CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CUSTOMER SERVICE ADMINISTRATOR – FINANCIAL SERVICESLONDON
UP TO £30,000 + HYBRID + PROGRESSION
We now have a fantastic opportunity for an experienced Customer Service Administrator to join a stable and growing financial services business in London. A fantastic career move for an ambitious, enthusiastic, outgoing, professional and experienced Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager within a business-to-business, commercial, insurance or finance role, with face-to-face meeting experience, good rapport building and communication skills.CUSTOMER SERVICE ADMINISTRATOR
Assisting with client enquiries and queries
Supporting clients who are looking to set up accounts
Reaching out to new clients to support them in their onboarding
Improving clients services and recognising opportunities
Providing excellent service to clients
Ensure all clients are contacted regularly
Ensure client on-boarding and ongoing service queries are managed efficiently and in a timely manner
THE PERSON:
Previous experience as A Customer Service Administrator, Sales Administrator, Administrator, Sales Advisor, Sales Executive or Account Manager
Experience in Financial Services, Insurance, FinTech or a similar market is desirable
Excellent communication skills
Enthusiastic and professional approach
Excellent IT Literacy and Excel skills
Fluent in English, written and spoken
A team player with strong communication and problem-solving skills
Develop and maintain good solid business relationships with clients and able to work under pressure in different work situations.
BENEFITS:
Positive, encouraging team
Excellent bonus scheme
Growing UK Business
Hybrid working
Fantastic progression & development
25 days Holidays + Bank Holidays
TO APPLY: Please send your CV via the advert for the Customer Service Administrator position via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
CUSTOMER SERVICE ADMINISTRATORMUST BE IMMEDIATELY AVAILABLE
GILLINGHAM
UP TO £28,500 + EXCELLENT BENEFITS + PROGRESSION
THE COMPANY: We’re exclusively working with a highly successful business in the Gillingham area that work with new and existing brands to support them in their business growth. Due to continued success, they are looking for an experienced Customer Service Administrator to join the team in a fast-paced, client-facing role working with leading international brands and businesses. This is a fantastic opportunity to work for an industry-leading business in an exciting industry and support some well-known brands. If you are a Customer Service Administrator / Customer Service Assistant / Sales Support / Sales Administrator or similar and looking to further your career in a rewarding atmosphere, this opportunity is not to be missed!
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:
Ensuring customer enquiries are answered promptly
Handling emails and calls from customers
Supporting the sales and marketing team with administrative tasks
Helping to prepare reports for sales teams
Chasing up product deliveries
Identifying areas to further support clients
THE PERSON:
We’re looking for a candidate from a Customer Service Administrator, Customer Service Assistant, Sales Support, Sales Administrator background
An excellent communicator with the confidence to handle a variety of tasks within a busy department
A proactive individual with a supportive nature to ensure clients receive a smooth-running service
Detail orientated and a keen eye for detail
Must be computer literate with MS Word, Excel and Outlook
TO APPLY: Please send your CV for the Sales Administrator / Account Manager position via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Bodyshop Administrator / Customer Service Advisor vacancy:
- Salary: up to £27,000
- Hours: 44.5 hours a week
- Benefits: Pension, life assurance, health plans, staff discounts
I have an exciting opportunity for an experienced Bodyshop Administrator to join a leading Accident Repair Centre in the Manchester area.
As a Bodyshop Administrator you will be responsible for:
- You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments and be able to clearly communicate these to the customer
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills
Minimum requirements for the Bodyshop Administrator role:
- Ideally have previously worked/or is currently working within a similar role within an Accident Repair Centre or within the Motor Trade.
If you want to hear more about the Bodyshop Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Administrator £27,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
Client Services Administrator -Near Devizes £negotiable My client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. This is initially a maternity cover role. Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in Maidenhead area.
- Salary up to £30,000
- Permanent role
Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor:
- You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates.
- Liaising with third party companies such as insurance and car hire companies.
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
As a Bodyshop Advisor / Customer Service Advisor you will:
- Must have worked / or currently working within a similar role within an accident repair centre or within the Motor Trade.
- These tasks require excellent organisational skills with an attention to detail and a quality focus.
- You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident reapir centre
If you are interested in finding out more get in contact by calling Piam Pishgoo on 01202 55291 or send us your CV by Clicking Apply Now!
