Chef Concierge – Cyprus
5-star hotel and resort propertyMust have Clef d’Or certificationEnglish fluency is required; Arabic and/or Hebrew is a bonusSalary is competitive and dependent on experience.
Job description:
As Chef Concierge, you will lead the delivery of exceptional guest experiences, responding to every request and anticipating needs to delight and exceed expectations.You will oversee all Concierge operations and your team, playing a central role in shaping the guest journey.From pre-arrival planning to departure, you will ensure every step is seamless.You will work closely with the butler, lobby, and guest relations teams to uphold 5-star, LQA, and brand standards.
Primary responsibilities:
Lead the Concierge guest experience by overseeing all guest-facing services, including personalised itineraries, luxury transportation, and cultural experiences.Ensure smooth pre-arrival planning, personalized service throughout the stay, and post-departure engagement.Engage personally with guests to create meaningful moments.Maintain high operational standards, ensuring all services are delivered with precision and warmth.Manage daily logistics, transportation schedules, staff rotations, and urgent guest needs with steady leadership.Drive revenue and innovation by working with sales, butler, and F&B teams to create concierge-led offerings such as private tours, cultural programs, and tailored dining packages.Negotiate vendor partnerships and promote in-house experiences to build guest loyalty.Develop your team by recruiting, training, and mentoring a multilingual group skilled in emotional intelligence and luxury service.Lead regular training sessions, provide on-the-job coaching, and support familiarisation trips.Ensure quality and safety by conducting inspections, hygiene checks, and reviewing guest feedback.Aim to exceed experience and service goals and ensure compliance with health, safety, and data privacy regulations.Serve as a key contact for service recovery.
Qualifications:
You must be a Clefs d’Or (Golden Keys) member.A diploma or degree in hospitality or tourism management is required.You should have luxury hospitality experience, including at least three years in a leadership concierge or guest services role.You must be experienced in guest journey design, team leadership, and partnership development.Knowledge of Cyprus’ culture, dining, and arts scene is an advantage.Experience in a Forbes 5-star or LQA-audited hotel is preferred.
Competencies:
You must have excellent communication skills and be fluent in English.Knowledge of Arabic or Hebrew is a plus.You should have strong public presence, emotional intelligence, and professional etiquette.You should be strategic, financially literate, and performance focused.You must remain calm and gracious under pressure, be skilled in property systems and logistics, and have cultural sensitivity.Discretion and alignment with luxury standards are essential.
If you are interested in this opportunity, please send your full CV/profile to Beatrice@corecruitment.comOnly shortlisted candidates will be contacted.....Read more...
Guest Relations Manager Park City, UT Salary: $59,000–$75,000 DOE + 5% bonus + relocation assistance availableWe’re seeking a service-driven Guest Relations Manager to lead our client’s concierge and guest experience team at a luxury mountain resort. Reporting to the Director of Rooms, this role oversees a team of full-time and seasonal concierge and guest relations staff.Key Responsibilities:
Lead and mentor Guest Relations and Concierge team membersOversee daily guest arrival/departure flow, VIP handling, and service recoveryBuild strong local partnerships to enhance guest experiencesTrain, schedule, and support team performance and service standardsMonitor inventory and manage departmental proceduresEnsure all guest interactions reflect the resort’s luxury standards
Qualifications:
2–3 years in a leadership role at a luxury propertyStrong communication, problem-solving, and guest recovery skillsTech-savvy with MS Office; able to quickly learn new systemsFlexible availability (nights, weekends, holidays as needed)College degree preferred
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Have you always wanted to be in travel? Do you thrive in being organised and love helping people? Then apply today and join Travelnam's great team, as a Travel Administrator and Concierge. We make special moments happen! This apprenticeship is a great opportunity to gain real-world experience and progress toward a rewarding career in travel.
