Chef Concierge – Cyprus 5* Hotel & Resort propertyMust have ‘Clef d’Or’ certification English fluency. Arabic and/or Hebrew a bonus.Salary : competitive and depending on experience. Job DescriptionAs Chef Concierge, you will be the maestro of an exceptional guest experience, not only by expertly responding to every request but also by anticipating needs to delight and exceed expectations.As the leader of all Concierge operations and your concierge team, you will be central to shaping an exceptional guest journey. From personalized pre-arrival arrangements to graceful departures, you'll ensure every step is flawless. You'll also cultivate strong partnerships with the Butler, Lobby, and Guest Relations teams, ensuring all touchpoints consistently meet or surpass 5-Star, LQA, and brand standards. Primary ResponsibilitiesLeads Concierge Guest Experience
Oversees all guest-facing services within the Concierge domain — from bespoke itineraries and luxury transportation to cultural immersions and personalized recommendations.Champions pre-arrival planning, stay personalization, and post-departure relationship-building, ensuring an elegant and anticipatory guest journey.Personally engages with guests to curate meaningful, high-touch moments.
Elevates Operational Standards
Ensures the Concierge desk execute all services with precision, polish, and emotional warmth.Oversees daily logistics, transportation schedules, staffing rotations, and last-minute guest requests with calm and decisive leadership.
Drives Revenue and Experience Innovation
Collaborates with Sales, Butler, and F&B teams to develop Concierge-led revenue streams — including private tours, cultural experiences, and bespoke dining packages.Manages and negotiates vendor partnerships to optimize guest offerings while maintaining the highest quality and exclusivity.Promotes in-house experiences as part of a larger loyalty and lifestyle narrative.
Champions Team Development
Recruits, trains, and mentors a multilingual team skilled in emotional intelligence, service etiquette, and luxury fluency.Leads regular training, as well as on-the-job coaching and immersive experience familiarization trips.Fosters a culture of proactive service, collaboration, and continuous improvement.
Upholds Quality and Safety
Maintains operational readiness through regular inspections, hygiene audits, and guest feedback loops.Ensures guests receive the right experience, and aim to achieve (and exceed) the scores and goals set by management.Ensures strict compliance with Work Safety and Health (WSH), HACCP, and data privacy protocols.Serves as a key escalation point for service recovery, acting with empathy, discretion, and brand-aligned professionalism.
QualificationsKnowledge and Experience
Clefs D’or / Golden Keys member Diploma or Degree in Hospitality or Tourism Management.Experience in luxury hospitality with at least 3 years in a leadership Concierge or Guest Services role.Proven experience in guest journey design, development of relevant partnerships, and team leadership.Existing knowledge of Cyprus’ cultural, dining, retail, and arts scene a bonus.Experience working in a Forbes 5-Star or LQA-audited hotel preferred.
Competencies
Exceptional verbal and written communication; fluent in English (Arabic and/or Hebrew languages an asset).Confident public presence with emotional intelligence and impeccable manners.Strategic thinker with ability to manage budgets, forecasting, and departmental performance.Calm, intuitive, and gracious in high-stress or high-touch scenarios.Skilled in property management systems, CRM platforms, and transportation logistics.Cultural sensitivity and adaptability to global clientele.Highly discreet, trustworthy, and aligned with luxury lifestyle expectations.
If you are interested in this challenge, please send your full CV / profile to Beatrice @corecruitment.com Only candidate selected will be contacted to discuss further. ....Read more...
