An exciting opportunity has arisen for an Aftersales Manager to join a franchised dealership. Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop Control, Parts and front of house Service Advisor team across a split site workshop. Your key objective will be to drive the performance of the teams within the aftersales operation and encourage them to work, efficiently and cohesively, to optimise performance and consistently provide customer excellence.
As an Aftersales Manager your responsibility is to ensure our customers aftersales needs are met, this will including ensuring all works are booked in promptly and all work is carried out to the required standard. Your teams will be responsible for upselling products to our customers and ensuring the aftersales department hits all KPIs.
Daily duties will include:
- People management of the Aftersales team
- Ensuring customer satisfaction metrics are hit
- Hitting monthly KPIs/budgets
- Ensuring all repairs are fully compliant
- Daily reporting
- Ensuring all warranty reporting is complete
Your credentials:
- Currently a high achieving Aftersales Manager in a franchised dealership
- Hands-on leadership style, not afraid to roll your sleeves up and get stuck in
- Experience of working in a target driven environment
- Ability to lead from the front and engage with the full team
- Able to motivate and engage a large team to success
- Proven success in exceeding aftersales targets
- Goal orientated - hungry to be the best....Read more...
Sales Associate
Location: Halifax, West Yorkshire
Salary: £10 - £12 per hour (DOE) + Excellent Benefits
Job Type: Part-Time, 2-3 days a week
The Client:
Our client is a well-established family-run business, specialising in exceptional jewellery, renowned for their exceptional craftsmanship and customer service.
The Role:
As a Sales Associate, you will be responsible for crafting memorable shopping experiences for customers.
Responsibilities:
* Welcome and assist customers with professionalism, ensuring a luxurious shopping experience.
* Develop expertise in jewellery collections to guide customers effectively.
* Utilise sales skills to identify needs, recommend products, and meet sales targets.
* Build lasting customer relationships through personalised service and follow-up.
* Maintain visual standards and ensure showroom reflects brand aesthetic.
* Assist in inventory monitoring and restocking to maintain a well-organised sales floor.
* Process sales transactions accurately and maintain confidentiality.
* Provide and seek feedback to improve sales processes and customer experience.
* Adhere to company policies regarding security, inventory, and customer interactions.
Requirements:
* Previously worked in a similar role.
* At least 2 years of sales experience in the luxury sector and face to face selling.
* Passion for jewellery and selling.
* Exceptional customer service skills.
* Strong communication and professionalism.
* GCSE or equivalent qualification would be preferred.
* Ability to work collaboratively in a small team.
Benefits:
* Competitive salary
* Company pension
* Bonus scheme
* Employee discount
* Discounted jewellery for employees
* Opportunity for career development
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales Executive, sales advisor, Sales Associate, Business Development executive, Sales Assistant
....Read more...
Job Title: Customer Service Advisor Locations: Hammersmith and Fulham Contract Type: Temp – Ongoing Work Pattern: 36 hours per week Start Date: Asap Pay rate: £21.12 Umbrella p/hYou will act as first point of contact for customers and ensuring an appropriate service is provided to all customers, to identify any needs such as vulnerability and diversity and ensure that equality of service is offered. The role is a fast-paced environment with focus on delivering and providing excellent customer service and timely resolutions for customers and colleagues.Job Role –
Act as the first point of contact for resident inquiries regarding rent income, demonstrating empathy and professionalism across all communication channels including telephone (inbound and outbound), web, email, face-to-face, SMS, and written correspondence.
Assist residents in understanding their rent arrears situation, identifying potential financial hardship, and advising on suitable avenues of support to maximise their income.
Play a pivotal role in supporting residents to maintain their tenancies by providing guidance and assistance tailored to their individual circumstances.
Utilise a dedicated platform to update the Department of Work and Pensions regarding changes in rent charges in accordance with published timescales.
Maximise successful first-time contacts from residents while providing personalised guidance based on individual circumstances, ensuring effective signposting to relevant support services.
Suitable Candidates experience: –
Experience on working within a customer focused role.
Experience of responding, handling and resolving challenging customer queries.
