AV VC Desktop Support Engineer – My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE....Read more...
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Second Line Support Engineer based on a highly secure site near Reading.
Second Line Support Engineer Summary:As the Second Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site.
Other tasks include:
Speaking with suppliers to get pricing
Active Directory including password resets
Deployments and configurations
Network patching
Asset Management (including monthly fleet and stock audits.)
Essential skills & experience:
Experience supporting desktop and printer hardware
Active Directory experience
Active SC Clearance
Experience building laptops
If the Second Line Support Engineer role is of interest please apply now....Read more...
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Second Line Support Engineer based on a highly secure site in Erskine.
Second Line Support Engineer Summary:As the Second Line Support Engineer you will join the existing team responsible for providing desktop and breakfix support and technical assessment to over 7,000 end users on site.
Other tasks include:
Speaking with suppliers to get pricing
Active Directory including password resets
Building laptops/desktops
Deployments and configurations
Network patching
Essential skills & experience:
Experience supporting desktop and printer hardware
Active Directory experience
Active SC Clearance
Experience building laptops
Benefits:
Group personal pension – company will invest 3-6% of your salary
Life cover
Income protection
Critical illness
Healthcare
Dental
Holidays – 23 days with option to buy and sell
Childcare vouchers
Yearly pay reviews
Health cash plan
If the Second Line Support Engineer role is of interest please apply now....Read more...
.NET Software Engineer, C# - Financial Consultancy – Bremen, Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Azure, WPF, MVVM, Prism, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1970s, our client delivers cutting edge I.T solutions to banks. With over 70.000 employees in over 50 countries and strong partnerships with some of the most respected vendors across the globe (Microsoft, Oracle, SAP, etc), they have evolved into a modern consulting firm.
We are seeking 4 .NET Software Engineer to work on complex Greenfield .NET / C# software development projects within the banking arena. You will be given full project life cycle exposure and the opportunity to technically lead teams of up to 10 Consultants.
The ideal .NET Software Engineer candidates will have strong experience on the .NET framework. We can entertain applications from .NET Software Engineer candidates with experience in either web application development (.NET Core / ASP.NET MVC, C#) or windows / desktop development (C#.NET). All .NET Software Engineer applicants must have strong knowledge of SQL Server, T-SQL and stored procedures. My client can provide training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, WPF, MVVM, Prism, continuous integration, dependency injection, RESTful, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
This is a fantastic opportunity to join a prestigious consulting firm that can offer you a large variety of project work to keep you stimulated.
Location: Bremen, Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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NC/BK/BRE7595....Read more...
Software Engineer – Innsbruck, Austria
(Tech stack: Software Engineer, .NET 8, C#, C++, Git, Azure, Angular 17, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Developer, Architect, .NET Software Engineer)
Established in the early 1990s, our client is a leading provider of cutting-edge IT solutions to the exciting medical technology industry.
We're looking for 4 Software Engineers to work on innovative Greenfield .NET / C#/ C++ software development projects in the dynamic medical technology sector. You'll get full exposure to the project life cycle and the chance to lead teams of up to 10 Consultants.
Ideal Software Engineer candidates should have solid experience with the .NET or C++ framework. Whether you specialize in web application development (.NET Core / C# or C++) or windows / desktop development (C#.NET), we're interested. Strong knowledge of SQL Server, T-SQL, and stored procedures is a must. We offer training in various technologies and practices, including .NET 8, C#, C++, Azure, Git, Angular 17, Multithreading, RESTful, Web API 2, JavaScript.
Join us in this exciting journey with a prestigious consulting firm that offers diverse and engaging projects in the ever-evolving medical technology industry.
Location: Innsbruck, Austria / Remote Working
Salary: €45.000 - €75.000 + Bonus + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Austria and have the right to work in Austria even though remote working is available.
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NC/CS/INNS4575....Read more...
Desktop .NET Software Engineer - Leading E-Book Firm – Freiburg, Germany
(Tech stack: .NET Software Engineer, .NET 8, C#, WPF, Winforms, SQL Server 2022, Programmer, .NET Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Our client are a leading e-book firm who are on a mission to build the best reading experience, one that is both communal and personal, anytime, anywhere. Having recently opened their uber-chic offices in Munich, Germany they are looking to hire .NET Software Engineer at all levels to work on the development of a product that makes a meaningful, lasting difference in people’s lives.
