Guest Service/Front Desk Manager – Kohler, WI – Up to 100k We’re excited to partner with a prestigious private members club dedicated to delivering personalized, top-tier service. As Guest Service Manager, you’ll lead the front-of-house team, ensuring every member enjoys a smooth, welcoming, and memorable experience.Perks and Benefits
Competitive salary of $80,000 to $100,000.Comprehensive benefits package, including PTO and 401k.Supportive work environment with opportunities for growth and development.
Skills and Experience
Proven background in guest services, front-of-house operations, or hospitality management.Ability to lead, train, and motivate a team to deliver exceptional service.Strong interpersonal and communication skills to build rapport with guests and handle inquiries with professionalism.Quick-thinking and resourceful in resolving guest concerns and ensuring smooth daily operations.Commitment to maintaining high service standards and creating a personalized experience for every guest.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Job Title: Area General Manager - lifestyle accommodationLocation: Rome or Venice basedSalary: €60,000 - €70,000 gross per annumThis a well known lifestyle brand is seeking an experienced and dynamic Area General Manager to oversee the operations and performance of two prominent accommodation properties located in Rome and Venice. This role requires a seasoned hospitality professional with a strong focus on leadership, business acumen, and delivering exceptional guest experiences. The Area General Manager is responsible for managing all operational aspects of the properties, from daily staff supervision to guest services. Acting as a brand ambassador for the properties, this individual provides leadership and strategic direction across all departments to enhance service standards, optimize operations, and ensure guest satisfaction. They will collaborate closely with the headquarters team and key stakeholders to drive success.Key Responsibilities:
Manage the overall operations and performance of properties in both Rome and Venice.Drive guest satisfaction by ensuring the highest level of service across all departments.Lead and develop teams to foster a culture of excellence and innovation.Oversee financial performance, including budgeting, forecasting, and cost management.Ensure each property aligns with brand standards while embracing the unique local culture.Collaborate with various departments to implement strategies that enhance guest experience and operational efficiency.Monitor key performance indicators (KPIs) to ensure continuous improvement and growth.
Qualifications:
Proven experience in a senior management role within the hospitality industry, ideally overseeing multiple properties.Strong leadership and team development skills.Excellent business and financial management acumen.A passion for delivering exceptional guest experiences.Ability to adapt to a fast-paced, dynamic environment.Familiarity with the Rome and Venice hospitality markets is a plus.
Job Title: Area General Manager - lyfestyle accommodationLocation: Rome or Venice basedSalary: €60,000 - €70,000 gross per annumIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……. http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment....Read more...
Partnerships Manager – Luxury 5* Hospitality BrandLocation: London (must be flexible to travel nationally)Salary: Up to £57,000 + BonusAre you passionate about creating unforgettable experiences and building long-lasting relationships? Do you thrive in a dynamic, high-end environment where luxury meets adventure? We’re on the hunt for a Partnerships Manager to join an extraordinary team at one of the world’s most prestigious luxury concepts.What’s on Offer:
An unparalleled opportunity to work with a globally recognized brand in the travel and hospitality industry.The chance to shape and develop strategic partnerships with third party brands and suppliers.A vibrant, fast-paced environment where every day brings a new challenge and the opportunity to make a lasting impact.The experience of being part of a world-class team that delivers seamless luxury travel experiences.
Your Mission:As the Partnerships Manager, you will be at the forefront of crafting high-value partnerships with prestigious brands, travel experts, and third-party suppliers. You will work closely with the guest relations, and operations teams to create co-branded partnerships, exclusive experiences, and high-end collaborations that elevate the overall guest experience.The Partnerships Manager will also provide administrative, operational and guest relations management for the operation of the allocated business unit with particular focus on journey planning (route management, excursion operations, route viability), guest planning (allocations, special requests, diets, communication, travel support) and guests relations services.Who You Are:
A strategic thinker with a proven track record of developing and nurturing partnerships, preferably within luxury, travel, or hospitality industries.A natural communicator with exceptional negotiation and interpersonal skills.A creative, detail-oriented professional who thrives in a luxury-driven environment.Passionate about delivering high-quality, exceptional experiences to a discerning clientele.....Read more...
