Applications Engineer required to support Automotive Engineering clients exploit precise navigation, GSM / GNSS technologies leveraged with other instrumentation to gain insights on cutting edge transportation systems such as: ADAS, driverless cars, accident avoidance, energy usage optimisation, EV, drone and others. Your everyday will be providing market leading and innovative solutions to solve novel and real-world problems for customers.
You will have strong a Engineering foundation, knowledge of electronics ideally with practical mechanical experience and the ability to understand and adapt existing products to meet Automotive Engineering customer requirements.
Skills
Navigation, drive assist, RF signals and or GNSS exposure.
Degree in a Maths, Physics or Engineering related subject or equivalent experience.
Electronics and computing experience.
Written and oral communication proficiency.
Aviation, automotive or space industry knowledge.
Responsibilities
Translating high level requirements into a specification for hardware, firmware and software engineers to work from.
User Acceptance testing new products and new features before handing over to the Test team for sign off and release.
Pre-sales and post-sales support for larger customers or complex requirements.....Read more...
Senior Design Engineer
The company, a full system life-cycle manufacturer of secure communication systems, antennas, image technology and embedded computing are looking for a Senior Design Engineer to join their growing team in Redditch. Their products can be found transmitting high bandwidth data across hostile terrain, enabling secure ticket sales on trains, processing colossal amounts of data or gathering scientific insight in the cold and crushing depths of the ocean floor!
The successful Senior Design Engineer will be joining a company that really care about their staff, placing safety as their number one priority. They will also be entitled to a very lucrative benefits package as well.
Senior Design Engineer Responsibilities:
- Full Product Lifecycle Ownership:
- Evaluate and interpret project technical requirements to develop innovative concept architectures and designs.
- Design and develop hardware solutions from initial concept, through qualification testing, to final implementation and integration.
- Ensure all customer requirements are meticulously met throughout the development process, demonstrating successful completion of Verification and Validation activities.
- Support the creation of comprehensive test strategies and plans for formal qualification testing (including shock, vibration, EMC, and safety).
- Produce and maintain all necessary design documentation.
- Collaboration and Communication:
- Play an active role in key milestone events like internal and customer-facing Design Reviews.
- Support the build of initial prototypes and qualification systems.
- Support other Engineering Team members by sharing design information as required.
- Business Acumen:
- Possess knowledge of Project, Product, and Business lifecycles, understanding Engineering activities at each stage.
- Provide support, as required, to other areas of the Business.
- Supplier Management:
- Work with external suppliers and manufacturers, maintaining strong working relationships.
- Essential Skills:
- Experience in an Engineering environment, ideally defence-related.
- Designing products for harsh environments (shock, vibration, thermal extremes).
- Working knowledge of Military Specifications and Standards (advantageous).
- Extensive knowledge of Electrical/Electronic/Computer components and systems.
- Knowledge of Mechanical Engineering fundamentals, processes, and standards.
- Good understanding of EMC, particularly in design.
- Experience of designing for longevity and usability/through-life support (Human Factors and Integrated Logistics Support).
- Proficient in creating accurate and professional documentation.
- Understands configuration control, change management, and security marking aspects of all types of documentation and drawings.
- Experienced in managing own work and able to prioritise tasks to meet milestones.
- Working effectively in a multi-disciplined environment (mechanical, electrical, electronic, safety, human factors, security, software etc.).
- Strong attention to detail, conscientious, and takes pride in work.
- Able to work as part of a team as well as on own initiative.
- Fully conversant with Microsoft Office Suite.
- Eligible for SC Clearance.
Additional Expertise (advantageous):
- Knowledge of EU/UK safety and CE regulations.
Senior Design Engineer Rewards and Recognition:
- Competitive Compensation: Enjoy a competitive salary and benefits package.
- Time for You: Take advantage of generous paid time off, increasing with tenure, to relax and recharge.
- Financial Security: Plan for the future with a company-matched pension plan and the opportunity to participate in an Employee Share Scheme.
- Overall Well-being: Maintain your physical and mental health with access to a comprehensive healthcare plan, gym discounts, and an Employee Assistance Program.
- Lifestyle Perks: Save money on everyday expenses with retail and travel discounts, a cycle-to-work scheme, and an EV scheme.
- Growth and Development: Feel valued and supported in your career with opportunities for advancement and skill development. (This last benefit can be implied by the responsibilities listed).
Senior Design Engineer's please apply or if you do have any questions please email liam.nother@holtengineering.co.uk....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...
Network Operations Technician| Telecommunications | Gibraltar office based
A rare opportunity has arisen for a Network Operations Technician within our Network Operations team, for a skilled, technically minded individual, to form part of the team. The role provides opportunities for development and exposure to the breadth of technologies that support the network. As Network Operations Technician, you will be required to provide technical support and network supervision across various fields, including our RAN (2G/3G/4G/5G networks), International transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.
