Desktop Support Engineer
An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based in Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers.
You will be a part of an energised and experienced IT support team, providing internal technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk.
Role Responsibilities (condensed):
Offer a high level of technical IT support to a variety of clients at second-line level
Ensure incidents are resolved in line with SLAs
Escalate any unresolved issues to 3rd Line support
Ensure internal documentation is developed and maintained
Learning and development; staying up-to-date and expanding your technical knowledge
Required experience, skills and knowledge
Experience in a 2nd line technical IT support role, supporting Microsoft Windows based OS and systems.
General user account management; Active Directory, Office 365 etc.
Server, virtualisation and storage solutions
Cisco Networking – Switches / routers / firewalls
VoIP telephony solutions
…… The business provide and support many other technologies – these are the core requirements (full Job Description available)
Remuneration:
Salary of up to £35,000 PA
Excellent employment benefits package and supported learning, development and career progression.
Note that this is a hybrid based position. Free parking onsite. (Monday-Friday) ....Read more...
Are you looking for a new opportunity as a Senior Technical Analyst, within Infrastructure Services?
This is a brilliant opportunity for a Senior Technical Analyst, Infrastructure Services, to join our industry leading client based in the Cheshire area!
The role will report into the EMEA/ APAC IT Data Centre/Operations Manager, serving as technical experts and participate in or oversee a variety of analytical and technical assignments that provide for problem diagnosis and solutions documentation, implementation, administration, support, and maintenance of a variety of hardware and software products in an information technology infrastructure environment. The role is broadly split between providing day to day operational support for existing infrastructure services and users of those services, and project-based work leading to the development and deployment of new infrastructure services or EOL activities. The role will also have the following responsibilities:
Direct research on potential technology solutions.
Keep current with the latest technologies.
Practice asset management for IT hardware, software, and equipment.
Benchmark, analyse, report on, and make recommendations for the improvement and growth of the Regional IT infrastructure and IT systems.
Providing support, monitoring and maintenance of UK Data Centre and other EMEA site infrastructure and services for remote associates.
Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to client operating systems, networking, messaging, reporting platforms and all other software-based systems.
The ideal Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, will have previous experience within a similar role, along with:
Strong, proven Cisco networking hands-on skills.
Knowledge of Windows client O/S and infrastructure platforms in an enterprise environment to include –
O Image deployment
O Virtualisation (VMware)
O Data Protection (Veeam)
O BAU & troubleshooting
O MFA configuration
O Disk encryption technologies
O Patching
Knowledge of network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
This is an exciting opportunity for a Senior Technical Analyst, Infrastructure Services, based in the Cheshire area, to join a company where you can develop your career and play an integral role within the business to help it grow.
APPLY NOW for the Senior Technical Analyst, Infrastructure Services, based in the Cheshire area by sending your CV to CGilbert@RedlineGroup.Com or call on 01582 878 807 or 07961 158 782....Read more...
Microsoft Cyber Security Pre Sales Consultant
Salary:- £65-75k + £8k Bonus + Bens dep on Skillset
Location:- Central London, 3 days office, 2 days home
Environment:- Microsoft Security, Modern Workplace, SIEM, MDR/EDR, M365 Security, Sentinel, Endpoint, Defender, InTune, Windows CoPilot, SharePoint, Lan, Wan, SD-Wan, SASE, Wireless, Firewalls, Audits, Risk Assessments, HLD, Fortinet, Aruba, Meraki, ISP/MSP, Customer Facing, Pre Sales Presentations, HLD, Proposals.
My client is a fast-growing technology business solving Connectivity and Cyber Security Solutions for a mix of industry sectors including FinTech, Financials and Retail.
They are now searching for a Technical Cyber Security Consultant to support the growing requirements of our existing customers UK businesses as they undergo digital transformation, adapt to hybrid working, meet compliance requirements or experience rapid growth. In this role, you will be the main expertise in Pre Sales across Cyber Security and will be the spearhead of potentially growing the team out quickly in the future.
The ideal candidate will have a track record in cyber security pre-sales, and experience with the Microsoft suite of services to secure the Modern Workplace (Defender, Intune & Sentinel) as well as advanced, cloud-delivered services (SOC / SIEM, MDR/EDR). In addition, our customers will require expert guidance in protecting their data, securing their IT infrastructure allowing them to work securely from anywhere (LAN/WiFi, SD-WAN & SASE). Ideally, they will also stand out as responsive, energetic and articulate in our fast-moving industry.
