Front of House Manager – Turks & Caicos Luxury ResortLocation: Turks & Caicos Salary: Up to US$49,000 (no income tax) depending on experience plus service charge Benefits: Expat package including accommodation, flights, work permit & moreWe are recruiting for a luxury resort in Turks & Caicos seeking an experienced Front of House Manager to lead key guest-facing departments and play an important role in the overall resort operation.This is an excellent opportunity for a hospitality professional looking to progress into senior resort leadership, with the successful candidate stepping into the Resort Manager role during days off and vacation periods.The Role
Oversee Front Office, Concierge, Butler Team, Tour Desk, Spa and WatersportsTake overall responsibility for the guest arrival and departure experienceDirectly manage the Front Office and Concierge teamsOversee the Watersports Manager and Spa Manager, who report directly into the roleEnsure consistently high standards of guest service and operational excellenceBe hands-on in the daily operation, taking ownership of issues and making confident decisionsStep into the Resort Manager role when required, gaining valuable exposure to broader resort operations
The Ideal Candidate
Strong OPERA proficiency – essentialExcellent Front Office and Concierge/Reservations experiencePrevious Rooms Division experience highly advantageousProven experience leading diverse, multicultural teamsStrong operational and organizational skillsHands-on management style with a willingness to be involved in the day-to-day operationExcellent guest relations and communication skillsStrong decision-making and problem-solving abilitiesConfident and capable of stepping into a broader Resort Manager roleCaribbean hospitality experience strongly preferredProactive, decisive and operationally strong, with the ability to work independently
Expat Package
Up to US$49,000 tax free salary, depending on experienceAccommodation providedRelocation flightsWork permitService chargeAdditional expatriate benefits
....Read more...
The RoleWe are looking for a Night Concierge worker to provide a waking, overnight on-site presence in the Service, ensuring the safety and wellbeing of 26 young men aged 18-25 years old.You will instinctively work in a manner that aligns fully with Salvations Army Homes values and behaviours, demonstrating energy and passion, along with a positive can-do attitude in your contribution as a night concierge to transforming lives.You will be part of a passionate and committed team dedicated to transforming lives and helping individuals achieve positive, sustainable outcomes.What you’ll be doing
Engage and build supportive relationships with residents who live in the service.Actively engage residents in understanding the service and their responsibilities under their Licence Agreement and Good Neighbour Agreement.Responding to emergency situations and contacting the appropriate emergency services when required.Ensure the safety of residents and the security of the building by monitoring CCTV, complete Health & Safety Checks & patrols.Respond promptly to reports of property repairs and maintenance issues within the accommodation, following appropriate procedures.What you’ll bring
Be a confident and capable communicator, with the ability to de-escalate difficult situations.Be able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.A proactive, motivated and can-do attitude.Working Arrangements
Service based at The Limes, Longsight, ManchesterRota based includes weekends (working 4 days on/4 days off, shift times 10pm – 8am)The Night Concierge Role is a Lone Working RoleOur OfferIn return, we offer a competitive and supportive benefits package, including:26 days annual leave plus bank holidays, increasing to 31 daysWestfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)Matched pension scheme up to 6% (with salary sacrifice option)Enhanced family leave from day one, including enhanced maternity/adoption and paternity payOccupational sick payFinancial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing supportPaid volunteering daysCycle to Work SchemeDiscounted private medical insuranceSupport to learn, broaden your skills and develop your careerA fun and inclusive work culture where individual differences are valued and championedClosing date: 25 September 2026 (please note we may close the vacancy early if we receive a large volume of applications)About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience.....Read more...