We are seeking .NET Software Engineer candidates who are passionate about software development and all things tech. You should have a good grasp of: NET 8, C#, WPF, Winforms, SQL Server.
This is a great opportunity to work alongside smart, driven people who will inspire you every day. You will have the opportunity to form relationships with their investors, advisors and mentors - and the broader tech community. These experiences will provide you with the abilities necessary to grow with the firm, or one day start your own company!
Their benefits include: a company bonus, pension, healthcare, flexible holiday policy (they don’t count days), a well-stocked kitchen (with fresh fruit, snacks and drinks) and regular company outings: team dinners, trips to museums and galleries. They also run monthly book club lunches and discussions.
Location: Freiburg, Germany / Remote Working
Salary: €100.000 - €120.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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NC/TC/FREWPF100120....Read more...
Deskside Support Engineer
Polar Recruitment are currently recruiting on behalf of a global leader in the IT Services sector for an experienced Deskside Support Engineer to be based at a prestigious customer site, providing on-site IT support and remote support for customer satellite sites, including installation, support, and service/repair of IT Systems/equipment.
Deskside Support Engineer - Responsibilities:
Incident management & resolution
IMAC (Installations, Moves and Changes)
Onsite Hardware Break/Fix support (Dell) and manage OEM warranty provider
Remote support for satellite sites
Mobile device support
Maintain/update network infrastructure
Coordinate MFD and network Printer installs
Peripheral support
IT Asset/Stock equipment management
Instruct customers in the operation and maintenance of systems/equipment
Project support as required
Act as a central point of contact for the customer
Deskside Support Engineer - Skills & Experience:
Previous experience in a similar role providing Desktop and IT Hardware Break/Fix support.
Experience supporting Mobile devices, Printer/MFD’s and Peripherals
Experience supporting Windows10, O365, AD and SCCM
Knowledge of administering Windows Share\File permissions
Excellent customer facing and customer services skills.
Excellent communicator both face-to-face and remotely
Willingness to travel for projects if required.
Experience with ServiceNow and/or ITIL desirable.
The Deskside Support Engineer will be rewarded with an attractive salary and comprehensive benefits package including; Private Medical & Health Insurance, Company Pension, Income Protection, 23 days Holiday (rising to 25, plus the option to purchase/sell additional Holiday), Life Insurance and more, allied to superb career advancement opportunities with a recognised market leader within the IT Services space.....Read more...
.NET Software Engineer, C# - Financial Consultancy – Halle (Saale), Germany
(Tech stack: .NET Software Engineer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Azure, WPF, MVVM, Prism, Agile, SQL Server 2022, Programmer, Full Stack Developer, Architect, Softwareentwickler, Entwickler, .NET Software Engineer)
Established in the early 1970s, our client delivers cutting edge I.T solutions to banks. With over 70.000 employees in over 50 countries and strong partnerships with some of the most respected vendors across the globe (Microsoft, Oracle, SAP, etc), they have evolved into a modern consulting firm.
We are seeking 4 .NET Software Engineer to work on complex Greenfield .NET / C# software development projects within the banking arena. You will be given full project life cycle exposure and the opportunity to technically lead teams of up to 10 Consultants.
The ideal .NET Software Engineer candidates will have strong experience on the .NET framework. We can entertain applications from .NET Software Engineer candidates with experience in either web application development (.NET Core / ASP.NET MVC, C#) or windows / desktop development (C#.NET). All .NET Software Engineer applicants must have strong knowledge of SQL Server, T-SQL and stored procedures. My client can provide training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, WPF, MVVM, Prism, continuous integration, dependency injection, RESTful, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022.
This is a fantastic opportunity to join a prestigious consulting firm that can offer you a large variety of project work to keep you stimulated.
Location: Halle (Saale), Germany / Remote Working
Salary: €75.000 - €95.000 + Bonus + Benefits
Applicants must be based in Germany and have the right to work in Germany even though remote working is available.