Experience in customer service soft skills including empathy and taking ownership.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Account Manager -Near Devizes £negotiable My client, is looking to recruit a Account Manager to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services Account Manager will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met. Account Manager Key Responsibilities: - Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations. - Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager. - Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc. to minimise haulage where possible and advising sales accordingly. - Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker. - Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States - Deal with customer accounts, queries, complaints, general enquiries Account Manager Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes ....Read more...
Job role:- Parts Supervisor (Main Dealership)
Location:- Newbury
Salary:- £30,000 plus a bonus of up top £3,000 [£33,000]
Holt Recruitment have taken on a Parts Supervisor vacancy in the Newbury Area to join an independently-run Premium Dealership Group
This is a rare vacancy where you will act more of a manger/consultant than a supervisor, in this quality-driven environment
- Paying up to £30,000 basic OTE £33,000.
- Premium brand where you will learn through warranty training and accreditation.
- Variety in the day to day in a professional and fast paced work environment team management will be an important part of the role.
- More of a manager/consultant than a Supervisor in this high paced role.
They would also be willing to speak with a Parts Advisor in an unofficial senior capacity, looking to step-up.
Skills and experience required as a Parts Supervisor:
- Coordinate the efforts of colleagues to support the achievement of increased profit and sales, in sync with an efficient service department.
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded.
- Can demonstrate experience in a Main Dealership setting of around 3-5 years experience, managing a team.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible.
If you are open to new opportunities and would like to know more, speak to Eric Duxbury @ Holt Recruitment. He can tell you everything you need to know about your next career move by hitting apply or getting in touch on 07885 857727 / eric@holtrecruitment.com
Parts Supervisor | Newbury Area| £30,000 OTE £33,000....Read more...
Vehicle Technician
Location: High Wycombe, Buckinghamshire
Salary: £32,000 (DOE) + Excellent benefits
Full-Time, Permanent, Monday - Friday
The Client:
Our client is a well-established car dealership, dedicated to providing exceptional customer service aimed at optimising and enhancing vehicle performance and power.
The Role:
As a Vehicle Technician, you will perform servicing, and advanced diagnostic repairs in accordance with established guidelines and procedures, ensuring exceptional customer satisfaction.
Responsibilities:
? Identify faults and discuss potential delays with the After Sales Manager.
? Conduct vehicle tests and deliver a diagnostic report to the Service Advisor.
? Analyse job cards to assess vehicle condition.
? Maintain exemplary workmanship standards.
? Safely conduct road tests.
? Maintain a tidy workspace and ensure all tools and equipment are in prime condition.
Requirements:
? Previously worked as a Vehicle Technician or in a similar role.
? NVQ level 3 or above in vehicle maintenance and repair.
? Possess City & Guilds Automotive certification.
? Experience in the motor trade would be preferred.
? Current MOT licence would be beneficial.
? Valid UK driving licence.
Benefits:
? Competitive salary
? Company pension
? Employee discount
? Referral programme
? Bonus scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or ....Read more...
The Role
Customer Service Advisor - Full-Time - 40 Hours per week - Salary: £24,856 per annum or £11.95 per hour.
Based in Uxbridge
Do you want to work in a role where every day is different?
Do you want to learn new skills and be part of a large diverse team?
Would you like to work for the benefit of the local environment?
Is this a role that is of interest to you? if so, then please read further,
What will you do?:
- General administration - opening post, scanning, filing, photocopying, typing, and managing emails.
- Cheque recording and banking.
- Opening and logging correspondence.
- Complete client or management report requests
- Permit administration.
- Upkeep of departmental filing.
- IT fault call logging system.
- Data input, maintenance and reporting using computerised HR system.
What will you bring?:
- The ability to show attention to detail and be precise.
- The demonstration of precise time management skills.
- Be an excellent communicator with customer service skills and technical skills.
- Show a high level of competence with Microsoft Office Programs.
- Be able to prioritise and demonstrate strong organisational skills.
- Be discreet and handle confidential information.
- Record keeping skills
- Demonstrate some degree of presentation skills and of course, be able to multitask.