General Manager – Private Members Dining ClubLocation: Boston, MA Compensation: $130,000–$160,000+ + Bonus Package: 401(k) with company match, health insurance, parking, and relocation assistance Employment: Full-TimeThe OpportunityI’m currently hiring on behalf of a leading hospitality and restaurant group for a General Manager to lead the opening of an exclusive private members dining club in Boston.This is a high-profile pre-opening opportunity for an experienced hospitality leader who understands luxury service, member relationships and creating a highly personalized guest experience. The club will offer an elevated dining and hospitality experience for a carefully curated membership base, with a strong emphasis on service, relationships, discretion and attention to detail.The RoleThe General Manager will take a lead role in the pre-opening and ongoing operation of the club, establishing service standards, developing the team and creating a culture centered around exceptional member experiences.The GM will work closely with senior leadership and oversee a multidisciplinary management team covering front-of-house, hospitality, wine, bar, concierge, reservations and events.Key Responsibilities
Lead the pre-opening and launch of the private members dining club.Establish and maintain exceptional service and hospitality standards.Build strong, long-term relationships with members and key guests.Serve as a highly visible and engaged presence on the floor.Recruit, train, develop and retain a high-performing hospitality team.Work closely with concierge, reservations and events teams.Oversee daily operations, staffing, scheduling and service execution.Manage budgets, labor costs and operational performance.Develop and implement SOPs and service standards ahead of opening.Handle member feedback and ensure issues are resolved with discretion and professionalism.Collaborate with senior leadership on programming, events and member engagement.Help establish the club's culture, identity and reputation within the Boston market.
Ideal Candidate
Proven General Manager experience within a private members club, dining club, luxury restaurant or high-end hospitality environment.Strong pre-opening experience is highly preferred.Exceptional guest engagement and relationship-building skills.A natural hospitality leader who is highly visible and hands-on.Experience managing sophisticated, high-touch service environments.Strong understanding of luxury dining, wine, beverage and hospitality operations.Proven ability to recruit, develop and retain strong teams.Excellent communication and organizational skills.Strong personality, presence and cultural fit.A degree is not required; experience, leadership ability and personality are the key considerations.Candidates from leading private members clubs, luxury restaurant groups and high-end hospitality brands are encouraged to apply.
RelocationRelocation assistance is available, and candidates from outside the Boston market will be considered. Candidates with established private members club or high-end dining club experience are particularly encouraged to apply.....Read more...
First-line technical support
Networking & infrastructure support
Cybersecurity & compliance
Hardware & software deployment
Documentation & continuous improvement
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Guest Services Worldwide work directly with hotel clients to assist the concierge and hotel team. In addition, we help deliver a custom marketing message by creating a luxury-focused visitor guides highlighting hotels and their facilities.Working Hours :Monday to Friday, 9am – 5pmSkills: Communication skills,IT skills....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Norfolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 6616
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Norfolk
**To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential**
As the Operations Manager your key responsibilities include:
Develop excellent relationships with key contacts in our regions, specifically targeting the private market
Actively lead Sales & Business Development activities for all branches
Ensure all services are fully resourced through effective recruitment management
Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance**
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus
Full DBS disclosure paid for
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 7405
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An outstanding job opportunity has arisen for an experienced Operations Manager. The position will include daily travel to services in the East of England region to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives
The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the nursing/residential homes in the Norfolk and Suffolk area
As the Operations Manager your key responsibilities include:
Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with the company vision and values
Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targets
Ensure that the homes are compliant with all applicable laws, regulations, and industry standards. Implement Action plans to maintain compliance and manage risks
Maintain and enhance the quality of care and environment provided to residents. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed. Ensure that the care home provides a safe, comfortable, and supportive environment for residents
Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner
Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes. Prepare regular reports for senior management and regional operations director
Identify training needs for the managers to enhance their skills and knowledge. Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance
The following skills and experience would be preferred and beneficial for the role:
Proven experience in managing operations in a care home or similar healthcare setting
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
Ability to analyse data and make informed decisions to achieve business objectives
Knowledge of best practices in quality care and environment for elderly residents
Ability to work independently and collaboratively in a fast-paced environment
Hold a full UK driving licence
**NMC registered nurse with relevant post-registration experience, desirable but not essential**
The successful Operations Manager will receive an excellent salary of £65,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
*Monthly Car Allowance*
Comprehensive induction and training programme.