Operations Manager – Luxury 5* Hospitality BrandLocation: London (must be flexible to travel nationally)Salary: Up to £57,000 + BonusAre you passionate about creating unforgettable experiences and building long-lasting relationships? Do you thrive in a dynamic, high-end environment where luxury meets adventure? We’re on the hunt for an Operations Manager to join an extraordinary team at one of the world’s most prestigious luxury concepts.What’s on Offer:
An unparalleled opportunity to work with a globally recognized brand in the travel and hospitality industry.The chance to shape and develop strategic partnerships with third party brands and suppliers.A vibrant, fast-paced environment where every day brings a new challenge and the opportunity to make a lasting impact.The experience of being part of a world-class team that delivers seamless luxury travel experiences.
Your Mission:As the Operations Manager, you will be at the forefront of crafting high-value partnerships with prestigious brands, travel experts, and third-party suppliers. You will work closely with the guest relations, and operations teams to create co-branded partnerships, exclusive experiences, and high-end collaborations that elevate the overall guest experience.The Operations Manager will also provide administrative, operational and guest relations management for the operation of the allocated business unit with particular focus on journey planning (route management, excursion operations, route viability), guest planning (allocations, special requests, diets, communication, travel support) and guests relations services.Who You Are:
A strategic thinker with a proven track record of developing and nurturing partnerships, preferably within luxury, travel, or hospitality industries.A natural communicator with exceptional negotiation and interpersonal skills.A creative, detail-oriented professional who thrives in a luxury-driven environment.Passionate about delivering high-quality, exceptional experiences to a discerning clientele.....Read more...
Operations Manager - Luxury Travel Experience, £57k + Bonus We are looking for an Operations Manager to join an exceptional company that redefines high-end travel. As Operations Manager you will coordinate every aspect of the guest journeys, from meticulous route planning and special requests to managing supplier relationships. Your exceptional organisational skills and keen eye for detail will ensure seamless operations, providing an unforgettable experience for all guests.What You’ll Get:
Competitive salary and benefits packageThe chance to be part of an iconic luxury brandOpportunity to travel internationallyA vibrant and supportive work culture that encourages growth and development
What You’ll Do:
Lead and inspire the team, ensuring smooth communication across all departmentsDevelop and manage relationships with third party suppliersTake charge of planning and managing guest itinerariesManage bookings, contracts, and schedules for various exclusive journeys and excursionsOversee operational costs and ensure efficiencyCollaborate with PR and marketing teams for exclusive press events and high-profile trips
Who You Are:
A background in hospitality or luxury services, ideally within a travelFlexible to travel internationallyA natural leader with experience managing diverse teamsExcellent communication and organisational skillsA passion for delivering extraordinary experiencesAbility to juggle multiple tasks and thrive under pressureImpeccable attention to detail
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot com....Read more...
Facilities Manager – Luxury Country House Hotel, East MidlandsUp to £45,000 + BenefitsLocation: East MidlandsWe are looking for an experienced Facilities / Estate Manager with vast experience across luxury estates. This role plays a critical role in delivering the best experience to guests, someone who can understand business needs, problem-solve, bring innovation and deliver facilities solutions that are both high-quality and cost-effective.The Facilities Manager will play an integral part in leading and managing the sub-contractors on-site covering a wide range of services across the estate: Health and Safety compliance, facilities management, maintenance and grounds upkeep, CAPEX and special projects.Responsibilities- Ensure compliance with relevant local and national regulations, building codes, and safety standards. Maintain necessary permits and licenses for the facility.- Develop and manage budgets for the maintenance and improvement of facilities. Monitor expenses and identify cost-saving opportunities without compromising quality.- Ensure the hotel and resort facilities meet all health and safety regulations and maintain a safe environment for guests and staff.- Manage the day-to-day operations of the hotel and resort's facilities, including buildings, grounds, equipment, and utilities.- Ensure all facilities are well-maintained, safe, and in compliance with health and safety standards.- Identify and plan capital expenditure projects to enhance the property and lead special projects that elevate guest satisfaction.....Read more...