What is on offer to you:
40 hours per week
£24,856 per annum
Hours Mon- Fri 8.30 to 17.30
Training and Development
Employee Discount Scheme
Pension Scheme
If this sounds like the role for you, please apply now and a member of our recruitment team will be in touch.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared. With challenging projects and an atmosphere of fostering and support. Staff have the training prospects to fulfil their potential while aiming for excellence in their work.
....Read more...
BUSINESS DEVELOPMENT MANAGER - INVOICE FINANCE
LONDON – HYBRID WORKING
UP TO £45,000 + £80,000 OTE
INBOUND/QUALIFIED ENQUIRIES ONLY + PROGRESSION
Get Recruited are exclusively recruiting for a highly successful business in Commercial Finance, specialising in Invoice Finance, who are looking to expand their team with an experienced Business Development Manager.
As a Business Development Manager, you will handle inbound enquiries from business owners across the UK, consulting them on the right solutions for their business.
This is a fantastic opportunity for an individual with a Business Development Manager, Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive background who is looking to benefit from a fantastic commission scheme, excellent long-term career prospects, development and progression, flexible working and much more!
THE BUSINESS DEVELOPMENT MANAGER ROLE:
Making contact with clients who have enquired about invoice and commercial finance
Building strong relationships with new and existing clients
Understanding each clients needs and referring them to the most suitable lenders based on relevant criteria
Producing written proposals to be sent to lenders
Working closely with and regularly liaising with lenders to follow up on your clients processes
Keeping in touch with prospects to ensure they receive contact form lenders, gain quotations and understand the solutions offered to them
Update the database to ensure that all customer details are accurate and entered onto the CRM
THE PERSON:
Experience as a Business Development Manager, Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive
Confident to work and build relationships with Business Owners, Directors and Senior Managers
Strong negotiating and communication skills
Attention to detail
THE BENEFITS:
Up to £45,000 basic salary
OTE £80,000 (Current team are regularly exceeding 6 figures!)
All leads are inbound and qualified! No Cold Calling!
Uncapped commission
Excellent opportunities for progression
Xmas Bonus
Regular social events
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
INVOICE FINANCE ACCOUNT MANAGER
LONDON – HYBRID WORKING
UP TO £45,000 + £80,000 OTE
INBOUND/QUALIFIED ENQUIRIES ONLY + PROGRESSION
Get Recruited are exclusively recruiting for a highly successful business in Commercial Finance, specialising in Invoice Finance, who are looking to expand their team with an experienced Invoice Finance Account Manage.
As a Invoice Finance Account Manager, you will handle inbound enquiries from business owners across the UK, consulting them on the right solutions for their business.
This is a fantastic opportunity for an individual with a Business Development Manager, Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive background who is looking to benefit from a fantastic commission scheme, excellent long-term career prospects, development and progression, flexible working and much more!
THE INVOICE FINANCE ACCOUNT MANAGER ROLE:
Making contact with clients who have enquired about invoice and commercial finance
Building strong relationships with new and existing clients
Understanding each clients needs and referring them to the most suitable lenders based on relevant criteria
Producing written proposals to be sent to lenders
Working closely with and regularly liaising with lenders to follow up on your clients processes
Keeping in touch with prospects to ensure they receive contact form lenders, gain quotations and understand the solutions offered to them
Update the database to ensure that all customer details are accurate and entered onto the CRM
THE PERSON:
Experience as a Business Development Manager, Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive
Confident to work and build relationships with Business Owners, Directors and Senior Managers
Strong negotiating and communication skills
Attention to detail
THE BENEFITS:
Up to £45,000 basic salary
OTE £80,000 (Current team are regularly exceeding 6 figures!)
All leads are inbound and qualified! No Cold Calling!
Uncapped commission
Excellent opportunities for progression
Xmas Bonus
Regular social events
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
ACCOUNT MANAGER - COMMERCIAL FINANCE
LONDON – HYBRID WORKING
UP TO £35,000 + £60,000 OTE
INBOUND/QUALIFIED ENQUIRIES ONLY + PROGRESSION
Get Recruited are exclusively recruiting for a highly successful business in Commercial Finance, specialising in Invoice Finance, who are looking to expand their team with an experienced Account Manager.
As an Account Manager, you will handle inbound enquiries from business owners across the UK, consulting them on the right solutions for their business.
