Customer Service Rep Jobs Found 20 Jobs, Page 1 of 1 Pages Sort by:
Commercial Roofing Foreman
JOB DESCRIPTION Commercial Roofing Foreman Benefits: Base Salary + Annual Bonus Eligible for overtime 401K Health Insurance Paid time-off Company Vehicle Essential Duties & Responsibilities Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager. Skills & Qualifications Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resource Foreman
JOB DESCRIPTION Commercial Roofing Foreman Essential Duties & Responsibilities Conduct the daily onsite safety brief prior to the start of the WTI project with the Sales Rep, customer and the WTI Crew. Inspect and ensure all surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer pre-arrival, at arrival and at completion of the day's work WTI Supervisor on schedule changes, project, and crew updates, etc. Efficient project management will include managing crew start and end times and production rates, ensuring tools and materials are available to complete the assigned project safely and efficiently, and completing the project per the scope or work or specification. The WTI Foreman will complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be sent daily on project status. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Ensure that all WTI Field Reps will have a professional appearance and customer interaction while completing services for a customer. The Field Resource Foreman is responsible for the ordering, tracking, and monitoring inventory and ensure Quarterly cycle counts are completed and submitted timely. Per pricing procedures review each field service project over $5,000 for pricing accuracy. Submit all projects over $20,000 to the WTI Supervisor prior to submitting to the Sales Rep or customer. Manage, monitor, and document performance of Field Resource Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Field Resource Supervisor and Human Resources as needed. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Regional Manager. Skills & Qualifications Minimum five years' experience in the commercial roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems as well as metal and other steep slope roofing systems and how to properly repair them. The salary range for applicants in this position generally ranges between $50,801 and $63,501. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resource Foreman
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online! ....Read more...
Field Resource Foreman
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. OTHER SKILLS AND ABILITIES: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resource Foreman
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. OTHER SKILLS AND ABILITIES: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Regional Administrator
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The role of the Regional Administrator is to support the sales reps with administrative duties, to keep the rep in the field as much as possible. ESSENTIAL DUTIES AND RESPONSIBILITIES: Entering and tracking all project orders Salesforce OLI Order Entry Communicate with CMs Strategic Alignment Tracking Assisting with Concur reports, entering on rep's behalf. Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc. Requesting Tremcare Quotes Submitting GC Requests Forms for team Pulling OLI reports for customers/reps Creating Material Lists in Salesforce for Reps/Contractors Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs Using Power Apps for P&R Requests Training reps on Power Apps Submitting documents for contracts, insurance requests, etc. Ordering supplies, samples Tracking of all project progress/product estimates in Salesforce Working with reps to enter all YE/Quarterly Estimates Tracking all drops/new contacts/meetings/roof inspections for SRTs Building OMNIA Project Manuals Completing any other paperwork as needed Develop relationships with contractors and customers Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.) Weekly WTI meetings for each rep (Running, taking notes, coordinating) Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees Managing communication between WTI techs and customers for Tremcare schedules and project schedules. Warranty Renewal/Extension Tracking/Submitting all paperwork Regional resource for whenever someone (Customer, WTI, Tremco, Contractor) has a question. SKILLS AND ABILITIES: Bilingual (Spanish) is a plus, but not a requirement Superior written, oral and digital communication skills Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel Must have excellent communication and customer service skills, as well as experience dealing with a sales force on a daily basis Able to effectively communicate with field personnel at all levels Computer Literacy, E-mail, web, SAP, basic office suite experience Organizing, planning and prioritizing administrative business functions Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management, and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures, including: Conduct the daily on-site safety brief with all on-site project personnel (Sales Rep, Customer, WTI Supt & Crew, etc.) prior to the start of the WTI project. Inspect and ensure the safety of surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss the scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management includes managing crew start and end times and production rates and ensuring tools and materials are available to safely and efficiently complete the assigned project. Complete the project per the scope of work, design, and specification of contract & engineering documents. Complete an end-of-day and/or end-of-project walk-through to ensure quality repairs and address any items prior to leaving the job site. Before-and-after pictures will be sent to the Sales Rep, and information will be included in daily project status reports. These items will include detailed work performed updates, materials consumed, and supplies purchases, which are all recorded daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains the highest quality on-site customer relations in projecting a positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document the performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provide management with the earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, materials, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors the performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. OTHER SKILLS AND ABILITIES: 5+ years of progressive experience in a similar role, including leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction, including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. Must be able to travel. This is a 100% travel position. OSHA 10 certification Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION WTI Commercial Façade Foreman The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduc EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Foreman - Façade
JOB DESCRIPTION Job Description WTI Commercial Façade Foreman The WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers. ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design, and specification of contract and engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance with contract specifications, job shutdown, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e., OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor, and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct EXPERIENCE: 5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster, and other forms of facade systems and how to properly repair them using Tremco CPG Materials. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online! ....Read more...
