Customer Service Representative
Machine Tool Industry
Telford - TF3
£30k starting salary
Monday-Friday day shifts
Product Training, 28 days holiday
The Company
With Sales and Support Offices in the United States, the UK, India, and Poland, our client is a growing company looking for an enthusiastic and motivated Customer Service Advisor to work for the UK office.
The Role of Customer Service Representative:
Are you a Customer Service Representative who is looking for a change? We are seeking an individual who will serve a key role in building relationships with customers by acting as the first point of contact for all Parts and Service sales and informational needs.
Duties and Responsibilities for Customer Service Representative:
- Provides key Customer Service Phone Support.
- Professionally answers customer inquiries via phone and email.
- Provides quotes to customers.
- Acknowledges and processes incoming orders including, Pick, Pack, and Post.
- Knowledgeably upsells customers with new offers and opportunities.
- Provides customers part identification technical support.
- Supports various business initiatives.
- Follows up with backorders and updates customers regarding status.
- Works with customers and members of the service team to address and complete returns.
- Updates customer information in the Customer Relationship Management system.
- Processes customer credit cards.
- Maintains ERP accuracy daily.
- Collaborates with team members to improve customer service excellence.
- Participate in initiatives to grow the Parts and Service businesses.
Key Requirements for Customer Service Representative:
- Has previous experience in building relationships with customers via phone, email or face-to-face
- Experience in data input onto CRM systems
- Previous experience in liaising with internal and external bodies
Salary/ Package for Customer Service Representative:
- Salary: Up to £30,000 per year
- 37.5 hour week Monday-Friday (1 hr lunch)
- Overtime paid at 1.3x hourly rate Mon-Saturday, Double time Sunday
- 20 days + bank holidays
- Company Pension Scheme
- On-site parking
Interested? To apply for this Customer Service Representative position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Shanice Vickers 0116 254 5411 between 8.30am - 5.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - shanicev@precisionrecruitment.co.uk
PPDEL....Read more...
The Job??
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
?
Technical Sales Representative- Temporary Works??
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end-users.?
Maintain and develop relationships with well-established customers whilst also closing for new business.?
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the depots and design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: Cambridge and Peterborough
Benefits of the Technical Sales Representative?
£30k-£36.5k Basic Salary?
Uncapped OTE- No Threshold or Cap?
Company Car+ Fuel OR Car Allowance??
Pension??
Death in Service??
22 days + Bank Holidays (increases with service)?
?
The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative.??
You will ideally have an understanding/sold Temporary works or shoring equipment.?
However, experience in selling hire equipment in the construction OR selling a construction product into contractors will be considered
A degree in Civil Engineering would be beneficial but not essential.??
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:?
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems are done in-house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
?
Technical Sales Representative- Temporary Works??
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end-users.?
Maintain and develop relationships with well-established customers whilst also closing for new business.?
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the depots and design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: North and West London
?
Benefits of the Technical Sales Representative?
£30k-£38k Basic Salary?
Uncapped OTE- No Threshold or Cap?
Company Car+ Fuel OR Car Allowance??
Pension??
Death in Service??
22 days + Bank Holidays (increases with service)?
?
The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative.??
You will ideally have an understanding/sold Temporary works or shoring equipment.?
However, experience in selling hire equipment in construction OR selling a construction product into contractors will be considered
A degree in Civil Engineering would be beneficial but not essential.??
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:?
This is a great opportunity to join a recognised company who are growing their Lifting Equipment Division as part of their continued expansion.
Expanding into the Lifting industry brings new products and services to the companies offering, allowing them to further benefit their existing customers.
Well regarded for their personal and high level of customer service.??
Professional and forward-thinking company that invests in their employees’ personal development – great place to develop a career.?
Technical Sales Representative-
As the Technical Sales Representative you will be actively promoting the full range of Lifting Equipment.
You’ll be targeting business throughout the North East, working closely with the companies depots in the region.
Your role as the Technical Sales Representative will be to maintain and develop relationships with contractors whilst also closing for new business.?
As the Technical Sales Representative you will manage appointments and schedules through efficient planning and time management.?
The role of Technical Sales Representative will see you cover the North East and Scotland
Benefits of the Technical Sales Representative?
£30-£35k
Uncapped OTE
Company Car + Fuel OR Car Allowance??