This is a fantastic opportunity for an individual with a Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive background who is looking to benefit from a fantastic commission scheme, excellent long-term career prospects, development and progression, flexible working and much more!
THE ACCOUNT MANAGER ROLE:
Making contact with clients who have enquired about invoice and commercial finance
Building strong relationships with new and existing clients
Understanding each clients needs and referring them to the most suitable lenders based on relevant criteria
Producing written proposals to be sent to lenders
Working closely with and regularly liaising with lenders to follow up on your clients processes
Keeping in touch with prospects to ensure they receive contact form lenders, gain quotations and understand the solutions offered to them
Update the database to ensure that all customer details are accurate and entered onto the CRM
THE PERSON:
Experience as a Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive
Confident to work and build relationships with Business Owners, Directors and Senior Managers
Strong negotiating and communication skills
Attention to detail
THE BENEFITS:
Up to £35,000 basic salary
OTE £60,000 (Current team are regularly exceeding 6 figures!)
All leads are inbound and qualified! No Cold Calling!
Uncapped commission
Excellent opportunities for progression
Xmas Bonus
Regular social events
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
INVOICE FINANCE BUSINESS DEVELOPMENT MANAGER
LONDON – HYBRID WORKING
UP TO £45,000 + £80,000 OTE
INBOUND/QUALIFIED ENQUIRIES ONLY + PROGRESSION
Get Recruited are exclusively recruiting for a highly successful business in Commercial Finance, specialising in Invoice Finance, who are looking to expand their team with an experienced Invoice Finance Business Development Manager.
As a Invoice Finance Business Development Manager, you will handle inbound enquiries from business owners across the UK, consulting them on the right solutions for their business.
This is a fantastic opportunity for an individual with a Business Development Manager, Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive background who is looking to benefit from a fantastic commission scheme, excellent long-term career prospects, development and progression, flexible working and much more!
THE INVOICE FINANCE BUSINESS DEVELOPMENT ROLE:
Making contact with clients who have enquired about invoice and commercial finance
Building strong relationships with new and existing clients
Understanding each clients needs and referring them to the most suitable lenders based on relevant criteria
Producing written proposals to be sent to lenders
Working closely with and regularly liaising with lenders to follow up on your clients processes
Keeping in touch with prospects to ensure they receive contact form lenders, gain quotations and understand the solutions offered to them
Update the database to ensure that all customer details are accurate and entered onto the CRM
THE PERSON:
Experience as a Business Development Manager, Sales Executive, Sales Development Representative, Telesales Executive, Business Development Executive, Sales Advisor, Inbound Sales Executive, Account Manager or New Business Executive
Confident to work and build relationships with Business Owners, Directors and Senior Managers
Strong negotiating and communication skills
Attention to detail
THE BENEFITS:
Up to £45,000 basic salary
OTE £80,000 (Current team are regularly exceeding 6 figures!)
All leads are inbound and qualified! No Cold Calling!
Uncapped commission
Excellent opportunities for progression
Xmas Bonus
Regular social events
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Housing Allocations Officer - West Northamptonshire Contract - Full Time - 5 Days per week - 37 hours Duties/Responsibilities
To deliver an efficient and professional allocations service, ensuring the council’s Housing Register, allocation of accommodation within the own stock and nominations to partner registered provider vacancies are administered in accordance with Housing Allocation Scheme (policy), service procedures, national code of guidance and housing legislation (Part 6 of the Housing Act).To provide comprehensive housing advice and information to households in housing need in order to ensure their housing needs are met via the appropriate intervention.To process complex and detailed correspondence and telephone enquiries in relation to housing allocations applications, including who can join the Housing Register, the banding scheme and what priority a customer may be awarded under the scheme and the provision of realistic advice on the availability of social housing and a customer’s housing optionsProcess applications where there is a medical need and assess the applicant’s basic medical condition in relation to their housing circumstances. Make decisions on the level of priority that should be awarded to the applicant and the type of property to best suit their needs. In particularly complex situations, make an appropriate referral to the specialist medical advisor for guidance and advice to inform decision-making.Ensure all administrative records are updated promptly in accordance with the approved policy and procedures including annual reviews of housing applications and changes of circumstances of applicants
To find out more information please contact Jake at jakem@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency ....Read more...