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
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NC/BK/HAL7595....Read more...
Do you have a passion for creating software that powers innovative technology?
Holt Executive are partnered with a leading electro-optics design and manufacturing business, who are seeking an experienced Embedded Software Engineer to join their dynamic team.
If you are a highly skilled and motivated Embedded Software Engineer with a passion for embedded systems and a collaborative spirit, then this opportunity is for you!
Key Responsibilities for the Embedded Software Engineer:
- Play a key role in the entire software development lifecycle, from concept to coding.
- Working with Systems, Mechanical/Electrical and Electronics engineers as part of a team to ensure project success.
- Maintaining oversight of all software requirements and issues for a project
- Develop robust software with particular attention to fault management, fault reporting and health status of applications.
- Produce and maintain related supporting documentation (interface control documentation, input to user manuals, fault code lists and actions).
- Work directly with customers to integrate, commission, and troubleshoot software solutions, sometimes on-site.
- Understand the customers technical needs and concept of operations and feed this into wider project requirements.
- Work with the Project Manager, Technical Authority and Quality team as required to identify risks, issues, solutions, and opportunities.
- Ensure significant developments and actions are communicated to relevant personnel in the engineering team and provide technical input to the project manager to allow them to generate and maintain the project plan and monthly project review packs.
Key Skills & Experience Required for the Embedded Software Engineer:
Essential
- Strong degree in a related discipline
- Understanding of embedded software design and appreciation of associated hardware
- Understanding of developing desktop application and user centric interface design
Desirable
Embedded software/firmware:
- Experience of writing C/C++ for embedded applications and 16bit/32bit microcontrollers
- Experience of using STM32 processors and Keil uVision development environment and tools
- Communications such as Ethernet, RS422/UART, CAN, SPI etc.
- Hardware interfacing, GPIO, ADC, DACs etc.
- Some appreciation of motor control principles and theory
Windows/User interfaces:
- QT and QT Creator multiplatform development environment in C++
- Visual Studio C++ and C#
- Low latency programming techniques
- Networking (TCP/UDP)
General software:
- Use of source control, particularly SVN and GIT
- Use of Jira and Confluence for software requirements and task capture
- Experience of using unit testing tools and technologies
- Static code analysis
Company Benefits:
- 37.5 hour working week and lunchtime finishes on a Friday.
- 28 days annual leave.
- Christmas closure.
- Employee Help@Hand Service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service, and physiotherapy consultations.
- Life Assurance Policy, including Bereavement Counselling and Probate Helpline.
- Company Share Incentive Plan and Save as You Earn Scheme.
- Wellbeing initiatives, including access to the Aviva Wellbeing App and the addition of mental health support for all employees plus regular activities across our sites to support and promote well-being.
- Employee discounts scheme (inc access to an additional wellbeing hub).
- Excellent Learning & Development opportunities.
If your skills and experience match this Embedded Software Engineer opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com
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Job Title: Field Services EngineerBased at: Brighton Package:Starting £26,000 to £30,000 Job Summary Reporting directly to our Service Manager, the Field Services Engineer will join the Customer Operations Team as part of a team focused on delivering onsite technical resource for my clients educational institutions. You will be assigned a portfolio of approximately 15 schools and scheduled to visit 3 schools a day where you will provide both proactive and reactive technical support and consultancy. As the primary point of contact between the school and my client you will be expected to build strong relationships with the school Bursars and Heads. Being part of the Customer Operations Team, you will be periodically redeployed back at the clients main office to assist our remote support team. While we will expect you to be able to work autonomously, you will be part of a team of roughly 15 Field Engineers and 4 Remote Technicians. Utilising unified communications, you will always have the ability to collaborate with your peers on issues ensuring the best grade of service to our valued customers. Technical Skills
Network Troubleshooting (Hardware & Topology, TCP/IP)Understanding of Client/Server ApplicationsDesktop OS Installations & configurationHardware troubleshooting
Excellent understanding of desktop environments, including support for Microsoft Windows and Google Chrome OSMicrosoft Office 2013 to 365 (especially Outlook)Administration of Windows Server 2016 (especially Active Directory and Group Policy)Configuring and installing routers & firewallsExposure to ESS-SIMS beneficial