What's on offer to you?
Genuine career progression
Great benefits
Lots of new technology projects
What You Will Be Doing
Monitoring of the company’s entire technology estate, through our internal omni- channel monitoring platforms
Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.
Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.
Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.
Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.
Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.
What You Will Need to Succeed in This Role
Preferable: A Bachelor’s Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.
Alternatively: Proven track record working within a networking/telecommunications environment.
Experience working within a technical operations capacity would be beneficial.
Ability to work within a demanding environment
Excellent communication skills, comfortable managing customer expectations and meeting customer demands
Flexibility and ability to work well as part of a team
A desire to develop and leverage an excellent and rare opportunity to work for Gibraltar’s largest technology provider
Keywords: Network Operations Technician | Gibraltar |Telecoms | Network....Read more...
£25,000 + Benefits
Due to substantial sustained financial success, a highly organised, multi-tasker with an understanding of office and sales processes, is required to provide a broad ranging, client focused sales and office support and coordination service to a fast growing, highly regarded business in the financial services sector.This office-based role provides vital support to the sales team allowing them to manage and close a greater volume of enquiries and orders. Delivering full office support and sales order processing, the successful applicant will have previous experience in a similar wide-ranging sales support role with the ability to provide a high-level administrative sales support function. A genuinely customer focussed attitude and strong MS Office skills are essential in order to maintain our client’s reputation for service excellence.Key Responsibilities
Database management
Submitting client finance applications to lenders
Communicating lender decisions with sales staff and clients
Liaising with manager to identify alternative proposals where required
Speaking to suppliers for invoices
Producing finance documents & sending to clients
Working with the director to plan and implement marketing materials
Diary management & booking meetings for the Director
General office admin
Answering inbound telephone calls
Key Skills & Experience
Previous sales or general office administration experience
Highly organised with attention to detail
Excellent written and verbal communication skills with the ability to prioritise and organise
Positive, pro-active and flexible approach
Well presented and customer focussed
Excellent level of attention to detail and accuracy
Desire to excel and develop within the role and the company
This is a fantastic opportunity for a dynamic, highly organised Sales Office Administrator to join a highly successful and well-established organisation at a time of exciting, sustained growth. A negotiable salary based on experience is on offer in addition to an attractive benefits package. Apply now!....Read more...
SEND Support Officer
About the Role
Camden Council are seeking a highly motivated and organised SEND Support Officer to join their team.
Role
Undertake a range of administrative duties to support teams and ensure a high quality, customer-focused and value for money administrative service
To be able to keep accurate records of work and manage data and recording systems, including cross-referencing EXCEL spreadsheets to ensure information is recorded in such a way that the local authority can comply with and report on statutory responsibilities
To be able to manage relationships with client groups to be able to gather relevant information
To maintain accurate and administrative systems including electronic and manual information management systems
To process annual reviews for children and young people
To visit schools and maintain contact with families
Carrying out the statutory assessment processes
Job Requirements
Experience in administrative support roles
Experience within SEN
Experience in processing Annual reviews for children and young people
Experience in carrying out the statutory assessment process
How to Apply
If you are interested in this exciting opportunity, please submit your CV
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Tenancy Enforcement Officer Greenwich, London Temporary, 3 months (Possibility to extend) Full Time, 35 hours Please note this is a full-time office-based role.Tenancy Enforcement Officers play a vital role in ensuring the proper use of accommodation and maintaining a peaceful living environment for our residents. We are seeking a proactive individual who can effectively manage tenancy and neighbourhood issues, enforce tenancy conditions, and deliver exceptional customer service.Key Responsibilities:
Manage tenancy and neighbourhood issues for a designated group of dwellings.
Conduct home visits, block visits, and outdoor work to address nuisance and anti-social behaviour.
Proactively enforce tenancy conditions and take robust enforcement action when necessary.
Liaise with other agencies and Registered Social Landlords to ensure common standards are maintained.
Identify and support vulnerable residents, coordinating services to address their needs.
Promote community engagement and encourage residents to take responsibility for their environment.
Refer suspicions of unauthorised occupation to the relevant team for action.
Provide support to those experiencing anti-social behaviour, hate crime, and domestic violence.
Maintain regular contact with agencies and partners to create safer communities.
Take prompt and appropriate tenancy enforcement action, including issuing Fixed Penalty Notices.
Demonstrate in-depth knowledge of tenure rights, legislation, and legal processes related to tenancy changes.
Requirements:
Excellent customer service skills.
Ability to work independently and under pressure.
Strong communication and interpersonal skills.
Knowledge of relevant legislation and procedures.
Flexibility to work occasional evenings and weekends.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk....Read more...
ServiceNow Specialist (SC/DV Security Cleared)
Polar Recruitment are currently recruiting on behalf of one of the worlds’ leading IT Services providers for a ServiceNow Specialist to implement ServiceNow ITSM at a prestigious customer site.
