Dealing with customers face-to-face, on the telephone and email
Responding to enquiries
Providing customer care
Booking viewing appointments
Booking sales and lettings valuations
Referring business to our partners
Working as a team
Working towards set targets
Dealing with solicitors and mortgage advisors
Accurate recording of data and file notes
Training:
Business Administrator Level 3 Apprenticeship Standard
No weekly college release day
One monthly class in college
Assessor will visit the work place every 4-6 weeks
All work will be set online via the CRM system, Aptem
Training Outcome:
This is an excellent opportunity to learn all aspects of estate agency and could lead to a long-term career in the industry
Employer Description:Sugdens is a family run Estate Agency covering the whole of Bradford & Cleckheaton areas with three offices.
We deal with property sales and lettings.
We opened our business in Idle village in 2013 and have grown as a market leader in the business over our three offices; employing fourteen staff.Working Hours :Monday- Friday
9.00am- 5.30pm
40 hours allowing ½ hour for lunchSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Friendly....Read more...
Drafting Personal Tax Returns
Drafting CGT Returns
Drafting company tax returns
Calling HMRC to discuss client matters
Responding to client queries in a timely and professional manner
Assisting other Tax Team members as required
Training:
The successful candidate will study with First Intuition Leeds Limited.
Training Outcome:
Further support would be offered to enable the apprentice to become a Chartered Accountant and a Chartered Tax Advisor, should the successful applicant wish to do so.
Employer Description:Harris & Co are a busy and expanding 6 partner accountancy, payroll, audit and tax practice, with a strong regional client base in the SME sector.
They are a successful, independent general practice.
Harris & Co are a team of 50, of which eight are also Chartered Tax Advisors. At the core of what they do is ensuring that equal attention is given to continually improving our client experience and the working environment and progression of our team.Working Hours :Monday to Friday, 9.00am to 5.30pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Professional attitude,Willing to finish ATT studies....Read more...
We are looking for a Administration/Lettings Agent. The job role will involve:
Interacting with potential clients.
Dealing with client queries via the telephone and email
Some reception cover when required
Filing
Data Entry
Arranging tenancy agreements, gas safety’s, electrical checks, epcs, inspections
Using the in house system at Gower Dawes
Supporting all staff with the general administration duties throughout the office
You will learn how to match the properties they sell / rent with a client's needs
Training:
You will achieve your Level 2 Customer Service Practitioner Apprenticeship
There are workshops that you will need to attend
You will have a Mentor for one-to-one teaching and learning
In-house training will be given to support specifics of the role
Training Outcome:
There will be opportunities for further development and progression
Employer Description:Gower Dawes Estate Agents are experienced in dealing with the sale of all types of residential property, new homes, property management, and lettings. We are happy to advise on all methods of sale including Auctions, Open Houses and of course the more common and traditional method – sale by private treaty. We are experienced valuers and undertake probate and matrimonial valuations as well as offering advise on most matters concerning property. We have access to a full range of specialists such as chartered surveyors, structural engineers, Independent Financial Advisors and would be pleased to recommend any of these should they be required.Working Hours :Monday, 9am - 6pm.
Tuesday - Day off
Wednesday, 9am - 6pm.
Thursday - Friday, 9am - 6pm.
Saturday, 9.30am - 3pm.
Sunday - Day offSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Job Title: Depot Manager - HGV Truck Dealership
Location: Farnborough
Salary: Up to £65,000 per annum + Bonus + Company Car
Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients HGV Truck Dealership in Farnborough. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
As Depot Manager, you will be responsible for overseeing the day-to-day operations of the dealership, ensuring the highest standards of service, performance, and customer satisfaction. You will manage a dedicated team, drive business growth, and maintain a positive working environment.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Branch Manager, or Service Manager role, ideally within the HGV, automotive, or commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices is highly desirable.
- Full UK driving licence.
Why Join Us?
