Service Advisor ( Automotive Industry ) based in Chelmsford, Essex
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Essex depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Service Advisor ( Automotive Industry ) based in Bristol
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Bristol depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Service Advisor ( Automotive Industry ) based in Bristol
My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas.
Role
We are looking for an experienced Service Advisor to be based at there Bristol depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties.
Requirements
Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential,
Package
The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care
For further vacancies please visit our website. www.hammondrecruitment.com
If you believe you have the right experience and qualifications please forward your CV
If this position is NOT right for you, still forward you’re CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background.
All communication will be treated confidentiality
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Job title: Customer Service Advisor
Reference: E113362
Location: St Helens
Duration: Permanent
Start date: asap
Salary: to £26,500 pa
Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ?
We’re recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in their office.
Joining and established Customer Service team, you will provide Customer Service advice and support to both existing and new customers. Taking full responsibility of orders received to ensure customer satisfaction and brand reputation is sustained.
Responsibilities
To work closely with Warehouse, Logistics and Production
Communicate product information to the company’s customers
Communicating courteously with customers by telephone and email
Calling customers to provide a one-to-one service
Handle all customers’ enquiries
Providing help and advice to customers, using the company products or services
Process orders received from customers in SAP and generate the correct paperwork to enable the Warehouse /Logistic Manager to process customer’s requirements
Process Electronic Orders
Maintain a “Goods Return” record with the company’s IT system, enabling the Warehouse/Logistic manager to cross refer for any goods returned by customers
Provide a communication link between Customers and external sales team
Promote company policies in respect of Health and safety and ISO 9000 policies
Were applicable maintain records required by ISO 9000
Carry out ad hoc duties as and when required
Candidates will need:
SAP experience
Customer Service experience
Microsoft applications, such as Word, Excel and Outlook
Excellent verbal and written communication skills
Knowledge and application of Customer Service procedures
Knowledge and application of QA procedures
Aptitudes
Attention to detail
Open, approachable, and friendly personality
High personal and professional motivation
Team player with a positive 'can do' attitude
On offer
A Salary to £26,500 pa is on offer with an impressive benefits package including a contributory pension, simply health insurance, free parking, free hot and cold beverages, fresh fruit, gym membership, free hot lunch (once a month), family fun days, free Christmas party for you and partner. In addition, they offer 33 days' annual leave (25 + 8 bank holidays including bank holidays)
Location: St Helens WA10
Working Hours: Monday to Friday - 39.5 hours per week
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Job Type: Customer Service Advisor
Location: Camden
Duration: Temp Ongoing
Hours: 36 Hours a week, Office based
Salary: £19.36 umbrella p/h
Key Responsibilities:
Delivering exceptional customer service across multiple core service areas, ensuring each interaction meets or exceeds expectations.
Seamlessly transitioning between various customer service access channels including telephony, face-to-face interactions, processing, correspondence, and web-based communication.
Responding proactively to changes in customer demand by efficiently moving across services and channels to address inquiries and provide assistance.
Making informed decisions on the frontline to resolve inquiries effectively at the first point of contact, demonstrating problem-solving skills and resourcefulness.
Demonstrating a high skill level in managing complex cases and case-work, ensuring thorough understanding and appropriate resolution.
Actively participating in service improvement initiatives by sharing ideas and collaborating on projects as required, aiming to enhance overall service delivery.
Providing support and guidance to entry-level and experienced Customer Service Officers, fostering a collaborative and supportive team environment.
Key Experience:
General Understanding of Relevant public Services
Familiar with at least 2/4 service clusters and customer service access processes.
Fast paced environments
If you are interested in the position and wants to hear more information regarding the role please give me a call on 01772208966 or alternatively email Arran at arran.fitchie@servicecare.org.uk....Read more...
Account Manager -Near Devizes £negotiable My client, is looking to recruit a Account Manager to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services Account Manager will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Account Manager Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Account Manager Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Job Role: Aftersales Supervisor
Hours:- Mon - Fri only 8.30 - 5pm
Salary:- £30,000 basic OTE £42,500
We are recruiting for a high-performing Aftersales Supervisor to join their dynamic and successful dealership. You will be responsible for Supervising both the Parts and Service Department, offering an excellent bonus package and company benefits.
This is the perfect opportunity for someone looking to utilise their experience in their motor trade and stepping into a more senior role.
- £30,000 basic OTE £42,500
- Mon - Fri only - working hours are 8:30-5pm
- Company Car access at a hugely discounted rate!