Bodyshop Administrator up to £30,000 Bodyshop Maidenhead
Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA....Read more...
We are looking for a Sales Administrator to join a market leading chemical manufacturing company specialising in bespoke resin production. This is a Monday to Friday permanent position, offering an competitive salary. The primary objective of the Sales Administrator is to be responsible for day-to-day duties which will involve processing orders, follow up, transport arrangements and invoicingThe role also includes aspects of normal administrative duties; reports, filling, answering phone calls and e-mails both internal and external, occasional reception cover, any other reasonable task requested by the directors would also be included.Taking this opportunity as a Sales Administrator would mean working for a leading global producer of chemical products. This is a key manufacturing company relied on by many industries and this role is critical to ongoing operation, and success.Responsibilities of the Sales Administrator: • Processing incoming orders via e-mail or phone accurately and in a timely manner • Answering calls and dealing with customer queries • Responding to customer orders and e-mails • Follow up order status and reporting of any problems or delays • Producing credits, check invoices, and customs invoices • Providing reports and producing costings for productsTo be successful in this position as Sales Administrator, the right candidate must have a high level of organisation, strong attention to detail and the ability to build customer relationships. It will also be expected of the successful candidate to have previous experience within sales administration/customer service and possess a relevant qualification.Please apply directly for further information regarding this Sales Administrator Role.....Read more...
Account Manager -Near Devizes £negotiable My client, is looking to recruit a Account Manager to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services Account Manager will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Account Manager Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Account Manager Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Bodyshop Administrator / Customer Service Advisor vacancy:
- Salary: up to £30,000
- Hours: 45 hours a week - Monday to Friday
- Benefits: Pension, life assurance, health plans, staff discounts
I have an exciting opportunity for an experienced Bodyshop Advisor to join a leading Accident Repair Centre in the West Midlands.
As a Bodyshop Advisor you will be responsible for:
- You will be responsible for the administration of all Bodywork matters including receptionist duties, bookings, courtesy car diary control, recovery drivers diary, and customer call-backs
- These tasks require excellent organisational skills with attention to detail and a quality focus that is second to none
- You are expected to maintain up-to-date knowledge on Bodyshop procedures and developments and be able to clearly communicate these to the customer
- As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills
Minimum requirements for the Bodyshop Advisor role:
- Ideally have previously worked/or is currently working within a similar role within an Accident Repair Centre or within the Motor Trade.
If you want to hear more about the Bodyshop Advisor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Advisor £30,000 Bodyshop West Midlands
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
Technical Sales Administrator
Dartford, Kent
£25,875pa
Monday to Friday 8.30am-5.30pm
6 month fixed term contract
KHR is partnered with a luxury manufacturer of bespoke products based in Dartford who is looking to add a motivated and solutions-orientated Technical Sales Administrator to their team on a 6mftc.
The Technical Sales Administrator will consistently provide high levels of customer service and technical support to a range of customers via various means.
Roles and Responsibilities
- Placing orders vis Sage
- Understand the processes and procedures to minimise input error and ensure good customer service is given at all times
- Build sustainable relationships with customers
- Ensure calls are answered promptly
- Liaise directly with customers on the phone assisting with technical issues
- Provide technical advice and solutions regarding product range
- Manage customer complaints when they arise
- Undertake a range of administrative duties as and when required
Candidate Profile
- Experience within a Contact Centre/Customer Service environment
- Excellent communication skills
- Self-motivated with a proactive approach and demonstrates a ‘can do’ attitude
- An ability to be able to understand technical drawings and instructions will be of benefit
- Good MS Office skills
Benefits include 25 days holiday, pension, 4 x salary life assurance, private healthcare salary sacrifice scheme; discounted gym memberships, quarterly and annual staff events and more.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…
....Read more...
Technical Administrator
My client sells and services air conditioning and heat pumps- in both marine, commercial, and residential applications and they are expanding and are now looking for a Technical Administrator.
The role of technical Administrator will include:
Customer communication,
Chasing and ordering/shipping parts and spares
Service booking and scheduling.
Filing for grant applications for heat pumps
Sales coordinator- Additional duties and training will be given.
Specifying and quoting Air conditioning and heat pump systems
Basic Auto cad schematics viewing
Basic Fusion 360 or Solid Works operation ran.
