Guest Relations Manager Park City, UT Salary: $59,000–$75,000 DOE + 5% bonus + relocation assistance availableWe’re seeking a service-driven Guest Relations Manager to lead our client’s concierge and guest experience team at a luxury mountain resort. Reporting to the Director of Rooms, this role oversees a team of full-time and seasonal concierge and guest relations staff.Key Responsibilities:
Lead and mentor Guest Relations and Concierge team membersOversee daily guest arrival/departure flow, VIP handling, and service recoveryBuild strong local partnerships to enhance guest experiencesTrain, schedule, and support team performance and service standardsMonitor inventory and manage departmental proceduresEnsure all guest interactions reflect the resort’s luxury standards
Qualifications:
2–3 years in a leadership role at a luxury propertyStrong communication, problem-solving, and guest recovery skillsTech-savvy with MS Office; able to quickly learn new systemsFlexible availability (nights, weekends, holidays as needed)College degree preferred
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:Whilst the majority of training will take place at work, there will be occasional attendance required at Cirencester College (both virtually and in person).Training Outcome:
As a growing independent travel agency, there is so much scope for career progression
There are two main elements to the company: sales and operations, so there's always scope to grow within these departments and be hired full-time.
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday - Friday, 9.00am - 5.00pm
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Leisure Sales Manager - Luxury Estate, CotswoldsLocation: CotswoldsSalary: NegotiableAre you a proactive, results-driven sales professional with a passion for the luxury leisure market? Do you have a flair for building relationships and creating tailored experiences for high-net-worth individuals and groups? We are seeking an enthusiastic Leisure Sales Manager to join a prestigious luxury estate in the heart of the Cotswolds. This role offers the perfect blend of working from the stunning estate and traveling to London and other key UK leisure markets to drive business and cultivate relationships.As the Leisure Sales Manager, you will be instrumental in promoting world-class facilities, securing new business, and growing the business presence in the luxury leisure market. Your ability to develop relationships with travel agents, concierge services, tour operators, and private networks will be key to driving direct and B2B bookings. This is your opportunity to bring your sales expertise to a renowned luxury destination!Key Responsibilities:
Promote and Sell: Represent this stunning hotel and venue to luxury leisure markets, offering unforgettable experiences for families, couples, groups, and exclusive brand collaborations.
Drive Business Growth: Increase direct bookings and build B2B relationships by connecting with travel agents, concierge services, tour operators, and high-net-worth networks.
Proactively Seek Opportunities: Identify new sales prospects, cultivate relationships with both warm and cold leads, and build a strong pipeline of potential clients.
Brand Ambassador: Attend luxury travel trade shows, networking events, and industry partnerships to showcase the estate and expand reach in the leisure market.
Tailored Packages: Collaborate with internal teams to create bespoke packages, seasonal offers, and unique guest experiences that appeal to luxury clientele.
Market Insight: Keep an eye on competitor activity and market trends, ensuring our estate is positioned as a top choice in the luxury leisure market.
Relationship Management: Use CRM tools to manage leads, track sales progress, and nurture long-term relationships with clients.
VIP Experiences: Organize familiarization trips, VIP visits, and special events to showcase the estate’s unique offerings to key trade partners and media.
What We’re Looking For:
A proactive and driven sales professional with experience in the luxury leisure market.
Exceptional relationship-building skills, both with clients and internal teams.
Ability to work independently while managing travel requirements and hybrid working.
Strong communication and negotiation skills, with a focus on achieving sales targets and business growth.
Experience with CRM systems and managing sales pipelines effectively.....Read more...
Director of Guest Experience – Luxury 5* Resort, Saudi As the Guest Experience Director, you will be responsible for overseeing and enhancing all aspects of the guest journey, ensuring an exceptional, seamless, and personalized experience from arrival to departure. You will lead the development and execution of guest experience strategies, manage guest feedback, and ensure that the resort or hotel consistently delivers high-quality service that aligns with the company’s luxury standards. This role involves driving a culture of excellence in guest service, training team members, and collaborating with other departments to ensure the highest standards of guest satisfaction and loyalty. You will be overseeing the Front Office, Concierge, Guest Relations, and VIP services, ensuring consistent, high-quality service. What does our ideal profile look like for this Guest Experience role?