ServiceNow Specialist responsibilities
As part of the implementation project team, build and deliver solutions
Completion of enhancement/new functionality requests
Build Service Catalog items & workflows
As requested, lead aspects (e.g. demos/training/solutions) of the overall development to deliver successful outcomes for the customer.
Assist ServiceNow admin support if required
Coach/mentor more junior colleagues
Produce high quality documentation
ServiceNow Specialist skills & experience
Essential;
Active Security Clearance at SC/DV level, and able to attain DV level clearance.
Experience of maintaining and developing ServiceNow ITSM
ServiceNow development experience (Business Rules/Client Scripts/Workflows/Form Design/UI Actions/Service Portal etc.)
Scripting experience
Strong knowledge of ITIL
Familiar with Agile/Waterfall
Excellent written & verbal communication skills
Desirable;
ServiceNow certification
Experience of other ServiceNow modules/applications (CSM/HRSD/FSM).
ServiceNow integration experience
Virtual Agent development
The ServiceNow Specialist will be rewarded with an exciting role with a global lead in the IT Services space, along with excellent career advancement opportunities including access to a large library of training courses & accreditations to support personal and technical development.
In addition to an attractive salary, the ServiceNow Specialist will also enjoy a comprehensive benefits package including Private Medical & Health Insurance, Company Pension Scheme, Income Protection, 23 days Holiday rising to 25 days, Life Insurance, and will also have access to on-site facilities including a Gym, Café, and Costa Coffee. Some flexible (hybrid) working will also be available after initial training.
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Java backend developer - Fintech, Central London, £70-75K + bens. You should have a strong background as a Java backend developer with experience of Spring, Kubernetes, Microservices and have built & maintained highly scalable and secure web applications and APIs ideally working for a Fintech.
Role responsibilities:
• Build and maintain highly scalable and secure web applications, services, and APIs.
• Collaborate with Product Managers and stakeholders to gather and refine specifications and requirements.
• Collaborate with Support and CSM functions to troubleshoot and debug customer issues.
• Participate in code reviews to maintain code quality, promote knowledge sharing, and ensure high development standards across the organisation.
• Write well-structured, reliable, efficient and easily maintainable code.
• Learn about Open Banking and PSD (Payment Services Directive) and the different things you can build with the APIs provided.
Your background / experience:
• You have experience with Java and Spring Framework.
• You have experience with Kubernetes and micro services.
• You can comfortably debug a distributed system e.g. using distributed tracing.
• You can design a RESTful API and list all the pros and cons of your design.
• You have an API-first product mindset: you care about customer outcomes and you like to listen to their use-cases before diving into code.
• You can drive an initiative on your own, and you are also able support your team's goals.
• You have a Bachelor's degree in Computer Science, Engineering, or related field experience.
• You are driven and curious. You ask questions and you strive to understand.
• You understand that the team will have different strengths. You're happy to learn from them and to share your expertise.
• You are comfortable with the pace, ambiguity, and the need to be a self-starter that comes with working in a start-up.
Bonus experience:
• You have worked with PSD2 or Open Banking technologies before
• You are familiar with reactive programming
This role requires just 1 day a week in the office.
This Java Backend Developer role is based in Central London and pays c£70-75K base + pension, BUPA.
....Read more...
JOB DESCRIPTION
GENERAL SUMMARY:
Modern Recreational Technologies, a division of RPM Corp, is seeking an experienced Vice President of Sales for our Marine Segment. The VP of Sales will be responsible for maintaining and growing our four leading brands (Pettit, ®, Tuff Coat™, Woolsey®, and ValvTect®) within the Marine segment. The successful candidate will demonstrate excellent sales and business management including financial business knowledge, project management and people leadership experience. Candidate will be responsible for hiring and managing a sales and technical team as well as maintaining a sales and expense budget. This is an excellent opportunity to join a fast-growing team in the recreational market segment. MRT owns several leading brands in three recreational market segments: including marine, motorsports & RV, and Aquatics & Parks.
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Support sales and technical staff with training and development. Develop, create, and execute new business agreements with core end user customers. Develop and maintain relationships with senior executives at key distributors, resellers, and key accounts. Set pricing and customer agreement standards. Business development strategist for expanding markets and geographical segments. Maintain expense management standards within the segment. Collaborate on new product innovation cycles and voice of customer. Consultative support for acquisitions and new business opportunities. Engage in industry networking events and opportunities. Member of MRT leadership team.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required:
Minimum Requirements:
4 Year Degree Required, master's degree Preferred. 10+ years of previous sales management or key account experience in Recreational market segments or similar Concentration in Marketing, Finance, or business preferred
Desired requirements:
Ability to develop sound business proposals, strong oral and written communication skills Excellent negotiation skills Networking proficiency Business and financial acumen Ability to present professional concise business proposals and presentations Proficient in Microsoft Word, Excel, PowerPoint, project management software Previous marine, motorsports, RV, or aquatics industry working experience
Reasoning Ability:
Strong problem solving and analytical skills are necessary Strategic thinking and rationalization CERTIFICATES, LICENSES, REGISTRATIONS none required
WORK ENVIRONMENT:
The job requires frequent travel to customers, which includes the necessity for overnight travel considerations. Due to the travel requirement candidates should be comfortable with extended travel and driving time to company and customer sites. The work environment for this position varies widely based on the customer segment and business goals. Settings can range from office to facility business meetings. Candidates should be comfortable in a variety of business settings.