Role: Founders Associate (Part-time) A hyper-personal support role working directly with the founder of a boutique insurance consultancy specialising in international health care services for high-net-worth individuals. This position requires exceptional interpersonal skills, discretion, and the ability to provide concierge-level service to both the founder and the firm's exclusive clientele. Key ResponsibilitiesProvide direct support to the founder in managing client relationships and communicationsHandle sensitive client information with absolute confidentiality and discretionCoordinate complex scheduling and logistics for high-profile client meetingsAssist with preparation of bespoke insurance proposals and presentationsManage correspondence with international health care providers and insurance partnersSupport client on boarding and relationship management processesAnticipate needs and proactively resolve potential issues before they ariseEssential AttributesExceptional interpersonal skills with natural warmth and personabilityArticulate communication abilities, both written and verbalComfortable working with high-net-worth individuals without being intimidatedMeticulous attention to detail and impeccable organisational skillsAbility to maintain absolute discretion and confidentialityAdaptable to the changing needs of a boutique consultancy environmentSelf-motivated with the ability to work independentlyProfessional demeanour and presentation appropriate for high-end client interactionsDesirable ExperiencePrevious experience in a personal assistant or executive assistant roleBackground in luxury services, private client services, or concierge rolesUnderstanding of insurance, healthcare, or financial services sectorsExperience working with high-net-worth or ultra-high-net-worth individualsFamiliarity with international business protocols and cultural sensitivitiesWorking ArrangementsPart-time position with flexible hoursHybrid working model with some in-person London meetings requiredOccasional availability for urgent matters outside standard hoursCompetitive compensation reflective of the high-calibre support required, salary based on FTE. £15-£21ph DOE....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence in Abbot Lodge, Salford making sure our residents are well and our building is secure. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to eight weeksEncourage residents to follow house rulesMaintain a security logThis is a part time role, and the shift pattern will be: Thursday to SundayAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client group Strong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Leisure Sales Manager - Luxury Estate, CotswoldsLocation: CotswoldsSalary: NegotiableAre you a proactive, results-driven sales professional with a passion for the luxury leisure market? Do you have a flair for building relationships and creating tailored experiences for high-net-worth individuals and groups? We are seeking an enthusiastic Leisure Sales Manager to join a prestigious luxury estate in the heart of the Cotswolds. This role offers the perfect blend of working from the stunning estate and traveling to London and other key UK leisure markets to drive business and cultivate relationships.As the Leisure Sales Manager, you will be instrumental in promoting world-class facilities, securing new business, and growing the business presence in the luxury leisure market. Your ability to develop relationships with travel agents, concierge services, tour operators, and private networks will be key to driving direct and B2B bookings. This is your opportunity to bring your sales expertise to a renowned luxury destination!Key Responsibilities:
Promote and Sell: Represent this stunning hotel and venue to luxury leisure markets, offering unforgettable experiences for families, couples, groups, and exclusive brand collaborations.
Drive Business Growth: Increase direct bookings and build B2B relationships by connecting with travel agents, concierge services, tour operators, and high-net-worth networks.
Proactively Seek Opportunities: Identify new sales prospects, cultivate relationships with both warm and cold leads, and build a strong pipeline of potential clients.
Brand Ambassador: Attend luxury travel trade shows, networking events, and industry partnerships to showcase the estate and expand reach in the leisure market.
Tailored Packages: Collaborate with internal teams to create bespoke packages, seasonal offers, and unique guest experiences that appeal to luxury clientele.
Market Insight: Keep an eye on competitor activity and market trends, ensuring our estate is positioned as a top choice in the luxury leisure market.
Relationship Management: Use CRM tools to manage leads, track sales progress, and nurture long-term relationships with clients.
VIP Experiences: Organize familiarization trips, VIP visits, and special events to showcase the estate’s unique offerings to key trade partners and media.
What We’re Looking For:
A proactive and driven sales professional with experience in the luxury leisure market.
Exceptional relationship-building skills, both with clients and internal teams.
Ability to work independently while managing travel requirements and hybrid working.
Strong communication and negotiation skills, with a focus on achieving sales targets and business growth.
Experience with CRM systems and managing sales pipelines effectively.....Read more...
An opportunity has arisen for a Sales & Marketing Coordinator to join a vibrant and fast-paced hospitality business known for delivering memorable guest experiences across the UK and internationally.
As a Sales & Marketing Coordinator, you will be supporting both sales and marketing functions - working across events, group bookings, and local marketing initiatives to enhance visibility and drive revenue.
This full-time onsite role offers a salary of up to £35,000 DOE working 5 days a week and benefits.