Senior Project Manager – Immediate Start – Business Change Birmingham- Hybrid 2-3 days per weekThe salary for this role is up to £67,500 per annumSenior Project Manager required for a leading client based in Birmingham. Our customer is seeking a Senior Project Manager to come on board and collaborate with the Transformation team, business stakeholders, and third-party suppliers to define and execute strategic transformation projects. These projects may include technology solutions, business process changes, and the development of new or improved products and services. The role involves balancing scope, time, cost, quality, and risk to ensure successful delivery.Key Responsibilities:• Develop an integrated plan of activities and deliverables to meet business objectives, providing a framework for project implementation.• Collaborate with stakeholders to identify change requirements and outcomes.• Define critical dependencies, resources, risks, budgets, and KPIs• Oversee assigned transformation projects and lead end-to-end project management from concept to completion. Responsible for the overall delivery and change plan, including managing all relevant workstreams, coordinating with internal and external stakeholders, and identifying and managing dependencies and risks, with appropriate escalation when necessary.• Develop and manage project budgets, timelines, and resources to ensure milestones are achieved on time, within budget, and meet agreed-upon quality standards.• Ensure all project deliverables meet agreed quality standards and align with business requirements and change frameworks. Manage project staff to adhere to relevant policies, procedures, and guidelines, while collaborating with management and cross-functional teams to develop and maintain project management processes.Key Skills:• Demonstrated success in managing and delivering large-scale multi-disciplinary projects from development through implementation and integration into business operations.• Experienced in the commercial sector, with a background in executing business transformation programs that improve guest experience, boost operational efficiency, and drive commercial success.• Proven expertise in staff management, leadership, motivation, and fostering team cooperation.• A strong influencer with the ability to negotiate across multiple stakeholders, demonstrating resilience, tenacity, and a commanding presence to drive outcome-focused transformational change• Project management qualifications, PRINCE2, APMG or PMI equivalent qualificationInterested!?! Please send your up to date CV to Emma Siwicki at Crimson for review.Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriendCrimson are acting as an employment business in regards to this vacancy.....Read more...
Regional Sales Manager, Premium Cocktail Solution Business, Midlands , Up to £50,000 plus Car Allowance and Commission My client is a premium cocktail solutions and mixology brand dedicated to elevating the cocktail experience across the hospitality sector. Their innovative products and services inspire creativity, cater to evolving consumer tastes, and set the standard for quality and presentation. They partner with some of the most renowned venues, working closely with mixologists, bar managers, and F&B teams to drive excellence through equipment, purees and mixes.As the Regional Manager, you will be a key driver in expanding their footprint across the Midlands. Focusing on new business development in the on-trade sector, you’ll leverage your existing network and deep industry knowledge to establish partnerships with premium bars, restaurants, and hospitality venues.Company Benefits:
Exceptional bonus, progression opportunities and car allowance.Hybrid working & Flexible working patternAutonomous working, additional holiday allowance.
The Regional Sales Manager responsibilities:
Drive new business across the Midlands, focusing on high-end on-trade accounts.Build and maintain strong, long-term relationships with key clients and partners.Collaborate with venues to develop tailored cocktail and mixology solutions that enhance guest experience.Deliver and exceed sales targets through proactive business development.Maintain a deep understanding of market trends, competitor activity, and consumer preferences.Represent the brand at trade shows, industry events, and networking functions.
The ideal Regional Sales Manager Candidate:
Proven track record in a similar role within the hospitality, beverage, or premium on-trade sector.Strong network of industry contacts across the Midlands.Passionate about cocktails, mixology, and high-quality service.Strategic mindset with exceptional sales and negotiation skills.Self-motivated, proactive, and results-driven.
If you are interested in having a chat about this role, please forward updated CVs to Mark at COREcruitment / mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Facilities Manager Location: Saxony, Germany Salary: €55,000 - €70,000 gross per year + bonus An established hospitality group is seeking an experienced Facilities Maintenance Manager to oversee maintenance operations at one of its locations in Dresden. This role is ideal for a hands-on professional with strong technical knowledge and leadership skills.Key Responsibilities
Develop and implement maintenance procedures and schedules to ensure smooth operations.Conduct regular inspections and address maintenance and repair needs.Coordinate with external contractors and vendors for specialized services.Manage maintenance budgets and control expenditures.Lead and supervise a team of maintenance technicians, providing training and performance evaluations.Oversee HVAC, plumbing, electrical, and other critical systems to maintain efficiency and compliance.Respond to maintenance issues and guest requests in a timely manner.Ensure compliance with safety regulations and implement emergency response procedures.Work closely with other departments to coordinate maintenance activities with minimal disruption.Support planned renovations or facility upgrades while maintaining daily operations.
Requirements
Proven experience in maintenance or facilities management, ideally within the hospitality industry.Strong technical knowledge of building systems, equipment, and maintenance protocols.Leadership and team management skills with the ability to train and motivate staff.Excellent organizational, problem-solving, and communication skills.Fluency in German and English is required.Must have the right to work in Germany (no sponsorship available).