KEY PERFORMANCE INDICATORS (KPI)
Business Segment P&L performance Brand strategy margins New product launches Annual New contract business value Gross profit targets Business objective targets Employee engagement survey results Apply for this ad Online!....Read more...
COMMERCIAL ACCOUNT HANDLER MANCHESTER Up to £45,000
THE OPPORTUNITY: Get recruited are so proud to be representing one of Manchester's most well known insurance brokers who are looking to add a number of experienced SME and Corperate Account Handlers to their highly successful team which is now expanding.As a well established business of over 40yrs, our client pride pride themselves on the service they offer to their customers. They have a passion for supporting, training and nurturing their team to help them grow. As an Insurance Account Handler you will be working in a fast-paced environment working with various clients to arrange cover for both new business and renewals. You will also benefit from support to complete your CII, internal support and training and the opportunity to work with some of the most experienced Brokers and Account Execs to improve your knowledge and progress your career.This is a fantastic opportunity for a driven individual from an Account handling / Broking / Insurance Broker background to join a thriving an rewarding business who are one of the best in their field.
ACCOUNT HANDLER RESPONSIBILITIES:
Provide a market leading broking service, focused on providing quality customer service and positive outcomes for their clients.
To develop a strong working relationship with your brokers, our insurers and other service providers.
To trade with insurers to obtain best possible terms for our end customers.
Understand our brokers and end customer’s needs and the challenges they face.
Take a proactive approach to problem solving.
To add value to our customers at every interaction.
To deal with problems constructively, looking to solve the root cause of day to day issues faced, engaging with the team leaders and management.
Support team leader, undertaking tasks delegated where required.
To support the business placement strategy laid out by the Insurer Relationship & Placement Manager.
Adhere to the Broking Team Standards for both new and existing business.
THE PERSON:
3 years + of Commercial Account handling or Broking experience
GCSE or equivalent education is required, with A Level, degree level education
CII qualifications being preferable but not essential. Experience and use of MS Office is required, and prior experience of using Broking software world be preferable but not essential.
Strong influence and negotiation skills will be required when dealing with insurers and Brokers.
TO APPLY: If you are an experienced Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
German / English Speaking Customer Support Consultant
Location: Ringwood, Hampshire (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday – Saturday 8.00am – 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!....Read more...
German / English Speaking Customer Support Consultant
Location: Docklands, London (Hybrid Working)
Basic Salary: £29,286 per annum + bonus
Hours of work: 40 hours per week (Shifts between Monday – Saturday 8.00am – 8.00pm)
This is a fantastic opportunity to work as a bilingual German & English-speaking Customer Service Consultant for various products that this company offers.
Main Responsibilities:
To answer the phone promptly and professionally when required.
To respond to emails and live chat promptly and professionally.
To work closely with the Team Leader to ensure client expectations are met.
To display a professional manner to clients at all times, whether in person, by phone or in writing.
To continually look for ways to improve performance.
To be well organised, professional and reliable.
To work flexibly between the hours of 8am and 8pm, Monday - Saturday.
To demonstrate a willingness to learn and have fun at work!
Skills and experience required:
German and English written and verbal communication essential
Excellent telephone manner
Excellent numeracy and literacy
Excellent customer service skills
Good analytical, decision making and problem solving abilities
Previous call centre/back office experience (desirable)
In return our client offers:
A fun and sociable team environment working culture
50% discount with More bus for monthly and quarterly tickets (Easy connections in and around Bournemouth and Salisbury to Ringwood.)
Pension Scheme with Standard Life
Life Insurance
Eye test vouchers and discounts
Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 sites globally)
Involvement with local charities and fundraising days
Campaign specific benefits including discounts, incentives and prizes
Free car parking
Cycle to work scheme
So if you are looking for your next opportunity in a multi-lingual team, APPLY TODAY!....Read more...
We are looking for a Sales Engineer to work on a permanent basis near Ashton Under Lyne.
Salary is c£32-40,000 per annum plus 25 days holiday and bank holidays, pension, life assurance etc
As a Sales Engineer, you will be part of a busy office environment that covers Sales, Projects, Engineering, Quality, and Management. Your primary responsibility will be to provide essential administrative support to the Sales and Projects teams. This role involves working on high-profile order books for leading OEMs, ensuring smooth communication and coordination with customers and suppliers.