Key Aftersales Supervisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
- Supervising team members of the Parts / Service Department
Minimum Aftersales Supervisor Requirements:
- Experience in a similar role, as a Parts / Service Advisor in a Main Dealership
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks and people
If you are looking for your next motor trade move, simply hit apply below or speak to Eric Duxbury @ Holt Recruitment
Aftersales Supervisor - OTE £42,500 Main Dealership Guildford Area ....Read more...
Job Title: Customer Service Advisor Locations: Hammersmith and Fulham Contract Type: Temp – Ongoing Work Pattern: 36 hours per week Start Date: Asap Pay rate: £21.12 Umbrella p/hYou will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure that equality of service is offered. The role is a fast-paced environment with focus on delivering and providing excellent customer service and timely resolutions for customers and colleagues.Job Role –
Act as the first point of contact for resident inquiries regarding rent income, demonstrating empathy and professionalism across all communication channels including telephone (inbound and outbound), web, email, face-to-face, SMS, and written correspondence.
Assist residents in understanding their rent arrears situation, identifying potential financial hardship, and advising on suitable avenues of support to maximise their income.
Play a pivotal role in supporting residents to maintain their tenancies by providing guidance and assistance tailored to their individual circumstances.
Utilise a dedicated platform to update the Department of Work and Pensions regarding changes in rent charges in accordance with published timescales.
Maximise successful first-time contacts from residents while providing personalised guidance based on individual circumstances, ensuring effective signposting to relevant support services.
Suitable Candidates experience: –
Experience on working within a customer focused role.
Experience of responding, handling and resolving challenging customer queries.
Experience in customer service soft skills including empathy and taking ownership.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Senior Customer Service Executive
Location: Wokingham,Berkshire
Salary: Circa £13 per hour + Excellent Benefits
Job Type: 3-Month Fixed Term Contract (FTC)
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities:
* Maintain regular liaison with workshop logistics and various departments to keep customers informed.
* Timely generation and processing of quotes according to departmental targets.
* Prepare and conduct regular status reports and communication for top clients, adapting the frequency as per agreements.
* Serve as a crucial point of contact for customer queries across multiple channels, striving to exceed expectations.
* Collaborating with the supply chain team for necessary parts.
* Coordinate departmental email management, quote generation, and task distribution, especially in team leaders absence.
* Oversee critical customer accounts, ensuring exceptional service levels are maintained.
* Serve as the primary contact for colleagues when the CSM and TL are unavailable.
* Conduct a minimum number of customer visits annually.
* Provide mentorship and support to newer team members, promoting knowledge sharing and collaborative growth.
Requirements:
* Previously worked as a Customer Service Executive or in a similar role.
* Possess 1-2 years of experience in a similar customer service role.
* Capable of overseeing AOGs from start to finish.
* Ability to report customer progress and pinpoint pain areas for resolution.
* Computer skills including Microsoft Office.
* Exceptional attention to detail and numerical accuracy.
* Strong communication and numeracy skills
* Demonstrated ability to prioritise tasks and manage ones workload effectively.
* Self-driven with a keenness to acquire new skills and work independently.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Customer Service Advisor, Customer Service Executive, Customer Service, Operations, Administrator, Customer Service Adviser, Business Administrator, Customer Service, Operations Executive
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A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Birmingham within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
This is a 12 month fixed term contract.
Optical Assistant - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Assistant – Requirements
Previous experience of working as an Optical Assistant or Glazing Technician
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Assistant– Package
Fixed term contract for 12 months
Working 37.5 hours a week
Hybrid working – 2 days in the office, 3 days from home (after 3 month probation)
Working 5 days a week with limited weekend work – 9am to 5pm
Roughly 1 in 4 Sats, and 1 in 10 Sundays required with time off in lieu
Salary - £23,400 (£12.00 per hour)
33 days leave
Parking on site
Quarterly bonus
Share save scheme
EAP
Cycle to work scheme
Friendly family policies
Health cash plan
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To avoid missing out on this role please follow the ‘Apply now’ link and we will be in touch to arrange a conversation as soon as possible.
....Read more...
Azure Support Engineer - Managed Services Provider
Join a leading Managed Services Provider (MSP) as an Azure Support Engineer and become an integral part of their dedicated team. Our client specializes in delivering cutting-edge cloud solutions and managed services to businesses, with a focus on Azure environments. This is an exciting opportunity for experienced professionals seeking to advance their careers in a dynamic and fast-paced environment.
As an Azure Support Engineer, you will provide essential 3rd Line Support to clients utilizing Azure cloud services. Drawing on your expertise in Azure technologies, you will resolve complex issues, optimize performance, and deliver exceptional support to ensure client satisfaction. This role offers exposure to diverse client environments and opportunities for professional growth within the MSP space.