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Reference ID: 5630
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to apply for our HR Advisor role.CAYSH is a purpose driven charity, dedicated to providing safer homes and better futures for young homeless people. We believe in the power of community, collaboration and transparency to create lasting change. We provide supported housing, advice and guidance to over 170 vulnerable, homeless young people per year.Our Community Interest Company has a separate board and exists to provide 24/7 concierge services for young people at CAYSH and externally to vulnerable adults with complex needs.We are looking for a HR Advisor who can provide clear HR guidance and advice, whilst being supportive of CAYSH's overall mission to end youth homelessness. You will be able to work as a team, liaise with and be supported by our insurer's legal advisory service, and also work independently, leading projects yourself.This broad HR Advisor role sits within the leadership team, supporting day-to-day HR needs while contributing to business strategy and HR objectives. You will provide practical advice, build trusted relationships and ensure HR practices are consistent, values-led and aligned with CAYSH's mission.Whilst this role is largely a generalist HR role, your main duties will:
Contribute to the development and delivery of the Charity's HR strategy in line with wider business objectives.Develop, review and implement HR policies, procedures, guidance and action plans, including those relating to equality, wellbeing and compliance.Provide professional HR advice and support to managers and employees on employee relations, performance management and employment law matters.Lead recruitment, selection and onboarding activity, ensuring safer recruitment, equality and inclusion requirements are met.Identify training and development needs, arrange suitable learning activity and deliver HR related training where required.Manage appraisal, supervision and staff development processes to promote quality, consistency and high completion rates.Support organisational change, workforce planning, restructuring and redundancy processes in line with business needs and legal requirements.Lead, support and develop HR advisory and administrative staff, ensuring team priorities and professional standards are maintained.Prepare and present HR reports, updates and key performance information for senior leaders, the Board and Trustees/Directors.Oversee HR systems, records, budgets, payroll, benefits, wellbeing activity and procurement of HR services where required.
About You:
CIPD Level 5 qualification (or working towards) with previous experience in an HR Advisor roleSolid understanding and knowledge of UK employment law and employee relations practices is essentialSelf-motivated and able to drive organisational changeStrong and proactive communicator with the ability to adapt styles and build rapport with colleagues and key stakeholdersAbility to produce high quality correspondence and documentation with excellent attention to detailConfident user of Microsoft Office including Word and Excel. Working knowledge of MyHRToolkit is preferrable, but not essential.Excellent organisational skills with attention to detail and able to meet deadlines
Why work for CAYSH
Impact: be part of an organisation making a real difference to the lives of homeless young people.Leadership: support our decision-making and manage staffing changes across our services.Fulfilment: experience the satisfaction of knowing that your efforts contribute to positive change.
Commitment to safeguarding young people and vulnerable adults is essential, as well as the commitment to equal opportunities and eliminating discriminatory practice.Job details:
Salary: £33,000 to £35,000 per annum dependent on experienceBenefits: Pension scheme, Employee Assistance Programme (EAP), 25 days holiday, flexibility and training and development opportunities.Hours: 37 hours per weekContract: Fixed Term (6 months) - subject to reviewLocation: Croydon, Surrey (hybrid working opportunities in line with the needs of the Charity)
How to Apply:If you are interested in this role and would like to learn more, please attach your CV to the link provided. ....Read more...
Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP We are seeking a polished and versatile Butler and F&B Attendant to deliver an exclusive, high-touch experience within a premium guest environment. This dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences.As the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. Your role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. Key Responsibilities:
Greet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure.Provide bespoke, discreet service that aligns with each guest’s unique preferences and requirements.Manage guest comfort, including assistance with luggage, seating, and personal arrangements.Maintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance.Safeguard guest privacy and confidentiality in all interactions.Collaborate with cross-functional teams (e.g., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience.Prepare and present food and beverages with elegance and precision, adhering to luxury service standards.Ensure impeccable quality, hygiene, and presentation in all dining offerings.Master the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections.Set up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing.Monitor inventory levels, reporting shortages or supply needs to management in a timely manner.Comply with all food safety and health regulations to maintain a safe and sanitary environment.Review daily schedules (e.g., flight timings, guest arrivals) to anticipate and prepare for guest needs.Address guest requests promptly and resolve concerns with diplomacy and efficiency.Support colleagues during peak periods, ensuring smooth and uninterrupted service.Assist in event preparation, including exhibitions, special gatherings, or terminal upkeep.Maintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards.Document and relay guest feedback, incidents, or service issues to supervisors for continuous improvement.Perform additional tasks as assigned by management to support operational and guest service goals.