Pension??
Life Assurance
22 days + Bank Holidays (increases with service)?
Discretionary Company Performance Bonus
?
The Ideal Person for the Technical Sales Representative??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative who has an understanding or has sold Lifting Equipment.
However, individuals with experience of selling a construction product to contractors on site are encouraged to apply, as product training can be provided.
The ideal Technical Sales Representative will be hungry, tenacious, and can build relationships, whilst also being confident targeting new business.
You will want to be part of a growing division within an established company.
Will have a full driving licence.
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:?
Technical Sales Representative:??
This is a great opportunity to join a recognised company who are market leaders within Excavation Support and Temporary Works and as part of their continued expansion are looking for a Technical Sales Representative.?
All Design and Manufacture for the provision of modular and bespoke excavation support systems is done in house.?
Well regarded for their personal and high level of customer service.??
Professional and forward thinking company that invests in their employees’ personal development – great place to develop a career.?
The Role of the Technical Sales Representative:
As a Technical Sales Representative you will be supplying temporary works to civil contractors, ground workers and end users.?
Maintain and develop relationships with well-established customers, whilst also closing for new business.
Providing Design Request Forms to enable temporary works designs.?
Manage appointments and schedules through efficient planning and time management.??
Liaising with internal staff within the Depots and Design teams to ensure the delivery of products.??
Communicating effectively with contractors on site and providing feedback regarding unexploited opportunities and competitors.?
As the Technical Sales Representative you will cover: West Scotland
Benefits of the Technical Sales Representative:?
£28k-£35k Basic Salary?
Uncapped OTE- No Threshold or Cap.?
Company Car+ Fuel OR Car Allowance??
Pension??
Life Assurance
22 days + Bank Holidays (increases with service)?
Discretionary Company Performance Bonus
?
The Ideal Person for the Technical Sales Representative:??
The ideal candidate will be an experienced area sales manager/technical sales/field sales representative??
You will ideally have an understanding/sold Temporary works or shoring equipment?
However, individuals with experience of selling Plant/Rental Equipment or Civils related products is desirable
Sales Representatives of Builders Merchants are encouraged to apply.
Ideally you will have sold to main contractors, ground workers, civil engineers, sub-contractors?
A degree in Civil Engineering would be beneficial but not essential??
The ideal Technical Sales Representative will be hungry, tenacious, and can build relationships over a period of time?
You will want to build a career and develop with the company.?
Must have a full driving licence
?
If you think the role of Technical Sales Representative is for you, apply now!?
?
Consultant: Sarah Dimmock ?
Email: sarahd@otrsales.co.uk??
Tel no. 0208 397 4114?
Candidates must be eligible to work and live in the UK.?
?
About On Target?
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
The Company:
Offer comprehensive structural support requirements across the Building and Civil Engineering sector
Have a portfolio of products which are designed to provide safe, simple cost-effective solutions
Manufacturing is carried out in house from high grade steels
As a business, they are constantly investing and in consultation with their customers, to ensure their products meet the demands of today’s construction industry.
The Role of the Technical Sales Representative- Structural Support
Selling the rental of Structural Support Solutions to demolition, specialist and tier 1 contractors throughout South West and South Wales.
The Technical Sales Representative will have a regional depot and support staff to ensure the timely delivery of products to customers.
In addition, the Technical Sales Representative will work with colleagues in the area and share leads with each other to ensure continuity in expertise.
As the Technical Sales Representative you will deliver profitable growth through the development of new business and growing existing business.
You’ll manage your sales pipeline through effective scheduling and ensuring you’re identifying and personally managing key projects and customers within your territory.
To work jointly with colleagues across the range of functions to ensure the highest level of customer service is provided on a consistent basis.
Joining a growing team of Technical Sales Representatives for Structural Support Solutions, you’ll be covering the South West and South Wales.
Benefits of the Technical Sales Representative
£30k-£35k Basic Salary
Uncapped OTE (paid monthly in arrears)
Company Car + Fuel card
Pension scheme
Life Assurance
The Ideal Person for the Technical Sales Representative
Will have experience in a field sales role within the construction sector and be able to plan their diary/time effectively.
The ideal Technical Sales Representative will be hungry, tenacious, and have a can do attitude.