This is a fantastic opportunity for a driven individual to lead a successful depot and make a lasting impact on its growth and performance. Alongside a competitive salary, you will benefit from generous perks including a company car, healthcare for your family, and a supportive working environment.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
Key Responsibilities:
Bookkeeping: Assist with maintaining accurate financial records, including processing invoices, payments, and receipts.
Data Entry & Reconciliation: Input financial data into accounting software, ensuring accuracy and up-to-date information. Support the reconciliation of bank statements, credit card transactions, and supplier accounts.
Tax Compliance: Assist with VAT returns, personal tax calculations, and other statutory compliance tasks.
Financial Analysis: Analysis client financial records and investigate discrepancies for tax compliance checks
Client Support & Administration: Provide excellent client service by answering calls, addressing inquiries, and resolving issues.
Manage administrative tasks such as scanning documents and maintaining up-to-date client records.
Learning & Development: Complete your apprenticeship coursework and exams, applying new knowledge to practical tasks within the company.
Training:
Training will be weekly in a class environment, working towards a Level 2 Accounts or finance assistant apprenticeship standard.
Training Outcome:
Excellent prospects with the possibility to progress onto level 3.
Employer Description:We are a dynamic and growing firm of Chartered Accountants and Chartered Tax Advisors in the Anlaby area. Our company prides itself on providing exceptional service to our clients by tailoring our diverse range of services to meet their individual needs. We are a forward thinking, technology driven practice looking for an enthusiastic and dedicated Accountancy Apprentice to join our team.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Perth / Dundee / Aberdeen / Inverness Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4218GSA....Read more...
Are you seeking a new Conveyancer opportunity with a firm who prioritises client care?
The firm
I am seeking the best suited candidate for my client, who are a highly reputable firm within Cheshire and Merseyside regions.
They have a very structured, experienced conveyancing team consisting of qualified fee earners, technical team, knowledgeable assistants and customer experience advisors.
The opportunity
- Residential Conveyancer role (Qualified or unqualified)
- Full time, permanent position
- Located in their Liverpool office
- Ideally full time in the office, flexibility to work from home can be made available for the right candidate.
- Salary from £30,000 to £45,000
You will be responsible in handling a mixed residential conveyancing caseload, mainly consisting of sale and purchase, both freehold and leasehold files, transfer of equity, auction and remortgage cases. You will work closely with a conveyancing assistant.
The candidate
The firm are looking for an experienced conveyancer to join their residential property team, you will be confident in handling all aspects of residential conveyancing from start to finish, predominately sale, purchase, freehold and leasehold files.
You will hold at least 3 years conveyancing fee earner experience and be able to go in and hit the ground running.
Not only will you hold the experience, but you will have a positive and can do attitude and have an invested interest and commitment to the firms success development.
To apply for this post, or to discuss further, please contact Rebecca Davies on 0151 5230 1208 or email r.davies@clayton-legal.co.uk.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Northampton, Oxford, Cambridge, Reading, Portsmouth, Bedfordshire Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4232GSA....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Northampton, Oxford, Cambridge, Reading, Portsmouth, Bedfordshire Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4232GSA....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Perth / Dundee / Aberdeen / Inverness Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4218GSA....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Northampton, Oxford, Cambridge, Reading, Portsmouth, Bedfordshire Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4232GSA....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Northampton, Oxford, Cambridge, Reading, Portsmouth, Bedfordshire Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4232GSA....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Perth / Dundee / Aberdeen / Inverness Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4218GSA....Read more...
Area Sales Representative – Automotive Aftermarket
Are you ready to take your sales career to the next level with a globally recognised manufacturer? If you have experience in the Automotive Aftermarket—whether in Field Sales, Trade Parts Sales, Business Development, or Internal Sales—and understand the distribution of parts through garages, workshops, and repairer networks, this is a fantastic opportunity for you!
Ideal Location: Perth / Dundee / Aberdeen / Inverness Salary: Circa £40,000 - £42,000 basic + Bonus + Car/Allowance + Pension + Training & Professional Development
Key Skills & Experience:
Proven sales experience in the Automotive Aftermarket, ideally in a customer-facing or field-based role.