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
As a growing independent travel agency, there is so much scope for career progression
There are two main elements to the company's sales and operations, so there's always scope to grow within these departments and be hired full-time time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday to Friday 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Role: Founders Associate (Part-time) - Private Healthcare InsuranceA hyper-personal support role working directly with the founder of a boutique insurance consultancy specialising in international healthcare services for high-net-worth individuals. This position requires exceptional interpersonal skills, discretion, and the ability to provide concierge-level service to both the founder and the firm's exclusive clientele.Key ResponsibilitiesProvide direct support to the founder in managing client relationships and communicationsHandle sensitive client information with absolute confidentiality and discretionCoordinate complex scheduling and logistics for high-profile client meetingsAssist with preparation of bespoke insurance proposals and presentationsManage correspondence with international healthcare providers and insurance partnersSupport client onboarding and relationship management processesAnticipate needs and proactively resolve potential issues before they ariseEssential AttributesBackground in insurance, strong interest in the sector, or demonstrable knowledge of insuranceExceptional interpersonal skills with natural warmth and personabilityArticulate communication abilities, both written and verbalComfortable working with high-net-worth individuals without being intimidatedMeticulous attention to detail and impeccable organisational skillsAbility to maintain absolute discretion and confidentialityAdaptable to the changing needs of a boutique consultancy environmentSelf-motivated with the ability to work independentlyProfessional demeanour and presentation appropriate for high-end client interactionsDesirable ExperiencePrevious experience in a personal assistant or executive assistant roleBackground in luxury services, private client services, or concierge rolesUnderstanding of insurance, healthcare, or financial services sectorsExperience working with high-net-worth or ultra-high-net-worth individualsFamiliarity with international business protocols and cultural sensitivitiesWorking ArrangementsPart-time position with flexible hoursHybrid working model with some in-person London meetings requiredOccasional availability for urgent matters outside standard hoursCompetitive compensation reflective of the high-calibre support required, salary based on FTE. £15-£21ph DOE....Read more...
Customer Solutions SpecialistSalary: £30,000 to £35,000 per annum dependent on skills and experienceLocation: Leeds HQ office based, 5 days per weekJob type: Full-timeWhat we offerAt Build Concierge, we want you to feel valued, supported and inspired to grow.Our benefits include:
Career growth in a start-up -Shape your role, make a real impact and grow alongside a fast-scaling business with clear progression opportunities30 days’ holiday (rising to 35)- plus an extra day off annually to celebrate your Build Concierge work anniversaryWellbeing support – confidential Employee Assistance Programme and access to WisdomAI, our online wellbeing toolVibrant workplace atmosphere – a buzzing, collaborative Leeds office with free on-site parking and close to The Springs shopping centreCelebrations & Team socials – from our Summer Soiree to our End-of-Year Party, plus regular team events to celebrate wins big and smallPerks that make a difference – Branded workwear from day one, Bright Exchange discounts and a competitive salary with room to progress as we grow
At Build Concierge, we are redefining how businesses engage with their customers. Our AI-powered Customer Engagement Platform helps organisations cut down on heavy administration, automate everyday tasks and deliver exceptional service with ease. Backed by more than £4 million in investment and led by Martin Port, the founder of BigChange and Masternaut, we are a high-growth company with the drive and expertise to scale quickly.We are at a truly exciting stage in our journey. With a talented and ambitious team already in place, we are building a workplace where innovation, collaboration and individual contribution are celebrated. This is your chance to join early, play a pivotal role in shaping customer success, and grow with a company on the rise.About the roleWe are looking for a Customer Solutions Specialist to join our growing team. This role blends technical skill with strong people skills, helping our customers unlock the full value of our platform.You will be hands-on with onboarding, guiding clients through setup and ensuring they feel supported from day one. You will work directly with customers to design workflows, support integrations and provide clear technical guidance on areas such as API calls and data handling. At the same time, you will act as a trusted partner, listening, advising and ensuring our clients’ needs are met at every stage.Day to day, you will collaborate closely with colleagues across Sales, Product and Engineering, making sure customer feedback is acted upon and solutions are delivered quickly and effectively.Responsibilities include but not limited to:
Lead onboarding for new clients, ensuring smooth implementation and adoption.Work with customers to design and optimise workflows tailored to their business.Provide technical support on integrations, including APIs, webhooks, authentication and data transformation (CSV/Excel).Deliver training sessions and create helpful resources to build customer confidence.Troubleshoot issues and liaise with Product and Engineering to resolve them quickly.Act as a customer advocate, sharing insights and ideas to shape product development.