Key Responsibilities:
Provide advanced technical support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues.
Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs).
Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management.
Build and maintain strong client relationships through clear communication, proactive support, and client-focused solutions.
Manage and prioritize incoming support tickets, ensuring efficient resolution and effective communication with clients and internal teams.
Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement.
Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions.
Participate in cross-functional projects and initiatives to enhance service delivery and client satisfaction.
Experience required:
Experience in providing 2nd / 3rd Line support within an MSP environment.
Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting.
AZ-900: Microsoft Azure Fundamentals certification.
AZ-104: Microsoft Azure Administrator certification.
Experience/knowledge of DevOps tools and methodologies would be highly beneficial (Terraform, Bicep, AKS)
Excellent problem-solving skills and attention to detail.
Effective communication and customer service skills.
Remote, however ideally would be able to commute/visit Manchester based office when required.
Paying up to 45k basic + On-call. ....Read more...
Microsoft Cyber Security Pre Sales Consultant
Salary:- £65-75k + £8k Bonus + Bens dep on Skillset
Location:- Central London, 3 days office, 2 days home
Environment:- Microsoft Security, Modern Workplace, SIEM, MDR/EDR, M365 Security, Sentinel, Endpoint, Defender, InTune, Windows CoPilot, SharePoint, Lan, Wan, SD-Wan, SASE, Wireless, Firewalls, Audits, Risk Assessments, HLD, Fortinet, Aruba, Meraki, ISP/MSP, Customer Facing, Pre Sales Presentations, HLD, Proposals.
My client is a fast-growing technology business solving Connectivity and Cyber Security Solutions for a mix of industry sectors including FinTech, Financials and Retail.
They are now searching for a Technical Cyber Security Consultant to support the growing requirements of our existing customers UK businesses as they undergo digital transformation, adapt to hybrid working, meet compliance requirements or experience rapid growth. In this role, you will be the main expertise in Pre Sales across Cyber Security and will be the spearhead of potentially growing the team out quickly in the future.
The ideal candidate will have a track record in cyber security pre-sales, and experience with the Microsoft suite of services to secure the Modern Workplace (Defender, Intune & Sentinel) as well as advanced, cloud-delivered services (SOC / SIEM, MDR/EDR). In addition, our customers will require expert guidance in protecting their data, securing their IT infrastructure allowing them to work securely from anywhere (LAN/WiFi, SD-WAN & SASE). Ideally, they will also stand out as responsive, energetic and articulate in our fast-moving industry.
Experiences required:-
• Experience in all or some of Microsoft’s Modern Workplace and Cybersecurity platforms, ideally in an MSP/Pre-Sales capacity:
o Microsoft 365
o Windows Copilot
o SharePoint
o Defender
o Intune
o Entra
o Teams
o Sentinel
• Advisor in advanced cybersecurity services including SSE, SASE, SIEM, MDR/EDR
• Solutions design experience - modern workplace infrastructure - SD-WAN, SASE, LAN, WiFi & Cybersecurity
• Experience in recommending and designing solutions to meet compliance
• Microsoft, Cisco, Meraki & Fortinet certifications
• 5 years in a Pre-sales / Solutions role within an MSP/MSSP
• Energy, enthusiasm, creativity, determination
• Natural problem-solving ability
• Excellent references
Core Tasks
• Pre-sales solutions engagement with UK businesses (fin-tech, high tech, life sciences, prof services) – Cybersecurity and IT infrastructure
• Cybersecurity Risk Assessments & Solution Recommendations
• Modern Workplace, secure infrastructure design
• Creation of Design documents, solution diagrams, BoM & Professional Services, Commercial summaries, tender responses & proposal text
• Internal Training, solution briefings & handovers to delivery & support teams
• Innovation – Introduction of new products & services
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for the following service types: General Contracting, Contracting Patch and Repair, Patch and Repair, Job Site Inspection, Roofing Advisor Days, Consulting, TRACE, ACT, Thermocore, and Canam. This includes managing contractor payables, customer billings & receivables, and Field Resource and customer Management communication when necessary. This individual must display a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position will interface and work in conjunction with General Services and General Contracting field operations management and internal departments such as Business Operations, IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up and maintain all project documents. Receive and validate SAP Sales Order information entered by the Customer Service Rep to ensure all information is complete and accurate. Ensure the timely dispatch of service orders to WTI Technicians as applicable for the project type. Issue Master Contractor or Subcontractor agreements for large contracts and POs for smaller projects. Coordinate work with key project resources, including Construction Managers, customers, and management. Project management will consist of managing time and expenses as incurred on projects, monitoring payables beyond 30 days, tracking plan and actual costs, confirming that all project documents have been collected (bonds, insurance, submittals, etc.), and ensuring expected costs are received and processed before job closeout, and prepare accurate and timely invoices to customers based on pricing, and billing procedures, within established metrics and contract terms.