Preferred Qualifications
Degree or certification in engineering, facilities management, or a related field.Experience using maintenance management software.Knowledge of energy-efficient and sustainable maintenance practices.
How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment
....Read more...
Full-Time; PermanentWage & Paygrade: $24.45 (PG 3) plus benefits enrollment.Date Posted: January 24, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for a hard-working and motivated individual to join our the PNE TicketLeader team under the direction of the Manager, Call Centre. Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues. The Box Office Supervisor will help oversee the operations of the Box Office, the Call Centre, as well as its respective agents. If you have a passion for the events industry and enjoy providing excellent guest experiences, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Supervisor your primary accountabilities will be to:
Supervisor on duty for various events located at the PNE and the Greater Vancouver Area, ensuring that all Box Office operations run smoothly and according to standard.Responsible for supervising and supporting an average of 2-3 call center agents daily and at events, troubleshooting any ticketing issues that arise.Resolve any patron issues that escalate in a professional and polite manner.Ensuring secure cash deposits at end of shift.Monitor ticket booth crowds and take appropriate action as required.Responsible for allocation of floats, skims, and ticket stock during events.Ensure that all Ticket Office staff are working in a clean and safe environment.Perform other related duties as assigned.
What else?
Must have successful completion of Grade 12.Must have 1-2 years previous supervisory experience.Previous experience handling cash, credit & debit cards, balancing documents, and performing various accounting duties.Previous experience working with event ticketing software is considered an asset.Background with guest service/ customer relations is required.Box Office experience is considered a definite asset.Must be proficient with utilizing MS Word, Excel, and Outlook.Must be capable of reading, writing and speaking English for the purposes of written or oral instructions, timesheets and documentation of work.Must be physically capable of walking and standing for extended periods of time.Ability to work under pressure in a fast-paced environment while maintaining a friendly attitude.Must be available to work varying shifts, evening and weekends required.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Senior Area Manager – Food Retail, up to £68,000 Are you looking for a step up into Regional Management in the next 12 months?An opportunity has arisen for a highly experienced Senior Area Manager to join a leading multi-site food retail/QSR operator in a pivotal leadership role. This is a chance to take ownership of a high-performing, high-turnover region and drive operational excellence across multiple locations.We are looking for a proven multi-site operator with the ability to lead, develop, and inspire large teams, deliver strong commercial results, and maintain exceptional brand and operational standards in a fast-paced, high-growth environment.The Role:
Oversee and manage a multi-site portfolio, driving operational efficiency and performance across all locationsLead and develop Restaurant General Managers to ensure high-performing teams across the areaTake full P&L responsibility, ensuring profitability and cost control across the regionDrive sales growth and commercial success through strategic planning and executionMaintain exceptional customer experience standards, ensuring consistency across all sitesEnsure full compliance with health, safety, and food safety regulations, minimising operational risksImplement operational and business improvement strategies to enhance efficiency and drive performance
The Ideal Candidate:
4+ years’ experience in multi-site management within food retail, supermarkets, or QSRA strong track record of delivering commercial success in a high-turnover, high-volume environmentExperience in leading and developing large teams, building a strong leadership pipelineA hands-on approach, with the ability to balance strategy and operational executionExcellent financial acumen, with a history of managing P&Ls and achieving sustainable profit growthA guest and people-focused leader, ensuring a culture of high performance, engagement, and accountabilityStrong change management experience, with the ability to drive transformation and operational improvements
What’s on Offer:
Competitive salary starting from £60,000Fully electric company carAnnual bonus based on KPIs and commercial performanceLong-term incentive planPrivate medical cover, online GP services, and additional health benefitsStrong career growth opportunities within an ambitious and growing business
....Read more...