Strong communication skills, with the ability to engage effectively from boardroom level to workshop technicians.
Confident delivering product training to mechanics, parts advisors, and distributor sales teams.
Tech-savvy, with a good understanding of Microsoft Office and CRM systems.
Highly organised with a strong work ethic and a tenacious approach to achieving goals.
Flexible for regional travel with overnight stays as required.
Professional appearance with the ability to make a strong first impression.
Ambitious and keen to grow within a market-leading global brand in the Automotive Aftermarket.
Next Steps:
Online interviews will be conducted in partnership with our exclusive recruitment partner Glen Shepherd. Please call Glen for an initial conversation on 07977 266309 or email with your CV detailing how your experience meets with the above.
Apply now and drive your sales career forward with an industry leader!
JOB REF: 4218GSA....Read more...
My client is a highly respected law firm with offices across the North and deep roots in Lancashire. Known for genuine advice and exceptional outcomes, this firm offers a collaborative and supportive environment where people thrive.
Recognized as a Legal 500 Top Tier Firm, a Chambers & Partners Leading Firm, and awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024, theyre committed to professional growth and teamwork.
If youre looking for a firm that values authenticity, excellence, and unity, this is an opportunity you dont want to miss. Lets talk about how you can be part of their success.
The Role
Associate / Senior Associate Insurance (Casualty Team) Manchester
My client is looking for an Associate / Senior Associate Solicitor to join their Insurance team based at our Manchester Office.
This is a fantastic opportunity for a dynamic and experienced Solicitor looking for a new challenge to join the Casualty team and progress their career, whilst bringing their skills and knowledge to a collaborative and professional team.
Whilst the role will be working to the fast-paced, customer focused and high standards of a law firm, the role will also provide a sustainable work-life balance and relate to the regional area in which it is based.
This exciting opportunity allows you to work in a supportive environment while handling a diverse caseload of Employer and Public Liability matters, including some Motor Claims.
As a key member of the team, you will be responsible for achieving successful outcomes such as:
- Managing a varied case load of Defendant Insurance matters, primarily consisting of Public and Employer's Liability claims but potentially including some Motor Claims;
- Provision of written and verbal advice in litigated and non-litigated matters;
- Communications with clients, insurers, , opposing solicitors and Courts to progress files;
- Provision and supervision of value-added services e.g. client helpline calls/emails, legal surgeries, briefing notes etc.
- Supporting the Head of Department, Partners and other advisors on their own cases, and the delivery of the departmental strategy and business objectives;
- Ensuring compliance with internal and external business requirements including ISO:9001 quality control, SRA Principles / Code of Conduct, and Court & Tribunal deadlines;
- Monitoring and reporting on own financial and business performance, and of colleagues under the Solicitors management / supervision responsibilities, to deliver work in a profitable manner;
- Contributing towards internal continuous improvement, innovation and knowledge sharing;
- Inter-departmental support and collaboration on joint files, projects and events;
- Contributing to the development of the departmental business plan;
- Building positive relationships with current/prospective clients and enhancing the Firms profile, to drive business growth;
- Contributing to business development including training events, articles/newsletters, Chambers & Legal 500 submissions etc.
-
The Person
They are looking for a motivated and skilled lawyer with a strong understanding of Insurance litigation processes who can develop strong relationships and deliver exceptional service to their clients.
They will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:
- qualified Solicitor (or CILEX equivalent) with at least 4 years + PQE within Insurance;
- demonstrable experience and expert knowledge of Motor, Employers and Public Liability claims is essential;
- previous experience of advising local authorities and dealing with insurers;
- expert knowledge of CPR and Insurance litigation processes;
- previous experience of supervising other advisors, from Solicitors to Paralegals;
- experience of handling large projects and business development activities;
- strong presentation and client handling skills and be commercially astute;
- good knowledge of IT systems, to include all MS Office products and case management systems;
- excellent organisational and communication skills;
- the ability to work independently and as part of a team;
- a high level of professionalism and ethical standards
- the ability to supervise, manage, motivate and inspire others effectively;
- the ability to work collaboratively as part of a supportive team and be reliable and enthusiastic;
- excellent attention to detail;
- align with the Firms values.