Going into an Engineering support Role duties listed above plus hands-on commissioning and surveying.
Design of air handling units and bespoke cooling units mostly marine based.
This would suit someone with engineering admin experience as well as someone looking for a step into Design.
If you are interested in applying for your next role in engineering please contact Ian at Holt Engineering on 07734406996....Read more...
Service Advisor
Location: Preston, Lancashire
Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a prominent automotive services provider, providing new and used cars at great price.
The Role:
As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.
Duties:
* Handle customer service and vehicle repair needs efficiently and courteously.
* Maintain department standards and promptly address customer complaints.
* Provide estimates and liaise between customers and technicians.
* Ensure proper invoicing and payment processing.
* Maintain customer files and warranty documentation accurately.
* Plan workshop capacity with the team and adhere to Manufacturer's guidelines.
* Ensure compliance with safety regulations and company policies.
* Supervise staff and maintain a pleasant customer area.
* Document repair orders accurately and obtain necessary approvals.
Requirements:
* Previously worked for 2 years as a Service Advisor or in a similar role.
* Stay updated on warranty procedures and documentation.
* Maintain knowledge of warranty, customer care, and manufacturers information.
* Familiarity with computerised recording procedures.
* Hold a driver licence and UK work authorisation.
* Completion of relevant manufacturer training courses.
Shift:
* Monday to Friday 8.00am to 5.30pm
* 1 in 3 Saturdays 8.30am to 12.30pm.
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* On-site parking
Apply now for this exceptional opportunity to contribute to a successful automotive dealership and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, Service Receptionist, Service Administrator, warranty administrator, Motors, Cars, automotive, Car dealership
....Read more...
Senior Customer Service Executive
Location: Wokingham,Berkshire
Salary: Circa £13 per hour + Excellent Benefits
Job Type: 3-Month Fixed Term Contract (FTC)
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities:
* Maintain regular liaison with workshop logistics and various departments to keep customers informed.
* Timely generation and processing of quotes according to departmental targets.
* Prepare and conduct regular status reports and communication for top clients, adapting the frequency as per agreements.
* Serve as a crucial point of contact for customer queries across multiple channels, striving to exceed expectations.
* Collaborating with the supply chain team for necessary parts.
* Coordinate departmental email management, quote generation, and task distribution, especially in team leaders absence.
* Oversee critical customer accounts, ensuring exceptional service levels are maintained.
* Serve as the primary contact for colleagues when the CSM and TL are unavailable.
* Conduct a minimum number of customer visits annually.
* Provide mentorship and support to newer team members, promoting knowledge sharing and collaborative growth.
Requirements:
* Previously worked as a Customer Service Executive or in a similar role.
* Possess 1-2 years of experience in a similar customer service role.
* Capable of overseeing AOGs from start to finish.
* Ability to report customer progress and pinpoint pain areas for resolution.
* Computer skills including Microsoft Office.
* Exceptional attention to detail and numerical accuracy.
* Strong communication and numeracy skills
* Demonstrated ability to prioritise tasks and manage ones workload effectively.
* Self-driven with a keenness to acquire new skills and work independently.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Customer Service Advisor, Customer Service Executive, Customer Service, Operations, Administrator, Customer Service Adviser, Business Administrator, Customer Service, Operations Executive
....Read more...
Service Advisor
Location: Colne, Lancashire
Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits
Job Type: Full Time, Permanent, Monday - Friday
The Client:
Our client is a prominent automotive services provider, providing new and used cars at great price.
The Role:
As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.
Duties:
* Handle customer service and vehicle repair needs efficiently and courteously.
* Maintain department standards and promptly address customer complaints.
* Provide estimates and liaise between customers and technicians.
* Ensure proper invoicing and payment processing.
* Maintain customer files and warranty documentation accurately.
* Plan workshop capacity with the team and adhere to Manufacturer's guidelines.
* Ensure compliance with safety regulations and company policies.
* Document repair orders accurately and obtain necessary approvals.
Requirements:
* Previously worked for 2 years as a Service Advisor or in a similar role.
* Stay updated on warranty procedures and documentation.
* Maintain knowledge of warranty, customer care, and manufacturers information.
* Familiarity with computerised recording procedures.
* Hold a driving licence and UK work authorisation.