As the Technical Sales Representative, you’ll be confident winning new business and managing existing accounts.
Will want to join a business which will provide training, development and career prospects.
Must have a full driving licence.
If you think the role of Technical Sales Representative is for you, apply now!
Consultant: Sarah Dimmock
Email: sarahd@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
JOB DESCRIPTION
GENERAL SUMMARY:Select items from inventory flow racks to fill customer orders.
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintain flexibility in daily line station assignments. Maintain 100% order accuracy. Maintain neat and orderly work area. Communicate with inventory stocker item bins that are near empty for re-stocking. Check items selected and inform management of damaged or missing products. Submit complete and accurate paperwork in a timely manner obtaining proper signatures. Always demonstrate professional customer service skills.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required
High school diploma or equivalent preferred Basic math skills Basic reading and comprehension skills
Specific Knowledge, Skills, and Abilities Required
Warehouse, pick and pack operation experience preferred Ability to identify products by item markings Ability to work quickly and efficiently with interruptions and on repetitive tasks Customer service oriented
Reasoning Ability: Ability to determine correctness of order selection process in relation to specified guidelines learned during initial training and during any ongoing training.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform essential functions. While performing the essential functions of this job the employee is regularly required to stand, reach, handle, twist and/or turn, talk, see and hear. The employee is frequently required to bend, squat, stoop and lift and move up to 45-50 pounds. The employee occasionally is required to sit, walk, lift, carry, push, pull, climb and kneel.
WORK ENVIRONMENT: The work environment is representative of those an employee would encounter in a normal warehouse environment with exposure to both heat and cold. The noise level is usually moderate.
KEY PERFORMANCE INDICATORS (KPI):
Picking Accuracy % Number of selections per hour Attitude Attendance Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL SUMMARY Furniture & Cabinet Wood Coatings Directly manage daily service requirements for assigned account(s)/territory. Assure proper and effective coverage of all assigned account(s).
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ensure quality of coatings Analyze customer issues and troubleshoot technical problems. Directly responsible for all service activities within assigned territory/account(s) including: On-site product testing and refinement Customer personnel training and development as directed. Product and process issue resolution Process documentation in a timely manner and as directed. Process auditing Other assigned service requirements as directed/assigned. Stay up to date with product knowledge and industry trends to provide accurate and timely support. Provide appropriate and regular reporting of activities and accomplishments to Director of Strategic Initiatives and others as directed. Provide professional representation for the company at trade shows and with industry organizations and attend company functions as directed. Collaborate with other team members to escalate complex technical issues. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required/Preferred
High school graduate or equivalent required Minimum 1-year related finishing experience or laboratory formulation experience. Professional training in related business and/or professional seminars
Specific Knowledge, Skills, and Abilities Required
Excellent motivational facilitator skills Excellent people and leadership skills Excellent analytical and organizational skills Excellent verbal and written communication skills Excellent score on color examination Computer skills include word processing and spread sheets. Ability to objectively assess positive performance and address performance issues. Self-motivated, proactive, aggressive, and self-assured work ethics Provide leadership (leading by example with confident decision-making ability) Ability to think creatively to define and address personal, group or business needs and opportunities. Ability to travel as required.
Reasoning Ability
Comprehend technology uses and applications. Demonstrate outstanding problem solving and critical thinking skills.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid driver's license PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. While performing the essential functions of this job the employee is regularly required to walk, stand, bend, and/or stoop, grasp, handle or feel, talk and/or hear. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and or move up to 100 pounds. The employee is frequently required to bend, squat, and stoop. The employee is required to sit, walk, lift, carry, push, pull, climb, and kneel in this position. The employee must be physically able to meet demands required by frequent travel to and from customer sites.
WORK ENVIRONMENT
The work environment is representative of those an employee would encounter in a typical manufacturing environment with moderate solvent odors and normal hazards associated with handling, compounding and application of coatings may be present. Most duties will be performed within assigned customer or prospective customer manufacturing facilities. Other duties will be performed within RPM WFG or customer corporate, lab, and distribution facility sites. Appropriate personal protective equipment is provided to always enable proper health and safety precautions. HMIS and MSDS guidelines must be followed when working with raw materials and coatings to assure safety.