You will be responsible for:
? Managing and coordinating group bookings and associated materials
? Overseeing booking portals and maintaining accurate sales records
? Handling input, reporting, and administration duties using the internal CRM system
? Liaising with travel planners and marketing partners to ensure smooth delivery of services
? Supporting the sales & marketing team with client outreach, prospecting, and follow-ups
? Assisting in the planning and execution of events and private functions
? Updating local website content including event calendars and marketing imagery
? Attending promotional events and client functions as a brand representative
? Coordinating operational tasks between departments for marketing-led events
? Managing social media posts and email campaigns using pre-approved templates
What we are looking for:
? Previously worked as a Sales & Marketing Coordinator, Sales Coordinator, Events Sales Executive, Conference Sales Executive, Hotel Receptionist, Banqueting Sales Executive, Receptionist, Events Executive, Sales & Marketing Assistant, Bookings Coordinator, Concierge or in a similar role.
? Prior experience in a sales and marketing support role within hospitality, events, or tourism
? Social media literacy and confidence in email marketing platforms
? Comfortable presenting to small groups and stakeholders
? Must have experience using office365, Word, Excel etc
? Experience with Triple seat is highly ....Read more...
DIRECTOR OF ROOMS – LUXURY 5* RESORT ISLAND PROPERTY, KSA!We are looking for a Director of Rooms for this absolutely beautiful property in a very beautiful but remote part of Saudi! We are looking for an individual who has a huge passion for the highest levels of service to head up this division.The Director of Rooms / Guest Experience Director forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel. Directs and controls the activities of the Front Desk, Reservations, Concierge, Housekeeping, SPA & Fitness, Security, Engineering and Guest Services. Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. The Director also works closely with Sales and the Director of Revenue to enhance the Hotel occupancy levels and rates.We are looking for individuals who have strong leadership and interpersonal skills, are able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service.Experience, skills & attributes required:
Experience in a similar position at International Luxury 5* Luxury Resort Hotel or a very strong Assistant Rooms Director will be considered tooIsland Resort experience or experience having worked in more remote locations beneficialStrong Housekeeping experience/knowledgeGreat leadership & communication skillsInternational luxury experience in leading hotelsGreat team playerGood business acumen
Salary package: Negotiable for right person plus full expat benefits including accommodation etc.Get in touch: michelle@corecruitment.com....Read more...
Front of House Manager - Luxury Country House Hotel, SurreyLocation: SurreySalary: NegotiableAre you a warm, professional, and service-driven hospitality leader? We are seeking an exceptional Front of House Manager to join the team at a stunning luxury country house hotel nestled in the heart of Surrey. With beautifully appointed interiors, outstanding service, and an enviable countryside setting, this property is a destination for refined escapes and memorable experiences. As Front of House Manager, you will be the face of the hotel and a key ambassador for the guests journey. You’ll oversee the seamless operation of the reception, concierge, and guest services teams, ensuring every guest is welcomed with impeccable service and warmth from arrival to departure.Key Responsibilities:
Lead, motivate and inspire the front office team to deliver five-star service at all timesManage check-in/check-out procedures, guest communications, and daily operationsMaintain front office SOPs, ensuring compliance with company and brand standardsHandle guest feedback, complaints, and requests promptly and professionallyWork closely with housekeeping, F&B, and events teams to ensure guest satisfactionSupport recruitment, training, and development of the FOH teamOversee scheduling, budgeting, and performance reporting
Requirements:
Proven experience in a similar Front Office or Guest Relations role within a luxury hotelA genuine passion for hospitality and delivering outstanding guest serviceStrong leadership, communication, and problem-solving skillsExperience with hotel PMS (e.g. Opera etc.)Immaculate personal presentation and attention to detail....Read more...
ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
Salary package: Market related with full expat benefitsWhat does this role entail?As the Guest Experience Director, you will be responsible for overseeing and enhancing all aspects of the guest journey, ensuring an exceptional, seamless, and personalized experience from arrival to departure. You will lead the development and execution of guest experience strategies, manage guest feedback, and ensure that the resort or hotel consistently delivers high-quality service that aligns with the company’s luxury standards. This role involves driving a culture of excellence in guest service, training team members, and collaborating with other departments to ensure the highest standards of guest satisfaction and loyalty. You will be overseeing the Front Office, Concierge, Guest Relations, and VIP services, ensuring consistent, high-quality service.What does our ideal profile look like for this Guest Experience role?