Construction Manager
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval. Metrics: Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities Communications: Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD Specification Development Stage: Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep. Pre-Bid Stage: Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor. Bidding Stage: Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements Pre-construction Stage: Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties Construction Stage: Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction The salary range for applicants in this position generally ranges between $79,000 and $99,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Commercial Roofing Field Resources Supervisor
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resources Supervisor (Inspections)
JOB DESCRIPTION The WTI Field Resources Supervisor is responsible for the timely delivery of services, profitability, and all employee management and training within the region. Duties/Responsibilities, Core Knowledge: Coordinate staffing and scheduling of all WTI Field Reps in his/her respective region to ensure proper utilization of manpower on specific jobs for highest profitability. Collaborate with other Field Supervisors as necessary. Oversee the Quality Control (QC) process of all WTI Field Reps in the region, which will include random site visits to previous and current job sites, proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet required percentage. The Supervisor should stress the profitability factor to all field personnel. Weekly communication with Sales Managers is required. The Supervisor will field all questions/concerns from the WTI Field Reps and will handle all discrepancies between the WTI Field Reps and the Sales Force. Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. The Supervisor will also be the main contact for the office personnel if there are any problems concerning a WTI Field Rep. Ensure that all WTI Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct training (both hands-on field training and classroom style) for Field Reps, according to WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval/certification of each Field Rep including: OSHA Hazard Awareness, ToolBox Talks, etc. Provide training of new contractors on the proper application of Tremco Rood Systems. Demonstrate working knowledge of all services provided. Manage, monitor and document performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with Human Resources as needed. Work in conjunction with the Recruiting Department for hiring of all new personnel. Ensure that all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including: expense management monthly sales projections Field Tech time management status reports bidding jobs with reps large job sign offs, project documentation, etc. Perform any other duty and/or project as required or assigned by the Vice President of WTI General Services. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior commercial roofing experience including patch and repair skills Knowledge of Project Management, planning and scheduling skills Knowledge and experience monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge Understanding of budgeting and expense management Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently; solve problems, and ability to delegate assignments, such as quoting and pricing Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along roof top edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc) Ability to travel out of town, may include overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write and speak English The salary range for applicants in this position generally ranges between $70,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Technical Representative-QA (Hourly)
JOB DESCRIPTION General Purpose of Job: The QA Technical Service Rep is responsible for the timely delivery of services related to the quality assurance of Tremco's installed roofing systems within their respective region. Duties/Responsibilities, Core knowledge: Lead Technician performing roof patch and repair as necessary and determined by the Quality Assurance Group on Tremco Incorporated roof systems (BUR, Modified Bitumen, Single Ply, Fluid Applied, etc.). Estimate material and labor quantities for roof patch and repair. Perform Job Site Inspections as they relate to quality assurance and/or adjustment work. Perform detailed roof inspections to diagnose and troubleshoot issues and/or concerns. Work with local WTI Field Representatives and/or Supervisors as required or necessary. Provide accurate and timely documentation to ensure that all work is completed properly and that the customer is fully satisfied. Conduct and foster professional and timely communication (via email, voicemail, or in person) with the customers, sales reps, field staff, and internal company personnel on all work-related matters. Demonstrate working knowledge of all services provided. Perform any other duty and/or project as required or assigned by the QA Assurance Group. Skills, Qualifications, Experience, Special Physical Requirements: High school diploma or GED Prior supervisory skills and ability to manage people and tasks Prior roofing experience, including patch and repair skills Knowledge and ability to use basic tools associated with commercial roofing Knowledge and experience in monitoring and maintaining Quality Control Functional computer skills Safety training and OSHA knowledge with a commitment to safety at all times Understanding and ability to manage expenses Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management Work independently, as well as in a team environment, to solve problems and delegate assignments Excellent customer service skills and ability to build relationships Ability to climb up and down interior/exterior ladders to access roofs (minimum of 20 ft) and carry basic hand tools, equipment and/or material up to approx. 100 lbs. over long distances Capable of walking along rooftop edges (no fear of heights, good balance, etc.) Ability to handle prolonged exposure to outside weather conditions (heat, cold, etc.) Ability to travel out of town, including overnight travel Must have transportation and a valid driver's license Ability to work weekends and/or holidays if needed Ability to pass pre-employment drug test Ability to read, write, and speak English Apply for this ad Online! ....Read more...