Minimum of 8-10 years of experience in guest services or hospitality operations, with at least 5 years in a senior leadership position.Degree in Hospitality Management, Business Administration, or a related field.Previous experience working with 5* LUXURY hospitality brands or resorts.Experience in implementing technology-driven solutions for guest service enhancement.Extensive experience in guest services or operations management within luxury hospitality.Strong leadership and people management skills, with the ability to inspire, motivate, and lead teams to achieve exceptional guest service standards.Ability to manage guest expectations, resolve conflicts, and handle high-pressure situations with professionalism and tact.Ability to think creatively and strategically to improve guest experiences and operational efficiency.A passion for delivering exceptional hospitality, with a guest-first mindset.Strong organizational skills and attention to detail.
Salary package: negotiable and dependent upon experience – full expat benefits offeredGet in touch: michelle@corecruitment.com....Read more...
Director of Rooms – Luxury Resort, St. LuciaFull Expat Package - Caribbean Island Life - U.S. or Canadian Citizens OnlySalary: Up to $100,000 open to discussion DOELead with Excellence. Live in Paradise. We’re representing a five-star resort in St. Lucia, renowned for its elevated guest experience, exceptional service culture, and pristine Caribbean setting. They are now seeking a highly experienced Director of Rooms to oversee the seamless operation of Front Office, Housekeeping, Concierge, and Guest Services.This is a career-defining opportunity for a hospitality leader who thrives on delivering service at the highest level — and is ready for a lifestyle upgrade in one of the most beautiful places on earth Perks & Benefits
Attractive base salary + annual performance bonusHousing allowanceAnnual round-trip flights to home countryComprehensive health insuranceUse of company vehicleDaily meals provided on propertyClothing/uniform allowanceRelocation assistanceFull work permit and visa sponsorshipAnd more lifestyle and tax-efficient benefits
Requirements:
5+ years in a Director of Rooms or similar senior rooms leadership role within a luxury resort or hotelIn-depth knowledge of all aspects of rooms division operationsProven ability to lead, coach, and inspire large teams across multiple functionsHigh attention to detail, standards, and guest personalizationU.S. or Canadian citizenship (required for work permit eligibility)Island or remote location experience is a plusPrevious island or remote location experience is a strong asset
If you are keen to discuss the details further, please apply today or send your cv to Danny at COREcruitment dot com ....Read more...
Director of Rooms – Luxury Resort, St. LuciaFull Expat Package - Caribbean Island Life - U.S. or Canadian Citizens OnlySalary: Up to $100,000 open to discussion DOELead with Excellence. Live in Paradise. We’re representing a five-star resort in St. Lucia, renowned for its elevated guest experience, exceptional service culture, and pristine Caribbean setting. They are now seeking a highly experienced Director of Rooms to oversee the seamless operation of Front Office, Housekeeping, Concierge, and Guest Services.This is a career-defining opportunity for a hospitality leader who thrives on delivering service at the highest level — and is ready for a lifestyle upgrade in one of the most beautiful places on earth Perks & Benefits
Attractive base salary + annual performance bonusHousing allowanceAnnual round-trip flights to home countryComprehensive health insuranceUse of company vehicleDaily meals provided on propertyClothing/uniform allowanceRelocation assistanceFull work permit and visa sponsorshipAnd more lifestyle and tax-efficient benefits
Requirements:
5+ years in a Director of Rooms or similar senior rooms leadership role within a luxury resort or hotelIn-depth knowledge of all aspects of rooms division operationsProven ability to lead, coach, and inspire large teams across multiple functionsHigh attention to detail, standards, and guest personalizationU.S. or Canadian citizenship (required for work permit eligibility)Island or remote location experience is a plusPrevious island or remote location experience is a strong asset
If you are keen to discuss the details further, please apply today or send your cv to Danny at COREcruitment dot com ....Read more...