Key Requirements:
High school diploma or equivalent qualification in Hospitality, Tourism, or a related field.1–2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in:Luxury hotels (5-star or boutique)Upscale dining establishmentsVIP or concierge service environmentsExperience in both guest services and F&B operations is highly advantageous.
Skills & Competencies:
Exceptional interpersonal and communication skills to engage warmly and professionally with guests.Outstanding customer service abilities, with a guest-first mindset and problem-solving aptitude.Polished appearance and demeanour, aligning with luxury service standards.Thrive in fast-paced, high-pressure environments while maintaining composure and efficiency.Meticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly.Collaborative team player with a proactive, adaptable, and can-do attitude.Basic IT proficiency, including MS Office applications.
Note: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. Only candidates who embody these values will be considered. Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com....Read more...
Job title: Guest Experience Executive – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAPWe are seeking a dedicated and polished Guest Experience Executive to join a premium hospitality team specializing in high-end, tailored guest services. This role is ideal for a professional who excels in creating seamless, luxury experiences—from the moment guests arrive until their departure.As the first point of contact, you will embody the essence of refinement, professionalism, and personalized care, ensuring every interaction reflects the highest standards of service excellence. Your responsibilities will include guest welcoming, bespoke service delivery, and supporting premium food and beverage offerings, all while maintaining impeccable safety and operational standards.Key Responsibilities
Deliver a warm, polished, and individualized welcome to all guests, setting the tone for a memorable experience.Anticipate and exceed guest expectations by providing proactive, customized assistance tailored to their preferences.Guide guests from premium lounges to departure gates or aircraft (where applicable), ensuring a smooth and dignified transition.Assist with personal belongings and luggage, demonstrating attention to detail and care.Handle inquiries, requests, and concerns with diplomacy, efficiency, and a solutions-oriented mindset.
Maintain a strong, visible presence at reception or concierge areas, offering immediate support to guests.Supervise lounge readiness, ensuring spaces are pristine, well-appointed, and aligned with luxury standards.Oversee food and beverage service, confirming that all offerings are fresh, properly presented, and fully operational.Track and replenish supplies (e.g., refreshments, amenities) to sustain a flawless guest experience.Verify guest documentation and assist with customs or travel-related formalities as needed.Coordinate flight logistics, including arrival/departure details and guest movement within the terminal.Collaborate with cross-functional teams to enhance terminal operations and overall satisfaction.
Serve as a brand ambassador, consistently upholding the organization’s values and luxury service culture.Maintain a impeccable appearance, adhering to uniform and grooming standards.Demonstrate in-depth knowledge of terminal services to inform and assist guests effectively.Perform additional duties as assigned by management to support operational excellence.
Follow established organizational procedures, maintaining accurate records related to role performance.Prioritize health and safety, fulfilling duty of care responsibilities in line with company policies.Ensure prompt, high-quality responses to guest inquiries and concerns.Provide timely and precise communication to line managers upon request.
Key Requirements:
High school diploma or equivalent certification (required).Valid driver’s license (mandatory).Minimum 2 years of experience in hospitality, luxury service, or a related field.Multilingual skills (preferred but not mandatory).
Fluent English (written and verbal).Proficient in IT tools, including MS Office and basic database management.Exceptional communication skills—clear, courteous, and adaptable.Meticulous, attentive, and detail-focused with a guest-first mindset.Strong multitasking ability and flexibility in a fast-paced environment.
Core Competencies:
Integrity & Ethics – Acts with honesty and professionalism in all interactions.Effective Communication – Conveys information clearly and persuasively.Empathy & Guest-Centricity – Understands and responds to guest needs with warmth and discretion.
Goal-Oriented – Committed to achieving excellence in every task.Inspirational & Collaborative – Motivates colleagues and fosters a team-first culture.Resilient & Results-Focused – Overcomes challenges while maintaining high standards of quality.
People-Centric – Prioritizes guest and colleague satisfaction.Team Player – Values collaboration, acknowledges contributions, and promotes unity.Customer Service Excellence – Delivers flawless, memorable experiences with attention to detail.