Vehicle Technician
Location: High Wycombe, Buckinghamshire
Salary: £32,000 (DOE) + Excellent benefits
Full-Time, Permanent, Monday - Friday
The Client:
Our client is a well-established car dealership, dedicated to providing exceptional customer service aimed at optimising and enhancing vehicle performance and power.
The Role:
As a Vehicle Technician, you will perform servicing, and advanced diagnostic repairs in accordance with established guidelines and procedures, ensuring exceptional customer satisfaction.
Responsibilities:
* Identify faults and discuss potential delays with the After Sales Manager.
* Conduct vehicle tests and deliver a diagnostic report to the Service Advisor.
* Analyse job cards to assess vehicle condition.
* Maintain exemplary workmanship standards.
* Safely conduct road tests.
* Maintain a tidy workspace and ensure all tools and equipment are in prime condition.
Requirements:
* Previously worked as a Vehicle Technician or in a similar role.
* NVQ level 3 or above in vehicle maintenance and repair.
* Possess City & Guilds Automotive certification.
* Experience in the motor trade would be preferred.
* Current MOT licence would be beneficial.
* Valid UK driving licence.
Benefits:
* Competitive salary
* Company pension
* Employee discount
* Referral programme
* Bonus scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician, Cars, dealership, Mechanic, Jobs
....Read more...
Customer Relationship AdvisorLocation: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smash their targets and get great customer feedback?
Do you have customer service/client retention experience? Are you a target-driven sales professional who thrives on success and smashing targets?Would you like to join a progressive and rewarding company?
Then we want you!We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us. Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we’re only interested in future growth; we’re not finished yet.
As a result, we are looking to expand our Customer Relationship team and we are looking for the absolute best to join us. We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
What we can offer:• The chance to work for a Best Companies accredited business• A fun and supportive working environment• Real opportunities to progress• A competitive base salary with uncapped commission
The job:• Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reduce attrition• Focus is on client experience• Identify client need and find solutions using listening skills and rapport• ‘Turn round’ clients who no longer wish to continue with the service• Contact past client base with a view of providing services to them again• Work with existing clients to support new business growth• Hit targets based on both revenue and retention rate as a percentage
What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and customer-focused. Excellent communication skills, (especially on the phone) the ability to learn quickly and attention to detail are a must.
If you have customer service, client retention or sales experience – perfect. If not, we have a coaching programme that will support the right candidates to become successful in this role.
Hit Apply now to forward your CV.....Read more...
Customer Relationship AdvisorLocation: Hybrid (Split between home and our Meadowhall Office) Hours: Full time Package: Westfield Health cash plan, 23 days holiday plus bank holidays, your birthday off, along with other employee perks
Are you looking for a career rather than just a job?
Do you want to join a winning team that always smash their targets and get great customer feedback?
Do you have customer service/client retention experience? Are you a target-driven sales professional who thrives on success and smashing targets?Would you like to join a progressive and rewarding company?
Then we want you!We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We are part of the Citation Group which has over 60,000 clients who love us, need us and want to buy more from us. Having acquired 13 businesses over the last 4 years which offer products and services that our clients need and want; we’re only interested in future growth; we’re not finished yet.
As a result, we are looking to expand our Customer Relationship team and we are looking for the absolute best to join us. We pride ourselves on our high levels of customer service, professional conduct, and our friendly working environment.
What we can offer:• The chance to work for a Best Companies accredited business• A fun and supportive working environment• Real opportunities to progress• A competitive base salary with uncapped commission
The job:• Contacting an existing client base to discuss their service, add value and maintain relationships all with a view to reduce attrition• Focus is on client experience• Identify client need and find solutions using listening skills and rapport• ‘Turn round’ clients who no longer wish to continue with the service• Contact past client base with a view of providing services to them again• Work with existing clients to support new business growth• Hit targets based on both revenue and retention rate as a percentage
What we are looking for:We are looking for a confident individual who is quick-thinking, adaptable and resilient.