Senior Area Manager – Food Retail, up to £68,000 Are you looking for a step up into Regional Management in the next 12 months?An opportunity has arisen for a highly experienced Senior Area Manager to join a leading multi-site food retail/QSR operator in a pivotal leadership role. This is a chance to take ownership of a high-performing, high-turnover region and drive operational excellence across multiple locations.We are looking for a proven multi-site operator with the ability to lead, develop, and inspire large teams, deliver strong commercial results, and maintain exceptional brand and operational standards in a fast-paced, high-growth environment.The Role:
Oversee and manage a multi-site portfolio, driving operational efficiency and performance across all locationsLead and develop Restaurant General Managers to ensure high-performing teams across the areaTake full P&L responsibility, ensuring profitability and cost control across the regionDrive sales growth and commercial success through strategic planning and executionMaintain exceptional customer experience standards, ensuring consistency across all sitesEnsure full compliance with health, safety, and food safety regulations, minimising operational risksImplement operational and business improvement strategies to enhance efficiency and drive performance
The Ideal Candidate:
4+ years’ experience in multi-site management within food retail, supermarkets, or QSRA strong track record of delivering commercial success in a high-turnover, high-volume environmentExperience in leading and developing large teams, building a strong leadership pipelineA hands-on approach, with the ability to balance strategy and operational executionExcellent financial acumen, with a history of managing P&Ls and achieving sustainable profit growthA guest and people-focused leader, ensuring a culture of high performance, engagement, and accountabilityStrong change management experience, with the ability to drive transformation and operational improvements
What’s on Offer:
Competitive salary starting from £60,000Fully electric company carAnnual bonus based on KPIs and commercial performanceLong-term incentive planPrivate medical cover, online GP services, and additional health benefitsStrong career growth opportunities within an ambitious and growing business
....Read more...
Senior Area Manager – Food Retail, up to £68,000 Are you looking for a step up into Regional Management in the next 12 months?An opportunity has arisen for a highly experienced Senior Area Manager to join a leading multi-site food retail/QSR operator in a pivotal leadership role. This is a chance to take ownership of a high-performing, high-turnover region and drive operational excellence across multiple locations.We are looking for a proven multi-site operator with the ability to lead, develop, and inspire large teams, deliver strong commercial results, and maintain exceptional brand and operational standards in a fast-paced, high-growth environment.The Role:
Oversee and manage a multi-site portfolio, driving operational efficiency and performance across all locationsLead and develop Restaurant General Managers to ensure high-performing teams across the areaTake full P&L responsibility, ensuring profitability and cost control across the regionDrive sales growth and commercial success through strategic planning and executionMaintain exceptional customer experience standards, ensuring consistency across all sitesEnsure full compliance with health, safety, and food safety regulations, minimising operational risksImplement operational and business improvement strategies to enhance efficiency and drive performance
The Ideal Candidate:
4+ years’ experience in multi-site management within food retail, supermarkets, or QSRA strong track record of delivering commercial success in a high-turnover, high-volume environmentExperience in leading and developing large teams, building a strong leadership pipelineA hands-on approach, with the ability to balance strategy and operational executionExcellent financial acumen, with a history of managing P&Ls and achieving sustainable profit growthA guest and people-focused leader, ensuring a culture of high performance, engagement, and accountabilityStrong change management experience, with the ability to drive transformation and operational improvements
What’s on Offer:
Competitive salary starting from £60,000Fully electric company carAnnual bonus based on KPIs and commercial performanceLong-term incentive planPrivate medical cover, online GP services, and additional health benefitsStrong career growth opportunities within an ambitious and growing business
....Read more...
Leisure Sales Manager - Luxury Estate, CotswoldsLocation: Hybrid (with travel to London & key UK leisure markets)Salary: NegotiableAre you a proactive, results-driven sales professional with a passion for the luxury leisure market? Do you have a flair for building relationships and creating tailored experiences for high-net-worth individuals and groups? We are seeking an enthusiastic Leisure Sales Manager to join a prestigious luxury estate in the heart of the Cotswolds. This hybrid role offers the perfect blend of working from the stunning estate and traveling to London and other key UK leisure markets to drive business and cultivate relationships.As the Leisure Sales Manager, you will be instrumental in promoting world-class facilities, securing new business, and growing the business presence in the luxury leisure market. Your ability to develop relationships with travel agents, concierge services, tour operators, and private networks will be key to driving direct and B2B bookings. This is your opportunity to bring your sales expertise to a renowned luxury destination!Key Responsibilities:
Promote and Sell: Represent this stunning hotel and venue to luxury leisure markets, offering unforgettable experiences for families, couples, groups, and exclusive brand collaborations.
Drive Business Growth: Increase direct bookings and build B2B relationships by connecting with travel agents, concierge services, tour operators, and high-net-worth networks.
Proactively Seek Opportunities: Identify new sales prospects, cultivate relationships with both warm and cold leads, and build a strong pipeline of potential clients.