Job Title: House Manager – Luxury Residential LivingSalary: Up to £65,000 Location: LondonWe are recruiting a passionate and experienced House Manager to lead day-to-day operations in one of London’s premier luxury residential properties. This is an exceptional opportunity for a hospitality-driven leader who is committed to delivering outstanding resident experiences, developing a high-performing team, and maintaining the highest standards across services. About the Position
Lead the delivery of hospitality services across the residence, ensuring an exceptional experience for residents and guests.Manage the front-of-house teams including Concierge, Housekeeping, and Chauffeurs.Oversee rostering and team planning to ensure seamless coverage and excellent service.Ensure the residence is always presented to a premium standard Drive continuous improvement and service innovation in line with brand standards.Support the delivery of resident events and social experiences.Collaborate with internal and external stakeholders to maintain consistent service excellence.
The Successful Candidate
Experience in a high-end hospitality, residential or private members’ club environment.Proven people leader with the ability to motivate and inspire multidisciplinary teams.Strong organisational and operational skills with a keen eye for detail.Natural communicator with a resident-first mindset and excellent customer service skills.Confidence in managing compliance, safety, and health regulations.Experience with CRM/PMS systems is a plus.Passionate about luxury service, resident satisfaction, and creating a vibrant residential community.
Company Benefits
Competitive salaryDynamic and inclusive team cultureContribution to an innovative lifestyle-led living concept
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot Com ....Read more...
Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits
Considering a move? Relocation support is available to help you settle in smoothly.Join a team delivering unforgettable experiences in a world-class hospitality setting.Competitive extended benefits including – health, vision and 401K
The RoleYou will be working closely with the Restaurant Manager and act as the leadership’s representative on the floor, overseeing all aspects of the guest experience. Serving as the face of the establishment, you will advocate on behalf of guests to ensure every visit is transformative, restorative, and memorable. Key responsibilities include tracking repeat guests and driving new business opportunities. You remain attentive to guests’ needs and sensitivities, proactively addressing any concerns to make sure every guest feels genuinely welcomed and cared for—just like a gracious host welcoming visitors into their home.What they are looking for:
Passionate about food and wine, with solid knowledge in both.Proven experience in luxury dining operations, including leadership roles.Experience as a Table Captain, Concierge, or Front Desk Manager is seen as an asset.Level 1 Wine Certification a must!Knowledge of conducting labour cost and loss prevention.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com – declan@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
An amazing new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain the quality of care across a portfolio of care homes in the North West region. You will be working for one of the UK's leading healthcare providers
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 7076
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the London region but with occasional requirements further afield based on company needs
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 7077
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An incredible new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the East Anglia region but with occasional requirements further afield based on company needs
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Ashford Orbital is part of JCB Motor Group.
Throughout all our JCB Group dealerships in Kent and Sussex, it is our aim to deliver a personal, friendly, caring and professional service to all of our customers, since we are a customer centric business.
At the JCB Group we provide our customers with quality new and used vehicles, full aftercare facilities, fleet, rental and motability services, exceeding a customers automotive expectations. Whether you're just around the corner or across the country, our premium products are here for you. From convenient vehicle delivery to our JCB Concierge service, we go the extra mile and provide the JCB Group difference.
Our Story
Where we've come from and what makes us different?
Back in 1998 our Owner and Managing Director, Jonathan Bischoff, had worked his way up to a Sales & Brand Manager in the local car industry, but thought, "I want to do things differently". Jonathan contacted Volkswagen UK Headquarters, a brand he most respected, and put forward his case. In December 1998 he was selected to become one of the first Volkswagen Sponsored Retailers, and at 28 years old, the youngest. Thus the JCB Group was born with just one showroom, which is now our Head Office, at JCB Medway in Gillingham Business Park.
Over the following years, additional brands, buildings and businesses have been added to the group, expanding it from one brand, one branch to multiple manufacturers, used car and van outlets, car and van rental sites, corporate fleet sales, a van modification collaboration and trade parts centres at over 30 sites in Kent, Sussex and Essex.
Jonathan remains at the head of the company, very much hands on with day-to-day business. Continuing to travel to each branch, meeting with managers and staff on a daily basis.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