The Benefits
Dedicated to supporting their people and offer a range of benefits, including:
- 33 days annual leave, including bank holidays
- Annual leave purchase scheme (Subject to T&Cs)
- Celebration leave
- Ongoing professional development
- Progression opportunities
- Company pension
- Profit share scheme
- Long service awards
- Subsidised tuck shops
- Health care benefits (Health Cash Back Plan and Mental Health Counselling Services)
- BUPA (Solicitor positions only, for self, not dependants)
- Retailer and gym membership discounts
- Recruitment and legal department referrals (Subject to T&Cs)
- Annual Events
This is a full-time role working 36.25 hours per week, Monday- Friday, 9am until 5pm. Hybrid working arrangements may be available depending on operational requirements.
Please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357....Read more...
CUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITSDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service. This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23,795 Basic SalaryPerformance Bonus after 6 monthsFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITS....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers
Delivering five-star customer service
Marketing including social media and window displays
Dealing with incoming and outgoing administration
Updating customer files
Selling foreign exchange
Matching customer needs and advising customer on their holiday arrangements
Selling travel and related products to customers.
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and online learning provided by the provider at one of our training centres or at employer’s premises
On the job training delivered by the employer
Quarterly formal progress review meetings with the providers coach/tutor and employer
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry.
Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills.
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion
Multiple choice knowledge test
My Journey - Showcase.
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love
Althams Travel invests in our apprentices and grow and progress within the company and are encouraged to reach their full potential.
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers
Delivering five-star customer service
Marketing including social media and window displays
Dealing with incoming and outgoing administration
Updating customer files
Selling foreign exchange
Matching customer needs and advising customer on their holiday arrangements
Selling travel and related products to customers
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises
On the job training delivered by the employer
Quarterly formal progress review meetings with the providers coach/tutor and employer
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry
Functional Skills - This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion
Multiple choice knowledge test
My Journey - Showcase
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love
Althams Travel invest in our apprentices and grow and progress within the company and are encouraged to reach their full potential
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers.
Delivering five-star customer service.
Marketing including social media and window displays.
Dealing with incoming and outgoing administration.
Updating customer files.
Selling foreign exchange.
Matching customer needs and advising customer on their holiday arrangements.
Selling travel and related products to customers.
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider.
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis.
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises.
On the job training delivered by the employer.
Quarterly formal progress review meetings with the providers coach/tutor and employer.
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry.
Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills.
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment.
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment.
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion.
Multiple choice knowledge test.
My Journey - Showcase.
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love.
Althams Travel invest in our apprentices and grow and progress within the company and are encouraged to reach their full potential.
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
Your main role will be assisting other members of staff as required and to learn about all aspects of the retail travel industry duties will include:
Meeting and greeting our customers.
Delivering five-star customer service.
Marketing including social media and window displays.
Dealing with incoming and outgoing administration.
Updating customer files.
Selling foreign exchange.
Matching customer needs and advising customer on their holiday arrangements.
Selling travel and related products to customers.
Training:Travel Consultant Level 3 Apprenticeship Standard:
The apprenticeship programme will consist of:
A fully embedded induction programme delivered by the employer and training provider.
Allocation of a training provider coach/tutor who will visit you in the workplace on a regular basis.
Off-the-job education, training and on-line learning provided by the provider at one of our training centres or at employer’s premises.
On the job training delivered by the employer.
Quarterly formal progress review meetings with the providers coach/tutor and employer.
The Apprenticeship structure:
The apprenticeship standard has two parts:
The Learning Journey - this incorporates the skills, knowledge and behaviours that are essential to the role, employer and industry.
Functional Skills – This part of the programme provides those apprentices who have not achieved GCSEs or equivalent in English and maths the opportunity to gain a qualification in English and mathematics. Those candidates that have achieved GCSEs or equivalent in these subjects may be exempt from taking Functional Skills.