You will be enthusiastic, driven and customer-focused. Excellent communication skills, (especially on the phone) the ability to learn quickly and attention to detail are a must.
If you have customer service, client retention or sales experience – perfect. If not, we have a coaching programme that will support the right candidates to become successful in this role.
Hit Apply now to forward your CV.....Read more...
Technical Claims Specialist, Hybrid Homeworking - Bradford
Looking to come off the tools...? How about a better work life balance with a hybrid home working role...?
Resolve Recruitment are working with one of the worlds largest vehicle warranty companies. Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed.
Overview:
Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer’s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.
Duties:
To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.
Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.
Using their technical expertise to make claims decisions.
To deliver a consistently superior customer experience, ensuring that we have met all the customer’s needs, answered all their questions and that then customer fully understands our decisions.
To conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy.
Required Experience:
Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering (Essential).
Previous Experience of working in a Motor Vehicle Engineering environment (Essential).
Evidence of working in a FCA regulated environment (Desirable but not essential).
Able to demonstrate excellent customer service skills (Essential).
Evidence of working in a customer focused environment (Desirable but not essential).
Hours & package:
Great basic salary of £28,875 per annum
Monday to Friday - between 0830 and 1730 - 37.5 hours per week
Optional overtime (x1.5) 0900-1230 every Saturday
Company pension scheme
4x annual salary life insurance benefit
Hybrid homeworking schedule once training has been completed
Optional benefits to buy – cycle to work scheme, holidays to buy scheme, gym flex and PMI health care
Key:
Vehicle Technician, Mechanic, NVQ Level 3, IMI Level 3, Technical Claims Specialist, Claims Specialist, Claims Advisor, Claims Handler, Insurance, Warranty Insurance, Bradford....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Birmingham within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
This is a 12 month fixed term contract.
Optical Assistant - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Assistant – Requirements
Previous experience of working as an Optical Assistant or Glazing Technician
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Assistant– Package
Fixed term contract for 12 months
Working 37.5 hours a week
Hybrid working – 2 days in the office, 3 days from home (after 3 month probation)
Working 5 days a week with limited weekend work – 9am to 5pm
Roughly 1 in 4 Sats, and 1 in 10 Sundays required with time off in lieu
Salary - £23,400 (£12.00 per hour)
33 days leave
Parking on site
Quarterly bonus
Share save scheme
EAP
Cycle to work scheme
Friendly family policies
Health cash plan
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To avoid missing out on this role please follow the ‘Apply now’ link and we will be in touch to arrange a conversation as soon as possible.
....Read more...
Sales Executive
Location: Leinster, Ireland
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
The Role:
As a Sales Executive, youll drive business growth by proactively managing sales and addressing customer needs with tailored solutions.
Requirements:
? Previously worked as a Sales Executive or in a similar role.
? Familiarity with sales techniques and strategies.
? Ability to build and maintain client relationships.
? Strong communication and interpersonal skills.
? Prior sales and heavy plant experience would be desirable.
? Full UK driving license.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales Executive, sales advisor, sales consultant, Business Development executive, Sales Assistant
....Read more...
Optical Assistant jobs, Optical Advisor, Dispensing Assistant in Twickenham, London.
Zest Optical are recruiting on behalf of an optical practice with exciting opportunities in the optical eye care sector based in Twickenham.
This is an outstanding opportunity to join a fantastic practice which holds a great a set of patient focused values.
The practice offers a wide variety of brands and a friendly, professional and enjoyable environment with a great family-feel within the team.
Optical Assistant – Role
Small practice and a close-knit team
Busy practice with plenty to do
Access to high quality lenses
Varied frame range including exclusive designer brands
Focus on high levels of customer care
Single testing
Full time position
9am – 5:30pm
Closed Sundays
Very supportive in training & development
Optical Assistant – Requirements
Previous experience working within optics
Passionate and enthusiastic about offering great service
Must be calm, comfortable and confident at all times when talking to patients
Be able to listen and acknowledge requirements
Strong team player
Optical Assistant – Salary
Base salary up to £25,000
To avoid missing out on this opportunity, please send your CV across to Sam Bowden using the ‘Apply’ link as soon as possible.....Read more...
