Branch Manager
We are seeking a highly motivated Branch Manager / Depot Manager to lead our Bristol depot’s operations. As Branch Manager / Depot Manager, you will oversee all depot activities, ensuring excellent customer service, operational efficiency, and adherence to company policies. This role is perfect for someone with experience in distribution/ logistics / warehouse with a strong Team Leadership and customer focus.
This is an exciting opportunity for an experienced Branch Manager / Depot Manager to make a significant impact in a well-established company that in return can offer continued career development and attractive employee benefits.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: £45K to £50K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Manage and motivate branch / depot staff to improve service levels and meet KPIs through coaching and development.
Oversee distribution and customer service teams, collaborate with sales to achieve profitability, and optimise vehicle delivery routes.
Manage stock levels, lead quarterly stock takes, and make key decisions about inventory.
Deliver top-tier service, address customer complaints, and maintain a culture of customer-centricity.
Ensure compliance with health and safety regulations and company policies.
Implement corrective actions based on customer service reports and optimise logistics and operational performance.
Regularly update senior management on depot performance, new initiatives, and business needs.
Ideal Qualifications & Experience:
2-4 years’ experience in distribution/logistics management, with a proven track record.
Experience in change management and digital transformation.
Ideally have good knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Proven leadership, people management, and customer service skills.
Ability to analyse performance metrics and implement corrective actions.
How to Apply:
Please submit your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4245RC – Branch Manager....Read more...
Branch Manager
We are seeking a highly motivated Branch Manager / Depot Manager to lead our Bristol depot’s operations. As Branch Manager / Depot Manager, you will oversee all depot activities, ensuring excellent customer service, operational efficiency, and adherence to company policies. This role is perfect for someone with experience in distribution/ logistics / warehouse with a strong Team Leadership and customer focus.
This is an exciting opportunity for an experienced Branch Manager / Depot Manager to make a significant impact in a well-established company that in return can offer continued career development and attractive employee benefits.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: £45K to £50K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Manage and motivate branch / depot staff to improve service levels and meet KPIs through coaching and development.
Oversee distribution and customer service teams, collaborate with sales to achieve profitability, and optimise vehicle delivery routes.
Manage stock levels, lead quarterly stock takes, and make key decisions about inventory.
Deliver top-tier service, address customer complaints, and maintain a culture of customer-centricity.
Ensure compliance with health and safety regulations and company policies.
Implement corrective actions based on customer service reports and optimise logistics and operational performance.
Regularly update senior management on depot performance, new initiatives, and business needs.
Ideal Qualifications & Experience:
2-4 years’ experience in distribution/logistics management, with a proven track record.
Experience in change management and digital transformation.
Ideally have good knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Proven leadership, people management, and customer service skills.
Ability to analyse performance metrics and implement corrective actions.
How to Apply:
Please submit your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4245RC – Branch Manager....Read more...
Job Title: Depot Manager - HGV Truck Dealership
Location: Farnborough
Salary: Up to £65,000 per annum + Bonus + Company Car
Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients HGV Truck Dealership in Farnborough. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
As Depot Manager, you will be responsible for overseeing the day-to-day operations of the dealership, ensuring the highest standards of service, performance, and customer satisfaction. You will manage a dedicated team, drive business growth, and maintain a positive working environment.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Branch Manager, or Service Manager role, ideally within the HGV, automotive, or commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices is highly desirable.
- Full UK driving licence.
Why Join Us?
This is a fantastic opportunity for a driven individual to lead a successful depot and make a lasting impact on its growth and performance. Alongside a competitive salary, you will benefit from generous perks including a company car, healthcare for your family, and a supportive working environment.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4229RC – Branch Manager ....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4229RC – Branch Manager ....Read more...
You will support our Contract Admin team in day-to-day running of Havering Depot, and provide administrative support to the wider organisation, including the senior management team.
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems
Undertake administrative tasks using Microsoft Office applications
Assist in budgeting, expense tracking, and financial reporting activities
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers
Contributing to team effort by accomplishing related tasks as needed
Training:Business Administrator Level 3.
This is a work-based apprenticeship, and you will be support by FCC and Skillcert throughout the qualification. You will be directly mentored by your line manager at FCC and also monthly support from your tutor at Skillcert. Training Outcome:For the right candidate and on successful completion of the apprenticeship you will complete a formal review and if you pass this there will be on offer of full-time employment.Employer Description:FCC Environment –the waste and resource management company that looks at the bigger picture.
We care for both our customers and the environment. We help local authorities and businesses minimise the amount of waste that goes to landfill by transforming it into valuable resources, and we retrieve the full value of the resources we collect and process, so they can be used again and again. Waste that cannot be recycled, we transform into energy.Working Hours :Normal working hours are between 08:30 until 17;00 Monday to Friday which includes 30-minutes unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
A knowledgeable, skilled, & motivated team are eager to share their expertise on the theoretical & practical competences required for an esteemed career in the waste & resource industry.
As part of this fascinating position, you will be working alongside our expert teams to deliver our Recycling and Waste Collections Services throughout Central Bedfordshire
The apprenticeship shall offer an opportunity to gain a Chartered Management Degree (CMD) over a three-and-a-half-year period. The typical working week shall consist of:
Four days a week, you will focus on gaining practical experience in the operational environment, working under the leadership of experienced FCC employees, to achieve a thorough understanding of Bedfordshires Recyclables and Waste Collections Services Contract
This will include,
Supporting the Contract Manager and Contract Management Team to deliver recyclables and waste collection services in line with all reporting parameters
Supporting data input, analysis and reporting activities
Scheduling and monitoring operational activities
Communicating with all stakeholders, including the council, operational teams, and FCC management
The operation of depot facilities, workshop facilities and the associated ‘back office’ activities
Implement and maintain all FCC integrated management systems, including health and safety management systems
Supporting the delivery of Social Value and Carbon programmes
The commercial and regulatory environment governing all these activities
And
One study day, to successfully complete the curriculum requirements of the CMD qualification, as set by Arden University
Training:The qualification you will be studying is:
A Chartered Management Degree Apprenticeship
You will be employed 4 days per week within the working environment: Predominately Central Bedfordshire Municipal Collections Division
The remaining day is a study day.