Specific technical knowledge and skills training is provided by the employer. During the learning journey, apprentices will produce a portfolio of evidence to demonstrate they have developed the skills, knowledge and behaviours needed for the role and this portfolio will support the end-point assessment.
The training and development delivered by the employer and provider will ensure the apprentice has developed the skills, knowledge and behaviours to be able to complete their end-point assessment.
The End-Point Assessment – this takes place at the end of the programme and consists of the following:
Professional Discussion.
Multiple choice knowledge test.
My Journey - Showcase.
Training Outcome:
Many of our Althams Travel management team started their career as an apprentice and have progressed in a job they love.
Althams Travel invest in our apprentices and grow and progress within the company and are encouraged to reach their full potential.
Employer Description:By offering our customers a fully independent service, we endeavour to find you the most comprehensive holiday deals available from leading holiday companies, as well as offering you impartial advice from our team of experienced branch or telephone sales advisors.
‘Best Large Agency’ Northwest England & North Wales Agent Achievement Award Winners 2021AAA
‘Best Large Agency’ North West England & North Wales in 2007, 2009, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2021 & 2022.Working Hours :Monday - Saturday, 9.00am - 5.00pm, with 2 days off during the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Friendly,Enthusiastic,Motivated,Desire to learn....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Booking property viewings and evaluations
Learn how to conduct property valuations and understand client needs
Shadow experienced estate agents during property viewings
Proactively engage in door to door canvassing
Provide exceptional customer service to clients in person and over the phone.
Assist in listing properties by gathering key details and photos for marketing.
Support the sales team with administrative tasks and client inquiries
Dealing with telephone enquiries and email leads
Registering enquiries and arranging appointments
Closing deals
Follow up enquiries
Proof Reading
Coordinating move-ins
Creative work on Social Media
Training:Upon completion of the apprenticeship, you will achieve Level 2 Junior Estate Agent. You will be able to register as an Associate with ARLA, at your own cost.
Delivery is 100% remote via Teams and a series of live workshops. This will facilitate your "off the job" learning, along with an online learning platform which you will use for assignments and feedback within your working time.Training Outcome:A permanent position with further training may be available, but dependant on the performance and progression through the apprenticeship. Therefore, not always guaranteed.
Employer Description:We are an independent, privately owned letting agents and has already established itself as one of the most progressive and forward thinking agency in London.
We offer various services from the simple introduction of tenants to entire property management, and we work extremely hard to ensure we provide the best possible service whatever option you choose.
We provide clients with comprehensive bespoke services and industry-leading independent advice. Our property investment advisors focused on the delivery of exciting property investment opportunities to private individuals, corporate and institutional investors.
We know success isn't just about figures, it's about the satisfaction of knowing that we are also providing a first class service to our customers.
Our unique combination of friendly and highly professional staff, market leading IT systems, award winning marketing and, of course, the website – means our customers – including landlords and tenants – can be assured that they are receiving some of the leading property services.Working Hours :Monday - Friday, 9.00am - 5.00pm, 1 hour break.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Full UK Driving Licence,Confidence....Read more...
Thurlow Nunn Hyundai Lowestoft are currently seeking a Light Vehicle Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Working alongside qualified technicians with the investigation, repair and service of vehicles
Producing estimates
Carrying out diagnostics
Warranty work
Assisting with MOT’s on vehicles
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Light Vehicle Technician Apprenticeship Standard at level 3. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/motor-vehicle-service-and-maintenance-technician-light-vehicle-v1-3
The programme lasts for 36 months. The training incorporates underpinning knowledge in partnership and managed by EMTEC Colleges. Throughout the duration of the programme the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 24 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes: On-going assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components:
Log book (final year review to assess apprentice’s progress)
Behaviour Assessment
Knowledge Test (an in-depth, online test exploring knowledge/understanding of the apprentice)
Skills Test (two-day practical examination of the skills of the apprentice)
Each apprentice will achieve the following:
Motor Vehicle Service and Maintenance Technician (Light Vehicle) (ST0033/AP03) Standard
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF
Certified Hyundai courses
Training Outcome:Possible permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year.Employer Description:Thurlow Nunn prioritise friendliness and approachability so that your visit to us is as enjoyable and engaging as possible. Our commitment to providing the highest quality service plus the confidence and pride that we have in our vehicles and ethos are the reasons for our glowing reputation which we have earned through many years of hard work.Working Hours :Monday - Friday, 8am - 5pm with a 30-minute lunch break. 40-hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
My client is a highly respected law firm with offices across the North and deep roots in Lancashire. Known for genuine advice and exceptional outcomes, this firm offers a collaborative and supportive environment where people thrive. Recognized as a Legal 500 Top Tier Firm, a Chambers & Partners Leading Firm, and awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024, theyre committed to professional growth and teamwork.