Attitude
Mature and professional attitude towards working in a sensitive educational environmentAbility to work both within a team and be self-motivated Logical approach to challengesAble to manage multiple tasks effectively and deliver within specified time framesHighly technical but customer focusedMust be presentable and personable
Due to the nature of this role the successful applicant will need a full UK driver’s license will be required complete a DBS check. To apply for this role or for more information and an initial telephone interview please send your CV to soniab@justit.co.uk or contact me directly 020 7426 9844
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Our client, Timeless IMS, has evolved over the last fifteen years from being an IT support company, supporting both single homes to large multi-site corporations offering Intelligent Managed Solutions across four key areas of technology; Intelligence, People, Security and Cloud. They are currently recruiting a Senior Technical Support Engineer. As the successful candidate:You will be responsible for managing and growing a technical team delivering first-class telephone, remote and on-site support to our customers across varying sectors. You will also be expected to complete project work in a team and independently to strict deadlines. You will resolve incidents using Autotask Service ticketing software. You will be required to monitor, manage, and contribute to the operation of our advanced RMM software. You will have several tasksPrimary, you will manage and grow their small technical support team and provide 1st to 3rd line technical support and onsite project work for their clients within set SLAs; this includes (but is not limited to): Monitor and analyse Service Desk performance metrics, identifying areas for improvement and implementing appropriate measures. Work alongside the operations manager to grow and develop the Technical Team Work alongside the sales department with pre and post sales queries. Manage and train technical staff and outsourced helpdesk. Respond to Client service requests by providing remote desktop and server support within support agreement targets (SLAs) Support Microsoft 365 issues and change requests. Create and maintain requests in our ticketing system raised by the customer via telephone and email. Manage own daily schedule by working through the service board and monitor, categorise, and setting the priority of incoming tickets Communication with customers required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Troubleshoot and resolve issues with Microsoft / MacOS operating systems Proactively review alerts originating from customer infrastructure Administer and support on-premises/Azure Active Directory Build and configuration of both physical and virtual machines Provide networking support for routers, switches, firewalls, wireless access points Monitor and manage security software and cloud tools (Microsoft 365/Watchguard) Backup creation and administration Perform preventative maintenance activities Maintain our documentation system Escalation of tickets to the relevant persons or team as necessary Keep customers regularly updated, both via our ticketing system and telephone Supporting Project Managers with the preparation and delivery of projects Complete project tickets and phases as assigned Make sure new/pending tickets do not exceed our SLA by picking up unassigned tickets Visit customer premises when necessary Stay up to date with advances in technology Place of Work Office Based – Ashford, Surrey Hours of Work Monday to Friday (8:30 to 5:30 with 1-hour lunch) Out-of-hours support (when required) Skills All candidates must have the following knowledge to an excellent level of the following skills and at least four years of experience in a similar role. Desktop and server hardware Microsoft Windows 10/11 Microsoft Office desktop apps (to the latest version) macOS (to the latest version) Microsoft 365, including Exchange, SharePoint, OneDrive, Teams and Azure Switches and firewalls Networking knowledge (TCP/IP, DNS, DHCP and VPN) Use and management of RMM software Network Security (Watchguard experience Preferable) Desirable Experience with building and/or maintaining a Service Desk Advanced networking (VLANs etc.) Active Directory / Azure Active Directory Microsoft Windows Server Multi-Factor Authentication Cyber Essentials understanding and compliance Endpoint Protection Personal Skills Clear and fluent English (written and spoken) Excellent customer service and communication skills Ability to manage and prioritise tasks Timekeeping and time management Work as a team and independently Self-motivated, resourceful, and keen to learn and share knowledge Ability to lead by example - developing and maintaining a respectful and inclusive working environment Ability to plan, organise and adapt to changing job tasks within own role Strong analytical, logical, and troubleshooting skills Strong efficiency skills, with the ability to multi-task in a fast pasted environment Flexible approach to working hours Qualifications At least four years of experience in a similar role (essential) CompTIA A+/Network+/Security+ (desirable) ITIL Foundation (desirable) Salary: Neg depending on experience....Read more...