Commercial Account Handler | Hull | Up to £35,000
Are you an experienced Commercial Account Handler looking for a role with a well-respected, independent brokerage?
Location: Hull Salary: Up to £35,000 Work Arrangement: In office
About Our Client A long-established, client-focused insurance brokerage with deep roots in the local business community. They specialize in providing tailored commercial insurance solutions to SMEs across various sectors. With a strong reputation for service and a collaborative team environment, they offer an excellent opportunity for an experienced Account Handler to thrive.
Role Overview You’ll be responsible for managing a portfolio of SME clients, handling renewals, mid-term adjustments, and new business inquiries. Experience with Acturis is essential, as you’ll be using it daily to process policies and support client needs.
Key Responsibilities
Manage and maintain a portfolio of SME clients across various industries.
Handle renewals, mid-term adjustments, and assist with new business opportunities.
Use Acturis to process policies and manage client records efficiently.
Liaise with insurers to negotiate terms and ensure the best outcomes for clients.
Build strong client relationships, providing expert advice and a high level of service.
The ideal candidate will have previous experience as a Commercial Account Handler, a solid understanding of SME insurance policies, and strong Acturis proficiency. You’ll also be a confident communicator with a proactive approach to client service.
What’s On Offer?
Salary up to £35,000, depending on experience.
Hybrid working (1 day from home).
The chance to join a well-regarded brokerage with a strong local presence.
A supportive and collaborative working environment.
Interested? Apply today or reach out for a confidential discussion.
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Commercial Account Handler | Wakefield | Competitive Salary | Flexible Working
Are you an experienced Account Handler looking to join a supportive and growing team? Our client, an established insurance brokerage, is seeking a dedicated professional to provide exceptional service to their commercial clients.
Location: Wakefield Salary: Up to £40,000 Job Type: Full-time with flexible working options
About the Company
Our client is a well-regarded brokerage known for its friendly and vibrant team environment. They focus on delivering tailored insurance solutions while providing a great workplace for professional growth.
Role Overview
As a Commercial Account Handler, you’ll work closely with Account Executives to manage client relationships, process renewals and adjustments, and liaise with insurers to secure the best terms.
Key Responsibilities
Handle policy renewals, mid-term adjustments, and general queries
Provide exceptional client service and support
Liaise with insurers to negotiate competitive terms
Assist with claims handling and administrative tasks
About You
Experience in insurance broking (commercial or personal lines) is essential
Strong attention to detail and organisational skills
Excellent communication and customer service abilities
Cert CII qualification (or a willingness to work towards it)
What’s On Offer?
A supportive and friendly team environment
Career development and progression opportunities
Competitive salary with benefits
Training and professional growth support
If you’re looking for a dynamic role in a thriving brokerage, apply now or get in touch for more details!
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Corporate Account Handler | Manchester | Up to £50,000 | Hybrid Looking to take the next step in your insurance career? This is a fantastic opportunity to inherit a large book of business (£1M+ GWP) and work with a leading brokerage in Manchester.
Location: Manchester Salary: Up to £50,000 Job Type: Hybrid
About the Company
A well-established brokerage is seeking a Corporate Account Handler to join their team. This role offers the opportunity to inherit a book of business worth over £1 million GWP while working in a collaborative and supportive environment.
Role Overview
As a Corporate Account Handler, you will provide technical and administrative support to Account Executives while managing client relationships. You will play a key role in retaining existing business and assisting with securing new clients.
Key Responsibilities
Provide exceptional support to corporate clients
Ensure high retention levels within the existing book of business
Assist Account Executives in securing new business opportunities
Prepare risk presentations for insurers and clients
Promote business growth through cross-selling activities
About You
Minimum of two years’ experience in a corporate handling role
Strong organisational and attention-to-detail skills
Enthusiastic and committed to delivering excellent client service
Ability to work both independently and as part of a team
Industry qualifications are desirable but not essential
What's on Offer
Salary up to £50,000
Hybrid working model
Career progression opportunities
Supportive and collaborative work environment
Interested in learning more? Apply now or reach out for a confidential chat.