Duties and Responsibilities: As a Sales Engineer, your main tasks will include but are not limited to:
Receiving and managing customer inquiries via email, phone, and other channels.
Analyzing Bill of Materials (BoM) to identify required manufacturing discipline(s).
Liaising with external suppliers when necessary.
Logging and tracking customer inquiries using internal trackers and online dashboards.
Expediting responses from suppliers to meet project timelines.
Calculating total costs for all BoM component parts to create accurate submission documents for customers.
Person Specification: To be successful in this role, you should possess the following qualities and qualifications:
Strong commercial awareness and customer-facing skills.
Background in Engineering with the ability to read engineering drawings.
Proactive and "can do" approach to work, with excellent communication skills.
Well-organized with a keen attention to detail.
Team player with a self-motivated and proactive attitude.
Proficient in using Microsoft Office Suite, particularly Excel.
Fast-paced, adaptable, and able to handle a variety of tasks.
Working Environment: This Sales Engineer position offers an office-based, fast-paced, and dynamic working environment. You will have ample opportunities for professional development, including gaining skills in SAP, Excel, and procurement. Comprehensive training will be provided to ensure you excel in your role.
If the Sales Engineer role could be of interest to you, please call Rebecca at GPW Recruitment or press APPLY NOW!....Read more...
Service Technician (Agriculture)
Location: Wickhambrook, Suffolk
Salary: £28k - £38k + Excellent Benefits
Full Time, Permanent, Monday - Friday (40hours)
The Client:
Our client is a leading manufacturer and global provider of a diverse range of premium agricultural machinery products - a thoroughly professional and excellent employer.
The Role:
As a Product Support Specialist, you will deliver excellent after-sales service, including repairs and support, both within the UK and globally.
Duties:
? Support the After Sales Manager in achieving outstanding service levels.
? Travel for customer service and repairs, both nationally and internationally.
? Assist the Sales teams, including participation in exhibitions and dealer visits.
? Facilitate crop trials and provide training on product use and maintenance.
? Maintain close ties with distributors and dealers, reporting back on product development needs.
? Always present a professional image, gather competitor insights, and provide feedback.
? Occasionally cover out-of-hours service and repairs.
Requirements:
? Previously worked as a Product Support Technician, Product Support Specialist or in a similar role.
? Possess an engineering and technical knowledge background.
? Understanding of agriculture and familiarity with electrical, hydraulic, and mechanical systems is beneficial.
? Fluency in English, both written and spoken.
? Skilled in using MS Office suite.
? Strong communication abilities.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like furth....Read more...
Position:Administrator/Scheduler - Windows and Doors
Location: Dublin 12
Salary: Negotiable DOE
Responsibilities & Duties
Provide administrative support as outlined by management
Responsible for Database management
Monitoring and chasing outstanding documentation on customer files
Dealing with Incoming and Outgoing Emails to our Customers
Organising and managing booking requirements for customers
Liaising with installers and scheduling work as required
Ad-hoc reporting on a variety of internal duties
Uploading of relevant documentation and information onto company systems
General administration duties
Key Requirements:
Professional manner and well presented
Scheduling experience an advantage
Customer service experience is essential
A confident and outgoing person who can work on their own initiative and as part of a team
Excellent administration and organisational skills with a strong emphasis on accuracy and delivery
Ability to work on a variety of tasks concurrently in an effective manner
A proven ability to work to tight timelines and targets
Ability to prioritise important tasks and manage time effectively
Strong computer skills – MS Word, Excel, etc.
If you are interested in the above position, please call Clodagh today on 086 0405288.
CS
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A boutique brand is currently recruiting for an Optometrist to join their team in Bristol as part of their continued growth.
With a network of 100 stores throughout Europe and the UK, the brand is proving successful challenging the status quo of what an optical practice can be.
Their concept is simple; quality glasses, fair prices and a positive social impact with the customer at the heart of it all. This is all brought together within their stores that set the standard for customer experience.
Optometrist - Role
Deliver an exceptional patient experience throughout the full process
30 minute tests with brand new, fully automated Essilor equipment
Well-planned clinics with regular breaks to catch up or to get out of the testing room
Set within a brand new store of the latest and most fashionable design
Surrounded by a skilled support team
Optometrist - Requirements
Fully qualified Optometrist registered with the GOC
Keen interest in the fashion and design aspect of the role
Comfortable communicating in a variety of situations
Optometrist - Package
Paying up to £65,000
Private healthcare
Contribution to travel expenses
A number of additional benefits
To avoid missing out on this opportunity, please send your CV across to Kieran Lindley using the ‘Apply’ link as soon as possible.....Read more...