KEY PERFORMANCE INDICATORS (KPI)
Achieve 100% or better of monthly, quarterly, and annual service plans for assigned accounts/ territory. Encourage, develop, and assist in increasing sales volume. Maintain and expand his or her knowledge of the company's policies, products, and programs. Exhibit initiative for advancement Attend meetings and/or classes to advance job-related skills. Excellent attendance record Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI Distribution Center
Department: Customer Service
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Hybrid Schedule: Our hybrid work environment includes two (2) remote days/week.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
As our Product Support Representative, each challenge we encounter is a little different. You will be responsible for discussing product information with customers, as well as assess customer complaints and determine causes.
RESPONSIBILITIES:
Communicate with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer complaints. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported complaints.
REQUIREMENTS:
3+ years experience in customer service, in a call center environment Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Outstanding listening and communication skills Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Flexible scheduling to accommodate for proper coverage to meet our customers' needs Gains personal satisfaction from helping others; possesses a strong customer focus
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
AREA SALES EXECUTIVE - MANUFACTURING HOME-BASED – NORTH WEST UP TO £32,000 + £60k OTE + COMPANY CAR
THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established and expanding business in the manufacturing industry. Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after their existing and potential clients across the North West. If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!THE ROLE:
Manage own area selling services to new business
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
in touch calls
Continue to understand client’s business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager or Sales Executive role or from a similar Sales background within Manufacturing
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license – Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
AREA SALES EXECUTIVE - MANUFACTURING HOME-BASED – NORTH WEST UP TO £32,000 + COMPANY CAR + £60K OTE
THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established and expanding business in the manufacturing industry. Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after their existing and potential clients across the North West. If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!THE ROLE:
Manage own area selling services to new business
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
in touch calls
Continue to understand client’s business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager or Sales Executive role or from a similar Sales background within Manufacturing
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license – Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Customer Service Advisor
Location: Newry,Down
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry.
The Role:
As a Customer Service Advisor, youll play a pivotal role in ensuring exceptional customer service and operational efficiency.
Responsibilities:
* Serve as the primary point of contact for customers, addressing their needs courteously.
* Manage service schedules and database efficiently.
* Coordinate PSV appointments and workshop job cards.
* Conduct outbound sales and customer care calls, nurturing key customer relationships.
* Generate maintenance contract quotes and sales.
* Collaborate with Workshop Foreman for job planning and efficiency.
* Communicate additional work requirements to customers, providing accurate quotations.
* Ensure customer satisfaction by adhering to Volvo Customer Commitments and handling complaints effectively.
* Perform general administration tasks, including report generation, paperwork management, and word processing.
Requirements:
* Previously worked as a Customer Service Advisor or in a similar role.
* GCSE level education, including Maths and English.
* Strong administration and organisational skills.
* Skilled in computer operations.
* Experience in service reception or franchised car / heavy vehicle dealership would be desirable.
* Prior mechanical knowledge would be beneficial.
* Full UK driving licence.
Benefits:
* Health insurance
* Life insurance
* Bonus scheme
* Pension scheme
* Office perks
* Free parking
* Free work laptop
* Cycle to work scheme
* Employee development programs
* Gym membership or wellness programs
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, service representative, customer service, vehicle, automotive, job, service executive
....Read more...
Technical Compliance Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
Technical Compliance Manager Tiverton C£45 - 50,000 DOE plus Excellent Benefits My client, a highly successful food / drinks manufacturer, is looking to recruit a Technical Compliance manager for one of their sites. The successful Compliance Manager will be the main compliance representative during customer audits whether that be for BRC or Retailer audits. You will report to the Head of Compliance at the company's sister site This is a key role within the company, and you will be the main contact for technical queries. As a key auditor we are looking for someone who can build relationships with the site managers and the Quality / Technical manager, working closely to help drive standards across the group. Compliance Manager Key Duties will include: ·Auditing, carry out internal auditing, BRC and customer audits. ·Health & Safety - You would be the main site H&S representative. ·Manage Pest Control ·Technical support, complete technical specifications, ensure retailer website alerts are responded to, primary contact for retailer visits, ·Legal Compliance. ·HACCP leader on site Key skills for the role: Fundamentally the successful Compliance Manager will have previous compliance / auditing experience including BRC knowledge gained whilst working in the drinks, food or pharmaceutical sector and experience in delivering training courses. ·Experience of auditing and dealing with auditors in particular BRC/GFSI ·Experience of delivering training courses ·Legal Labelling experience ·Experience of HACCP systems (Level 3) ·Experience of Quality Management Systems. ·Experience of Food Safety Systems ·Desired experience of SAP systems ·Desired experience of managing people. ·Desired experience of Food Safety Culture systems. Salary and Benefits: A salary of between £45,000 - 48,000 doe Pension 9% (5/4), Perkbox, cycle scheme, long service awards, refer a friend recruitment. This role would suit candidates who have previously worked in roles such as Technical Services Manager, Compliance Manager, Auditor, QMS manager, Quality Systems Manager, Supplier Assurance Manager, Technical Manager. This role is located between Taunton and Exeter just off the M5 ....Read more...