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Commercial Account Handler | Southport | Up to £35,000 | Hybrid After Probation
Are you looking to join a growing brokerage with strong career development opportunities?
Location: Southport Salary: Up to £35,000 Job Type: Hybrid after probation
About the Company
Following a period of sustained growth through acquisitions and organic expansion, this brokerage is embarking on an exciting business transformation. They are now looking for a Commercial Account Handler to support their team and help drive continued success.
Role Overview
As a Commercial Account Handler, you will assist Account Executives in managing a portfolio of commercial insurance clients, ensuring smooth policy administration and outstanding client service.
Key Responsibilities
Assist Account Executives in managing a portfolio of commercial clients
Process policies, endorsements, and renewals accurately and efficiently
Liaise with clients to gather underwriting information
Provide exceptional service by addressing client inquiries and concerns
Negotiate terms and coverage with insurers on behalf of clients
Maintain accurate client records in compliance with regulatory standards
Support claims management by coordinating communication between clients and claims teams
Stay informed on industry trends, insurance products, and regulatory changes
About You
Experience in commercial insurance account handling
Strong attention to detail and organisational skills
Excellent communication and client service abilities
Ability to manage multiple tasks in a fast-paced environment
Knowledge of regulatory compliance and insurance processes
What's on Offer
Salary up to £35,000
Hybrid working after probation
Career development opportunities
Supportive and collaborative team environment
Interested in learning more? Apply now or reach out for a confidential chat.
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Broking a range of insurance policies and negotiating with insurers
Helping to indentify cross-selling opportunities and potential gaps in client cover
Answering client queries via email and phone
Issuing policy documentation
Assisting with credit control
Exact day-to-day role will depend on which department the apprentice works in
Training:The apprenticeship will be delivered through one-to-one sessions with your tutor along with other online learning and CII training workshops. You will also be supported by your team and receive on the job training and coaching from Hayes Parsons to complement your studies.Training Outcome:Upon successful completion of the apprenticeship you could progress into an insurance broker role as an account handler or claims handler. Alternatively the apprenticeship will also provide you with the skills to move into a different part of the industry such as underwriting. Employer Description:The Hayes Parsons Group is made up of four companies providing specialist insurance solutions; Hayes Parsons Insurance Brokers, Admiral Marine, CMTIA and Ntegrity Insurance Solutions.
Hayes Parsons Insurance Brokers is one of the South West’s largest independent insurance brokers and provides bespoke insurance and risk management advice to several niche industries including construction, life science and technology, education, marine, museums, and heritage. We also provide personal insurance services for mid and high net worth individuals.
The Admiral Marine team are based in Salisbury and provide yacht and boat insurance to people sailing in the UK and around the world.
The CMTIA team sell liability insurance to market traders and stall holders across the UK. This product is only sold online and so has a strong digital presence.
Ntegrity is also based in Bristol and is a specialist insurance broker providing professional indemnity insurance to accountants, solicitors and freelancers.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Commercial Insurance Account Executive Location: Coventry (Hybrid Working)
Salary: up to £55,000 plus Bonus
About the Role We are looking for a motivated and experienced Commercial Insurance Account Executive to join our client's growing team in Coventry. This is a client-facing role offering hybrid working arrangements and the chance to manage and expand your own portfolio of commercial clients. You will be responsible for managing an existing client base and developing new business to ensure continued growth.