OTHER REQUIRED DUTIES:
Manage Direct Bill accounts as applicable Review and correct accrual items Review and resolve customer disputes Manage tech service expenses and labor hours Review and process Readsoft workflow items Monitor daily, weekly, and monthly reports Report low-margin jobs Appropriately escalate concerns and issues Archive Project files as necessary Participate in special projects as necessary
OTHER SKILLS/QUALIFICATIONS
Ability to multi-task and prioritize workload Exceptional organizational skills Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner Excellent communication skills with the ability to read, write, and communicate fluently in English Superior written, oral, and digital communication skills Must be customer-focused with strong written and verbal communication skills Strong interpersonal skills with the ability to make group presentations Office/Business support background with 3+ years of experience in a high-paced office environment Proficient with a spreadsheet, word processing, and database necessary
The salary range for applicants in this position generally ranges between $48,000 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Job title: HR Assistant Location: Wakefield Start Date: ASAP Contract Type: Ongoing temporary (6 months) Weekly Hours: 37 hours per week. Monday to FridayJob PurposeTo undertake administrative duties on a range of HR services and activities, providing a high quality and customer focused service to all usersTo ensure that the HR administration is kept up to date and accurate to enable the smooth running of the department with the required information easily accessible by updating internal communicationsResponsibilities
To carry out duties that support the administration of the employee lifecycle in accordance with the agreed Human Resource policies/procedures and administrative processes.
To provide administrative support for the recruitment process, including managing the e-recruitment system, booking rooms and producing paperwork for interviews
To prepare contractual paperwork and all relevant new starter paperwork for approval by HR Manager / Assistant HR Manager
To provide administrative support for the absence management process, including producing absence letters using standard templates for approval by HR Advisor.
To maintain the HR IT System including the administration of new starters, leavers, transfers and amendments
To keep filing up to date, including scanning and filing relevant documents for the electronic personnel files
Experience
HR admin experience
Excellent attention to detail
Proficient in using MS Office applications
Experience of data entry into a HR database
Excellent verbal and written communication skills
Experience of high volume, fast-paced environment proactive and able prioritise large workload able to work independently and use initiative
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
TelesalesTemporary£12.59p/hMonday to Thursday 8.30am to 4.30pm and Friday 8.30am to 4pmOffice BasedWakefield Winsearch UK is currently working with a client based in Wakefield to appoint a Customer Service Advisor to support within the Sales Operations Team. This is a temporary role and will be office based.Working within the Sales Operations function, you will be making on average 40-50 calls a day and assist in qualifying sales leads for the sales team.You will be responsible for:
Convert enquiries into sales with the ability to see every contact as an opportunityAssist in the development of the CRM customer database through everyday working while still achieving agreed targetsManaging sales leads and opportunities from internal dataIdentifying viable sales opportunities, creating on-call sale, and creating Sales Representative appointmentsActing as an internal support for the Field sales team in conjunction with your everyday dutiesEnsuring all customer data handled is of the highest quality and is accurately maintained in CRM systemMaintaining the quality of each sales call to the highest level of professionalism.Maintain and develop clean and concise dataTo work co-operatively with colleagues to ensure that the function operates consistently and effectively in the implementation and application of all departmental procedures and policies.Ensuring that services are delivered in line with relevant legislation, objectives and policies including those relating to Equality & Diversity, Customer Care and Health & SafetyTo undertake such other duties as may be required from time to time that reasonably fall within the scope and grade of the post.To represent the department at internal and external meetings, courses, seminars, and conferences as requiredEnsuring the team comply with Data Protection requirements when sharing confidential/sensitive personal dataTo keep self and colleagues up to date with information, training, and development opportunities appropriate to maintaining and developing professional service standards
Qualifications and Requirements
A good organiser with an eye for detailLikes to work to targetsAbility to plan and organise your workload in a pressurised situation and stretching targetsAbility to plan ahead and be reactive to adverse situationsThe ability to multi-task and assist across the Sales department if requiredBuild internal relationships with other employeesTake part in cross-functional teams to improve the effectiveness and efficiency of our procedures
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn. Consultant – April Bryan – april.bryan@winsearch.uk ComHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Ready to join an empowering charitable organisation in making a difference in the lives of individuals who rely on their services across North Wales? Advance your own skills and embark on a rewarding career within a community based role supporting the lives of vulnerable individuals! In the Service Advisor role, you will be:
Providing energy advice to individuals over the phone and face to face within their homes, identifying risks, improvements, and further support to help individuals and families save money and reduce their environmental footprint Working closely with, and acting as a representative of advice centres to ensure a smooth customer journey for all residents of the programme Completing administrative tasks and provide monitoring information
Suitable applicants will need:
To complete a relevant in-house training course before commencing any advice calls or home visitsExperience working within a service / advisory based roleCommunity based experience with knowledge of third sector and community-based organisationsStrong communication, interpersonal, and problem-solving skillsA full UK driving license and access to your transport (essential)Ability to travel around your designated area as requiredTeamwork and collaboration skills with an empathetic natureStrong admin and IT skills with the ability to manage multiple tasks
Please note, successful candidates are subject to a satisfactory DBS Check and references. What’s on offer:
Enjoy a Fixed-term contract until March 2025Part time – 21 hours per week (flexibility around hours and there may well be more hours available should they wish to grow with the role)£23,478 (based on a 35 hour week). Pro rata for part time (IRO £14k). Team environment - working in a small, friendly supportive team Covering areas within the county of Conwy, with home working and offices also based in Denbigh Holiday pay, and mileage reimbursement at 45p per mile Online training programme with the support from the organisation and other staff members
If you're passionate about helping others and want to be part of a dynamic team, apply now!....Read more...
Showroom Sales Advisor 5 Out of 7 (40 Hours Per Week)£24,000 Plus Commission (Increasing after probation) Wigan Working as part of the sales team to assist in the day-to-day operations by delivering a professional customer shopping experience and customer service. The Candidate
Previous experience within a Sales role Experience with specialised retail sales (Desirable) Ability to communicate via telephone and face to face. Experience dealing with inbound sales enquiries. Experience working towards KPI’s / target.
The Role·
Greeting Customers who enter the store. Assisting shoppers to find the goods and products they are looking for. Delivering All round excellent customer service and ensuring customers have a great shopping experience. Responsible for dealing with customer complaints with the support of your management team. Answering queries from customers in store, via phone and live chat Giving advice and guidance on product selection to customers Working within established guidelines Sales Order Processing Processing Payments Reporting discrepancies and problems to management Keeping the store tidy and clean, this may include cleaning at times. Creating and Attaching price tags to merchandise on the shop floor Receiving and storing the delivery of any stock
Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.ukand follow us on LinkedIn. FOODHOur clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
Import/Export CoordinatorMonday – Thursday 08:30 – 16:30, Friday 08:30-16:0036.5 hours a week£32,680 per annumPermanentBlackburnImport/Export CoordinatorThe RoleTo work within the Companies Customs and International Trade section, working closely with other members of the team to support the day-to-day operational processes and procedures of the business. The key areas of this role will be:
To process inbound sea freight and airfreight shipments.To work closely with the Customs Manager/Inbound and Outbound Team to manage workload priorities and ensure that key issues are raised on a timely basis.To ensure key deadlines are met to facilitate customs entries and achieve delivery of shipments as required by customers.To ensure that the work completed using the DMS system complies with HMRC regulations and that all shipments are accurately declared to HMRC in accordance with the procedures laid down in the Customs Tariff.Support maintain Customs Warehouse authorisations.To work closely with specified Group businesses in all shipping matters to support them in any area where assistance can be provided.
Import/Export CoordinatorThe CandidateThe successful candidate will have the following skills, experiences and attributes...
Strong numeracy and communication skills, Mathematics and English O level / GCSE grade C or aboveKnowledge of email and the internet.Ability to prioritise own workload and ability to work unsupervised.Good knowledge of Microsoft Excel and Microsoft Word.Good knowledge of DMSThe ability to provide relevant information effectively to management and colleagues.Knowledge of SAP is desirable.Excellent interpersonal and communication skills.Organised and self-motivated.Able to work to deadlines.Positive, confident, and flexible approach.
The CompanyOur client a well-known name within the leisure industry is currently looking for a Customer Service Advisor. This world-renowned organisation, established well over a century ago, remains at the forefront of its industry and is an immediately recognisable home name brand. The company continues to produce world class products which are being utilised on a global scale. This is your chance to join a well-established organisation which is passionate about producing a high-quality product and continues to explore avenues for development and progression.Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Consultant – April Bryan – april.bryan@winsearch.ukComH Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
Many Thanks....Read more...