Field Service Engineer, basic salary circa £35K OTE £40K permanent position, Van, Mobile phone, laptop, Annual bonus. Location: Field based role to cover Scotland (Dundee) A leading HGV Axillary company require a Filed Service Engineer to join their team. This would suit individuals that have worked as a heavy Plant fitter, HGV Technician, PSV technician/Bus mechanic, Heavy Goods vehicle technicians, Auto Electricians. The Field Service Engineer role would require you to undertake the repair, maintenance, and upgrade of vehicle-mounted discharge systems in the field. Including mechanical, electrical, Pneumatic and Hydraulic circuits. Full training would be given before working ‘solo’. Key duties of the Field Service Engineer
Perform service and calibration processes on all vehicles on service contract within the designated area
Customer support via phone and face-to-face to both customers and original equipment manufacturers.
Manage your own time working with the service coordinator to maximise efficiency to meet customer requirements.
Benefits of the Field Service Engineer role:
Basic Salary of up to £35K OTE £40K
Permanent position
Full training given
Van – available for personal use
Mobile phone, laptop, tablet.
If you would like to have a private and confidential chat about the Field Service Engineer role, please contact Grace Hudson-Morgan at E3 Recruitment.....Read more...
Field Service Engineer, basic salary circa £35K OTE £40K permanent position, Van, Mobile phone, laptop, Annual bonus. Location: Field based role to cover Scotland (Aberdeen, Dundee) A leading HGV Axillary company require a Filed Service Engineer to join their team. This would suit individuals that have worked as a heavy Plant fitter, HGV Technician, PSV technician/Bus mechanic, Heavy Goods vehicle technicians, Auto Electricians. The Field Service Engineer role would require you to undertake the repair, maintenance, and upgrade of vehicle-mounted discharge systems in the field. Including mechanical, electrical, Pneumatic and Hydraulic circuits. Full training would be given before working ‘solo’. Key duties of the Field Service Engineer
Perform service and calibration processes on all vehicles on service contract within the designated area
Customer support via phone and face-to-face to both customers and original equipment manufacturers.
Manage your own time working with the service coordinator to maximise efficiency to meet customer requirements.
Benefits of the Field Service Engineer role:
Basic Salary of up to £35K OTE £40K
Permanent position
Full training given
Van – available for personal use
Mobile phone, laptop, tablet.
If you would like to have a private and confidential chat about the Field Service Engineer role, please contact Grace Hudson-Morgan at E3 Recruitment.....Read more...
Service Delivery Manager – IT Managed Service Provider
Hybrid working
London
Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees across 3 sites, delivering IT and Consulting services to businesses across London and the South.
Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME’s in the Accountancy and Professional Services sector.
They are one of the highest calibre IT Service Providers we work with, and their tech staff are some of the most competent in the business.
They’re going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they’re now seeking an additional Service Delivery Manager to ensure the highest level of service provision to their expanding client portfolio.
What you’ll do:
Service Optimisation
Monitor and coordinate IT service desk functions to ensure seamless service delivery.
Maintain high performance levels for service-related processes and proactively implement improvement activities where necessary.
Take ownership of critical incidents, collaborating with resolution parties, and facilitating effective communication between stakeholders for root cause analysis.
Establish and maintain robust systems, procedures, and methodologies to support outstanding service delivery.
Client Management
Conduct regular reviews (monthly, quarterly, and biannual) with key stakeholders.
Generate reports to measure success against client KPIs and SLAs, analysing data to inform Quarterly Business Reviews (QBRs) and Service Reviews.
Create and run ad-hoc reports to provide timely client status information for QBRs (e.g., Windows Updates).
Continuously enhance reporting processes, minimizing manual effort and maximizing reporting tools’ utilization.
Craft high-quality client-facing reports and deliver them to key stakeholders.
Efficiency Enhancement
Collaborate with Team Leaders to conduct weekly ticket quality checks.
Address small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders.
Analyse third-party and internal processes, devising strategies for service delivery optimization.
Identify and minimize the frequency of recurrent tickets
What you’ll need:
An absolute passion for ensuring the provision of exemplary customer service / service delivery
3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background
Strong knowledge of ITIL
To be highly organised with excellent written and oral communications
Ability to present to external clients
The business operates a flexible working policy, with a minimum of 2 days in the office required per week.
The role is paying up to £50k.
....Read more...
Customer Retentions Advisor
Salary: £24,000 - £25,000 per annum
Location: Bournemouth/Poole area
Hours: 37 ½ hours per week
Contract: Full Time, Permanent
Our client, a highly respected specialist insurance company, is looking for a passionate and professional individual to join their Retentions/Renewals team.
Working as a Retention Advisor, your role is to retain existing policy holders in the household Insurance market.
In this telephony-based position, you will manage a portfolio of customers whilst working with Insurers, management agencies and the administration team to ensure continued retention of existing business ensuring you meet the clients diverse customer needs and requirements.
