprentice Programme gives you the chance to join a select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a HTC garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:
High quality Apprenticeship which gives their Apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an Apprentice can potentially move into any other area of the motor industry
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Employment Law ConsultantLocation: Sheffield, hybrid split of home & officeSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: Wilmslow, hybrid split of home & officeSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: RemoteSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: RemoteSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: Sheffield, hybrid split of home & officeSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: Wilmslow, hybrid split of home & officeSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: RemoteSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...
Employment Law ConsultantLocation: RemoteSalary: £45,000 per annumAre you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on…We are Citation - One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills!If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should come and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.The roleThis is a blended consultancy role, providing HR advice as well as hands-on support to our clients and would be perfect for someone who loves to do both!We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same.The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, including disciplinary and grievance, TUPE and redundancy.• You will provide ad hoc support in the form of proactive and reactive services, which include HR training, chairing meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the ever-changing world of HR and employment law!The person:• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-developmentHere’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor....Read more...