Key Responsibilities:
Build and maintain strong relationships with both new and existing commercial clients
Manage and grow a portfolio of commercial insurance clients
Conduct client meetings and risk assessments
Identify opportunities to cross-sell and up-sell within existing accounts
Collaborate with Account Handlers to ensure efficient and effective client service delivery
Negotiate with insurers to secure the best coverage and terms for clients
Provide professional advice and tailored insurance solutions to meet client needs
Lead renewal strategies for your portfolio
Meet agreed targets for growth and retention
Essential Requirements:
Proven success in commercial insurance sales - ideally face to face client meetings
Strong technical insurance knowledge within SME to mid-market Commercial Combined Insurance
Professional CII qualification (or a commitment to obtain)
Excellent negotiation, presentation, and communication skills
A valid UK driving license
Strong commercial acumen with business development expertise
In-depth understanding of FCA regulations and compliance
Benefits:
Competitive salary based on experience
Bonus based on New Business and Renewals
Annual company-wide bonus scheme
Hybrid working model
25 days annual leave (increasing by 1 day each year up to 28 days)
Bank holidays
4x salary death in service benefit
Full support and funding for CII professional qualifications
Comprehensive training and development programme
To Apply: We are currently reviewing applications, so if you are an experienced Commercial Insurance Account Handler or Broker ready for an exciting new challenge, apply today for immediate consideration.
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As a Call Handler Apprentice, you will:
Answer inbound calls – assist customers with their inquiries in a friendly and professional manner
Handle queries and provide information – ensure customers receive accurate and helpful responses
Use company systems – log calls, update records, and manage customer details
Work with colleagues – collaborate with different departments to resolve issues efficiently
Develop key communication skills – learn how to handle calls confidently and professionally
This is a fantastic opportunity to gain valuable experience, recognized qualifications, and start a rewarding career in customer service. Apply todayTraining:As part of this apprenticeship, you will receive comprehensive training to develop your skills and confidence as a Call Handler. Your training will include:
On-the-job learning – gain hands-on experience by handling real customer interactions with support from experienced colleagues
Mentoring and coaching – receive guidance from industry professionals to help you grow and succeed
Structured training sessions – develop key communication, problem-solving, and customer service skills
Use of company systems and processes – learn how to efficiently manage customer inquiries and log information
Customer Service Practitioner Level 2 qualification – gain a nationally recognized certification to boost your career prospects
You'll earn while you learn, gaining valuable experience and qualifications that will set you up for success in the customer service industry
All apprenticeship training will be delivered remotely
Training Outcome:After completing the Customer Service Practitioner Level 2 apprenticeship, you can progress into various roles, including:
Customer Service Advisor – handle customer inquiries with more responsibility
Senior Customer Service Representative – take on leadership tasks and mentor new staff
Team Leader or Supervisor – manage a team and oversee daily operations
Account Manager – build relationships with key clients and manage their needs
Further training opportunities – advance to Customer Service Specialist Level 3 or other professional qualifications
Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
You will deal with our customers to provide them with a first class insurance service
You will help and support our goals and ambitions
Establish and maintain relationships with existing and new clients, insurers and providers
Handle new business, mid-term adjustments and renewals according to company procedures and practice, referring to your manager, experts or insurers when issues fall outside own experience and knowledge
Input new business, amendments and renewals onto our computer system to maintain accurate records.
Manage own workload in order to effectively service the client relationship and ensure placements are completed within client deadlines
To be aware of market developments in your business areas and bring them to the attention of clients and colleagues, where appropriate
Training:
20% of the working hours will be spent on apprenticeship.
Monthly face-to-face meeting with your skills coach.
Full Support given throughout the apprenticeship.
Training Outcome:
A full time Insurance Account Handler role will be offered subject to review of your time as an apprentice.
Employer Description:The Alan Blunden Group, which incorporates Cover4 and ABACUS are an Insurance Broker based in Southend on Sea and was founded in 1946. We have since grown and we employ over 90 people between our 2 offices. Our aim is to consistently deliver quality products and treat customers fairly by offering a transparent service. We achieve this through continued innovation, investment and improvement in our staff, technology and products. We put Consumer Care at the heart of all that we do so you will need to have the same positive attitude and focus.Working Hours :Monday - Friday, 9.00am - 5:15pm.
One hour for lunch each day.Skills: Communication skills,Customer care skills,Logical,Good timekeeping,Positive go-getter attitude,Well organised,Excellent attention to detail,Confident,Team player....Read more...