If youre looking for a firm that values authenticity, excellence, and unity, this is an opportunity you dont want to miss. Lets talk about how you can be part of their success.
The Role
Paralegal Insurance (Motor Claims)
My client is looking for a Paralegal to join our Insurance (Motor Claims) team at their Manchester office.
This is a fantastic opportunity for a Legal Assistant/Paralegal looking for a new challenge to join their award-winning Insurance team, to progress their career and bring their skills and knowledge to a collaborative and professional team. Whilst the role will be working to the fast-paced, customer focused and high standards of a law firm, the role will also provide a sustainable work-life balance and relate to the regional area in which it is based.
The successful person for this role will deal with their own case load of defendant insurance motor claims varying from small claims and fast track RTAs.
As a key member of the team, you will be responsible for achieving successful outcomes such as:
- Provide effective and efficient support to Advisors through chargeable (legal based) work that contributes to the delivery and completion of services for clients (e.g. obtaining and reviewing evidence and statements, taking witness statements, preparing for court, collation of legal bundles).
- Ensure timely and efficient day-to-day progress of matters, prioritising work, monitoring deadlines and actions needed and keeping clients informed.
- Drafting and preparing legal documents that require further knowledge, consideration and input based on analysis and understanding of information gathered.
- Providing legal advice, under the supervision of a qualified advisor, that resolves queries and advances clients instructions and cases.
- Assessing and understanding client queries and file notes to identify actions and advice required and manage and guide the progression of a client file.
- Attend external meetings and events including but not limited to hearings, court appearances, client meetings and networking events.
- Maintain, monitor and update the appropriate systems and documents with client and case information, data and file notes.
- Carry out and deliver accurate and up-to-date legal research.
- Write original high-quality articles and reports for internal and external publication.
- Manage regular and up-to-date communications with clients and stakeholders, answering queries, managing expectations (including costs), providing updates and effectively chasing responses required and escalating appropriately.
The Person
We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:
- hold CILEX qualification/Law Degree (or equivalent);
- hold the LPC/SQE (desirable but not essential);
- previous paralegal experience is essential;
- previous experience within motor claims, small claims/fast track RTA claims is essential;
- previous experience of defending insurance claims is desirable;
- aligns with the Firms values;
- have excellent attention to detail and organisational skills;
- have the ability to work as part of a team;
- have strong commercial awareness;
- have proven competence in their IT skills (Outlook, Word, and other systems experience);
- have good communication skills, both written and verbal;
- have an interest in long term development/progression in the department.
The Benefits
They are dedicated to supporting our people and offer a range of benefits, including:
- 33 days annual leave, including bank holidays
- Annual leave purchase scheme (Subject to T&Cs)
- Celebration leave
- Ongoing professional development
- Progression opportunities
- Company pension
- Profit share scheme
- Long service awards
- Subsidised tuck shops
- Health care benefits (Health Cash Back Plan and Mental Health Counselling Services)
- BUPA (Solicitor positions only, for self, not dependants)
- Retailer and gym membership discounts
- Recruitment and legal department referrals (Subject to T&Cs)
- Annual Events
This is a full-time role working 36.25 hours per week, Monday- Friday, 9am until 5pm.
Please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357....Read more...