A Trade Counter Manager is needed salary circa £26000, Monday – Friday 0800 - 1600, Overtime paid at 1.5, growing company, modern workshop, free parking, permanent position. Location Batley. The Trade Counter Sales role is with a growing company and this is a permanent vacancy for somebody to work with them in the Trade Sales team. The position has become available due to retainment of a long-standing employee. We would be very keen to speak to people who have worked in roles such as Parts Person, (advisor or Assistant) ideally with a knowledge of compressed air parts and fittings. To be successful in the Trade Counter Sales person you will have experience with:
Process sales for a customer and quoting correct pricing, delivery date and stock requirements.
Dealing with face to face, telephone and email enquiries
Give sales and technical support on products for customers
Providing verbal or email quotes for customers
Providing customers with information such as stock availability, pricing and lead times
Maintain up to date product and industry knowledge.
Benefits of the Trade Counter sales role: Up to £26,000 Modern workshop Monday – Friday 0800 – 1600 Overtime paid at 1.5. Alternatively, if you want a private chat about the Trade Counter Sales position before submitting your application then please call or email Maisie Cope at E3 Recruitment.....Read more...
Sales Executive
Location: Leinster, Ireland
Salary: Very Competitive + Excellent Benefits
The Client:
Our client is a reputable provider of capital equipment solutions, specialising in construction and material handling machinery, offering expert advice and quality service for all equipment requirements.
The Role:
As a Sales Executive, youll drive business growth by proactively managing sales and addressing customer needs with tailored solutions.
Requirements:
* Previously worked as a Sales Executive or in a similar role.
* Familiarity with sales techniques and strategies.
* Ability to build and maintain client relationships.
* Strong communication and interpersonal skills.
* Prior sales and heavy plant experience would be desirable.
* Full UK driving license.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales Executive, sales advisor, sales consultant, Business Development executive, Sales Assistant
....Read more...
Parts Supervisor / Stock Controller
Location: Wincanton, Somerset
Salary: Basic £24k OTE Circa £28k + Excellent Benefits
The Client:
Our client is a well-established automotive group with a rich history prioritising exceptional customer service and satisfaction. They foster a family-like work culture and offer growth opportunities within their award-winning company.
The Role:
As a Parts Supervisor / Stock Controller, you will play a pivotal role in facilitating sales orders directly and via phone.
Duties:
* Maintain precise control over vehicle parts and accessories stock.
* Ensure the stock room remains well-organised.
* Issue invoices for vehicle parts transactions.
* Work closely with internal teams to ensure timely stock availability.
* Regularly assess stock levels and manage the replenishment of essential items.
Requirements:
* Previous experience working as a Parts Supervisor, Stock Controller or in a similar role.
* Possess relevant qualifications.
* Skilled in learning and utilising specialist computer software.
* Dedicated to providing exceptional customer experiences.
* Methodical and analytical approach with a strong attention to detail.
* Excellent organisational skills.
* Previous experience in the motor trade would be preferred.
* Background in stock management within logistics or warehouse would be beneficial.
Shifts:
* Monday - Friday: 8:30am - 5:30pm
* Alternate Saturdays: 8:30am - 12:30pm
Benefits:
* 22 days of annual leave plus Bank Holidays
* Employee and family discounts
* Annual profit share scheme
* Company pension scheme
* Free eye tests
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Parts Supervisor, Stock Controller, Parts Advisor, Parts Adviser, Parts Specialist, inventory, Stock
....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for the following service types: General Contracting, Contracting Patch and Repair, Patch and Repair, Job Site Inspection, Roofing Advisor Days, Consulting, TRACE, ACT, Thermocore, and Canam. This includes managing contractor payables, customer billings & receivables, and Field Resource and customer Management communication when necessary. This individual must display a high degree of professionalism, organization, and cooperation with customers, field, and internal personnel. This position will interface and work in conjunction with General Services and General Contracting field operations management and internal departments such as Business Operations, IT, Finance/Accounting, Sales, Accounts Payable, Credit, and Products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up and maintain all project documents. Receive and validate SAP Sales Order information entered by the Customer Service Rep to ensure all information is complete and accurate. Ensure the timely dispatch of service orders to WTI Technicians as applicable for the project type. Issue Master Contractor or Subcontractor agreements for large contracts and POs for smaller projects. Coordinate work with key project resources, including Construction Managers, customers, and management. Project management will consist of managing time and expenses as incurred on projects, monitoring payables beyond 30 days, tracking plan and actual costs, confirming that all project documents have been collected (bonds, insurance, submittals, etc.), and ensuring expected costs are received and processed before job closeout, and prepare accurate and timely invoices to customers based on pricing, and billing procedures, within established metrics and contract terms.