* Completion of relevant manufacturer training courses.
Shift:
* Monday to Friday 8.00am to 5.30pm
* 1 in 3 Saturdays 8.30am to 12.30pm.
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* On-site parking
Apply now for this exceptional opportunity to contribute to a successful automotive dealership and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Advisor, Service Adviser, Service Receptionist, Service Administrator, warranty administrator, Motors, Cars, automotive, Car dealership
....Read more...
Trainee Bookkeeper
Construction Industry
Faversham, Kent
Up to £26,000 per annum
Permanent Role - Monday to Friday Day Shifts
Holiday, Pension, Training Opportunities
Do you have experience in an administrator or customer service role and are keen to develop your skills further? If so, please read on
My client holds a number of key commercial contracts across the UK within the Construction and Building Services sector. They are currently searching for an Assistant Bookkeeper to join the team and take on various financial responsibilities. The ideal candidate will have customer service or administrator experience with a hunger to develop their finance skills through training. This role offers an exciting opportunity to work in a dynamic environment and be a part of our client's expansion plans.
Other job titles could include: Assistant Bookkeeper, Finance Assistant, Administrator, Trainee Accounts Assistant, Trainee Purchase Ledger, Invoice Admin or similar.
The Role: Trainee Bookkeeper
- Working closely with the Senior Bookkeeper and training within the following areas:
- Purchase Ledger Receipt invoices, input, allocate
- Answering incoming phone calls for the accounts department
- Liaising with suppliers and subcontractors via email
- Adding and updating new suppliers/subcontractors to the online system
- Entering Statements
- Reconcile card statements
- Weekly Payroll - training will be provided
- Managing post
Experience Required - Trainee Bookkeeper:
- Experience working within an administrative or customer service role
- Holds a Grade 4 or above in Maths
- IT literate and able to operate Excel or an online CRM package
- Able to commute to Faversham, Kent on a daily basis
- Strong attention to detail and accuracy in financial data management
- Excellent organisational and multitasking skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong communication and interpersonal skills.
- Knowledge of CRM systems is a plus
Package Details - Trainee Bookkeeper:
- Salary £23,800 - £26,000 dependent on experience
- Monday Friday 8am 5pm
- 28 days holiday (including bank holidays)
- Training opportunities to gain further qualifications
- On-site parking
- Company Pension Scheme
Interested? To apply for this Trainee Bookkeeper position, here are your two options:
- "This is the job for me! When can I start?" - Call 0116 254 5411 now and lets talk through your experience. Ask for Emma Gilmore between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
Job role:- Service Administrator [Automotive]
Location:- Cosham
Salary:- £28,800
Were recruiting for Service Administrator in the Cosham area to join one of the UK's top Prestige Dealership Group's.
You'll be a representative of a well-known Iconic & British franchise, calling customers into the workshop for repairs, services and MOT's. One of the more fulfilling aspects here is helping a huge variety of clients, and alongside your customer service skills [and a good pair of wellies] you'll take care of the day-to-day invoicing.
- Basic Salary £25,200 OTE £28,800
- 40 hours Monday to Friday (no weekends)
- 33 days holiday per annum (including bank holidays)
- Company training and excellent benefits, including access to a CBS car scheme.
Training with the brand will be given, and seeing as you'll most like be rubbing shoulders with the Service Advisors, you'll see progression and further training into other roles within the Group.
Requirements?
- The ability to deliver outstanding customer service to a variety of customers, including high net-worth individuals.
- The awareness to deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle.
- Experience in a role that involves some level of suggestive selling techniques.
- Thats it.
Does this sound like something that would suit you?
Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on 07885 857727 / or send your CV to eric@holtrecruitment.com. He can tell you everything about your next challenge.....Read more...
Implement your administration and customer service skills in a community based organisation that will offer you new challenges and openings. In the Administrator job, you will be:
Main point of contact for any enquiries – telephone, email, postal Carrying out admin duties including, filing and typing, minute taking (from recordings) and data handling Putting together and issuing out paperwork and documentsCorresponding with customers and internal staff
To be considered for the Administrator role you must have:
Strong IT skills including data handling and MS Excel Previous administration, minute taking and office experience A good telephone manner and high levels of customer service Ability to work unsupervised and manage a high-volume workload
This is an ongoing temporary role, working full time, approx. 37 hours per week, 9am to 5pm Monday to Friday. However flexibility may be available on timings for the right person. You'll be based in offices in Penmaenmawr and starting on an hourly rate of £12.00 + benefits.If you are an ambitious individual looking for a new opportunity then we would love to hear from you.....Read more...