The ideal candidate
You will be someone who thrives on problem-solving, enjoys working with technology and takes pride in helping others succeed.
Ideally, you will bring:
Experience with workflow design or process mapping.Knowledge of APIs or system integrations.Strong analytical skills and an eye for detail.Excellent communication and relationship-building skills.A proactive, adaptable and curious approach to your work.
Interested? If you feel that you possess the relevant skills and experience then apply now with your latest CV for this Customer Solutions Specialist opportunity. INDLS ....Read more...
Website DeveloperStarting salary: £25,000 - £30,000 per annum depending on skills and experienceLocation Leeds-based role with flexibility for remote workingFull timeWhat we offerAt Build Concierge, we want you to feel valued, supported and inspired to grow.Our benefits include:
Career growth in a start-up -Shape your role, make a real impact and grow alongside a fast-scaling business with clear progression opportunities30 days’ holiday (rising to 35)- plus an extra day off annually to celebrate your Build Concierge work anniversaryWellbeing support – confidential Employee Assistance Programme and access to WisdomAI, our online wellbeing toolVibrant workplace atmosphere – a buzzing, collaborative Leeds office with free on-site parking and close to The Springs shopping centreCelebrations & Team socials – from our Summer Soiree to our End-of-Year Party, plus regular team events to celebrate wins big and smallPerks that make a difference – Branded workwear from day one, Bright Exchange discounts and a competitive salary with room to progress as we grow
Position OverviewThe Website Developer will be responsible for the development and maintenance of theBuild Concierge public-facing website, management of the headless CMS, and deliveryof associated digital marketing assets. The role requires a balance of front-enddevelopment skills, CMS management, and a strong understanding of design and userexperience principles. The position reports to the Chief Digital Officer and will involveclose collaboration with developers, designers, and marketing stakeholders.Working Relationships The Website Developer will work alongside the marketing, sales, and productdevelopment teams to ensure that the website and associated digital assets effectivelysupport business objectives. Collaboration with these teams is essential for aligningtechnical delivery with marketing campaigns, sales initiatives, and product updates.Key Responsibilities but not limited to;-
Develop, maintain, and optimise the public-facing website to meet business andmarketing objectivesManage and implement content within a headless CMS, ensuring accuracy andconsistencyTranslate design concepts into responsive, accessible, and visually consistentinterfacesWork closely with designers and marketing teams to deliver integrated digitalmarketing assetsParticipate in code reviews and maintain high standards of code quality anddocumentationUse GitHub-based workflows as part of the development processContribute to CICD deployment processes where requiredSupport the integration of the website and CMS with CRM and marketingPlatforms
Essential Requirements
Degree in a relevant technical field such as Computer Science, WebDevelopment, or Software EngineeringStrong proficiency in React and modern JavaScript/TypeScriptSolid understanding of responsive design and accessible web developmentStrong attention to detail and a good eye for designExperience managing and updating content within a CMS
Desirable Requirements
Proven ability to use GitHub effectively including participation in code reviewsFamiliarity with Next.js or other modern front-end frameworksExperience with headless CMS platforms, ideally Payload CMSUnderstanding of CICD-based deployment processesFamiliarity with CRM systems, particularly HubSpotKnowledge of PostgreSQL or similar relational databasesExperience integrating websites with marketing automation toolsA portfolio showcasing relevant commercial or personal projectsFamiliarity with Figma for design handoff and collaborationExperience using Jira for issue tracking and workflow management
Personal AttributesThe successful applicant should be smart, keen, and ready to learn. They should be enthusiastic and dynamic, with a proactive approach to problem-solving. Strong communication skills are essential, along with the ability to explain technical work tonon-technical stakeholders. Flexibility and adaptability are important, as is the ability to manage multiple priorities effectively. The candidate should be able to work effectively as part of a team.Interested? If you feel you possess the relevant skills and experience then please send your cv by return. INDLS ....Read more...