OTHER REQUIRED DUTIES:
Manage Direct Bill accounts as applicable Review and correct accrual items Review and resolve customer disputes Manage tech service expenses and labor hours Review and process Readsoft workflow items Monitor daily, weekly, and monthly reports Report low-margin jobs Appropriately escalate concerns and issues Archive Project files as necessary Participate in special projects as necessary
OTHER SKILLS/QUALIFICATIONS
Ability to multi-task and prioritize workload Exceptional organizational skills Ability to manage multiple priorities, effective Team Player, self-motivated, quick learner Excellent communication skills with the ability to read, write, and communicate fluently in English Superior written, oral, and digital communication skills Must be customer-focused with strong written and verbal communication skills Strong interpersonal skills with the ability to make group presentations Office/Business support background with 3+ years of experience in a high-paced office environment Proficient with a spreadsheet, word processing, and database necessary
The salary range for applicants in this position generally ranges between $48,000 and $60,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Personal Injury Solicitor
Service Care Legal are currently working alongside a well-established and reputable law firm, based in Lincolnshire, which is in need of a Personal Injury Solicitor to join their team. This company has been providing a service to clients for over 100 years and prides itself in exceptional customer and employee satisfaction.
ROLE: Personal Injury Solicitor
LOCATION: Lincolnshire
SALARY: £40,000 to £60,000
Job Specification:
To manage all client work allocated by the Head of Department.
Handle your own Personal Injury caseload from start to completion
To ensure good working relationships with external institutions and organisations.
Requirements:
3 - 6 years of PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm.
Be able to present a professional image at all times to clients and collaborators.
Socially confident with good written and oral communication skills.
Benefits:
Highly competitive salary commensurate with qualification and experience.
Bonus Scheme.
25 days annual leave plus bank holidays.
Staff discount.
Annual Holiday Sale/Purchase scheme.
Benefit platform membership.
Life Assurance.
Flexible working.
Apply Now:
If you are a highly motivated and skilled Personal Injury Solicitor, this is the role for you. Don't miss out on this exciting opportunity to work on a high-profile inquiry with a leading legal team. Apply now by getting in touch with Hugh Barnes via email (hugh.barnes@servicecare.org.uk) or phone (01772208969).
We also welcome referrals for this position, where a successful recommendation would be worth £250.....Read more...
Sales Executive
Location: Stevenage, Hertfordshire
Salary: £25k - £30k + Uncapped Commission
Job Type: Permanent, Full-Time
The Client:
A well-established company, our client specialises in the design, manufacture, and wholesale of Composite Decking.
The Role:
As a Sales Executive, you will engagein proactive sales and customer management activities to drive business growth.
Responsibilities:
* Review customers purchase histories to uncover sales opportunities and devise strategies.
* Identify and leverage opportunities for cross-selling or enhancing client spend.
* Calculate materials needed for projects from technical drawings, with provided training.
* Communicate effectively with project managers, quantity surveyors, and estimators.
* Participate in client activities, including visits, presentations, and trade shows.
* Efficiently handle daily office tasks and practice effective time management.
* Maintain a clean and professional workspace.
Requirements:
* Previously worked as a Sales Executive or in a similar role.
* Proven track record in sales, preferably in the building products, supply, or construction sectors.
* Ability in identifying, growing, and retaining new business.
* Capable to work independently as well as part of a team, showcasing strong business acumen and confidence.
* Exceptional communication skills, capable of engaging effectively at all levels.
* Prior experience as a Quantity Surveyor or Estimator would be beneficial.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Sales Executive, sales advisor, sales consultant, Business Development executive, Sales Assistant
....Read more...