Training Outcome:Once the apprenticeship is completed, we would expect you to be placed within FCC, or applying for our relevant supervisor/manager vacancies, where continued training and development will be given.Employer Description:FCC Environment is one of the UK's leading waste and resource management companies employing more than 3,500 people. We provide a range of services, from collecting business and municipal waste to quarrying, recycling, and processing. We generate green energy from waste, recycle waste into new materials, promote reuse though our reuse shops and play a leading role in maintaining the circular economy. We are now on the lookout for Management Degree Apprentices to join our ever-growing business.Working Hours :Monday to Friday.
The start and finish times will depend on your divisional sites and their contractual requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Full Manual Driving License,Own your own vehicle,Able to travel between sites....Read more...
Collections
Collect daily route and special instructions
Ensure that you have any mail that requires returning to customers prepared for delivery that day
Ensure collections are done within the agreed window time.
Highlight any collections that are going to be late and the reason for the delay to the Van Fleet Team.
Replenish all trays collected one for one
Ensure that the Collection E Docket is completed accurately, correctly and that it is signed by the customer
Ensure that the trays are stacked within the van in an organised manner
Deliver all collected post to the Sortation Centre immediately once collections are completed
To have a flexible approach to work in order to fit the fast paced changing working environment at Whistl
Customer Service:
Provide all customers of Whistl with an outstanding level of service at all times
Any queries or information gained from the customer at the point of the collection to be passed on to the Van Fleet Team to be actioned
Provide customers with support and information in the preparation of the mail
Maintain a professional manner whilst on site at collection points and at depot
Vans:
Keep your vehicle clean and tidy and at all times
Always ensure that your vehicle is kept topped up with fuel and oil and is fully compliant according to company policy
Perform general vehicle maintenance and report and defects to the Transport Manager
Ensure that your vehicle is kept in a safe location, locked and with nothing valuable left in the vehicle over night
Key skills:
Knowledge of the local area and road networks
Able to work to strict deadlines
Must be flexible and be able to work alone
Be able to communicate at all levels
Experience:
Experience of working with the public
Previous experience of courier work would be an advantage but not essential
Essential:
Must have no more than 3 points on driving licence
Training:
Training will be given on the job and by one to one coaching on Teams
Training Outcome:
Could progress to HGV Driver or Transport office roles
Employer Description:We are a delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in mail services handling over 50% of business mail in UK. Our mail expertise supports our continued growth in parcel delivery and ecommerce markets, combined with our unique advertising portfolio across Doordrop Media.Working Hours :Mon - Fri, 12.00pm -7.00pm approx. Occasional Saturdays may be required.
A flexible approach to hours would be preferable.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Perform related duties as assigned by Operations Manager
Maintain compliance with all company policies and procedures
Complete Palletways exceptions before 13:00 noon daily
Book in pallets for next day delivery/collection
Log all ADR recharges and each Monday log onto palletways portal
Go though ADRs assigned to Darcica and challenge after investigation if Darcica not at fault
Periodically monitor all Customer Service email inbox (plus any others required if cover needed) and respond to all emails in a timely manner
Forward incoming emails to relevant people where required
Deal with incoming telephone queries/enquiries
Deal with parcel queries/enquiries including locating missing parcels, submitting claims and liaising with customers
Add all claims and the progress to the claims log
Go through exceptions on hold daily and log with carriers where necessary. Update customers if needed
Check over and respond to Bonus Malus exceptions report challenging where possible
Liaise with each carrier regarding parcel queries/enquiries
Set up parcel/pallet consignments and print labels
Deal with pallet queries, either from customers or Depots
Assist in locating any pallets if not showing as at depot, where required
Make/confirm delivery and collection arrangements with customers
Ensure timely communication with all drivers to update with changes to delivery or collection requirements
Assist with company driver queries regarding:
Delivery failures
Unable to contact customers
Unable to get to or locate delivery point
Issues where the delivery point is closed
Liaise with fulfilment customers regarding:
Ensure all orders are on the IT system
Deal with any queries
Set up and track third party collections
Ensure each third-party collection is correctly charged to the correct customer
Complete a customer manifest of all parcels at cease work
Complete a carrier manifest of all parcels at cease work
Training:Customer Service Practitioner Level 2.Training Outcome:At Darcica Logistics we believe in promoting from within the business and as such 70% of progression have been invested into current employees either to excel in their current position with courses and qualifications or to move into another department if there is a genuine interest.Employer Description:Darcica Logistics – Driving towards a better future.
At Darcica Logistics, we’re more than just a delivery company –
we’re a family-run business built on trust, care, and a commitment
to doing things the right way. Based in the heart of Oxfordshire,
we’ve grown into a dynamic logistics provider that’s making waves
in the industry for all the right reasons.
What sets us apart? Sustainability is at the beating heart of
everything we do. From eco-conscious delivery solutions to
supporting green innovations in our operations, we’re on a mission
to drive change and make a positive impact – not just for our
customers, but for the planet tooWorking Hours :Monday to Friday, Lunch break 1-hour (unpaid), working hours TBCSkills: Communication skills,Problem solving skills,Team working,Patience,Microsoft 365 experience,Empathy,Polite telephone manner,Positive mind set....Read more...