Note: This position requires adaptability, discretion, and a passion for service excellence. Only candidates who embody these values will be considered.This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com Job title: Guest Experience Executive – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP....Read more...
Start: ASAPSalary: NegotiableLanguages: Italian and EnglishLocation: MilanMy client is an iconic luxury venue in Milan and is seeking an exceptional General Manager to lead its operations, guest experience, commercial performance, and people strategy.This is a high-profile leadership role for a hospitality professional who understands that true luxury is defined by personal recognition, emotional intelligence, flawless execution, and the ability to make every guest feel genuinely at ease.The successful candidate will combine refined hospitality instincts with strong operational discipline, commercial awareness, and the confidence to lead a large, diverse team in one of Milan’s most prestigious environments.Role PurposeThe General Manager will have overall responsibility for the venue’s day-to-day operation, financial performance, service culture, reputation, and long-term development.This role requires a highly visible and hands-on leader who is present on the floor, knows the venue’s guests and team members personally, anticipates needs before they are expressed, and ensures that every interaction reflects the standards of an iconic luxury destination.Outstanding luxury leadership depends on the balance between guest satisfaction, team performance, profitability, and emotional intelligence.Key ResponsibilitiesGuest experience and luxury standards
Create a consistently exceptional and highly personalised guest experience across every area of the venue.Build genuine relationships with regular, influential, and high-profile guests, remembering preferences, occasions, and personal details.Ensure guests are welcomed with warmth, discretion, confidence, and effortless professionalism.Personally oversee VIP arrivals, private events, special occasions, and sensitive guest requirements.Anticipate guest needs and resolve concerns quickly, discreetly, and generously.Establish service standards that are refined, natural, and never mechanical.Ensure every detail—from arrival and ambience to farewell—is delivered with precision.
VIP and high-profile guest management
Act as the senior point of contact for VIP guests, owners, celebrities, international visitors, and strategic partners.Develop trusted relationships with private offices, luxury brands, concierge services, hotels, embassies, corporate clients, and influential local networks.Manage confidential information with absolute discretion.Coordinate bespoke arrangements, security requirements, privacy expectations, and personalised experiences.Protect the venue’s reputation by responding calmly and decisively to sensitive or high-pressure situations.
Operational leadership
Take full responsibility for the smooth, efficient, and profitable operation of the venue.Lead all operational departments, including front-of-house, food and beverage, events, guest relations, reservations, finance, security, and facilities.Establish and maintain operating procedures, quality standards, service protocols, and performance controls.Remain highly visible during peak periods, major events, VIP visits, and operationally sensitive moments.Ensure consistent coordination between departments and eliminate gaps in communication.Maintain the highest standards of presentation, cleanliness, ambience, safety, and maintenance.Use guest feedback, operational data, and team insight to drive continuous improvement.
Leadership and people development
Lead, inspire, and develop a large multicultural team with clarity, respect, and consistency.Build a culture of accountability, pride, discretion, warmth, and service excellence.Set clear expectations and ensure that every team member understands the venue’s standards.Recruit, coach, mentor, and retain high-performing managers and frontline colleagues.Develop strong department heads and create clear succession plans.Ensure training is practical, continuous, and aligned with the venue’s luxury service philosophy.Recognise exceptional performance while addressing underperformance fairly and promptly.Lead by example through personal presence, composure, energy, and professional conduct.
Commercial and financial performance
Own the venue’s budget, P&L, revenue performance, cost control, and profitability.Develop commercial strategies that strengthen revenue, average spend, repeat visitation, and client loyalty.Work closely with Sales, Marketing, Revenue, and Events teams to maximise business opportunities.Monitor financial performance, labour costs, productivity, purchasing, and supplier relationships.Identify opportunities to improve margins without compromising the guest experience.Present regular performance updates and strategic recommendations to ownership or the executive board.
Brand and reputation
Safeguard and enhance the venue’s position as one of Milan’s leading luxury destinations.Ensure all guest touchpoints reflect the venue’s identity, values, and level of prestige.Collaborate with marketing and communications teams on brand positioning, partnerships, events, and public relations.Maintain strong relationships with the local luxury, fashion, business, cultural, and hospitality communities.Monitor guest feedback, media coverage, social reputation, and market developments.
....Read more...
