Salvation Army HomesThe RoleExciting opportunity for a Night Concierge based at our supported housing service, Newhaven Foyer.At Salvation Army Homes, we are dedicated to providing comprehensive, high-quality housing services, support, and resettlement for people who are experiencing, or have recently experienced, homelessness and are in need of support and accommodation.As a night concierge you will be:• Taking a relational approach in your role, building trust with residents and offering guidance to help ensure their safety, as well as the safety of the building.• Acquiring and providing up to date and accurate information relating to clients and the service.• Undertaking any necessary training/personal development identified by your Line Manager.• Contributing to the Key Performance Indicators set for Self, Scheme, and the wider association.What you will bringA Night Concierge will instinctively demonstrate our values and behaviours, loving your work, helping people to thrive, and always finding a way to be effective.• Be a confident and capable communicator, not fazed by difficult situations.• Be able to build trusting, professional relationships and have a high level of resilience.• Take an asset-based approach to empowering people to develop their skills, strengths and talents.• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.• Understand, or be willing to learn about, community resources and organisations that can support our residents.Working ArrangementsThis role is based within the service, is a waking night position, and may involve lone working.Please note that the on-call rota is shared among the team on a rolling four-week basis. On-call duties run from 8:00pm to 8:00am for overnight cover and from 8:00am to 8:00pm for daytime cover.Our OfferIn return, we offer a competitive and supportive benefits package, including:• 26 days annual leave plus bank holidays, increasing to 31 days• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)• Matched pension scheme up to 6% (with salary sacrifice option)• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay• Occupational sick pay• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support• Paid volunteering days• Cycle to Work Scheme• Discounted private medical insurance• Support to learn, broaden your skills and develop your career• A fun and inclusive work culture where individual About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience. ....Read more...
The RoleWe are looking for a Night Concierge worker to provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of 26 young men aged 18-25 years old.You will instinctively work in a manner that aligns fully with Salvations Army Homes values and behaviours, demonstrating energy and passion, along with a positive can-do attitude in your contribution as a night concierge to transforming lives.You will be part of a passionate and committed team dedicated to transforming lives and helping individuals achieve positive, sustainable outcomes.What you’ll be doing
Engage and build supportive relationships with residents who live in the service.Actively engage residents in understanding the service and their responsibilities under their Licence Agreement and Good Neighbour Agreement.Responding to emergency situations and contacting the appropriate emergency services when required.Ensure the safety of residents and the security of the building by monitoring CCTV, complete Health & Safety Checks & patrols.Respond promptly to reports of property repairs and maintenance issues within the accommodation, following appropriate procedures.What you’ll bring
Be a confident and capable communicator, with the ability to de-escalate difficult situations.Be able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.A proactive, motivated and can-do attitude.Working Arrangements
Service based at The Limes, Longsight, ManchesterRota based includes weekends (working 4 days on/4 days off, shift times 10pm – 8am)The Night Concierge Role is a Lone Working RoleOur OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 25 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
General Manager – Private Members Dining ClubLocation: Boston, MA Compensation: $130,000–$160,000+ + Bonus Package: 401(k) with company match, health insurance, parking, and relocation assistance Employment: Full-TimeThe OpportunityI’m currently hiring on behalf of a leading hospitality and restaurant group for a General Manager to lead the opening of an exclusive private members dining club in Boston.This is a high-profile pre-opening opportunity for an experienced hospitality leader who understands luxury service, member relationships and creating a highly personalized guest experience. The club will offer an elevated dining and hospitality experience for a carefully curated membership base, with a strong emphasis on service, relationships, discretion and attention to detail.The RoleThe General Manager will take a lead role in the pre-opening and ongoing operation of the club, establishing service standards, developing the team and creating a culture centered around exceptional member experiences.The GM will work closely with senior leadership and oversee a multidisciplinary management team covering front-of-house, hospitality, wine, bar, concierge, reservations and events.Key Responsibilities
Lead the pre-opening and launch of the private members dining club.Establish and maintain exceptional service and hospitality standards.Build strong, long-term relationships with members and key guests.Serve as a highly visible and engaged presence on the floor.Recruit, train, develop and retain a high-performing hospitality team.Work closely with concierge, reservations and events teams.Oversee daily operations, staffing, scheduling and service execution.Manage budgets, labor costs and operational performance.Develop and implement SOPs and service standards ahead of opening.Handle member feedback and ensure issues are resolved with discretion and professionalism.Collaborate with senior leadership on programming, events and member engagement.Help establish the club's culture, identity and reputation within the Boston market.
Ideal Candidate
Proven General Manager experience within a private members club, dining club, luxury restaurant or high-end hospitality environment.Strong pre-opening experience is highly preferred.Exceptional guest engagement and relationship-building skills.A natural hospitality leader who is highly visible and hands-on.Experience managing sophisticated, high-touch service environments.Strong understanding of luxury dining, wine, beverage and hospitality operations.Proven ability to recruit, develop and retain strong teams.Excellent communication and organizational skills.Strong personality, presence and cultural fit.A degree is not required; experience, leadership ability and personality are the key considerations.Candidates from leading private members clubs, luxury restaurant groups and high-end hospitality brands are encouraged to apply.
RelocationRelocation assistance is available, and candidates from outside the Boston market will be considered. Candidates with established private members club or high-end dining club experience are particularly encouraged to apply.....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding job opportunity has arisen for an experienced Operations Manager. The position will include daily travel to services in the East of England region to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the nursing/residential homes in the Norfolk and Suffolk area
As the Operations Manager your key responsibilities include:
Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with the company vision and values
Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets
Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement Action plans to maintain compliance and manage risks
Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents
Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner
Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes. Prepare regular reports for senior management and regional operations director
Identify training needs for the managers to enhance their skills and knowledge. Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
**NMC registered nurse with relevant post-registration experience, desirable but not essential**
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
*Monthly Car Allowance*
Comprehensive induction and training programme.