Brand Ambassador: Attend luxury travel trade shows, networking events, and industry partnerships to showcase the estate and expand reach in the leisure market.
Tailored Packages: Collaborate with internal teams to create bespoke packages, seasonal offers, and unique guest experiences that appeal to luxury clientele.
Market Insight: Keep an eye on competitor activity and market trends, ensuring our estate is positioned as a top choice in the luxury leisure market.
Relationship Management: Use CRM tools to manage leads, track sales progress, and nurture long-term relationships with clients.
VIP Experiences: Organize familiarization trips, VIP visits, and special events to showcase the estate’s unique offerings to key trade partners and media.
What We’re Looking For:
A proactive and driven sales professional with experience in the luxury leisure market.
Exceptional relationship-building skills, both with clients and internal teams.
Ability to work independently while managing travel requirements and hybrid working.
Strong communication and negotiation skills, with a focus on achieving sales targets and business growth.
Experience with CRM systems and managing sales pipelines effectively.....Read more...
Part-Time; Event-BasedWage & Pay Grade: $19.91/hour (PG 33); plus 10% in lieu of benefits and vacationDate Posted: March 3, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for hard-working and motivated individuals to join our PNE Box Office Team and work under the direction of the Group Sales & Call Centre Manager. The PNE’s Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues. Box Office staff are responsible for day to day operations of various events at the PNE such as: Concerts, Events, Tradeshows, and any other events operated by the Ticket Leader Box Office. If you have a passion for the events industry, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Attendant, your primary accountabilities will be to:
Respond to patron inquiries regarding any information related to ticketed events such as: building information, directions, event seating, ticketing, parking and general concerns during the sales processMaintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and any other communication regarding event updatesDescribe venue layouts and seating locations to patrons when answering inquiriesBalancing & Accounting for credit/debit receipts for daily sales transactionsEntering new patron’s information into the database following policies and procedures established by the Center and updating existing patron information as necessaryOrganizing and distributing “will call” tickets and conducting light administrative dutiesCall customers to advise of event changes and/or cancellations as requiredPerform other related duties as assigned
What else?
Must have successful completion of Grade 12Previous experience with booking seats using a manifested seating map is considered an assetA minimum of one to two years’ work experience in customer service; prior knowledge or experience in box office operations, retail operations or call center operations is considered an assetMust have advanced proficiency with Microsoft Office (Outlook, Word and Excel)Previous experience with ticketing software considered an assetAbility to work in a fast-paced environment with changing requirements with easeAbility to work professionally, courteously and tactfully with guests and staff internallyMust be able to work a variety of shifts on a part-time basis which includes weekdays, weekends, and eveningsMust be available a minimum of 4 shifts per week, three weekdays and one weekend. Shift hours can start as early as 7:45AM, and end as late as 11:00PM.Candidates must undergo a Criminal Record Check
Who are you?
Excellent guest service skillsSkillful communicatorDetail-orientedStrong time-management skills
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Sales Manager - Branded Hotel in HounslowLocation: HounslowSalary: Up to £45,000 + BonusAre you an ambitious and motivated sales professional with a passion for hospitality? Do you have a knack for building relationships and driving revenue growth? If so, we want you to join our clients team as a Sales Manager, for an estalbished branded hotel in Hounslow.As a Sales Manager, you will play a key role in driving business development, creating long-lasting relationships with clients, and enhancing our hotel’s presence in the market. You’ll be at the forefront of the commercial success, ensuring that the hotel not only meets revenue goals but exceeds guest expectations. If you’re looking for an exciting challenge where you can grow and make an impact, this is the perfect opportunity for you!Key Responsibilities:
Develop and execute strategic sales plans to drive hotel revenue, focusing on both corporate and leisure segments.
Build and nurture relationships with corporate clients, event planners, travel agencies, and local businesses.
Identify new business opportunities and effectively target potential clients to maximize revenue.
Drive the sales process from lead generation to closing deals, ensuring seamless communication and follow-up throughout.
Represent the hotel at industry events, trade shows, and networking functions to promote the hotel’s services and brand.
Collaborate with the marketing team to create promotional materials and campaigns that support sales goals.
Regularly monitor market trends, competitor activities, and customer feedback to fine-tune sales strategies.
Work closely with the hotel’s operations team to ensure client satisfaction and smooth coordination of services.
Track and report on sales performance, achieving set targets and KPIs.