Job Title: DMC Customer Service ManagerSalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain A well-established, boutique destination management company based in Madrid, specializing in tailor-made cultural and luxury travel experiences across Southern Europe. The team is bilingual and internationally minded, combining deep local expertise with a personalized approach to service.They design high-end, customized itineraries that highlight art, history, gastronomy, and wine, collaborating with trusted local partners to deliver authentic and seamless experiences for discerning travellers. Known for their professionalism, creativity, and attention to detail, they have earned a strong reputation among top travel advisors and clients worldwide.As a DMC Customer service manager you will work Monday to Friday on reservations, speaking with providers and clients. If you have previous experience in hospitality or travel industry as a sales manager, group coordinator or concierge, and speak Spanish and English we would love to hear from you!The ideal candidate:
Previous experience in Travel or hospitality Industry at least 3-5 years at level of sales manager, group coordinator, conciergeProficiency in English and Spanish requiredDetail oriented team player, we work individually and in teamsWell-educated, knowledge of the Spanish & Portuguese market is a plusExperience working with Americans is a plusStrong business sense and industry experienceExcellent leadership, coaching and people management skills
Responsibilities:
Responsible for the overall reservationsInteracting with customers daily by answering their questions and directing them to the appropriate service for their needsCreating customer loyalty programs to increase revenue and improve client retentionEstablishing customer service policies and proceduresProvides information regarding area, including directions, attractions, shopping, nightlife, or recreational opportunities.Arranges sightseeing and other tours.Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation timesProvides a variety of business services such as shipping packages and assisting with printing needs.Plans and schedules special events, parties, or meetings.Develops and maintains service relationships to fulfill the needs of customers, guests, or employees.Performs other related duties as assigned.
Perks:
6 months of trainingFun nights with the team – I would eliminate thisPrivate healthcare insuranceTrips with the teamsAfter 6 months, you will access the bonus program for employeesYou work Monday to Friday!
Job Title: DMC Customer Service ManagerSalary: €28,000 - €30,000 gross per year + BonusLocation: Madrid, Spain Do not miss it!please apply today or send your CV to maria@corecruitment.comget social.......http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Front of House Manager - 5* Hotel
MLR have an exclusive and unique role for a Front of House Manager for a prestigious 5-star property in County Laois.
This is an exciting opportunity for a dedicated hospitality professional to lead and inspire the Front of House and Concierge teams, ensuring every guest enjoys an exceptional and memorable experience from the moment they arrive.
As Front of House Manager, you’ll take ownership of the daily operations, ensuring every aspect of the guest journey runs seamlessly. You’ll lead by example, motivating your team to deliver service with warmth and precision while managing key administrative tasks efficiently and accurately.
We’re looking for someone with strong management skills, excellent organisation, and a genuine passion for guest service. As a valued member of the senior management team, you’ll play a key role in upholding the luxury, professionalism, and heartfelt hospitality that define this five-star property.
If you’re a team leader who thrives in a guest focused environment and takes pride in delivering outstanding service, we’d love to hear from you.
Please apply through the link below.....Read more...
DIRECTOR OF ROOMS – LUXURY 5* RESORT ISLAND PROPERTY, KSA!We are looking for a Director of Rooms for this absolutely beautiful property in a very beautiful but remote part of Saudi! We are looking for an individual who has a huge passion for the highest levels of service to head up this division.The Director of Rooms / Guest Experience Director forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel. Directs and controls the activities of the Front Desk, Reservations, Concierge, Housekeeping, SPA & Fitness, Security, Engineering and Guest Services. Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. The Director also works closely with Sales and the Director of Revenue to enhance the Hotel occupancy levels and rates.We are looking for individuals who have strong leadership and interpersonal skills, are able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service.Experience, skills & attributes required:
Experience in a similar position at International Luxury 5* Luxury ResortIsland Resort experience or experience having worked in more remote locations beneficialStrong Housekeeping experience/knowledgeGreat leadership & communication skillsInternational luxury experience in leading hotelsGreat team playerGood business acumen
Salary package: Negotiable for right person plus full expat benefits including accommodation etc.Get in touch: michelle@corecruitment.com....Read more...