Job role:- Service Administrator [Automotive]
Location:- Cosham
Salary:- £28,800
Were recruiting for Service Administrator in the Cosham area to join one of the UK's top Prestige Dealership Group's.
You'll be a representative of a well-known Iconic & British franchise, calling customers into the workshop for repairs, services and MOT's. One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills [and a good pair of wellies] you'll take care of the day-to-day invoicing.
- Basic Salary £25,200 OTE £28,800
- 40 hours Monday to Friday (no weekends)
- 33 days holiday per annum (including bank holidays)
- Company training and excellent benefits, including access to a CBS car scheme.
Training with the brand will be given, and seeing as you'll most like be rubbing shoulders with the Service Advisors, you'll see progression and further training into other roles within the Group.
Requirements?
- The ability to deliver outstanding customer service to a variety of customers, including high net-worth individuals.
- The awareness to deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle.
- Experience in a role that involves some level of suggestive selling techniques.
- Thats it.
Does this sound like something that would suit you?
Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on 07885 857727 / or send your CV to eric@holtrecruitment.com. He can tell you everything about your next challenge.....Read more...
AREA SALES EXECUTIVE - MANUFACTURING
HOME-BASED – LONDON/ SOUTH EAST TERRITORY
UP TO £37,000 + COMPANY CAR + £65K OTE + UNCAPPED COMMISSION
THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established and expanding business in the manufacturing industry. Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after their existing and potential clients across the South East and London. If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!
THE ROLE:
Manage own area selling services to new business
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
in touch calls
Continue to understand client’s business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager or Sales Executive role or from a similar Sales background within Manufacturing
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license – Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
AREA SALES EXECUTIVE - MANUFACTURING
HOME-BASED – LONDON/ SOUTH EAST TERRITORY
UP TO £37,000 + COMPANY CAR + £65K OTE + UNCAPPED COMMISSION
THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established and expanding business in the manufacturing industry. Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after their existing and potential clients across the South East and London. If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!
THE ROLE:
Manage own area selling services to new business
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
in touch calls
Continue to understand client’s business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager or Sales Executive role or from a similar Sales background within Manufacturing
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license – Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
AREA SALES EXECUTIVE - MANUFACTURING
HOME-BASED – LONDON/ SOUTH EAST TERRITORY
UP TO £37,000 + COMPANY CAR + £65K OTE + UNCAPPED COMMISSION
THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established and expanding business in the manufacturing industry. Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after their existing and potential clients across the South East and London. If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!
THE ROLE:
Manage own area selling services to new business
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
in touch calls
Continue to understand client’s business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager or Sales Executive role or from a similar Sales background within Manufacturing
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license – Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
AREA SALES EXECUTIVE - MANUFACTURING
HOME-BASED – LONDON/ SOUTH EAST TERRITORY
UP TO £37,000 + COMPANY CAR + £65K OTE + UNCAPPED COMMISSION
THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established and expanding business in the manufacturing industry. Due to their continued growth, they have an exciting opportunity for an Area Sales Manager to join their team and look after their existing and potential clients across the South East and London. If you are an experienced Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager, Sales Executive or from a similar Sales background within Manufacturing, this opportunity is not to be missed!
