Networking concepts and diagnostics
Router configuration and diagnostics
Panasonic/NEC and 3CX PBX configuration, installation and diagnosis
4G and 5G technology Router implementation
Unified Communications Strategy
MS Teams/Telecoms integration
Broadband Technology - Setup/diagnosis
SIP Trunk Technology - Setup/Diagnosis
SIP to ISDN30 Gateway configuration, installation and diagnostics
Training:
Information Communications Technican Level 3 Apprenticeship Standard
In house training on the job and from commercial courses
Online BCS training resources via Cirencester College
Training Outcome:
Telecoms support and Installation Engineer
Telecoms Pre Sales Engineer
Employer Description:Mainstream Digital are a Managed Services Provider, specialising in the provision of Telecoms Solutions, IT Services and Cyber Mitigation Services. We are a service led organisation and we differentiate ourselves by our customer orientated levels of support.Working Hours :Monday - Friday, 09:00 - 17:30 with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Good listener,Ability to multi-task....Read more...
Be involved in IOS & Android Development Projects
Create automated workflows with Power Automate for process optimization
Design interactive dashboards and reports using Power BI for data visualization
Conduct thorough testing and quality assurance for applications.
Integrate Power Platform applications with other services and data sources
Maintain detailed documentation for applications
Provide training, support, and user education for effective application utilisation
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
Career Progression Plans – Mentorship and promotion opportunities
Potential opportunity for a full-time job role upon completion
Employer Description:Based in Newcastle upon Tyne, this company specialises in information technology consultancy services, business mobile, broadband, and other communication solutions for local businesses of all sizes in the North East. Their comprehensive suite of services includes VoIP, cloud solutions, cybersecurity, and network management. With a hands-on, personal approach to customer service, they tailor solutions to meet the unique needs of each client, allowing businesses to focus on growth while they manage IT and communication requirements.Working Hours :All details will be confirmed at interview.Skills: IT skills,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