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 5630
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP We are seeking a polished and versatile Butler and F&B Attendant to deliver an exclusive, high-touch experience within a premium guest environment. This dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences.As the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. Your role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. Key Responsibilities:
Greet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure.Provide bespoke, discreet service that aligns with each guest’s unique preferences and requirements.Manage guest comfort, including assistance with luggage, seating, and personal arrangements.Maintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance.Safeguard guest privacy and confidentiality in all interactions.Collaborate with cross-functional teams (e.g., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience.Prepare and present food and beverages with elegance and precision, adhering to luxury service standards.Ensure impeccable quality, hygiene, and presentation in all dining offerings.Master the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections.Set up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing.Monitor inventory levels, reporting shortages or supply needs to management in a timely manner.Comply with all food safety and health regulations to maintain a safe and sanitary environment.Review daily schedules (e.g., flight timings, guest arrivals) to anticipate and prepare for guest needs.Address guest requests promptly and resolve concerns with diplomacy and efficiency.Support colleagues during peak periods, ensuring smooth and uninterrupted service.Assist in event preparation, including exhibitions, special gatherings, or terminal upkeep.Maintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards.Document and relay guest feedback, incidents, or service issues to supervisors for continuous improvement.Perform additional tasks as assigned by management to support operational and guest service goals.
Key Requirements:
High school diploma or equivalent qualification in Hospitality, Tourism, or a related field.1–2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in:Luxury hotels (5-star or boutique)Upscale dining establishmentsVIP or concierge service environmentsExperience in both guest services and F&B operations is highly advantageous.
Skills & Competencies:
Exceptional interpersonal and communication skills to engage warmly and professionally with guests.Outstanding customer service abilities, with a guest-first mindset and problem-solving aptitude.Polished appearance and demeanour, aligning with luxury service standards.Thrive in fast-paced, high-pressure environments while maintaining composure and efficiency.Meticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly.Collaborative team player with a proactive, adaptable, and can-do attitude.Basic IT proficiency, including MS Office applications.
Note: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. Only candidates who embody these values will be considered. Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com....Read more...
Job title: Guest Experience Executive – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAPWe are seeking a dedicated and polished Guest Experience Executive to join a premium hospitality team specializing in high-end, tailored guest services. This role is ideal for a professional who excels in creating seamless, luxury experiences—from the moment guests arrive until their departure.As the first point of contact, you will embody the essence of refinement, professionalism, and personalized care, ensuring every interaction reflects the highest standards of service excellence. Your responsibilities will include guest welcoming, bespoke service delivery, and supporting premium food and beverage offerings, all while maintaining impeccable safety and operational standards.Key Responsibilities
Deliver a warm, polished, and individualized welcome to all guests, setting the tone for a memorable experience.Anticipate and exceed guest expectations by providing proactive, customized assistance tailored to their preferences.Guide guests from premium lounges to departure gates or aircraft (where applicable), ensuring a smooth and dignified transition.Assist with personal belongings and luggage, demonstrating attention to detail and care.Handle inquiries, requests, and concerns with diplomacy, efficiency, and a solutions-oriented mindset.
Maintain a strong, visible presence at reception or concierge areas, offering immediate support to guests.Supervise lounge readiness, ensuring spaces are pristine, well-appointed, and aligned with luxury standards.Oversee food and beverage service, confirming that all offerings are fresh, properly presented, and fully operational.Track and replenish supplies (e.g., refreshments, amenities) to sustain a flawless guest experience.Verify guest documentation and assist with customs or travel-related formalities as needed.Coordinate flight logistics, including arrival/departure details and guest movement within the terminal.Collaborate with cross-functional teams to enhance terminal operations and overall satisfaction.
Serve as a brand ambassador, consistently upholding the organization’s values and luxury service culture.Maintain a impeccable appearance, adhering to uniform and grooming standards.Demonstrate in-depth knowledge of terminal services to inform and assist guests effectively.Perform additional duties as assigned by management to support operational excellence.
Follow established organizational procedures, maintaining accurate records related to role performance.Prioritize health and safety, fulfilling duty of care responsibilities in line with company policies.Ensure prompt, high-quality responses to guest inquiries and concerns.Provide timely and precise communication to line managers upon request.
Key Requirements:
High school diploma or equivalent certification (required).Valid driver’s license (mandatory).Minimum 2 years of experience in hospitality, luxury service, or a related field.Multilingual skills (preferred but not mandatory).
Fluent English (written and verbal).Proficient in IT tools, including MS Office and basic database management.Exceptional communication skills—clear, courteous, and adaptable.Meticulous, attentive, and detail-focused with a guest-first mindset.Strong multitasking ability and flexibility in a fast-paced environment.
Core Competencies:
Integrity & Ethics – Acts with honesty and professionalism in all interactions.Effective Communication – Conveys information clearly and persuasively.Empathy & Guest-Centricity – Understands and responds to guest needs with warmth and discretion.
Goal-Oriented – Committed to achieving excellence in every task.Inspirational & Collaborative – Motivates colleagues and fosters a team-first culture.Resilient & Results-Focused – Overcomes challenges while maintaining high standards of quality.
People-Centric – Prioritizes guest and colleague satisfaction.Team Player – Values collaboration, acknowledges contributions, and promotes unity.Customer Service Excellence – Delivers flawless, memorable experiences with attention to detail.
Note: This position requires adaptability, discretion, and a passion for service excellence. Only candidates who embody these values will be considered.This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com Job title: Guest Experience Executive – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP....Read more...