THE ROLE:
Manage own area selling services to new business
Generating leads and gathering contact details
Updating customer records on the database, and maintaining your sales pipeline
Maintaining high standards of customer service
Excellent communication skills at all levels
Responsible for managing existing relationships and identifying new prospective clients by proactive sales activities both over the phone, face to face and video
Opening new accounts and developing existing client relationships
Increase order values and promote additional product listings
in touch calls
Continue to understand client’s business and ensure all opportunities are maximised
Working to key growth targets to achieve personal and company-wide goals
THE PERSON:
Experience within a Area Sales Executive, Field Sales Executive, Business Development Manager, Sales Representative Area Sales Manager or Sales Executive role or from a similar Sales background within Manufacturing
Previous experience within a B2B field sales role acquiring new business
Full UK Drivers license – Must be able to drive to client visits across the UK
Excellent communication and organisational skills
Able to work alone without supervision and demonstrate a professional approach
Must be a highly motivated, sales-driven individual
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title - Service CordinatorLocation - Hatfield - 3 days office and 2 days working from homeTemp 6 months then permanentSalary - £26,000 - £30,000 per annum plus plenty of benefits and career progressionImmediate Start37 hour week - Monday - Friday The Field Services Coordinator/Planner is responsible for planning the execution of Field Services operations at customer sites. This role requires great attention to detail in order to make sure that all parts, tools, instructions and order details are made available to the Field Services execution workforce to meet customer requirements timely. The Coordinator/Planner must possess strong planning ability and organizational skills. This role interacts with end customers so the Field Services coordinator must have strong communication skills.Essential Responsibilities
Services Operation and Material PlanningGreat communication skillsHighly OrganisedReperoting weekly and monthlyOrganising travel for the contractors Preparation of FSR (Field Service Representative) for job regarding safety requirements and necessary equipment Determining scope of work and scheduling of resources (FSR/equipment/outage) with customerOptimize scheduling of visits on the same/close customer site , and balance visits between urgencies (SLAs) and planned activitiesProperly prioritize strategic accounts activities and customers under contracts with SLAsProvide remote support to FSRsPlace Orders for Spare parts, material and subcontracting
Key Success FactorsVery high customer focus and relationshipEducation & Skills:Minimum 2 years experience in Planning & Organization MS Office ApplicationsExcellent analytic skills, Self starter, Quick learner, Good public speaking and interpersonal ....Read more...
Job role:- Showroom Host [Automotive]
Location:- Slough
Salary:- £27,000
Were recruiting for Showroom Host in the Slough area to join one of the UK's top Presmium Dealership Group's.
You'll be a representative of a well-known Iconic German Franchise, being the initial point of contact for meet and greets in the morning, offering hot drinks to customers & ensuring that the showroom is top notch.
One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills [and a good set of tea-making skills] you'll take care of the day-to-day admin, calls and daily chin-wags with their familiar and loyal customer base that most likely, have served their car-buying and servicing needs for generations.
- A starting salary of £27,000 per annum
- 40 hours with no Saturdays, with working hours of 7:15 until 5:15pm.
- Company training and excellent benefits, including access to a CBS car scheme in the future.
Training with the brand will be given, and seeing as you'll most like be rubbing shoulders with various departments you'll see progression and further training into other roles within the business if you'd want it.
Requirements?
- The ability to deliver outstanding customer service to a variety of customers, in a variety of departments.
- The awareness to deal with multiple calls & emails, whilst ensuring pets and children are watered/refreshed alongside their owners.
- Promptitude and great relationship skills with customers and colleagues alike
- Thats it.
Does this sound like something that would suit you?
Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on 07885 857727 / or send your CV to eric@holtrecruitment.com. He can tell you everything about your next challenge.....Read more...
I am seeking a dynamic individual to join my client in Caversham, Reading as part of their Customer Services team, who will also play a pivotal role in providing essential support to the Service Delivery team.The prime focus of this role is in delivering exceptional customer service, supporting the Customer Services and Service Delivery teams, to both internal and external customers, fostering positive relationships and ensuring satisfaction to uphold the excellent reputation of KnowledgePoint. This is a responsible position which requires a positive attitude, a conscientious approach, and respect of confidentiality.As the Senior Customer Services representative you will be responsible for supporting key accounts, handling enquiries, complaints, and correspondence promptly and effectively, managing calls, co-ordinating and ensuring timely order processing and delivery, and proactive problem-solving. Your work day will be very varied and you’ll need to have a flexible, proactive approach to your work.Responsibilities also include:
Managing incoming calls and coordinating orders.Monitoring shipments and addressing delivery issues.Facilitating communication for new customer accounts.Performing administrative duties and maintaining documentation.Supporting the onboarding of new customers and engaging with stakeholders.Assisting in bids and proposals, and maintaining accurate account records.Participating in account reviews and ensuring adherence to SLAsCollaborating with Finance to resolve payment issues.Increasing awareness of Company services and solutions.