Ideal Candidate:
Proven experience in a sales or business development role within the hospitality industry, ideally with experience in a branded hotels.
Strong interpersonal and relationship-building skills, with the ability to engage and influence clients.
Target-driven with a track record of meeting and exceeding sales goals.
A proactive, self-starter with a can-do attitude and a passion for delivering exceptional results.
Good understanding of the London market and local business landscape.
Excellent communication skills, both written and verbal.
Strong organizational and time-management skills with the ability to juggle multiple priorities.
A team player with a collaborative mindset and a focus on delivering great customer service.
Proficiency in Microsoft Office and CRM systems.....Read more...
Full-Time; PermanentDate Posted: February 11, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are seeking a mechanically apt individual that has a passion for the Attractions & Entertainment industry; and the PNE. The Facilities and Grounds Maintenance Manager will be responsible for the management and provision of a range of Trade’s/technical services to ensure that the grounds and facilities are fully maintained, operational and safe for those utilizing the PNE site. With a strong focus on safety, the incumbent will contribute to developing and implementing preventative and predictive maintenance schedules using CMMS platform to driveThe Pacific National Exhibition (PNE) is looking for a proactive and organized Manager of Facilities & Grounds Maintenance to oversee day-to-day maintenance operations. This role is ideal for a strong leader with experience in facilities management, project coordination, and team supervision. The successful candidate will thrive in a fast-paced, time-sensitive environment, ensuring compliance with all safety regulations while keeping our facilities and grounds in top condition. Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsOpportunity to create lasting memories and friendships!
What will you do this year?In your role as Facilities & Grounds Maintenance Manager your primary accountabilities will be to:
Plan, manage, and oversee all aspects of facilities and grounds maintenance, ensuring infrastructure, buildings, and outdoor spaces are well-maintained, fully operational, and safe for visitors, exhibitors, and event attendees year-round.Develop and implement preventative maintenance programs for fleet, assets, grounds, and facilities to prolong lifespan and minimize disruptions.Build and lead a skilled and responsive Facilities & Grounds Maintenance team, providing clear direction, training, and resource allocation to support operational goals. Maintain safety standards, policies, and training programs for staff.Prepare, manage, and oversee operating and maintenance budgets, ensuring cost-effective use of resources while maintaining high service levels.Contribute to long-term strategic and business planning, set maintenance standards, and ensure adherence to regulatory requirements, industry standards, and safety protocols.Select, negotiate, and oversee external contractors, monitor work, and approve invoices. Prepare detailed cost estimates for capital projects, event preparation, and non-routine maintenance.Create and implement safe work procedures, conduct risk/hazard assessments, document corrective actions, and promote a safety culture within the team and across the site.Support technical event setup and teardown for a wide range of PNE events, including the PNE Fair, concerts, festivals, sporting events, community events, and tradeshows.Administer the Collective Agreement with support from People & Culture, handling employee issues, investigations, and disciplinary actions as needed.Respond to urgent facilities and grounds issues at any time of day or night to ensure operational continuity.Perform other related responsibilities as required.
What else?
Must have 5–7 years of progressive experience leading facilities, maintenance, or operations teams, including direct supervision in a hands-on environment.Strong understanding of facilities and grounds maintenance best practices, including safety protocols, regulatory requirements, asset management, and CMMS systems.Post-secondary degree, diploma, or certificate in Facilities Management, Engineering, Trades, Millwrighting, or a related field (or equivalent experience).Minimum 5 years’ experience managing maintenance or facilities teams in a multi-faceted, event-driven environment.Proven ability to oversee daily maintenance operations, including preventative maintenance, emergency repairs, and equipment upkeep.Strong leadership, communication, and team-building skills, with the ability to engage, motivate, and support staff.Skilled in troubleshooting, prioritizing tasks, and making sound decisions in a fast-paced, high-pressure environment.Experience working with unionized staff and external contractors, ensuring compliance and effective collaboration.Ability to oversee technical services while ensuring facility safety, efficiency, and adherence to standards.Successful candidates must undergo a Criminal Record Check
Who are you?
Versatile & AdaptableHighly OrganizedInspiring LeaderSafety DrivenDedicated & HardworkingCollaborative Team Player
Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $95,000 - $115,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds. Our Fair and Festival Team Profile
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way
What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team
Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration.
Leads the Business
Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly
What else?
Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check
Who are you?
Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