Up to £25,000 + Fully Remote working (Sussex) + BenefitsA highly capable, proactive and organised Office Administrator with excellent attention to detail and a professional and warm approach, is required to provide a broad ranging office support and administrative service on a remote basis as part of a highly regarded, professional business as they continue to expand.Our client is a trusted, highly regarded plumbing and heating company covering the central Sussex region, with an impressive client list of long-standing residential and commercial customers. They offer a competitive, honest and reliable service, accommodating anything from a boiler breakdown and service, to a full heating system installation, while always working to the highest standards.The ideal Office Administrator will have previous experience of providing remote organisational support in a dynamic role and an appreciation of the commercial importance of delivering a professional, proactive support service across all areas of the business.The successful candidate, who will work on a remote basis, will enjoy problem solving in an environment in which no two days are the same. In return, the Office Assistant will have the opportunity to define this role as the company continues to grow.Key Responsibilities
You will be the first point of contact for our new and existing customers looking to have a new boiler installed or serviced.
Working with information supplied by lead generation firms (Boiler Guide, CheckATrade), social media and recommendations.
You will be responsible for setting up appointments for surveyors and engineers, sending links for photo surveys and keeping track of meetings.
The management of the engineers’ diaries, scheduling appointments and following up open jobs until completion to ensure smooth operations.
You will be using our CRM software to track appointments and keep customer information updated.
General data entry.
Lead Generation.
The generation and dissemination of quotations, sales orders and invoicing.
Skills & Experience
Have previous experience in customer service and showcase excellent customer service skills.
Be fully competent on a computer with excellent working knowledge of MS Office (Word/Excel).
Excellent written and oral communication skills face to face and by email.
Happy to work in a fully remote role.
Calm and confident telephone manner, approachable with the ability to build a rapport with a wide range of people.
Be reliable and punctual.
Positive ‘can do’ attitude.
Genuine passion to support clients with any questions, queries or concerns.
Excellent organisational skills.
A Sales and/or Plumbing and Heating background would be an advantage.
This is a fantastic opportunity for an ambitious Office Administrator to join a friendly, family-owned and employee focussed organisation with a proud history of providing service and customer excellence. In return for your support, an attractive salary and benefits package is on offer including fully remote and flexible working options. Apply now!....Read more...
Sales Support Administrator
£25k - 27k
Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now.
My client is looking for an experienced Sales Support Administrator to join their growing organisation.
You will be working within the IT sector, in a dynamic well-established business within a short distance of West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering.
The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team.
Customer services responsibilities
- Answering telephone enquiries - UK and Export
- Responding to Customer Emails - UK and Export
- Daily/Weekly/Monthly reporting to Customers
- Creating new customer accounts - UK and Export
- Processing quotes and orders on the IT System
- Part identification using external websites/spreadsheets
- Check part number suppression's on external websites
- Identify part lead times and confirm with the customer
- Releasing pick tickets and check-back orders
- Raising commercial invoices for dispatch
- Part ship and contact customers when stock is booked in
- Downloading spare guides as required
- Monitoring service repairs
- Dealing with service queries
- Advising customers of warranty invalidation's
- Contact Service customers requesting part authorisation, obtaining service
Job Description
Service support responsibilities
- Account management for service customers
- Service support for partners
- Ensuring a smooth flow of work through the workshop
- Obtaining Purchase Order numbers for repairs
- Monitoring statuses of repairs
- Responding to new customers
- Ensuring correct invoicing on repairs
- Liaising with Purchasing for timely delivery of parts
- Liaising with customers regarding receipt and return of units
- Supporting the effort to reach service revenue targets
Qualifications and Skills:
- IT literate (Word, Excel)
- Good organisational skills
- Good telephone manner
- Good attention to detail
- Conscientious with a strong sense of quality
- Strong customer focus
- Ability to work and take instruction from Managers but also to work
independently.
