Duties include:
Debt management and collection of customer accounts
Responsible for own section of ledger
Achievement of agreed collection targets
Provide reports on performance of accounts
To control and monitor the daily debt
Monitor cash allocation and propose corrective action on allocated accounts where needed
To ensure correct procedures and processes are in place as per the credit policy established to chase payments from customers on a regular basis
To escalate serious issues to the Team Leader or the Credit Manager
To ensure all daily tasks are achieved, i.e. unallocated cash, taking accounts off disputes, chasing customers when a promise to pay date fails to result in payment
Ensure that your customers are your first priority and excellent customer service is delivered at all times
Manage a high-level workload and pick up any ad hoc projects to support the department
Ensure that all Business Operational Manager queries are resolved within agreed timescales
Training:Credit Controller and Collector Apprenticeship Level 2: This credit controller and collector apprenticeship is designed to develop the core knowledge, skills, and behaviours in credit management and collections principles, regulatory requirements, and professional standards, and enable an apprentice to apply these within their everyday role. It’s a great introduction to a career in credit control for both new employees and existing talent across all sectors and within a range of organisational functions including operations, policy, sales, financial risk and customer relationships. Our Credit Controller apprenticeship programme integrates two modules of technical training delivered in partnership with the Chartered Institute of Credit Management (CICM) to achieve the Certificate in Credit Management. This is a fantastic opportunity to build technical knowledge which is supported by work-based experience. Training Outcome:Future roles such as Internal grading system or Aspiring Manager Programme following the apprenticeship.Employer Description:We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands. Rentokil is the world’s leading commercial pest control services provider. Initial is the world’s leading commercial hygiene services provider.Ambius is the world’s leading commercial provider of plants and scenting.Working Hours :Between 0900 - 1800, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