You’ll need to be self-motivated, highly organised with the ability to follow multiple processes, tasks and instructions quickly and accurately, as well as have:
Proven track record of positive customer interaction at a high level in a successful Customer Services team and/or sales support environment, engaging with business decision makersStrong communication and problem-solving skills, detail-oriented with the ability to work under pressure without close supervision.Proficient in the Microsoft Office suiteExcellent literacy and administration skills, and have dealt with customer enquiries and complaints both in writing and verbally i.e. skilled at drafting professional emails in a business contextBe able to plan, prioritise, schedule and manage a number of tasks concurrently meeting set deadlinesGreat attention to detail, high standards and a sense of pride, resulting in a job well doneTeam player with excellent timekeeping.
You must have both exceptiional written and spoken English and be eligible to work in UK.....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative's region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.
Developing Business
Preparing and/or distributing marketing materials Inspection and evaluation of the property Preparing roof drawings and sketches Preparing scope of work documents Preparing proposals Attending sales calls Pricing patch and repair jobs Providing technical expertise Attending meetings with the architect, contractor and/or owner
Managing Accounts
Identifying, analyzing, resolving problems Preparing reports to owners regarding the condition of roofs. Project site visits to monitor installation of Tremco roofing products Identification of any aspect of installation that does not comply with specifications Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions Coordinating visits with contractors Preparing reports on progress and problems for the Sales Representative. QA/ QA+ inspections Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work
This work may include but is not limited to: Conducting diagnostic infra-red scans of roofs Taking photographs Preparing CADD drawings Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills. Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative's region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.
Developing Business
Preparing and/or distributing marketing materials Inspection and evaluation of the property Preparing roof drawings and sketches Preparing scope of work documents Preparing proposals Attending sales calls Pricing patch and repair jobs Providing technical expertise Attending meetings with the architect, contractor and/or owner
Managing Accounts
Identifying, analyzing, resolving problems Preparing reports to owners regarding the condition of roofs. Project site visits to monitor installation of Tremco roofing products Identification of any aspect of installation that does not comply with specifications Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions Coordinating visits with contractors Preparing reports on progress and problems for the Sales Representative. QA/ QA+ inspections Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work
This work may include but is not limited to: Conducting diagnostic infra-red scans of roofs Taking photographs Preparing CADD drawings Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills. Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.
Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.
Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.
The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative's region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.
Developing Business
Preparing and/or distributing marketing materials Inspection and evaluation of the property Preparing roof drawings and sketches Preparing scope of work documents Preparing proposals Attending sales calls Pricing patch and repair jobs Providing technical expertise Attending meetings with the architect, contractor and/or owner
Managing Accounts
Identifying, analyzing, resolving problems Preparing reports to owners regarding the condition of roofs. Project site visits to monitor installation of Tremco roofing products Identification of any aspect of installation that does not comply with specifications Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions Coordinating visits with contractors Preparing reports on progress and problems for the Sales Representative. QA/ QA+ inspections Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only). Identifying and troubleshooting problems arising during installation and the lifecycle of the roof May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.
Other Work
This work may include but is not limited to: Conducting diagnostic infra-red scans of roofs Taking photographs Preparing CADD drawings Delivering or picking up samples, documents or small products from/to architects, owners and contractors.
Education and/or Experience:
Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience. Must have a minimum of two to three years of related hands-on experience and/or training in a similar role. Prior sales and/or customer related experience in roofing industry required.
Qualifications:
Thorough understanding and application of roofing and waterproofing contracting standards. Experience with MS Word, Excel and familiarity with CADD Excellent written and verbal communication skills. Excellent interpersonal and organizational skills. Ability to build relationships and deliver exceptional customer service. Good analytical, troubleshooting, and problem-solving skills. Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and similar documents. Ability to effectively present information and respond to questions from customers, contractors, and architects. Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative. Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume. The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