- Self-motivating with the ability to prioritise own workload
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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NEW ROLE | Onboarding Conveyancing Administrator | Cheadle | £22,500 | 56899
A well-Established and expanding Law firm based in Cheadle are looking to recruit an Onboarding Conveyancing Administrator to join their successful Property team.
The ideal candidate will come from a Conveyancing background and have sales and quoting experience, post completion and Land registration knowledge. You will have strong administrative skills, excellent attention to detail, good telephone manner, conversant in Microsoft office and highly organised.
Initially you will deal with
- Handling post
- Front of house customer service experience
- File opening and data entry
- Manage and maintain accurate records
- Manage bookings
- Client onboarding
- Proficient in O365 products i.e word, excel etc
Salary on the role ranges from £19,000-£22,500 depending on experience.
If you are interested in the above, please send an up to date cv to t.carlisle@clayton-legal.co.uk or alternatively give Tracy Carlisle a call at Clayton Legal on 0161 9147 357....Read more...
Job Title – Technical Fleet Administrator
Location – Croft Leicestershire LE9
Contract – Temp – 8 Weeks Initially
Hours – 34
Role summary –
This company is seeking a Technical Fleet Administrator to join their busy Vehicle Fleet Services Team. As the Technical Fleet Administrator, you will be responsible for covering the front of house, dealing with face to face and telephone enquiries, liaising with service areas to coordinate vehicle delivery and collection, and assisting the workshop with breakdown recoveries. Additionally, you will be responsible for running weekly metric/KPI reports for service areas.
Key Responsibilities:
Dealing with face to face and telephone enquiries
Liaising with service areas to coordinate vehicle delivery and collection.
Assisting the workshop with breakdown recoveries
Running weekly metric/KPI reports for service areas.
Making appointments for technical inspections
Coordinating vehicle workshop and basic admin
Requirements:
Experience in a fleet or garage reception role is highly desirable.
Excellent customer service skills with the ability to communicate in all forms.
Basic technical knowledge of vehicles is preferred.
Ability to work closely with the vehicle workshop to keep track of the status of vehicles as they progress through appointments.
Strong organisational skills with the ability to multitask and prioritise workload.
Proficient in using Microsoft Office applications.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
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Job title: Complaint Resolution Administrator Location: Sittingbourne, ME9 Start Date: ASAP Contract Type: 6 months Weekly Hours: 36 hours per week Work Pattern: Monday – Friday (Office based 5 days)We would like an experienced administrator person with good communication skills, used to working with and assisting a team by providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the Complaint team.Responsibilities
Deliver a Great Complaints Experience: Ensure complaints are handled in line with the Housing Ombudsman's and regulatory code, focusing on customer satisfaction and efficient resolution.
Administrative and Organisational Support: Provide vital support to the team through administrative and organisational tasks, including ordering supplies, updating databases, handling paperwork and post.
Customer Interaction: Be the point of contact for new complaints, compliments, MP enquiries, and payment requests, ensuring detailed notes are recorded on the CRM system.
Customer Expectation Management: Manage customer expectations regarding policies and procedures in a non-confrontational and customer-focused manner, offering appropriate alternatives where possible.
Meeting Coordination: Arrange and coordinate meetings, including preparing documents, booking venues, and taking accurate minutes to drive effective decision-making.
Database Management: Accurately record all customer contacts, complaint details, actions, and learning points on management systems, maintaining a comprehensive record for analysis and improvements.
Relationship Building: Foster strong relationships with colleagues and Complaints Service Panel members, enhancing collaboration and teamwork.
Person Specification
Previous experience assisting customers in a busy customer-facing environment through various communication channels.
Excellent customer service skills, showcasing empathy and understanding in addressing customer concerns.
Proven ability to effectively handle challenging situations with resilience and composure.
Knowledge of general office and administrative procedures and the ability to manage tasks efficiently.
Effective communication skills, both written and verbal, adapting your style to suit different audiences and preferences.
Outstanding organisational skills and the ability to prioritise work to meet deadlines effectively.
Self-motivation and a proactive approach to problem-solving, demonstrating adaptability and flexibility.
Proficiency in Microsoft Office packages, particularly in word processing, report generation, and data entry.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk....Read more...
