Operations Director – Hospitality GroupLocation: MaltaSalary: circa €80,000 per annum plus benefitsOur client is a top operator in the hospitality industry that operates across Europe.This is a key position for the group and as the Operations Director, you will be responsible for operational delivery, service delivery, standards, compliance and commercial performance of the operations under your direct management.In this role, you will oversee :
Brand Management and StandardsFinancial ManagementOperational ManagementHealth and Safety ComplianceCustomer service and experienceHuman Resources and Team Development
You will be an integral part of the team and will support the growth and development of the business.Ideal profile
Extensive experience, at a senior level within the hospitality sector.Natural leader who is comfortable in the role of brand ambassador for the business.Someone who has a keen eye on detail, standardsPassionate, you have a personal commitment to hospitality, customer service & qualityPro-actively seeking opportunities and ways to maximize revenue and develop services offeredStrategic financial / revenue management and commercially mindedPossess strong commercial acumen, with experience in increasing profitabilityA person that puts the guest at the heart of all decisions while carefully balancing the commercial objectives of the business.Strategic thinker, highly organised, accountable and able to handle fast-pace and by large scale operations.Someone passionate about food and service, and who continually educates themselves on emerging trends and innovations.Excellent communication skills, both written and spokenGood decision making and problem-solving skillsEnglish fluency.
If you are interested in this great challenge, please contact beatrice @ corecruitment.com with your updated CV....Read more...
Job title: Director of OperationsLocation: BrusselsSalary: €6000 Bruto + kpi bonus + other perksStart: ASAPMy client is looking for a Director of Operations to join their team asap!Are you passionate about creating a brand, hands on and love everything operations then this could be a great opportunity to start 2024!Some of your responsibilities:You are the strategic business leader of the property's Hotel Operations.Responsibility may include Front Office, Recreation/Health, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance.Liaison between direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations.Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.To ensure the smooth and efficient operation of the hotel on a day-to-day basis through teamwork and customer focus.You act as the General Manager in his / her absence.Communicates daily with all department and team managers, VIPs, and other clients, to remain informed and involved.Participation in Management Group meetings.Attending and participating in other meetings as needed.Development of forecasting procedures and approves all forecasting on a monthly basis with General Manager.Work with General Manager and Chief Engineer to resolve any capital related items.Resolves problems with employees and customers on a daily basis.Some more Accountabilities would be:Managing ProfitabilityManaging Revenue GoalsLeading Operations and Department TeamsManaging the Guest ExperienceManaging and Conducting Human Resources ActivitiesAwareness of internal and external customer needsQualifications, Skills & ExperienceInternationally experiencedAffinity with a more refined lifestyle hotel requiredYour profile:Minimum 4 years experience in similar role in comparable property with sizeable rooms and meeting spaces.You have demonstrated the ability to always lead the teams by example.Ability to work with other Team MembersSuccessful track record of working in a collaborative/matrixed environment.Ability to always work on behalf of GuestsAble to evaluate and identify business opportunities for a businessNeeds to speak English - French or Dutch preferred ....Read more...
PROJECT MANAGER – KSA!We have been retained by this very well-established company to find them a PROJECT MANAGER for an expanding site in KSA!Reporting to an Operations Director, this role will ensure and guarantee the companies clients, their service satisfaction, HSE standards and company’s objectives through the application of the company’s standard operating procedures, the proper staff training and allocation, and administrative and cost management.Main Duties:
Responsible for P & L of the operations until the Unit Profit.Ensure at all times the client satisfaction and HSE compliance with group’s standards.Ensure with our Clients’ representatives and Operations Supervisor that we:
- Maximise the client satisfaction- Manage efficiently our human resources (productivity and quality)- Meet the cost targets and HSE standards- Initiate required trainingWe are interested in speaking to individuals with the following experience, skills and attributes:
Currently holding a similar job role in a quality focused remote site catering companyMust have a real eye for detail and very high level of service.Very strong experience in team & client management, operations, QHSE and financePreferably with Catering experience.Gulf experience is essential for this roleBusiness visa or work permit for KSA is a plus but not essentialRotation 3 month/1 month
Salary package offered: USD87k pa plus bonus expatriation USD20k pa plus potential 30% bonus and 3/1 month rotationGet in touch: michelle@corecruitment.com....Read more...
HR Manager Portsmouth, Hampshire | £55,000 per annum | Full-time, PermanentWe are actively recruiting for an HR Manager who will be accountable for delivering robust, commercially focussed advice and guidance in all employee relations and engagement processes in area of responsibility. As part of this role, you will lead for local rewarding policies, renewals, process, analysis and stakeholder management. This position will be based at our Fareham and Havant Site's.Main Responsibilities:
Foster and develop relationships with key stakeholders in the business and HR community. Become a trusted partner and critical friend to local leaders.
Drive HR transformation and operational excellence activities in area of responsibility and support the Head of HR in UK-wide initiatives.
Developing, coaching and advising managers and HR team members when dealing with employee relations issues in areas of responsibility and complex employee relations activities across the UK. To include performance management, attendance, conduct and other employee relations issues of varying complexity, to ensure the business needs are met within the legal framework.
Development and delivery of employee relations skills based training to enhance competency within the local organisation.
Delivery of global HR initiatives in to the UK, such as delivering leadership training
Lead for local compensation and benefits. To include internal and external stakeholder management, review of UK wide benefits, policies and practices, developing strategic recommendations to harmonise UK terms and benefits, gender pay gap reporting and analysis.
Actively advise on all C&B elements and processes (annual merit, off-cycle, and achievement bonus).
UK People trend analysis and action planning, including Gender Pay gap reporting and strategy development.
Support the identification and implementation of local organisational development and change – to include entity mergers/demergers, harmonisation and integration
Project work: lead on or support local projects as defined by the Head of HR/Regional HR Director
Support in developing, updating and implementing UK policies and practices in line with local legislation and compliance as well as business needs.
Lead local wellbeing initiatives and communications.
Identifying core business competency needs and helping to identify, implement and deliver local solutions in conjunction with PSH and BHR.
Identify management and leadership development needs and support the implementation of the relevant interventions using formal and informal techniques i.e. training courses and/or coaching and mentoring
Working with the local businesses on developing Employee Engagement initiatives to support cultural development with Business HR and global initiatives
The postholder must also be prepared to undertake other relevant activities as required in line with business/departmental needs.
The successful candidate will be required to undertake travel to relevant sites.
Development Responsibilities:
Enhances department and company reputation by accepting ownership for accomplishing new processes or standards based on organisation strategy.
Set short to mid-term operational plans exploring opportunities to add value.
Ability to demonstrate personal/professional ongoing development.
To lead, develop and drive talent within direct reports/ managers.
Education:
CIPD Level 7 or Degree in Human Resources
Demonstrable experience in HR Manager role within a large organisation
Strong ER experience, able to manage complex cases.
Industry background in Manufacturing, Engineering, Production or similar.
Strong stakeholder management skills, able to communicate clearly to all levels.
Ability to travel between Havant & Fareham on a weekly basis
The Company We are an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we put our hearts and minds into turning our purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. Wish to Apply? Please send a copy of your CV to Anna Curtis at Insignis Talent – ....Read more...