Experiences required:-
• Experience in all or some of Microsoft’s Modern Workplace and Cybersecurity platforms, ideally in an MSP/Pre-Sales capacity:
o Microsoft 365
o Windows Copilot
o SharePoint
o Defender
o Intune
o Entra
o Teams
o Sentinel
• Advisor in advanced cybersecurity services including SSE, SASE, SIEM, MDR/EDR
• Solutions design experience - modern workplace infrastructure - SD-WAN, SASE, LAN, WiFi & Cybersecurity
• Experience in recommending and designing solutions to meet compliance
• Microsoft, Cisco, Meraki & Fortinet certifications
• 5 years in a Pre-sales / Solutions role within an MSP/MSSP
• Energy, enthusiasm, creativity, determination
• Natural problem-solving ability
• Excellent references
Core Tasks
• Pre-sales solutions engagement with UK businesses (fin-tech, high tech, life sciences, prof services) – Cybersecurity and IT infrastructure
• Cybersecurity Risk Assessments & Solution Recommendations
• Modern Workplace, secure infrastructure design
• Creation of Design documents, solution diagrams, BoM & Professional Services, Commercial summaries, tender responses & proposal text
• Internal Training, solution briefings & handovers to delivery & support teams
• Innovation – Introduction of new products & services
Apply now for full details
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Lead AV Commissioning Engineer / Crestron Home Programmer – I am looking for a talented individual that has a technical background in the world of high end residential AV systems. The client are very busy at the moment and are now looking to add a new team member of the team. They would like you to have good background in the commissioning of Crestron ideally Crestron home. As well as bring a good background of home IT network systems:
Skills needed:
DrayTek and Ruckus Wi-Fi IT Networks config and commissioning
Basic Crestron Programming, Crestron Home would be very nice
Cisco Layer 3 IT network pre-config and commissioning
Solid background within the Smart Home AV world
Home Cinema installation, programming and calibration
Excellent eye for detail
Loves turning a home into technical wonderland
Knowledge of High End audio and lighting
Skills with Control4 and Lutron Control Systems
If you in need of a new place to grow develop and do what you love in the world of AV then please send me your full CV ASAP
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIO VISUAL AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CRESTRON HOME NETWORK CISCO RUCKUS DRAYTEK COMMS CONFIG COMMISSION COMMISSIONING CONFFIGURATION CEDIA BERKS BERKSHIRE SUSSEX SURREY LONDON WI-FI WIFI ....Read more...
AV TECHNICAL LEAD DESIGN GURU – This position will see you working for a specialist residential AV systems integrator who work on high end bespoke home automation and cutting-edge home cinema. The company are looking for a seasoned project manager who has an understanding of AV design and is looking to move away from project management and use their years of integration experience in a more design orientated position. The role will see you using your years of AV installation experience to help the AV design process. You will be tasked with bringing your understanding of the pit falls of rack design / layout along with cabling issues that arrive and use your AV technical acumen to help create with the design team bespoke flawless systems. You will work from the office / site and home projects are mainly based in London and the South East.
5+years of Crestron along with Lutron
Bespoke Custom Install into the high end residential market
An understand of AV Systems design (CAD)
Strong technical AV understanding
Able to think outside the box and bring new ideas to the table
Good understanding of cable and connectors
IT networking knowledge (Cisco, Draytek)
Access control BPT
Home Cinema audio and projection
If you now seek a new position where you can have a true impact in the design process then please send me your full technical AV asap.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV
AV A-V A/V AUDIO VISUAL AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CAD AUTOCAD CRESTRON HOME DALI LUTRON DESIGN NETWORK CISCO RUCKUS DRAYTEK CONFFIGURATION CEDIA KENT WI-FI WIFI ....Read more...
Principal Engineer | Telecoms | Gibraltar / Spain / UK | remote
Principal Engineer required for an exciting Telecoms company based in Gibraltar to lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
As the Principal Engineer you will be responsible for the delivery of an excellent service, through the efficient architecture, engineering, and application of technology.
What's on offer to you?
Managed service provider
Excellent benefits
Long term career opportunities
What You Will Be Doing
Lead a technical function as determined by the Company, in relation to a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors’ technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation in relation to the technical function.
Define and execute multi-year roadmaps that align to the technical strategy and business objectives.
Be responsible for leading and developing a highly effective technical team within the specific area of technology and/or infrastructure as determined by the Company.
Keep oneself and one’s team abreast of developments within the industry. Including, the participation in standardisation committees, vendor, and industry forums.
Develop and maintain subject-matter expertise, in respect to the technical function.
Operationally lead and supervise one’s team.
Be responsible for the drafting of individual appraisals.
Uphold good governance and ensure compliance with standards, policies, and procedures.
Support operational counterparts concerning the specific remit of technology and/or infrastructure
What You Will Need to Succeed In This Role
At least eight years of demonstrable experience in CSP IP/MPLS networking.
Expert-level understanding of protocols (BGP, OSPF, ISIS, EVPN, SR, …) and security.
Solid understanding of cloud concepts and software-defined networks: public, private and hybrid.
Experience with Juniper (mandatory) and Cisco (desirable). Other manufacturers would be advantageous.