Bookkeeper / Financial Administrator
Location: Harlow, Essex
Salary: Very Competitive + Excellent Benefits
Job Type: Monday - Friday, 8:00am - 5:00pm
The Client:
Our client is a well-established resin manufacturer, specialising in innovative resin formulations for various industries, offering coatings for industrial, commercial, residential, and creative uses.
The Role:
As a Bookkeeper / Financial Administrator, you will be supporting daily office operations and undertaking various administrative tasks to assist the team.
Responsibilities:
? Handling sales orders and shipment processing.
? Managing incoming calls and email inquiries from customers.
? Organising payment schedules and managing accounts payable and receivable.
? Conducting credit control activities, including follow-ups on outstanding payments and managing financial transactions.
? Managing goods receipt and coordinating transportation logistics and documentation for UK / EU shipments.
? Preparing monthly / quarterly management accounts and assisting with year-end accounts and VAT filings.
? Generating reports on various financial metrics.
? Conducting company credit checks for new clients.
? Coordinating with suppliers and managing inventory orders.
? Ordering office supplies when necessary.
? Maintaining Xero accounting software.
? Supporting the team in achieving ISO quality management system certification.
Requirements:
? Previously worked as a Bookkeeper, Administrator or in a similar role.
? At least 2 years' experience using Xero.
? Strong understanding of bookkeeping and general financial management.
? Possess relevant qualification and degree.
? Organised and proactive mindset.
? Customer service experience would be preferred.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In app....Read more...
We are actively seeking a dedicated Office Administrator to join the dynamic team of a renowned furniture company based in Yate. With a commitment to delivering excellence in craftsmanship and customer service, they offer a diverse range of furniture products to enhance living and workspaces across the region.Administrator (based in Yate), Salary: £20-£25kIn this role, you will be instrumental in ensuring the seamless functioning of administrative operations. From managing office supplies to providing support to various departments, you will play a pivotal role in maintaining efficiency and productivity.Here's what you'll be doing:Handling office operations and procedures efficiently.Managing incoming calls and emails, redirecting inquiries appropriately.Maintaining accurate records, databases, and filing systems.Offering administrative support across different departments as needed.Coordinating meetings and appointments, managing schedules effectively.Providing exceptional customer service by addressing inquiries promptly.Here are the skills you'll need:Strong organizational and time management abilities.Attention to detail and accuracy in work.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication skills, both verbal and written.Ability to multitask and prioritize tasks effectively.Previous experience in an administrative role is advantageous but not essential.Here are the benefits of this job:Competitive salary of £20-£25k DOEOpportunity to work in a dynamic and growing industry.Supportive and collaborative work environment.Potential for career advancement and skill development.Work Permissions: Candidates must have the right to work in the United Kingdom. Visa sponsorship is not available for this position.....Read more...
Job Title: Sales Administrator Hours: 9.00am - 5.00pm, Monday to FridayLocation: StandishSalary: £22,600 The CompanyWe are recruiting for an experienced Sales Administrator to join our client leading manufacturing company who are based in the Standish area. Sales Administrator The successful candidate:
Experience within sales / customer serviceBe familiar with Microsoft office, Word, Excel and OutlookStrong attention to detail and accuracyGood communication skillsGood Time Management skillsAbility to manage workload and prioritise tasksFlexible approach to working Ability to build customer relationshipsPleasant and positive telephone mannerWork as part of a team but also use own initiativeAbility to stay calm and work accurately, even under pressureAbility to maintain high levels of customer service
Sales Administrator Role and Responsibilities:
Processing incoming sales orders via e-mail or phone accurately and in a timely mannerAnswer and deal with customer queriesResponding to customer orders and e-mailsFollow up order status and reporting of any problems or delaysUpdate customer contract detailsProducing creditsProduce and check invoicesOrder transport as required and liaise with freight forwarders and carriersProducing Dangerous Goods Notes for Export purposesProducing customs invoicesRecord Export ordersCheck transport invoicesLiaising with production and warehouse Liaise with Internal and External CustomersProviding proof of delivery and copy invoicesProviding sales reportsProducing costings for productsCover for reception and other site when requiredAnswering phone callsTaking messages for other departmentsCarrying out other administrative duties as required
ManHKeywords:Sales Admin, Administrator, Sales AdministratorPlease contact Amy McHugh at Winsearch UK for further details – amy.mchugh@winsearch.ukWinsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss
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