Director of Guest Experience – Luxury 5* Resort, Saudi As the Guest Experience Director, you will be responsible for overseeing and enhancing all aspects of the guest journey, ensuring an exceptional, seamless, and personalized experience from arrival to departure. You will lead the development and execution of guest experience strategies, manage guest feedback, and ensure that the resort or hotel consistently delivers high-quality service that aligns with the company’s luxury standards. This role involves driving a culture of excellence in guest service, training team members, and collaborating with other departments to ensure the highest standards of guest satisfaction and loyalty. You will be overseeing the Front Office, Concierge, Guest Relations, and VIP services, ensuring consistent, high-quality service. What does our ideal profile look like for this Guest Experience role?
Minimum of 8-10 years of experience in guest services or hospitality operations, with at least 5 years in a senior leadership position.Degree in Hospitality Management, Business Administration, or a related field.Previous experience working with 5* LUXURY hospitality brands or resorts.Experience in implementing technology-driven solutions for guest service enhancement.Extensive experience in guest services or operations management within luxury hospitality.Strong leadership and people management skills, with the ability to inspire, motivate, and lead teams to achieve exceptional guest service standards.Ability to manage guest expectations, resolve conflicts, and handle high-pressure situations with professionalism and tact.Ability to think creatively and strategically to improve guest experiences and operational efficiency.A passion for delivering exceptional hospitality, with a guest-first mindset.Strong organizational skills and attention to detail.
Salary package: negotiable and dependent upon experience – full expat benefits offeredGet in touch: michelle@corecruitment.com....Read more...
Director of Rooms – Ultra-Luxury Resort, Saudi ArabiaLocation: Saudi Arabia Package: Competitive tax-free salary + luxury accommodation + full expat benefits Contract: Full-time | Live-in | Relocation supportedAn exciting opportunity has become available for an experienced and guest-focused Director of Rooms to join a luxury 5-star resort in Saudi Arabia. This pivotal leadership role requires a dynamic hospitality professional with a strong background in front office, housekeeping, and guest experience operations within a high-end resort or hotel environment.As Director of Rooms, you will oversee all Rooms Division departments, ensuring smooth daily operations and the delivery of exceptional guest service in line with the resort’s brand standards. You will inspire and lead your team to create a warm, efficient, and seamless guest journey from arrival to departure.Responsibilities
Oversee Front Office, Housekeeping, Concierge, and Guest Relations teamsEnsure the highest standards of guest service and operational excellenceLead, train, and develop department heads and front-line staffMonitor and manage departmental budgets, forecasts, and cost controlImplement and uphold brand service standards and quality assuranceWork closely with other departments to ensure a cohesive luxury experienceHandle VIP guests and special requests with discretion and professionalism
Requirements
Proven leadership experience in a similar Rooms Division or Director of Rooms role within a luxury hotel or resortStrong operational background across Front Office and HousekeepingExceptional people management and communication skillsFinancially literate and results-orientedNaturally service-driven, with a keen eye for detail and guest satisfactionPrevious experience in the Middle East or luxury resort environment preferred....Read more...
Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits
Considering a move? Relocation support is available to help you settle in smoothly.Join a team delivering unforgettable experiences in a world-class hospitality setting.Competitive extended benefits including – health, vision and 401K
The RoleYou will be working closely with the Restaurant Manager and act as the leadership’s representative on the floor, overseeing all aspects of the guest experience. Serving as the face of the establishment, you will advocate on behalf of guests to ensure every visit is transformative, restorative, and memorable. Key responsibilities include tracking repeat guests and driving new business opportunities. You remain attentive to guests’ needs and sensitivities, proactively addressing any concerns to make sure every guest feels genuinely welcomed and cared for—just like a gracious host welcoming visitors into their home.What they are looking for:
Passionate about food and wine, with solid knowledge in both.Proven experience in luxury dining operations, including leadership roles.Experience as a Table Captain, Concierge, or Front Desk Manager is seen as an asset.Level 1 Wine Certification a must!Knowledge of conducting labour cost and loss prevention.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Experienced Receptionist & Private Patient Co-ordinatorPrivate Doctors’ surgery in North Leeds LS8Salary circa £14-16 ph dependent on skills and experienceHours midday – 6pm daily Monday to Friday with Saturday hours to be discussedSite based no hybrid workingOur client, The Private Doctors, is an award-winning surgery based in North Leeds providing same-day concierge GP Consulting. They are now looking to recruit an experienced receptionist/private patient co-ordinator to join their existing team.Reporting directly to the Practice Manager, you will be responsible for all patient service and communication, both face to face and over the telephone. You will be responsible for caring for patients throughout their treatment journey, ensuring they receive five-star service throughout. This role would ideally suit an individual who has experience of working within a surgery or aesthetic clinic or who has been working within a customer centric industry delivering excellent customer service.The role will include, but is not limited to:
Care of patients in reception and waiting areaAnswering phone calls and emailsPatient appointment schedulingDaily diary managementPreparation and filing of patient notesGeneral Housekeeping in reception, waiting areas and WCs Performing administrative tasks including letters, clinic printed matter, patient surveys and new patient packsFollow up telephone calls to patient
Responsible for screening calls to risk assess patients prior to arranging their appointmentProvide administrative assistance across a range of areas, such as photocopying, filing/archiving, sorting post, etc.
Essential Skills and Experience:
Excellent customer service, interpersonal and communication skillsOutstanding listening skills and ability to empathise with patients’ needs and concernsAppropriate sense of discretion in dealing with varied and difficult situationsAbility to convey a positive attitude in all dealings with others, whether patients or staff membersAbility to work as a team memberTreats patients and co-workers with respectAbility to effectively prioritise calls from patients to ensure appropriate action/schedulingAbility to manage multiple tasks simultaneouslyExcels under pressureHighly motivatedExceptional personal organisational skillsIT skillsAttentive to detailGood problem solving skills
If you feel that your skills and experience match the role criteria, please send your CV by return. INDLS ....Read more...
An incredible new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the East Anglia region but with occasional requirements further afield based on company needs
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
About The RoleImagine this…It’s late at night at West Farm. Outside, the fields are quiet, but inside, a young person can’t sleep — anxiety is keeping them awake. You’re there, the calm and steady presence, ready to listen, reassure, and make sure the environment feels safe. You patrol the building, keep watch over the grounds, and deal calmly with anything that arises. Your presence means young people can rest, knowing someone is always there to keep them safe. As Night Concierge, you’re the guardian of both security and compassion, offering reassurance, responding to emergencies, and keeping the service safe overnight.What you’ll be doingProvide on-site overnight cover to keep the service safe and secure.Be a trusted point of contact for young people outside of support hours.Monitor CCTV, patrol the grounds, and complete safety checks.Respond calmly to incidents, always prioritising safety and dignity.About The CandidateWhat we’re looking for
Dependable, empathetic and calm under pressure.Experience in housing, security, or support work (desirable).Care about creating a safe, respectful environment for young people at night.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleWe have an exciting opportunity for an Independent Living Skills Coach to join our team in Preston.Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement, you will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. Assessing needs, building trust, enabling and unlocking our clients potential to live independently, you will need to get to know your clients, enhance their social integration and abilities by encouraging them to participate in social and leisure programmes, help residents with their support needs and with the practicalities of everyday living.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsGood time managementA willingness to work night shift on a rota basisIn return, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