Construction Service Administrative Assistant
JOB DESCRIPTION This is a work from home position GENERAL PURPOSE OF THE JOB: This position will be responsible for supporting the Safety Service Rep team for all Tremco and WTI safety projects, workflow coordination in Salesforce, SAP, Smartsheet, MS Excel, and any other programs that house related data. This position ensures that safety service projects are tracked and executed timely by implementing tools and processes in conjunction with the Safety Service Supervisor. This position requires a very detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. This role must have excellent communication, organization, and data management skills and will mainly interact with, but not limited to, safety equipment vendors, Safety Service Reps, Sales Reps, Customer Service, Business Ops Administration, Warranty, Drafting, and Program Management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop, execute, and communicate processes to ensure all safety opportunities are housed in Salesforce. Build a tool in Excel, Smartsheet, or Salesforce to track, update, and report on all safety projects throughout their entire life cycle. Identify possible project issues/conflicts and escalate as needed. Engage with assigned customer service reps to support order entry and ensure vendors are issued accurate and timely purchase orders. Liaise with vendors on shipment issues, turn round times, product issues, payments, etc. Monitor and report on job margins by running ZCCR for all active safety projects at varying degrees of frequency (weekly, monthly, quarterly, etc.). Attend weekly and or monthly open project review meetings with each SSR and the Regional Sales leader. Support national account opportunities as needed. Identify process gaps or areas for process improvement and work with the SSR team or other business units on implementing solutions. Responsible for reviewing, implementing, and communicating contract requirements to project stakeholders where applicable. Oversee custom approval drawing process in Smartsheet, monitor tasks and due dates, follow up with task assignments to keep the workflow moving to ensure critical dates are met, and create Smartsheet workflow automation as needed. Design and utilize a tool to track and submit safety warranty QA documentation to the Warranty Admin. Collect job-specific information, initiate CADD drawing requests, work with the Inspection scheduler for dispatching final/future QA inspections, and ensure punch list items are completed. Submit final inspection and all related documents to warranty admin and assist with warranty claim administration. Amend tools and processes in preparation for new systems and/or new business process/workflow implementations (Olympia/Inspect, etc.). Other duties as assigned by the manager. OTHER SKILLS AND ABILITIES: Excellent verbal and written communication skills, including facilitating professional presentations. Able to work and communicate with all levels of management. Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc. (Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change. Must be able to work effectively independently or in a team environment. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Service Center Administrator
JOB DESCRIPTION Position Summary: Carboline Global is seeking a Service Center Administrator to work at their Distribution Center in Green Bay, WI. This candidate will be responsible for administering and coordinating all daily service center activities. These activities may include but are not limited to filing, documentation, reviewing of orders and shipments, running reports, handling calls from customers, sales, or customer service. Requirements: High School Diploma, Experience with Microsoft Office, 1-year prior office related work experience, excellent verbal, written and interpersonal skills, along with an ability to work well with others and analyze data recognizing trends and taking action to improve. Ability to read and interpret documents such as procedure manuals, operating and maintenance manuals and safety rules. Ability to use a computer for all company required processes, procedures, and trainings. Job Responsibilities: Handle all incoming calls including customers, providing directions to the Service Center, providing information regarding orders, routing calls to appropriate individuals to assure accurate information is provided. Assist with will-call customers. Print various documentation such as: Bill of Ladings, Packing Slips, and PIC lists. Prepare all shipping paperwork. Contacts freight lines to arrange order pickups. Complete miscellaneous filing, typing, copying and other projects that are necessary to keep the day-to-day workflow of the service center organized. Data entry in computer on all shipments leaving the facility such as pro #'s from truck lines, freight charges. Provide customer service assistance to all Customer Service Representatives to assist them in obtaining the necessary information they need to get their shipments out. Run various reports as requested. Back up warehouse functions of cycle count during annual inventory. Communicates with the manufacturing plant, scheduling, shipment, and delivery of product. May involve prioritizing and negotiating product availability, partial shipments, or splitting shipments. Follows up daily on order status and notifies CSRs or sales rep of any changes. Operates the LN computer system for Sales and Replenishment order shipments. Review orders for special requirements of customers and ensure that the information is conveyed to the appropriate warehousemen. Works with Corporate Traffic Department to make cost efficient shipments. Perform additional duties as assigned. Commit to the Company's safety and quality programs. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Sales Representative-Wisconsin
JOB DESCRIPTION Title: Sales Rep- Wisconsin Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. Position Summary: Responsible for selling all of the assigned company products/services within the assigned sales territory by contacting established customers as well as developing new prospects. Must have complete knowledge of the product line represented, related services and company policies. Essential Functions: • Responsible for calling on new and existing customers to build sales volume, remain abreast of customer requirements, and assess market trends. • Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc. Provides technical assistance when necessary. • Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. • Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business, and level of repeat business. • Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. • Applies good judgment and prompt follow-through on customer complaints, returns, claims, or other problems on products/services provided. • Gathers and reports significant developments within accounts, prospects competitors, and the general market for use by company management in research, analysis, and planning purposes. • Ability to work independently with minimal supervision. • Provides annual sales detailing target markets and accounts. • May act as a Field Technical Service Engineer as requested. • Perform additional duties as assigned. • Commit to the Company's safety and quality programs. Requirements: Bachelor's in Business or a Technical degree or equivalent experience. Minimum 1 year of individual sales experience. Preferred: Previous industrial sales experience within the coatings industry. Must have a valid Driver's License. Must live in the Wisconsin territory. Physical Requirements: This position requires minimal physical activity. May require lifting up to 50lbs on occasion. May require computer usage for an extended period of time - up to 8 hours a day. Occasional exposure to various chemicals. May require travel up to 50%, including nighttime. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Sales Representative-Wisconsin
JOB DESCRIPTION Title: Sales Rep- Wisconsin Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. Position Summary: Responsible for selling all of the assigned company products/services within the assigned sales territory by contacting established customers as well as developing new prospects. Must have complete knowledge of the product line represented, related services and company policies. Essential Functions: • Responsible for calling on new and existing customers to build sales volume, remain abreast of customer requirements, and assess market trends. • Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc. Provides technical assistance when necessary. • Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. • Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business, and level of repeat business. • Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. • Applies good judgment and prompt follow-through on customer complaints, returns, claims, or other problems on products/services provided. • Gathers and reports significant developments within accounts, prospects competitors, and the general market for use by company management in research, analysis, and planning purposes. • Ability to work independently with minimal supervision. • Provides annual sales detailing target markets and accounts. • May act as a Field Technical Service Engineer as requested. • Perform additional duties as assigned. • Commit to the Company's safety and quality programs. Requirements: Bachelor's in Business or a Technical degree or equivalent experience. Minimum 1 year of individual sales experience. Preferred: Previous industrial sales experience within the coatings industry. Must have a valid Driver's License. Must live in the Wisconsin territory. Physical Requirements: This position requires minimal physical activity. May require lifting up to 50lbs on occasion. May require computer usage for an extended period of time - up to 8 hours a day. Occasional exposure to various chemicals. May require travel up to 50%, including nighttime. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...