Minimum of 8-10 years of experience in guest services or hospitality operations, with at least 5 years in a senior leadership position.Degree in Hospitality Management, Business Administration, or a related field.Previous experience working with luxury hospitality brands or resorts – island resort experience is beneficial tooMultilingual proficiency, particularly in Arabic and English, to better engage with international guests.Experience in implementing technology-driven solutions for guest service enhancement.Extensive experience in guest services or operations management within luxury hospitality.Strong leadership and people management skills, with the ability to inspire, motivate, and lead teams to achieve exceptional guest service standards.Ability to manage guest expectations, resolve conflicts, and handle high-pressure situations with professionalism and tact.Ability to think creatively and strategically to improve guest experiences and operational efficiency.A passion for delivering exceptional hospitality, with a guest-first mindset.Strong organizational skills and attention to detail.
We are seeking talented individuals to join the team - in line with Saudization initiatives, we strongly encourage applications from Saudi nationals who meet the qualifications and skills required for this role.Get in touch: michelle@corecruitment.com....Read more...
Job Title: House Manager – Luxury Residential LivingSalary: Up to £65,000 Location: LondonWe are recruiting a passionate and experienced House Manager to lead day-to-day operations in one of London’s premier luxury residential properties. This is an exceptional opportunity for a hospitality-driven leader who is committed to delivering outstanding resident experiences, developing a high-performing team, and maintaining the highest standards across services. About the Position
Lead the delivery of hospitality services across the residence, ensuring an exceptional experience for residents and guests.Manage the front-of-house teams including Concierge, Housekeeping, and Chauffeurs.Oversee rostering and team planning to ensure seamless coverage and excellent service.Ensure the residence is always presented to a premium standard Drive continuous improvement and service innovation in line with brand standards.Support the delivery of resident events and social experiences.Collaborate with internal and external stakeholders to maintain consistent service excellence.
The Successful Candidate
Experience in a high-end hospitality, residential or private members’ club environment.Proven people leader with the ability to motivate and inspire multidisciplinary teams.Strong organisational and operational skills with a keen eye for detail.Natural communicator with a resident-first mindset and excellent customer service skills.Confidence in managing compliance, safety, and health regulations.Experience with CRM/PMS systems is a plus.Passionate about luxury service, resident satisfaction, and creating a vibrant residential community.
Company Benefits
Competitive salaryDynamic and inclusive team cultureContribution to an innovative lifestyle-led living concept
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot Com ....Read more...
An opportunity has arisen for a Sales & Marketing Coordinator to join a vibrant and fast-paced hospitality business known for delivering memorable guest experiences across the UK and internationally.
As a Sales & Marketing Coordinator, you will be supporting both sales and marketing functions - working across events, group bookings, and local marketing initiatives to enhance visibility and drive revenue.
This full-time onsite role offers a salary of up to £35,000 DOE working 5 days a week and benefits.
You will be responsible for:
* Managing and coordinating group bookings and associated materials
* Overseeing booking portals and maintaining accurate sales records
* Handling input, reporting, and administration duties using the internal CRM system
* Liaising with travel planners and marketing partners to ensure smooth delivery of services
* Supporting the sales & marketing team with client outreach, prospecting, and follow-ups
* Assisting in the planning and execution of events and private functions
* Updating local website content including event calendars and marketing imagery
* Attending promotional events and client functions as a brand representative
* Coordinating operational tasks between departments for marketing-led events
* Managing social media posts and email campaigns using pre-approved templates
What we are looking for:
* Previously worked as a Sales & Marketing Coordinator, Sales Coordinator, Events Sales Executive, Conference Sales Executive, Hotel Receptionist, Banqueting Sales Executive, Receptionist, Events Executive, Sales & Marketing Assistant, Bookings Coordinator, Concierge or in a similar role.
* Prior experience in a sales and marketing support role within hospitality, events, or tourism
* Social media literacy and confidence in email marketing platforms
* Comfortable presenting to small groups and stakeholders
* Must have experience using office365, Word, Excel etc
* Experience with Triple seat is highly advantageous
* Right to work in the UK (valid work permit or settled status required)
* Fluency in English essential; other languages are a bonus
This is a great opportunity for a Sales & Marketing Coordinator to be part of a globally respected brand in the hospitality industry.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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