JCNIE or CCIE qualified. Equivalency will be considered.
Keywords: Principal Engineer |Gibraltar | Telecoms | Remote....Read more...
Principal Engineer | Telecoms | Gibraltar / Spain / UK | remote
Principal Engineer required for an exciting Telecoms company based in Gibraltar to lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
As the Principal Engineer you will be responsible for the delivery of an excellent service, through the efficient architecture, engineering, and application of technology.
What's on offer to you?
Managed service provider
Excellent benefits
Long term career opportunities
What You Will Be Doing
Lead a technical function as determined by the Company, in relation to a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors’ technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation in relation to the technical function.
Define and execute multi-year roadmaps that align to the technical strategy and business objectives.
Be responsible for leading and developing a highly effective technical team within the specific area of technology and/or infrastructure as determined by the Company.
Keep oneself and one’s team abreast of developments within the industry. Including, the participation in standardisation committees, vendor, and industry forums.
Develop and maintain subject-matter expertise, in respect to the technical function.
Operationally lead and supervise one’s team.
Be responsible for the drafting of individual appraisals.
Uphold good governance and ensure compliance with standards, policies, and procedures.
Support operational counterparts concerning the specific remit of technology and/or infrastructure
What You Will Need to Succeed In This Role
At least eight years of demonstrable experience in CSP IP/MPLS networking.
Expert-level understanding of protocols (BGP, OSPF, ISIS, EVPN, SR, …) and security.
Solid understanding of cloud concepts and software-defined networks: public, private and hybrid.
Experience with Juniper (mandatory) and Cisco (desirable). Other manufacturers would be advantageous.
JCNIE or CCIE qualified. Equivalency will be considered.
Keywords: Principal Engineer |Gibraltar | Telecoms | Remote....Read more...
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2nd Line Support TechnicianUp to £35,000 Kent Are you a 2nd line engineer with at least 3 years of recent IT support experience? Our client is a well-established MSP, and they are looking for a 2nd Line Support Technician to join their fast-growing team. The candidate will be required to work on the Helpdesk as well as working on specific projects and tasks defined with you by the Management Team General Skills & Experience:
Administering and supporting the customer’s infrastructureDelivering second line supportDemonstrating the ability to troubleshoot and resolve complex issuesPlanning and recommending enhancements to ensure that IT capacity meets current and future business requirements in a cost-effective mannerCustomer site visitsComplete proactive works, including but not limited to: Windows patching, network device firmware updates, setup of SNMP monitoring, documentation creation and review of Office365 secure score. New desktop and laptop setups, including other minor implementation works. This may be performed remotely or on the client site, depending upon the scope of works
Technical Skills:
Handle escalated calls from first line Service DeskAdminister and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is takenAdminister backup and disaster recovery systems and processesManagement of relationships with third parties and suppliersKeep operational documentation up to dateAttend client sites for issue resolution and pro-active maintenanceOut-of-hours and/or on-call working is periodically requiredExcellent knowledge of Microsoft Windows Server 2008/2012/2016/2019 including NLB and clusteringGood knowledge of Hyper-V and VMware ESXExperience managing Azure, primarily Virtual Machine InfrastructureStrong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint and AzureAD.Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANsGood Knowledge of backup and DR services (Backup Exec, Datto, Azure)Experience in managing Cisco switches and routers.Good knowledge of cloud telephony systemsKnowledge of iSCSI/Fibre channel Storage Area Networks, such as EMCKnowledge of Windows Script Host/VBScript/ PowerShellStrong knowledge of Microsoft Windows 7-11
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
....Read more...
Lead AV Installation Engineer – This is a new role in where you will be working for the pre-eminent AV systems integrator in London who specialise in both the high end bespoke residential AV market and in the MDU space. The company offer some of the best training available in the country when it comes to AV systems, this will be both through in house training and manufacturers training. They now require a new member of the team to help deliver projects to the highest standards, if you want to win awards for your AV projects then this is the place to be. The role requires someone with the highest attention to detail that is able to lead a team of installation engineers to deliver projects on time and on budget. You will need to be client facing and have an innate understanding of AV project documentation. I need to see the below from you:
Crestron / Lutron Installation, Configuration / Commissioning
Previous experience in high end Bespoke / MDU projects
The ability to lead on site
Superb client liaison
Experience with IT home networks set up and installation
A love for home cinema and high end audio
Smarthome experience going back a min of 5 years
If you now require a step up in our career within the residential AV market and want to find out more then please send your fully technical CV.
AV A-V A/V AUDIO-VISUAL AUDIO/VISUAL AUDIOVISUAL CEDIA CUSTOM INSTALL INSTALLATION BESPOKE MDU CRESTRON LUTRON LUTRON LONDON CISCO RUCKUS DRAYTEK ....Read more...
