Reservations Agent - Central London! Reservations Agent: Central London – Temp role! COREcruitment is working with a big restaurant group in London who are looking for a Reservations Agent to join them for 7 weeks! You will be responsible for booking, converting and dealing with day-to-day guest queries via the telephone. Requirements and Responsibilities:
Dealing professionally and helpfully with guests over the telephone and live chat with expected brand quality and standards.To meet expected KPIs and conversion targets set by management.Taking and inputting reservations accurately and efficiently.Maintaining a professional and positive work ethic. Delivering excellent guest service on the phone to all guests.Achieving monthly targets set by the business.Confirming reservations accurately and efficiently.Dealing with multiple restaurants as assigned by manager.Maintaining knowledge of sites, offerings, and company values.Being positive and responsive to any guest’s requests.Informing supervisors and managers of any complaints/ comments/ perceived issues from guests and deal with where appropriate.Being flexible to carry out any other reasonable duties and responsibilities within the job capability assigned as per the business needs.Supporting on additional tasks where required.Fixed Term Contract, with potential to become permanent.
If you are keen to discuss the details further, please send me your CV to sophie@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.....Read more...
Assistant General Manager
Salary up to £45,000 per year
Things to know:
A well-regarded Vegetarian neighbourhood Restaurant
Small but very well-regarded growing business
Things you will be doing as an Assistant General Manager:
Collaborate with the General Manager to oversee daily restaurant operations.
Lead and inspire a team to deliver exceptional service.
Manage reservations, guest relations, and overall customer satisfaction.
Uphold high standards of presentation and service.
Assist in strategic planning.
Contribute to the continued success of the restaurant.
You will be a great fit if you have:
Experience as a Restaurant Manager or Assistant General Manager role
Strong leadership skills
Ability to motivate and guide a high-performing team.
Passion for delivering an outstanding customer experience.
Excellent organizational and communication skills.
Adaptability to thrive in a fast-paced and prestigious restaurant environment.
LEGAL REQUIREMENTS
In line with present UK working requirements, all candidates are required to provide proof of eligibility to work in the UK.
Spayse’s undertaking is as a recruitment agent in this role and are bound by the requirements requested by our client.....Read more...