Main Responsibilities:
Managing clients within the retention cycle
Making outbound calls to existing customers to discuss their upcoming renewal
Adherence to the requirements laid out by the FCA in terms of compliance and customer risk
Build relationships with 3rd party Insurers and Underwriters
Upselling additional products, seek cross sale and referral opportunities where applicable
Providing first class customer service through advice and expertise
In order to be successful in this Retentions role, our client is looking for someone who has:
Excellent communication skills - listening and building relationships with customers as it’s important that you really get to know and understand their requirements.
You have amazing problem-solving skills –you will need to come up with tailor made solutions as our client doesn’t have a "one size fits all" approach for their customers
No previous experience required as our client offers on-site training, workshops, coaching and will support you through industry qualifications.
Professional and ambitious
A great team-player
In return for your hard work and commitment, our client offers fantastic benefits including:
25 days holiday, increasing to 27 days through service (plus bank holidays)
Access to a Healthcare Cashplan, which gives you access to lots of different benefits
Excellent training and development schemes with accelerated career progression
Company funded CII professional qualification
Enhanced maternity and paternity policies
Cycle to work loan scheme
Discount on gym membership across the UK
Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
Access to hundreds of high street retailer discounts
Employee Assistance Programme
....Read more...
SENIOR ACCOUNT HANDLER MANCHESTER Up to £45,000
THE OPPORTUNITY: Get recruited are so proud to be representing one of Manchester's most well known insurance brokers who are looking to add a number of experienced Commercial & Financial Lines Account Handlers to their highly successful team which is now expanding.As a well established business of over 40yrs, our client pride pride themselves on the service they offer to their customers. They have a passion for supporting, training and nurturing their team to help them grow. As an Insurance Account Handler you will be working in a fast-paced environment working with various clients to arrange cover for both new business and renewals. You will also benefit from support to complete your CII, internal support and training and the opportunity to work with some of the most experienced Brokers and Account Execs to improve your knowledge and progress your career.This is a fantastic opportunity for a driven individual from an Account handling / Broking / Insurance Broker background to join a thriving an rewarding business who are one of the best in their field.
ACCOUNT HANDLER RESPONSIBILITIES:
Provide a market leading broking service, focused on providing quality customer service and positive outcomes for their clients.
To develop a strong working relationship with your brokers, our insurers and other service providers.
To trade with insurers to obtain best possible terms for our end customers.
Understand our brokers and end customer’s needs and the challenges they face.
Take a proactive approach to problem solving.
To add value to our customers at every interaction.
To deal with problems constructively, looking to solve the root cause of day to day issues faced, engaging with the team leaders and management.
Support team leader, undertaking tasks delegated where required.
To support the business placement strategy laid out by the Insurer Relationship & Placement Manager.
Adhere to the Broking Team Standards for both new and existing business.
To seek efficiency's across the business.
Ensure you have the appropriate knowledge for your role and work with your team leader to create a development plan.
Understand the culture of being an Employee Owner, the personal stake in the company’s performance and how to contribute to its success.
Support other broking teams when required.
To understand the roles of other team members in all teams of the business, understanding the impact you have on each other.
THE PERSON:
3 years + of Commercial Account handling or Broking experience.
GCSE or equivalent education is required, with A Level, degree level education
CII qualifications being preferable but not essential. Experience and use of MS Office is required, and prior experience of using Broking software world be preferable but not essential.
Strong influence and negotiation skills will be required when dealing with insurers and Brokers.
TO APPLY: If you are an experienced Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Marketing Specialist is required for an online Global News and Media company who offer fresh perspectives on the issues that matter with daily newsletters delivered to its audience.
This is a 3-month fixed term contract to start in June 2024. Salary for the role is c. £50,000 p.a. (pro rata for 3 month) employed directly by the company.
This is a varied role for someone comfortable wearing many hats and multi-tasking. As Marketing Specialist, you will be responsible for organising and actioning all marketing activity relating to the newsletter within the budget provided, including advertising, sponsorships, events and social media.
As Marketing Specialist, you will report to the Publisher. A small amount of office administration work is also required, overseeing operations, supporting the management team, and providing exceptional customer service to clients and guests.
Key responsibilities as Marketing Specialist:
Recommend a marketing strategy to maintain the rapid growth of the newsletter and, on approval, to implement it.
Use email marketing platform Beehiiv *(which is similar to Sailthru) in order to analyse and report on data, organise reader surveys, winback campaigns and liaise with support team as needed.
(Beehiiv is a relatively new platform in the UK but easy to learn if you have experience with Sailthru).
Website and app management relating to branding, design and marketing content.
Organising and managing marketing activity such as sponsorships and collaborations within the budget provided.
Providing support to the Advertising Director including brand placements and reporting on KPIs.
Presenting clear data to the management team.
Managing and growing social media platforms (Instagram, Twitter and Facebook) including regular contact with the external agency running our paid social media.
Keeping the brand focused by working with designers and copywriters.
Organising events.
Office management including submitting expenses and invoices to external admin support, replying to the customer service inbox, subscription management, speaking to IT department.
Skills, knowledge and experience
You’re a team player who thrives in a collaborative environment, enjoys going beyond your remit and is a fast learner.
Strong organisational, numeracy and time-management skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and other relevant software applications.
Basic understanding of Google Analytics desirable.
Basic understanding of InDesign and Photoshop desirable.
This is a great opportunity for someone looking for a 3 month contract role in a fast paced environment with the ability to add an amazing company to your CV.....Read more...
Holt Executive is supporting a global leader that designs and manufactures high-performance imaging sensors, and electronics and develops groundbreaking technology for space exploration.
Our client is seeking a Quality & Compliance Engineer to join their RF Power Division and provide guidance and support to the engineering and manufacturing teams in achieving statutory regulatory compliance and product quality for market-ready products.
The successful Quality & Compliance Engineer will possess a deep understanding of relevant regulations and standards, as well as how to achieve compliance from an electrical and mechanical design perspective.
Key Responsibilities for the Quality & Compliance Engineer:
Compliance Focus -
- Provide guidance and support to ensure all regulatory compliance requirements are understood and implemented for products.
Product Quality Focus -
- Ensure RF Power products, processes, and systems function flawlessly and consistently at the desired quality level.
- Tasks include tracking, monitoring, and reporting of non-conforming products and processes.
- Drive all Corrective Actions, Deviations, and Quality Notifications to completion for the assigned product range.
Overall Responsibilities -
- Ensure customer expectations are met or exceeded through effective monitoring and control.
- Lead root cause investigations in the event of product escapes.
- Plan, test, and implement corrective and preventive actions.
- Utilise strong communication skills to influence peers and raise the bar for quality methods and regulatory compliance.
- Employ a pragmatic and data-driven approach to prioritise improvements across the product portfolio.
Key Skills & Experience Required by the Quality & Compliance Engineer:
- Proven experience applying regulations to products for global markets.
- Establishes compliance test standards, conducts and witnesses tests, analyses findings, and ensures compliance throughout the product lifecycle.
- Effectively explains compliance protocols and measures to stakeholders and regulatory bodies.
- Experience with electrical/electronic systems is preferred, with a desire to transition into product compliance.
- Demonstrated knowledge of CE/UKCA requirements (safety, EMC, machinery directive) and hazardous substances (REACH & RoHS).
- Experience compiling, collating, and publishing technical documentation for certification submissions. Experience working with regulatory agencies and third-party bodies.
- Maintains product compliance declarations and ensures compliance considerations are integrated into new product designs (electrical, mechanical, EMC).
- Provides support and guidance for safety assessments (e.g., BSEN61010) and mentors project engineers on compiling documentation for compliance verification.
- Demonstrates experience in an engineering function supporting product development and manufacturing.
- Working knowledge of electrical/mechanical assembly, manufacturing, testing, and qualification.
- Familiar with good quality management principles (ISO 9001 minimum). Experience conducting internal audits and driving process improvement.
- Understands and meets customer contractual requirements and expectations.
- Analyses and improves existing quality assurance processes and deliver training to stakeholders.
Essential Qualification for the Quality & Compliance Engineer:
Bachelors degree/HNC in Quality & Compliance Engineering, Electrical Engineering, or an equivalent level of experience. While not a requirement, possession of a professional registration (IEng or CEng) would be a benefit.....Read more...
JOB DESCRIPTION
**** REMOTE POSITION **** Warranty Administrator
The Warranty Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource, OLI, or Warranty. This includes managing payables, customer billings & receivables, field resources & customer communication. This individual displays a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position partners with the Sales Rep, Field Technicians, and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Product. ESSENTIAL DUTIES & RESPONSIBILITIES:
Set up with sales representatives, enter into database and SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare Warranty Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and mail/route to appropriate parties Handle TremCare/Warranty orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Prepare renewals/extensions Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Act as liaison with accounting, field resources, sales force, and contractors assisting with questions pertaining to various services Develop and maintain an effective working relationship with team members, managers, and personnel in internal departments whose functions, directly and indirectly, impact the service level to customer Build strong relationships with salesforce, vendors, contractors, and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand the services provided Warranty - Dispatch Final Inspection information to the field technician EXPERIENCE & EDUCATION:
Associate degree preferred, or must have equivalent work experience Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment. Prior experience with billing, A/R, and A/P functions required. Must have experience in a fast-paced office environment. Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem-solving Superior communication skills with the ability to read, write and communicate fluently in English A high degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing, and database necessary Knowledge of SAP a plus The salary range for applicants in this position generally ranges between $48,000 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
